4/18/20, 12:47 AM - Messages to this chat and calls are now secured with end-to-end

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4/18/20, 12:47 AM - +86 158 1725 9350: hi
4/18/20, 12:48 AM - +86 158 1725 9350: How are you
4/18/20, 12:48 AM - +86 158 1725 9350: This is CHARLIE from Personal care franchise
store Store
4/18/20, 12:49 AM - +86 158 1725 9350: We sell goods in Aliexpress
4/18/20, 12:49 AM - +86 158 1725 9350: IMG-20200418-WA0000.jpg (file attached)
4/18/20, 12:49 AM - +86 158 1725 9350: We checked you made some orders in this
product
4/18/20, 12:49 AM - +86 158 1725 9350: Now we are arranging the shipment.
4/18/20, 12:49 AM - +86 158 1725 9350: But we have questions for your customs
4/18/20, 12:50 AM - +86 158 1725 9350: Please contact me !
4/18/20, 12:50 AM - +86 158 1725 9350: Thanks
4/18/20, 1:05 AM - Rafi Yitzhaki: Hey
4/18/20, 1:05 AM - +86 158 1725 9350: Hi
4/18/20, 1:05 AM - +86 158 1725 9350: How are you
4/18/20, 1:05 AM - Rafi Yitzhaki: How many pcs in that shipment
4/18/20, 1:06 AM - +86 158 1725 9350: I checked your number in our store
4/18/20, 1:06 AM - Rafi Yitzhaki: We are drop shipping alot with you I think
4/18/20, 1:06 AM - +86 158 1725 9350: Yes
4/18/20, 1:06 AM - +86 158 1725 9350: Dropship
4/18/20, 1:06 AM - +86 158 1725 9350: But your customs no problem ?
4/18/20, 1:10 AM - Rafi Yitzhaki: we never had an issue with the customs yet
4/18/20, 1:06 AM - +86 158 1725 9350: Can arrive goods ?
4/18/20, 1:12 AM - Rafi Yitzhaki: I think some of the goods start been deliver
4/18/20, 1:12 AM - Rafi Yitzhaki: I will check with customer service tomorrow
4/18/20, 1:15 AM - +86 158 1725 9350: No have problem ?
4/18/20, 1:15 AM - Rafi Yitzhaki: i dont think so
4/18/20, 1:16 AM - Rafi Yitzhaki: why?
4/18/20, 1:16 AM - +86 158 1725 9350: The goods need some time on the way
4/18/20, 1:16 AM - +86 158 1725 9350: I see USA situation is hard about the virus
4/18/20, 1:16 AM - +86 158 1725 9350: So worry about the customs
4/18/20, 1:16 AM - +86 158 1725 9350: Yes
4/18/20, 1:17 AM - +86 158 1725 9350: Some order already begin to ship
4/18/20, 1:17 AM - +86 158 1725 9350: So need to ask you
4/18/20, 1:20 AM - Rafi Yitzhaki: i dont see any of the packages delivered yet
4/18/20, 1:20 AM - Rafi Yitzhaki: we start selling your items on April 4th
4/18/20, 1:20 AM - +86 158 1725 9350: It need maybe 20 days
4/18/20, 1:21 AM - +86 158 1725 9350: To USA
4/18/20, 1:21 AM - Rafi Yitzhaki: and most shipped our April 12th
4/18/20, 1:21 AM - Rafi Yitzhaki: out*
4/18/20, 1:21 AM - +86 158 1725 9350: Oh
4/18/20, 1:21 AM - Rafi Yitzhaki: http://parcelsapp.com/en/tracking/LS301217259CN
4/18/20, 1:21 AM - +86 158 1725 9350: But it need time
4/18/20, 1:21 AM - Rafi Yitzhaki: i need you to ship very fast please
4/18/20, 1:21 AM - +86 158 1725 9350: You sell on eBay ?
4/18/20, 1:21 AM - Rafi Yitzhaki: we can sell a lots of hand sanitizer
4/18/20, 1:22 AM - Rafi Yitzhaki: how much for 3 pack? 5 pack?
4/18/20, 1:22 AM - Rafi Yitzhaki: maybe you can send us VIP link
4/18/20, 1:27 AM - +86 158 1725 9350: Friend
4/18/20, 1:27 AM - +86 158 1725 9350: I see your order is dropping shipping
4/18/20, 1:27 AM - +86 158 1725 9350: Why you not sell in one pack ?
4/18/20, 1:27 AM - +86 158 1725 9350: Like 30pcs 50pcs
4/18/20, 1:27 AM - Rafi Yitzhaki: how much is one pack?
4/18/20, 1:28 AM - Rafi Yitzhaki: yes, we can do it
4/18/20, 1:28 AM - Rafi Yitzhaki: bigger packs
4/18/20, 1:28 AM - Rafi Yitzhaki: i need you to give me VIP link for those
4/18/20, 1:28 AM - +86 158 1725 9350: Send by dhl or ups is better
4/18/20, 1:28 AM - Rafi Yitzhaki: but its expansive, no?
4/18/20, 1:28 AM - +86 158 1725 9350: Yes
4/18/20, 1:28 AM - +86 158 1725 9350: A little
4/18/20, 1:28 AM - +86 158 1725 9350: But more fast
4/18/20, 1:29 AM - Rafi Yitzhaki: this one gave me VIP
4/18/20, 1:29 AM - Rafi Yitzhaki:
https://www.aliexpress.com/item/4000185075273.html
4/18/20, 1:29 AM - Rafi Yitzhaki: S = Spray
G = Gal
4/18/20, 1:29 AM - +86 158 1725 9350: Friend
4/18/20, 1:29 AM - +86 158 1725 9350: I do not understand
4/18/20, 1:29 AM - +86 158 1725 9350: ☹️☹️☹️
4/18/20, 1:29 AM - Rafi Yitzhaki: you can call me Rafi
4/18/20, 1:30 AM - +86 158 1725 9350: Rafi
4/18/20, 1:30 AM - Rafi Yitzhaki: give me link for 30 and 50 pcs
4/18/20, 1:30 AM - Rafi Yitzhaki: best price please
4/18/20, 1:30 AM - +86 158 1725 9350: Oh! This is easy
4/18/20, 1:30 AM - +86 158 1725 9350: We can send
4/18/20, 1:30 AM - +86 158 1725 9350: Better price
4/18/20, 1:30 AM - Rafi Yitzhaki: email me
4/18/20, 1:30 AM - +86 158 1725 9350: So you can get the goods ? No problem for
customs ?
4/18/20, 1:31 AM - Rafi Yitzhaki: rafi@alienconsultinginc.com
4/18/20, 1:31 AM - +86 158 1725 9350: The dhl can send you goods ?
4/18/20, 1:31 AM - Rafi Yitzhaki: DHL its good
4/18/20, 1:31 AM - Rafi Yitzhaki: we will see next week. I will let you know if
there is any problem
4/18/20, 1:31 AM - +86 158 1725 9350: But friend
4/18/20, 1:31 AM - +86 158 1725 9350: It have one problem
4/18/20, 1:32 AM - Rafi Yitzhaki: what?
4/18/20, 1:32 AM - +86 158 1725 9350: If we send the goods
4/18/20, 1:32 AM - +86 158 1725 9350: We cannnot return
4/18/20, 1:32 AM - +86 158 1725 9350: If your customs problem
4/18/20, 1:32 AM - +86 158 1725 9350: All goods list
4/18/20, 1:32 AM - Rafi Yitzhaki: if the custom need to be pay, the customers will
pay it
4/18/20, 1:33 AM - Rafi Yitzhaki: did you send all orders this bottle. same as on
the picture?
4/18/20, 1:33 AM - +86 158 1725 9350: We still do not send all orders
4/18/20, 1:33 AM - +86 158 1725 9350: We send maybe some orders
4/18/20, 1:34 AM - Rafi Yitzhaki: ut you sending that exactly bottles?
4/18/20, 1:34 AM - Rafi Yitzhaki: the green bottle
4/18/20, 1:34 AM - +86 158 1725 9350: Yes
4/18/20, 1:34 AM - Rafi Yitzhaki: ok thanks
4/18/20, 1:34 AM - +86 158 1725 9350: Same as your order
4/18/20, 1:34 AM - +86 158 1725 9350: We send as your order say
4/18/20, 1:34 AM - Rafi Yitzhaki: some stores on Aliexpress sent something else to
our customers
4/18/20, 1:34 AM - +86 158 1725 9350: Oh’ really
4/18/20, 1:34 AM - +86 158 1725 9350: It is bad
4/18/20, 1:34 AM - Rafi Yitzhaki: can you take a picture from your warehouse :)
4/18/20, 1:35 AM - Rafi Yitzhaki: yes, its very bad
4/18/20, 1:35 AM - +86 158 1725 9350: You need photo ?
4/18/20, 1:35 AM - Rafi Yitzhaki: i think it was also "water" in the bottles
4/18/20, 1:35 AM - +86 158 1725 9350: Let me ask people take
4/18/20, 1:35 AM - +86 158 1725 9350: I do not have
4/18/20, 1:35 AM - +86 158 1725 9350: Hahaha
4/18/20, 1:35 AM - Rafi Yitzhaki: yes, i want to show my people here
4/18/20, 1:35 AM - Rafi Yitzhaki: if you have sent later
4/18/20, 1:35 AM - Rafi Yitzhaki: American emplyees like to see what are you
sending out :)
4/18/20, 1:35 AM - +86 158 1725 9350: Ok I see
4/18/20, 1:35 AM - +86 158 1725 9350: Mmmm
4/18/20, 1:36 AM - Rafi Yitzhaki: ok. Its late at night here in Chicago
4/18/20, 1:36 AM - +86 158 1725 9350: Ok
4/18/20, 1:36 AM - +86 158 1725 9350: You go sleep
4/18/20, 1:36 AM - +86 158 1725 9350: Later we talk if I have provk
4/18/20, 1:36 AM - +86 158 1725 9350: Problem
4/18/20, 1:36 AM - Rafi Yitzhaki: email me the VIP links for the 30/50/75/100
4/18/20, 1:36 AM - +86 158 1725 9350: Good night
4/18/20, 1:36 AM - +86 158 1725 9350: Ok
4/18/20, 1:36 AM - Rafi Yitzhaki: good night
4/18/20, 1:36 AM - +86 158 1725 9350: 😀😀😀😀
4/18/20, 10:52 AM - +86 158 1725 9350: Hi, friend
4/18/20, 10:52 AM - +86 158 1725 9350: How are you
4/18/20, 10:52 AM - +86 158 1725 9350: Here I have some questions need to talk to
you
4/18/20, 10:53 AM - +86 158 1725 9350: 1: the two days , we already sent 121 orders
to you! For your order!
4/18/20, 10:53 AM - +86 158 1725 9350: 2; our country customs closed! Now we cannot
send more orders! It is very sad !
4/18/20, 10:53 AM - +86 158 1725 9350: Now the China customs closed all! Not permit
us to send goods !
4/18/20, 10:54 AM - +86 158 1725 9350: So friend , we only can send this 121
orders! They are still on the way! We are not sure when can arrive
4/18/20, 10:55 AM - +86 158 1725 9350: 3:So friend , can you cancel other orders in
our store ??
Because we cannot send more orders ! Need you to cancel them !
4/18/20, 10:55 AM - +86 158 1725 9350: After you cancel, the money will return to
you !
4/18/20, 10:56 AM - +86 158 1725 9350: We cannot cancel it! The website do not
permit this !
4/18/20, 10:56 AM - +86 158 1725 9350: So please stop order now! And cancel other
orders on the store !
4/18/20, 10:57 AM - +86 158 1725 9350: Now only let us wait for the 121 orders !
After the China customs no problem , you can continue to order !
4/18/20, 10:57 AM - +86 158 1725 9350: Please help this
4/18/20, 11:01 AM - +86 158 1725 9350: Please talk
4/18/20, 11:01 AM - +86 158 1725 9350: You understand me ??
4/18/20, 1:25 PM - +86 158 1725 9350: What happen to you ?
4/18/20, 1:26 PM - +86 158 1725 9350: Why you cannot talk ??
4/18/20, 1:26 PM - +86 158 1725 9350: Please help to cancel the orders !
4/18/20, 1:36 PM - Rafi Yitzhaki: That's very bad. I talked with few other vendors,
nothing is closed in China and the all shipping goods out. I need you to email me
telling me you dont have the item in stock
4/18/20, 1:36 PM - Rafi Yitzhaki: How many orders are you going to cancel?
4/18/20, 11:27 PM - +86 158 1725 9350: No! Friend
4/18/20, 11:27 PM - +86 158 1725 9350: Customs closed! Hard to send out
4/18/20, 11:27 PM - +86 158 1725 9350: Only some can send! But our goods cannot
send
4/18/20, 11:27 PM - +86 158 1725 9350: Very sorry
4/18/20, 11:27 PM - +86 158 1725 9350: Check our store
4/18/20, 11:28 PM - +86 158 1725 9350: The order not send out, all cancel
4/18/20, 11:28 PM - +86 158 1725 9350: Please
4/18/20, 11:31 PM - Rafi Yitzhaki: https://time.com/5823158/china-mask-exports/
4/18/20, 11:32 PM - Rafi Yitzhaki: U need to cancel all the orders or I will
contact Aliexpress and show them that conversation
4/18/20, 11:34 PM - +86 158 1725 9350: You do not understand me
4/18/20, 11:34 PM - Rafi Yitzhaki: Cancel the orders
4/18/20, 11:35 PM - Rafi Yitzhaki: I dont care
4/18/20, 11:35 PM - Rafi Yitzhaki: Good night
4/18/20, 11:49 PM - +86 158 1725 9350: Friend ! Please check the message on the
store
4/18/20, 11:49 PM - +86 158 1725 9350: We send some letters to you from the store
4/18/20, 11:49 PM - +86 158 1725 9350: Dear friends,
I'm sorry to tell you:
Since the items you buy are epidemic prevention materials,
Product resources are scarce,
China Customs restricts the export volume,
Please stop ordering,
Orders that have been paid,
Please apply for a refund,
Fill in the application reason: "Other"
121 orders have been sent,
Please wait for the receipt,
When you receive the goods,
You can buy again,
do you understand me?
Please reply
Thank you
4/20/20, 10:49 AM - +86 158 1725 9350: Hi, friend
4/20/20, 10:49 AM - +86 158 1725 9350: Are you here ?
4/20/20, 10:50 AM - Rafi Yitzhaki: good
4/20/20, 10:50 AM - Rafi Yitzhaki: whats up
4/20/20, 10:50 AM - +86 158 1725 9350: Now the goods cannot send out because of the
China customs
4/20/20, 10:50 AM - +86 158 1725 9350: Now we talk to other shipping company ,
maybe can send bybsea
4/20/20, 10:50 AM - +86 158 1725 9350: By sea
4/20/20, 10:51 AM - +86 158 1725 9350: But it need 40 days
4/20/20, 10:51 AM - +86 158 1725 9350: Maybe longer time
4/20/20, 10:51 AM - +86 158 1725 9350: Can you wait ?
4/20/20, 10:51 AM - Rafi Yitzhaki: no we can npt
4/20/20, 10:51 AM - Rafi Yitzhaki: not
4/20/20, 10:51 AM - +86 158 1725 9350: Ah ?
4/20/20, 10:51 AM - +86 158 1725 9350: Why ?
4/20/20, 10:51 AM - Rafi Yitzhaki: our other vendor ship everything on time
4/20/20, 10:52 AM - Rafi Yitzhaki: i am not sure why your company got issues with
China customs
4/20/20, 10:52 AM - +86 158 1725 9350: The China customs problem now
4/20/20, 10:52 AM - +86 158 1725 9350: Now it is not normal situation
4/20/20, 10:52 AM - Rafi Yitzhaki: no worries
4/20/20, 10:52 AM - +86 158 1725 9350: China customs close from last week
4/20/20, 10:52 AM - +86 158 1725 9350: Now cannot put
4/20/20, 10:52 AM - Rafi Yitzhaki: when you get back to 21 days we will back to
order from you
4/20/20, 10:52 AM - +86 158 1725 9350: Out
4/20/20, 10:53 AM - +86 158 1725 9350: Ah ?
4/20/20, 10:53 AM - Rafi Yitzhaki: please refund all the orders you can not ship
4/20/20, 10:53 AM - +86 158 1725 9350: What you mean ?
4/20/20, 10:53 AM - Rafi Yitzhaki: i mean all the orders you didnt ship out i need
you to cancel
4/20/20, 10:53 AM - +86 158 1725 9350: We can refund
4/20/20, 10:53 AM - Rafi Yitzhaki: refund everything
4/20/20, 10:53 AM - +86 158 1725 9350: Just need you to cancel
4/20/20, 10:53 AM - Rafi Yitzhaki: our customers so mad
4/20/20, 10:53 AM - +86 158 1725 9350: You can cancel all orders
4/20/20, 10:53 AM - Rafi Yitzhaki: i can not cancel
4/20/20, 10:53 AM - +86 158 1725 9350: Then money refund
4/20/20, 10:53 AM - +86 158 1725 9350: Why cannot ?
4/20/20, 10:53 AM - Rafi Yitzhaki: the system dont give us any option
4/20/20, 10:54 AM - +86 158 1725 9350: Let me show you
4/20/20, 10:54 AM - Rafi Yitzhaki: becuase its long time in the system
4/20/20, 10:54 AM - +86 158 1725 9350: You can cancel
4/20/20, 10:54 AM - Rafi Yitzhaki: i can not
4/20/20, 10:54 AM - +86 158 1725 9350: Let me show you
4/20/20, 10:54 AM - Rafi Yitzhaki: talk to Aliexpress and they said you need to do
it
4/20/20, 10:54 AM - +86 158 1725 9350: Really ?
4/20/20, 10:54 AM - +86 158 1725 9350: They say to me , it need you
4/20/20, 10:54 AM - Rafi Yitzhaki: I talked with Aliexpress yesterday and they told
me the vendor must cancel all orders they can not ship out
4/20/20, 10:54 AM - +86 158 1725 9350: After you cancel
4/20/20, 10:54 AM - +86 158 1725 9350: Money can refund
4/20/20, 10:55 AM - Rafi Yitzhaki: if you cancel all the orders will see it on the
system
4/20/20, 10:55 AM - +86 158 1725 9350: Let me talk to aliexprss
4/20/20, 10:55 AM - Rafi Yitzhaki: we do not have time
4/20/20, 10:55 AM - Rafi Yitzhaki: i need you to cancel all orders asap
4/20/20, 10:56 AM - Rafi Yitzhaki: you hurting our customers
4/20/20, 10:56 AM - Rafi Yitzhaki: orders on old over 1 week now
4/20/20, 10:56 AM - +86 158 1725 9350: It is China customs pricked
4/20/20, 10:56 AM - +86 158 1725 9350: Problem
4/20/20, 10:56 AM - +86 158 1725 9350: We also want to send
4/20/20, 10:56 AM - Rafi Yitzhaki: please cancel all orders immediately
4/20/20, 10:56 AM - +86 158 1725 9350: But all return back
4/20/20, 10:56 AM - Rafi Yitzhaki: i dont care about the problem
4/20/20, 10:56 AM - Rafi Yitzhaki: cancel all the orders
4/20/20, 10:56 AM - Rafi Yitzhaki: what return back
4/20/20, 10:57 AM - Rafi Yitzhaki: how many orders return back?
4/20/20, 10:57 AM - +86 158 1725 9350: We send package
4/20/20, 10:57 AM - +86 158 1725 9350: And return
4/20/20, 10:57 AM - Rafi Yitzhaki: you need to be clear with your english
4/20/20, 10:57 AM - +86 158 1725 9350: My English is very clear
4/20/20, 10:57 AM - Rafi Yitzhaki: on Aliexpress it show "order shipped"
4/20/20, 10:57 AM - Rafi Yitzhaki: i need list of all orders asap
4/20/20, 10:58 AM - Rafi Yitzhaki: if we will open dispute with American express
Aliexpress going to penalize you
4/20/20, 10:58 AM - Rafi Yitzhaki: so please cancel all orders. i dont care what is
the reason
4/20/20, 10:59 AM - +86 158 1725 9350: We want to cancel
4/20/20, 10:59 AM - +86 158 1725 9350: But aliexpress need customers to cancel it
4/20/20, 10:59 AM - Rafi Yitzhaki: and i asked VERY CLEAR QUESTION... how many
packages returned back to you?
4/20/20, 10:59 AM - +86 158 1725 9350: Let us talk to aliexpress
4/20/20, 10:59 AM - Rafi Yitzhaki: i need to resolve it now
4/20/20, 10:59 AM - +86 158 1725 9350: Now all package is in the shipping company
4/20/20, 10:59 AM - Rafi Yitzhaki: give me an order #
4/20/20, 10:59 AM - Rafi Yitzhaki: let me ckeck
4/20/20, 10:59 AM - +86 158 1725 9350: We still donnot know how many box send out
4/20/20, 11:00 AM - Rafi Yitzhaki: what?
4/20/20, 11:00 AM - Rafi Yitzhaki: english please
4/20/20, 11:00 AM - Rafi Yitzhaki: did you ship everything out?
4/20/20, 11:01 AM - Rafi Yitzhaki: IMG-20200420-WA0008.jpg (file attached)
i am working on large volume. i dont have time to play games
4/20/20, 11:03 AM - Rafi Yitzhaki: You deleted this message
4/20/20, 11:05 AM - +86 158 1725 9350: Friend
4/20/20, 11:05 AM - +86 158 1725 9350: Just now I talk to people
4/20/20, 11:06 AM - +86 158 1725 9350: Now all orders cannot send out ! All return
4/20/20, 11:06 AM - +86 158 1725 9350: You check your order , show order shipped,
but the package return
4/20/20, 11:07 AM - +86 158 1725 9350: You can open one disputes , we will return
the money
4/20/20, 11:07 AM - +86 158 1725 9350: But you have 500 orders new , we still do
not ship goods
4/20/20, 11:07 AM - +86 158 1725 9350: Need you to cancel it
4/20/20, 11:07 AM - +86 158 1725 9350: You can cancel
4/20/20, 11:08 AM - Rafi Yitzhaki: 500?
4/20/20, 11:08 AM - +86 158 1725 9350: Yes
4/20/20, 11:08 AM - Rafi Yitzhaki: are you kidding me
4/20/20, 11:08 AM - +86 158 1725 9350: Do you put 500 orders more ?
4/20/20, 11:08 AM - +86 158 1725 9350: How many orders you put ??
4/20/20, 11:08 AM - Rafi Yitzhaki: i stop the orders from you
4/20/20, 11:09 AM - Rafi Yitzhaki: i chanced vendor
4/20/20, 11:09 AM - Rafi Yitzhaki: changed
4/20/20, 11:09 AM - +86 158 1725 9350: Yes, I see
4/20/20, 11:09 AM - +86 158 1725 9350: But how many orders you put on our store ?
4/20/20, 11:09 AM - +86 158 1725 9350: Do you check ?
4/20/20, 11:09 AM - Rafi Yitzhaki: check what
4/20/20, 11:10 AM - Rafi Yitzhaki: IMG-20200420-WA0013.jpg (file attached)
i got 23000 orders waiting shipment
4/20/20, 11:10 AM - Rafi Yitzhaki: i can not seach
4/20/20, 11:10 AM - Rafi Yitzhaki: search by store name
4/20/20, 11:10 AM - Rafi Yitzhaki: I NEED YOU TO TSLK TO ALIEXPRESS AND CANCEL ALL
ORDERS ASAP!!!
4/20/20, 11:10 AM - +86 158 1725 9350: Yes, can you search by store name ?
4/20/20, 11:10 AM - Rafi Yitzhaki: 😡😡😡
4/20/20, 11:10 AM - Rafi Yitzhaki: you are wasting my time
4/20/20, 11:10 AM - +86 158 1725 9350: We cannot cancel ! I do not need to lie to
you
4/20/20, 11:11 AM - Rafi Yitzhaki: and destroying my business
4/20/20, 11:11 AM - Rafi Yitzhaki: I DONT TIME FOR YOU
4/20/20, 11:11 AM - +86 158 1725 9350: I am very sorry for this
4/20/20, 11:11 AM - Rafi Yitzhaki: cancel the orders or i will make sure Aliexpress
will shut your store down
4/20/20, 11:12 AM - +86 158 1725 9350: So you do not know how many orders in me
4/20/20, 11:12 AM - +86 158 1725 9350: ?
4/20/20, 11:12 AM - Rafi Yitzhaki: do you know how to read english ?
4/20/20, 11:12 AM - Rafi Yitzhaki: i can not search for a store name
4/20/20, 11:14 AM - Rafi Yitzhaki: i need you to go and changed all the orders to
"cancel"
4/20/20, 11:15 AM - +86 158 1725 9350: I think you do not understand me
4/20/20, 11:15 AM - +86 158 1725 9350: I want to cancel all
4/20/20, 11:15 AM - +86 158 1725 9350: But I cannot ! Need customer to cancel , and
we agree , money can refund
4/20/20, 11:17 AM - Rafi Yitzhaki: talk to Ali
4/20/20, 11:19 AM - Rafi Yitzhaki: i need to know what dats
4/20/20, 11:19 AM - Rafi Yitzhaki: dates
4/20/20, 11:19 AM - Rafi Yitzhaki: urgently
4/20/20, 11:20 AM - Rafi Yitzhaki: what day it started
4/20/20, 11:20 AM - +86 158 1725 9350: Start what ?
4/20/20, 11:20 AM - Rafi Yitzhaki: DATE
4/20/20, 11:20 AM - Rafi Yitzhaki: read what i am writing
4/20/20, 11:21 AM - Rafi Yitzhaki: i need to know when this problem started
4/20/20, 11:30 AM - Rafi Yitzhaki: IMG-20200420-WA0014.jpg (file attached)
we cn not open dispute
4/20/20, 11:41 AM - +86 158 1725 9350: Then need 10 days
4/20/20, 11:41 AM - +86 158 1725 9350: Friend, now China situation is same
4/20/20, 11:41 AM - +86 158 1725 9350: I think other shipper also need much time on
the way
4/21/20, 12:08 AM - +86 158 1725 9350: Hi, friend
4/21/20, 12:08 AM - +86 158 1725 9350: I see you already cancel the orders on our
store
4/21/20, 12:09 AM - +86 158 1725 9350: But please choose the reason for “other
reasons “
4/21/20, 12:09 AM - +86 158 1725 9350: Then we can agree it, and money refund you
4/21/20, 12:09 AM - +86 158 1725 9350: Please cancel it again
4/21/20, 5:17 AM - Rafi Yitzhaki: If you dont accept those disputes I will print
this chat and will send to Aliexpress and American Express.
We spent over 2 days and 4 people to cancel those orders.
4/21/20, 5:18 AM - Rafi Yitzhaki: We aren't going to do it again!
4/21/20, 5:18 AM - Rafi Yitzhaki: Bye
4/21/20, 5:18 AM - +86 158 1725 9350: Oh’ so sorry !