GEORGIOS GIANNOULIS

Graduate Electrical and Computer Engineer

Arkadiou 17A, Ilioupoli 16345, Athens, Greece

Tel: +30 6982482507 email: phosphanari@gmail.com

skype ID: toumbous GIT: http://github.com/toumbous

Nationality: Greek, Eligible to work in the EU Date of Birth: 26/06/1989

PROFESSIONAL SUMMARY

Graduate Electrical and Computer Engineer with strong foundation in software engineering and programming principles across various platforms. Experienced in
writing, debugging and testing object-oriented code in C/ C++, C# and Java, and administering systems and networks. Quick to learn and master new technologies;
successful working in both team and self-directed settings. Aspiring to be involved in software engineering career.

EMPLOYMENT HISTORY

Service Desk Analyst at Protera April 2020 - Present

Athens, Greece

I Manage Customer Support Tickets' end to end resolution, deal with client calls, e-mails, ConnectWise tickets. Monitoring and coordinating between the different technical
teams, to ensure resolution within agreed SLAs, throughout the life-cycle of the ticket.

Private Tutor & Technical Writer, Self-Employed Sep 2013 – Oct 2016 & Sep 2017 - March 2020
Athens, Greece

I offered teaching assistance to college students for various subjects, including Physics, Calculus, Microwave Engineering, Electric
Circuits, Systems of Automatic Control, Matlab and C++. In addition, I have been working as a technical writer creating business plans
and final thesis projects.

IT Support Specialist at ELDYK Jan 2017 - July 2017

Malounta, Nicosia, Cyprus

I served in the Office of IS at EL.DY.K (Hellenic Force of Cyprus) as my military service (mandatory in Greece), where I participated in the
following activities: Master Server Support, Network Operating Supervision, Usage, support and training of new users in using the MS
Office and Photoshop, Computerization of the office and Maintenance of all Hardware and peripherals of the office.

EDUCATION
Democritus University of Thrace Graduated:Nov 2019
Engineer’s degree, Integrated Bsc in Electrical and Computer Engineering and MEng in Telecommunications Xanthi, Greece
Specialization: Telecommunications with emphasis on microwaves
• GPA: 7.27/10
• Thesis: 'Analysis and Design of Self-Focused Microwave Cavities for Hyperthermia Applications". Analytical and Numerical, aided by FEM
analysis from Mathernatica software package, study of the spheroidal cavity designed and built by professor Ouzounoglou’s team at NTUA,
with purpose of damaging cancer cells. Grade: 10/10

SKILLS
Programming Languages (C/C++, C#, Java)…….…Excellent MS Windows & Ubuntu (with CLI)…..……………….Excellent
Data Structures and Algorithms…………….………...Excellent Databases (SQL scripting)…………………………………Excellent
LANGUAGES

Greek……………………………………………………..Native Speaker
English………………………………………………………..Highly Proficient French…………………………………………………………..A1

REFERENCES
Reference available upon request from:
1. Nikolaos Rentzos, former Director of The Office of IS at Eldyk, email: nikolaos.rentzos@gmail.com