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What are the similarities and the differences between Certification (ISO 9001) and Accreditation (ISO
17025)
- A certified ISO 9001 quality management system increase the quality of the services.
- Gives a positive company image.
- Greater profit potential.
- Better resource management by a better resource gestion.
- Good relationship between customers and suppliers.
- Identification and faster resolution of problems, in many cases without the presence of the supplier.
- Greater job security for the staff through better commercial performance.
- Employee morale is increased and motivation is increased through better training capabilities.
- Achieve international recognition of its technical competence gain the confidence of customers and
interested parties, as well as open doors to new market both locally and international.
- Greater quality awareness amongst employees and reduced defects, scraps, rework failures and service
recovery.
- Savings in terms of time and money due to reduction or elimination of the need for re-testing of
products.
- Promotes development of an international reputable image for your organization through Quality
Assurance and Management Systems.
- Promotes a strong degree of consistency in compliance to medical laboratory laws and legislation both
from an international and national perspective.
- Fundamentally critical in promoting laboratory efficiency and responsibility for better results and service
delivery.
- The certification program also has been very critical in promoting modern laboratory practices that
include professionalism and expertise in conduction of medical activities in the labs.
- Ultimately promoted the growth of customer satisfaction in organizations involved in medical laboratory
testing
Reference
Honsa, J. D., & McIntyre, D. A. (2003). ISO 17025: Practical benefits of implementing a quality
system. Journal of AOAC International, 86(5), 1038-1044.
Gašparec-Skočić, L., Kubanović, V., & Kaštelanac, D. (2003, January). The adventages of being an
accredited laboratory. In Savjetovanje Hrvatska normizacija i srodne djelatnosti-Tehničko usklađivanje na
putu prema Europskoj uniji.
Khodabocus, F., & Balgobin, K. (2011). Implementation and practical benefits of ISO/IEC 17025: 2005 in
a testing laboratory. University of Mauritius Research Journal, 17(1), 27-60.
Santos, G., & Millan, A. L. (2013). MOTIVATION AND BENEFITS OF IMPLEMENTATION AND
CERTIFICATION ACCORDING ISO 9001--THE PORTUGUESE EXPERIENCE. International Journal for
Quality Research, 7(1).