THE ORGANIZATION ENVIRONMENT

• General environment (PESTEL Analysis)

o Political-Legal forces
o Economic forces
o Sociocultural forces
o Technological forces
o International forces
• Task environment
o Customers
o Competitors
o Suppliers
o Labor supply
o Regulators
o Partners
• Internal environment
o Owners and shareholders
o Board of directors
o Employees
o Organizational culture
• The need for change
The change process