ProjectManagementDocs.

com

LESSONS LEARNED
90’S GEORGIAN SINGERS

GROUP GELA
TEAM MEMBERS:
KETI NUTSUBIDZE
NINO NATRADZE
MEGI CHACHIBAIA
ANI NOZADZE

MARCH 2020

1
 ProjectManagementDocs.com

INTRODUCTION

Lessons learned is the learning gained from the process of performing the
project - 90’s Georgian Singers. It’s the documented information that reflects
both the positive and negative experiences of a project. It also can be used by
other project managers on similar future projects. In processes, such as
planning, problems analysis, team estimation and so on.
We want to make visible both, positive experiences– good ideas that improve
project efficiency or save money, and negative experiences– lessons learned
only after an undesirable outcome has already occurred.
At any point during the project life cycle, the project team and key
stakeholders may identify lessons. The lessons learned are compiled,
formalized, and stored through the project's duration. Upon project
completion a lessons learned session is conducted that focuses on identifying
project success and project failures, and includes recommendation to improve
future performance on projects.

2
 ProjectManagementDocs.com

LESSONS LEARNED APPROACH

Our approach was to gather lessons learned from both, realized and
unrealized risks in the project risk register as well as through interviews with
project team members and other stakeholder as necessary. We chose only
those participants count as “actively involved” who take part in shaping
the Lessons Learned and take on an active role. At the same time, we tried
number of people does not end up being too high. Due to our previous
experience, it reduces effectiveness of lessons learned forming process. 

Through gathering phase, we made it easier to use so-called logbook. This is

where our team could note down what happens on the project. This did not
have to be too detailed, but it should briefly report the situation.

Below is the template of our logbook:

LESSONS LEARNED FROM THIS PROJECT

3
 ProjectManagementDocs.com

The following chart lists the lessons learned for the 90’s Georgian Singers
project. These lessons are categorized by project knowledge area and
descriptions, impacts, and recommendations. As mentioned earlier, the
identification of lessons learned from each project is the primary
responsibility of each project manager.  Our purpose of the analysis is to
identify actions that can be taken within the organization to strengthen weak
areas of knowledge and implementation during each project. It is important
to note that not only failures or shortcomings are included but successes as
well.

Category Issue Name Problem/Success Impact Recommendation

Human Overtime There was no Hired staff was Contract terms
Resources Remuneration anything in dissatisfied due to should always
Managemen contract terms working overtime maintain
t about overtime on concert day. information about
remuneration Some of them overtime
refused to start remuneration in
work earlier as it case of unforeseen
was not planned occasions
before and per
contract terms they
should earn fixed
amount of Salary
Procurement Contract Subcontractors Equipment was PM must be fully
Managemen Requirements have not fulfill damaged during engaged in all
t contract terms assemble and it contract processes.
was requested This must be
from communicated to
subcontractors to both PM and
pay additional fee contract personnel
for repair
Marketing Considering Assistants’ opinion This allowed Always take
employees’ about booklet marketing team to someone else’s
opinion colors was attract people and opinions into
considered by sell more tickets as consideration

4
 ProjectManagementDocs.com

marketing team it was revealed especially when

after making they have
inquiries between experience to
visitors work on with such
issues
Quality Staying Somewhere, along Visitors were Mission and
Managemen focused the way, the looking forward vision statements
t matters mission got lost. songs from 90’s are important.
Instead of well- famous songs Focused on the
known, old performed by mission is very
repertory singers favorite Georgian meaningful while
mainly sang new singers project’s way to
versions of old excellence
songs
Quality Increasing There is a great We couldn’t run a We successfully
Managemen efficiency chance to miss festival with the used Beatswitch
t something while team we have which is a festival
planning scaled without having management
project without technology that software which
software helps us do our helps you
jobs organize details
such as dates and
artist itinerary
Financial Project One sponsor refuse We exceeded the In every project it
Managemen financing to fund our concert planned time to is important to
t because his research have plan in
financial problems. alternative funds advance how to
and also additional receive alternative
financial resources funds.
were needed for
this action.
Procurement Parking Part of the visitors The concert started In every project,
Managemen problems were late for the late, because half were are the
t concert because the of the hall was danger of parking
parking problems, empty at the time problems and
nearby area was so of beginning. overcrowd, it is

5
 ProjectManagementDocs.com

overcrowded. important to plan

in advance how to
manage this
overcrowd area. It
will be good if
someone would
monitor this issue,
for example
policeman or
guard.
Financial Problem with Incorrect costs Additional Finances and
Managemen documentation were counted in documentation documentation is
t the financial was needed, which very important for
documentation. take more time project, so
than was planned. qualified person
must be chosen
for this purposes.
Involvement of
financial manager
is also significant.
Event Venue When we started It takes too much Project manager
Managemen reservation finding venues for time and forces to should take into
t our concert, many find appropriate consideration this
of them were venue for concert. danger and he/she
already reserved, should in advance
some venues were have several
not suitable for our alternative venues
concert. for overcome this
problem. We have
done this in
advance, because
we analize risks
and impact was
decreased.

6
 ProjectManagementDocs.com

LESSONS LEARNED KNOWLEDGE BASE / DATABASE

The lessons learned for the 90’s Georgian Singers Project will be contained in
the organizational lessons learned knowledge base maintained by the project
management office (PMO) and Beatswitch Software. Lessons learned
knowledge/databases contain large amounts of information. It includes
information on issues and risks as well as techniques that worked well, which
can be applied to future projects. This information will be cataloged under the
project’s year and the type of project and it will be valuable for any project
manager assigned to a concert/festival planning projects in the future.

LESSONS LEARNED APPLIED FROM PREVIOUS PROJECTS

The 90’s Georgian Singers Project utilized several lessons learned from past
projects:
1. We are organizers Tbilisi Open Air, so we have important experience in
this field. From previous experience, we know that in this type of
projects it is significant to choose suitable participants, which satisfies
customer demand.
2. From “Modern Dance” project we learned, that visual effect,
decorations and costumes are very important in this type of projects. So,
in 90’s Georgian Singers Project every details were taken into
consideration.

PROCESS IMPROVEMENT RECOMMENDATIONS

As indicated in the lessons learned chart above, the 90’s Georgian Singers
Project had problems about contract requirements. Contracts were not filled
fully, there were missed some important parts and because of this
consequences, project was requested from subcontractors to pay additional
fee, as mentioned above. Not only is this a lesson learned for similar future

7
 ProjectManagementDocs.com

projects; but the organization must ensure that PM must be fully engaged in
all contract processes and all important details must be written in contract
documents. This must be communicated to both PM and contract personnel.