Professional Documents
Culture Documents
Feasibility Matrix
Feasibility Matrix
Business Unit
Business Unit Vertical
Process Name
Project Manger
Note: Pls respond to following questions in the context of you identified Process
What percentage of your input is electronic format which allows Ctrl C and Ctrl V?
1.2 (e.g. Workflow Tool, Data Base, Excel, email using standard template in mail body or as an
attachment etc.)
If 'Yes' :
2.1.1 Can you do Ctrl+C of the data field you want to read and do Ctrl+V on
the application you want to move the data?
If 'No':
2.1.1.1
Can the data be extracted from any other system?
Does the process include judgemental decision making, considering multiple
2.4
criteria? (e.g. Credit Assessment)
What Percentage of Volume has dependency on clarification from customer through
2.5
calls/emails?
3.1 How many FTEs are involved in process?
Volumetric 3.2 What is avg. daily volume flowing through the process?
3.3 What is Average Handling Time?
Comments:
Notes
19
Low
Operations Response
0-15%
No
0-15%
0-15%
No
NA
Yes
No
No
No
81-100%
Feasibility Index
Sr. No. Rating Score Automation Comments
1 High 29-35 Good candidate for Automation
2 Medium 15-28 Automation is possible but with some
challenges
3 Low 0-14 It is not a good candidate for Automation