Confidentiality Class External Confidentiality Label Document Type Page

Ericsson Internal Commercial in Confidence Evaluation 1 (2)

Prepared By (Neeraj Kumar) Approved By (Document Responsibile) Checked

Document Number Revision Date Reference

PA1 2019-05-09

Process Information (Time line- 30 min) 

Your Name
Process Name
Process Owner
Link to JIRA having MOP

Process Description (Time line- 2-4 Hours) 

Briefly Describe the process
What % of the process is standardized?
List of applications involved in the process
Targeted application Type (Citrix/Web/Client etc)
Connectivity/Accessibility from SDAP infra (port open etc)
Application support in the technology infrastructure (SDAP infra)
All exception covered in MOP
Latest software availability of targeted application
Complexity Level (Simple, Medium, Complex, X-complex)
Data capturing from targeted application
List of the all known limitation in the process
How often does the process gets changed?
Post-RPA Goals

Process Considerations (Time Line: 2-4 Hours)

What % of the process is Rule-Based?
Extent of Manual intervention required? (High, Medium, Low)
Does this process access unstructured data set?
Is data input prone to human error?
Priority of the contract
Clear acceptance criteria for moving the process into development phase
Years left in MS contract
Opportunity belong to SDE 3.0 program or not
Key Regulatory requirements / Compliance requirement for the process (if
Any)
Confidentiality Class External Confidentiality Label Document Type Page

Ericsson Internal Commercial in Confidence Evaluation 2 (2)

Prepared By (Neeraj Kumar) Approved By (Document Responsibile) Checked

Document Number Revision Date Reference

PA1 2019-05-09

Process Metrics Inputs Comments

Number of FTEs performing the process  
Duration of process for one complete cycle of the process (if Data exists)  
Average number of transactions per month  
Average number of rework / errors per month (%)  
List of steps / sub-processes that take maximum FTE and can be automated  
Percentage of exceptions that can be automated  
Benefits Estimated Value Comments
What are the potential benefits expected from:    
Cost Saving benefit (FTEs)