The Hashemite University

Faculty Prince Hussein bin Abdullah for information technology

Department of Computer Information Systems

System analysis and design course

Online banking system

By:

Supervised by:
Dr. Motaz AL - Hami

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 TABLE OF CONTENTS
Stage 1:

Planning:

1 . introduction
1.1. Project scope defined
1.1.1. Recommended course of action
1.1.2. Units affected
1.1.3. Who inside and outside the organization would be involved
1.1.4. Interaction with other systems
1.1.5. Range of system capabilities

2. project workbook
2.1. project overview
2.2. Project scope & risk
2.3. Management procedure
2.4. Data description
2.5. Project charter
2.6. Project schedule.

3. System Description
3.1 Outline of possible alternative solution.
3.2 Narrative format

4 Feasibility assessment
4.1 Project Cost and Benefits
4.2 Technical Difficult
4.3 High level project schedule
5 Management issue
5.1 Outline concerns that management may have about the project 10
5.2 Team composition
5.3 Communication Plan 11
5.4 Project standards and procedures 11
6 Value chain analysis
6.1Describe the set of related activities as a value chain
6.2. Estimate the approximate cost and benefit incurred in each activity

7 Functional decomposition Diagram

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 7.1. Prepare a functional decomposition diagram
8Mission statement, objective strategy, and each one should be describe in
a narrative format

Stage 3:
Requirement structure 25
1. context diagram 25
2. Level- 0 diagram26
3. Two diagram of non-primitive process in Level- 0 diagram26

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 :Stage 1: Planning
Introduction - 1.1
1.1.1 Project Scope defined:

Online banking, is an electronic payment system that enables customers of a bank or

other financial institution to conduct a range of financial transactions through the financial
institution’s website.

Internet banking software provides personal and corporate banking services offering
features such as viewing account balances, obtaining statements, checking recent transactions,
transferring money between accounts, and making payments. This enables things to be
simplified and considerably quickened, making the jobs of the involved people easier. It
supports the current process but centralizes it and makes it possible for decisions to be made
earlier and easier way.

online banking started in the United Kingdom with the launch of Nottingham Building
society(NBS)’s Homelink service in September 1982, initially on a restricted basis, before it was
expanded nationally in 1983.

The early version of what was considered online banking began in 1981. New York
City was the first place in the U.S. to test out the innovative way of doing business by
,providing remote services as four of its major banks — Citibank, Chase Manhattan
Chemical Bank and Manufacturers Hanover — made home-banking access available to
.their customers

Recommended course of action

1: -Social Media: get connected, share news, and spread information.
2: - Interactive project design including colors, animated buttons that attract
visitors and make it easy to use the website.
3:-Offers for clients who use the website.

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:Units affected

,The system deals with internal departments such as finance, human resources
personal and corporate banking services offering features such as viewing account
balances, obtaining statements, view transactions, transferring money between
accounts, and schedule bill payments, and is also affected by offshore units such as
Slow internet and customers do not have enough experience to interact with banks
.online at first

- Who would be involved?

Banks that operate exclusively online, without a physical branch. In addition to the
customers who will be provided with the service via phone, email or online chat. Online
banking transactions are frequently performed on mobile devices after Wi-Fi and 4G
networks have become widely available. This can also be done on a desktop computer.

- Systems would be interacted with this project:

Online banking requires a computer or other device, an internet connection, and a bank or
debit card. In order to access the service, clients need to register for their bank's online
banking service. In order to register, they need to create a password. Once that's done,
they can use the service to do all their banking.

- Range of system capabilities:

Online banking offers customers almost every service traditionally available
through a local branch including deposits, transfers, and online bill payments.
Virtually every banking institution has some form of online banking, available
both on desktop versions and through mobile apps.

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1.2 Project Workbook:
- Project overview:
Online Banks is a way for customers of a bank to conduct a range of financial
transactions through their online banking channel.
With online banking, consumers aren't required to visit a bank branch to complete
most of their basic banking transactions. They can do all of this at their own
convenience, wherever they want—at home, at work, or on the go and is a very
convenient way to stay on top of your finances.
Online banking requires a computer or other device, an internet connection, and a
bank or debit card. In order to access the service, clients need to register for their
bank's online banking service. In order to register, they need to create a password.
Once that's done, they can use the service to do all their banking. Customers can
keep tracks of all the banking issues by accessing their account online at their own
convenience and have no worries about stocked in a traffic jam or queuing up in a
long line of customers at the counter for services.
By using Online Banks, Account information can be accessed anytime, day or night,
and can be done from anywhere.
In addition to the above, there are many functions that are considered essential such
as:
1: View accounts.
2: View transactions.
3: Transfer money between accounts.
4: Pay money to someone.
5: Schedule bill payments.
6: Manage credit card.

if you want to get this type of functions please make sure you can use a tablet or
computer to access your banking provider’s internet banking platform.

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 -Project scope & risks:
The risks in projects as an event or uncertain circumstance lead to a negative or
positive impact on the project goal. Some of these risks are in the application of
online banking in the inability to meet the requirements of customers in areas that
lack the Internet infrastructure and the failure to complete the banking operations
they want. Due to the open nature of the Internet, all web-based services such as
YAB’s Online Banking are inherently subject to risks such as online theft of your
User ID/Username, Password, virus attacks, hacking, unauthorized access and
fraudulent transactions.

the risk that faces this system is how to persuade customer to use it.

Management procedure:

the online banking master user will be an authorized signatory.

Two master user are required to effect the payments of funds to external parties or the transfer
of funds internally bank accounts.

The master user has the authority to create /remove administrator user and employee users.

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Data description:
Data Flow Diagram

Name: Online Banking.

Description: Enable customer to do regular banking

activates.

Destination: Doing the Source: bank on the

banking activates online from internet.
anywhere and anytime.

Type of data flow:

File Screen Report Form Internet

Volume/Time: 1/minuets

 Project charter


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 1.2 - System Description:
- Outline of possible :
1: The website main platform is internet browsers such as internet explorer, chrome
Firefox. etc.
2: An Android application for the system is an alternative for the above internet
browsers.
3: Microsoft SQL is used to store the transactions made by the clients to synchronize
them with the whole system, and for the application; Firebase database is used.
4: Activate the site all over the world, and do not make it limited to Arab countries only.
5: Make and publish a short video on how to use the site, and view features that appeal to
the user.

1.2.2 Narrative format:

There are many problems facing the implementation of this project such as:

1: Discomfort:
Consumers perceive a lack of control over technology, not only in the case of
Internet banking but even with other technologies like WIFI, mobiles, etc.,
and feel overwhelmed by it.
The reason is lack of communication as to what happens after the command is
executed and the request is placed online.
Solution of discomfort:
Banks should ensure that the communication is clear and loud to the consumer
that Internet banking is only a change in the mode of communication and the
basic process of banking is the same as the human interaction model involved in
the branch banking.
This communication of operations should be communicated to the consumer
and ensure that the consumer is in track of his request more prominently than in
the case of branch banking

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 2: Insecurity: One of the most important risks that the bank will face is the fears
of users of the lack of confidentiality of the application and the possibility of
stealing and tapping his information at any time and any person

Solution:
The bank should ensure that the facility is fool proof and the technology is easy
to use. The key components of security concerns are:
1: Authentication: The assurance of identity of the person in a deal.

2: Authorization: A party doing a transaction is authorized to do so.

3: Privacy: The confidentiality of data and information relating to any deal.

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