STANDARDS OF PERFORMANCE

Generic Task Number: HK SUP

Preparing the Assignment for Attendants
Task 002

Steps Standards

1. Read the log book  Read the supervisors log book

2. Make the floor assignment in Opera
3. Prepare the public area checklist
Approved by:
carefully
 Note down all the points that need
follow up
 Find out the total credit for the day in
Opera
 Check the roster and find out the
number of staff on duty
 Make the room assignment in Opera
and print
 Print the floor report where the
Colleague are going to write their time
in and out
 Print the discrepancy sheet
 Staple all three reports together and
assign staff to each one
 Place it on the clip board and distribute
during briefing
 For Public Area, print the check list for
each area
 Distribute it to the respective Colleague
during briefing

_______________ ______27/07/2017_________
Department Head Last Updated

Revision date: July-2017 © 2017 Rotana 1