Time frame in which the expected program changes will take place should be clear in the objectives

to be set.

True

Directing includes identifying, dividing, grouping and coordinating different activities to achieve the
set goals.

False – Organizing

A leader serves as a ________who settles issues, concerns and other problems between labor and
management.

Mediator

During the _________ sales are zero and the investment costs of the company increase.

product development

The best way to define business firm is by determining its customers.

True

A sub-type of merger and acquisition which happens when two business organizations are related to
each other in terms of customer groups or customer functions merge.

Concentric merger

In operational effectiveness strategy, _________.

better equipment and facility maintenance is being harnessed to increase productivity of workforce.

These include a positive organizational features like structure,organizational culture, management

philosophy, high involvement practices, technology and quality standards which enable the business
organization to establish its competitive advantage.

Infrastructure assets

In organizing the market unit, income class, geographic dispersion and buyer behavior should be
considered.

True