Professional Documents
Culture Documents
THE CONFERENCES
Listed by panels and alphabetically
(No abstracts for the jounralists and editors)
Plenary session
Under construction
Until recently, people received news mostly from established publications or via word
of mouth from people they knew. While not always trusted, these sources were
familiar and their reputation for reliability known. The advent of online communication
has brought new sources for news: social media such as blogs, Twitter updates, online
discussions and comments, etc. Here, the source is often unknown and the potential
for deception is high. In this talk I will introduce signaling theory as a framework for
analyzing these issues, distinguishing among the varied uses people have for news,
including entertainment, establishing their own status in an information-based society,
and making life and death decisions. And, I will show how design can make it easier
for people to assess the veracity of news gathered from social media.
Since the mid-2000s, some US and British news organizations have hired programmers
to design data-driven news projects and support investigative reporters within the
newsroom. But how does the rise of these “programmer-journalists”, armed with their
Panel 1
New communication structures, blogosphere and participatory media
Nouvelles structures de communication, blogosphère
et médias participatifs
Despite the various findings from the last decade, most studies leave us in the dark
about the factors that may actually account for successful or unsuccessful
participatory media projects. Various case studies and comparative research usually
focus on elements that describe or explain the success or failure of specific cases. This
article therefore proposes a conceptual model that aims to shed light on the various
influences that play a role in the process of successful integration of participation.
Using an integrative and interdisciplinary approach, we propose a model that takes
into account factors from macro to micro level. The method is a meta-study of case
studies on user participation in media websites.
Hyperlocal news thrives. Community websites, event platforms and local blogs are
popping up everywhere. Online newspapers are not constrained by spatial limitations
and the emergence of citizen journalism offers new opportunities to cover news on
neighborhood or street level. Also in Belgium newspapers have jumped on the
hyperlocal bandwagon. One of them is Het Belang van Limburg, a regional
newspaper in Flanders. The newspaper actively encourages community members (i.e.
citizens, local councils and organizations) to contribute stories to the local news pages
on its website HBvL.be. For each municipality in the province of Limburg, a local news
page is created where people who have registered themselves as a ‘news hunter’
can publish their own news stories, pictures and event announcements. All citizen
contributions are immediately published on the website, where they appear next to
the professionally made news articles from the newspaper’s local correspondents.
Every week, a selection of the online news articles is published in the regional
supplement of the print edition of Het Belang van Limburg. At the end of 2011, a few
months after the hyperlocal news project was launched, HBvL.be had more than
4,000 registered citizen reporters contributing on a regularly base. Since the
professional editorial content and the user-generated news content are not
separated but coexist within the same online news environment, it is interesting to
investigate similarities and complementarities between both types of content. Our
main research question therefore is to what extent and in which ways contributions by
local citizen journalists differ from the professional editorial news content in terms of
topic selection and news values?
The concept of news values, heavily influenced by the work of Galtung & Ruge (1965),
has been mostly applied to national or international news, whereas studies on the
news values of local, let alone hyperlocal content, remain scarce. The study is based
on a content analysis of all news items published on 10 municipal pages on the
website of Het Belang Van Limburg (HBVL) over a 14 day period (N=453). The analysis
focuses on the format, the source/author (citizen versus journalist), the story category
and the news values used for each news article. In addition, a log analysis, based on
Google Analytics data, provides us with information on the readers’ appreciation of
the hyperlocal news pages online, allowing us to assess the consumption of citizen
news compared to the professional editorial content. The results of our study provide
evidence for the added value of user-generated content for hyperlocal news
production. Whereas the citizen journalists almost exclusively focus on socio-cultural
Colloque Neo-journalism — Brussels — 3 and 4 octobre 2012
3
events and sports news, professional journalists tend to cover more stories related to
crime, justice and police. The study also suggests that professionals use a distinct set of
news values, emphasizing criteria such as ‘frequency’, ‘recency’ and ‘negativity’ – in
comparison, citizen journalists were more likely to judge the newsworthiness of an
event in terms of ‘cultural relevance’ and ‘reference to persons’. Somewhat
surprisingly, the log analysis showed that reader appreciation – measured in terms of
page views and time spent on the page – seems to be higher for citizen content
compared to professional editorial content. Overall, our study contributes to a better
understanding of the use of citizen journalism for professional news production and
provides some interesting insights in what may prove to become a successful pathway
of participatory journalism, namely pro-am hyperlocal news coverage. Galtung, J., &
Ruge, M. (1965). The structure of foreign news: The presentation of the Congo, Cuba
and Cyprus crisis in four Norwegian newspapers. Journal of International Peace
Research, 1, 64-91.
The aim of this contribution is to explore the motivations that drove many ordinary
citizens to produce grassroots information after the earthquake that destroyed the
Italian city of L’Aquila in 2009. Using in-depth interviews, we investigate the motivations
behind the production of user generated content related to the postearthquake
situation. In particular, we pose the following research questions: “What motivations
have driven citizens to produce grassroots information in the post-quake phase?”;
“What kind of obstacles do the actors producing grassroots information have to
face?” Findings highlight that people were mainly pushed to upload their content
online to contrast the quake-related news provided by Italian mainstream media.
Moreover, results show that grassroots information spread on multiple online platforms,
especially blogs and social media (Facebook, YouTube). Eventually, our analysis show
that these non professional journalists had to face a series of obstacles such as
fragmentation, lack of financial resources and time, issues of visibility and risks of self-
referentiality.
The presentation will focus on both theoretical and empirical findings from an ongoing
research project on “(Re-)Discovering the audience”. It relies on an analytical
framework derived from sociological inclusion theory which can account both for
(a) in-depth interviews with chief editors and selected members of editorial staff who
manage audience activities (target n=6) as well as
(c) standardized online surveys among the full editorial department as well as
(d) standardized online surveys among the users of the online platform.
Taken together and interpreted within the theoretical framework of inclusion theory,
these findings will help to point out whether, where and to what extent old boundaries
between professional journalism and its audience are shifting and new ones drawn in
news journalism.
Francophone news media have adopted blogs as a media at the end of the last
decade. It has now become a common way of expression for many practitioners,
both inside and outside the online news medias. The present paper paper deals with
both of these realities : media blogs (i.e. blogs that are hosted by news websites) as
well as personal journalistic blog (that are detached from the news media). Its aim is
Panel 2
(Online) media and language use
Usages linguistiques et langage des médias (en ligne)
Drawing upon the notions of remediation and bricolage, the present study
investigates the content relationship of print and online news. The article analyses
main characteristics and occurring changes in the news form over time and across
media at a time when cultural, technological and economic imperatives nurture a
new ethos in the practices of professionals and organizations. Print and online
newspapers in Greece seem to share a symbiotic relationship, with the
representational power of the print -articulated in news form and relevant news values
and criteria- still being strong.
Although displacement effects are hard to claim both print and online media tend to
refashion themselves. It remains to be seen whether this refashioning process will lead
the two media to stronger amalgamating, bringing them even to merge into one or
whether divergence processes will prevail generating distinct news forms.
In this paper, we analyse digital press videos that are composed of several video
quotations. The media sources of these quotations are different, but they are
intertextually linked as they contain opinions about the same political events. The
quoted voices express stances about these events. In these evaluations, the voices
align and disalign themselves with one another. The quotes are edited into a new
media story in which the quotations and their stances create a new story. This means
that a digital press review is a hybrid genre. While it is based on selection of journalistic
content and interpretation of media material, the digital review has novel
characteristics that make it a transformed genre. First, in the data analysed, there is no
explicit journalistic voice to comment on the quoted material or quoted persons, and
the origin of the quoted situation is not identified in every case. Second, the
journalistic stance consists of composing a new story that relies on the viewers’
capacity to read through quoted material and conclude the meaning of the news
information on his or her own.
Previous studies on newspaper language have already pointed out how the
language of written news has undergone significant changes in the last two or three
decades. The aim of this study is to move a step forward and to compare the use of
selected linguistic features in native online and in printed Italian news. The main
hypothesis is that Internet and communication technologies have introduced
important transformations in the way news is written, organized and delivered, and
that the consequences of these transformations are observable at all levels of
linguistic analysis.
Panel 3
New journalistic practices
Nouvelles pratiques journalistiques
This article addresses the issue of convergence through the lens of journalistic views.
One of the objectives of this research is to evaluate the effect of various managerial
strategies (integration, involvement, economic strategies) on jour nalist
representations. It present the results of an extensive ethnographic survey conducted
between 2009 and 2010, in 11 newsrooms of French-speaking Belgium. 101 interviews
with journalists were gathered.
This article shows that some strategic options have managed to improve the
consideration of Web teams or weaken some resistance towards collaborative work
with the Web. However, journalists appear particularly critical in regard to
webjournalism. All of them keep their distance from Web team work, which is
The same scenario, different models and degrees of convergence. This sentence
summarizes the Spanish case, although there is a common link in all these
experiences: professional polyvalence is the key to understanding the processes of
convergence that has started in Spain. The main trend in media business is to
implement complete polyvalence of the journalist, and this is an irreversible process.
However, opposing realities exist even within the same multimedia group; for example,
in Vocento there are dailies where polyvalence is not enforced, whereas other media
have become a benchmark regarding multitask journalists both on paper and on the
web. From this point of view, we can observe a professional digital divide inside
multimedia companies. From a broader perspective it is clear that newspapers are
more reluctant to implement fully professional polyvalence, which is paradoxical
because newspapers companies show the highest rates of media polyvalence, i.e.,
the highest flow levels of communication between media. Only in magazines and on
radio stations have some cases of complete isolation been identified. These are some
of the data from a national study on the impact of convergence in the Spanish media
system, developed by the Infotendencias group between 2008 and 2009. The
methodology consisted of a first phase in which 138 media from the main Spanish
multimedia groups were interviewed by telephone. A second qualitative phase was
realized where 55 interviews were conducted with professionals in 12 media to get an
inside view of the convergence process.
Ainsi, derrière un dispositif apparemment peu innovant, sont mises en tension des
notions qui touchent à la définition même de la profession de journaliste telles que le
rapport au public, aux sources, à l’information et à l’événement. Ces notions
questionnent le rôle et la place du journaliste par rapport à la fonction traditionnelle
de gatekeeping ébranlée par la nature collective et participative du dispositif, ainsi
que les modalités d’écritures qu’il exploite, caractérisées par une logique de flux, de
délinéarisation, mais également de construction en direct et en transparence d’une
information qui parfois précède l’événement.
A partir d’une étude effectuée dans la rédaction de lexpress.fr, nous analysons ici de
quelles manières un éditeur de presse en ligne se saisit des différentes interfaces
public/contenu sur le web, en fonction principalement de la marge de manœuvre
qui est la sienne, des enjeux économiques et des enjeux liés à sa notoriété. Nous
montrons quelle est la fonction de chaque type de « Une », et comment celles-ci sont
rassemblées au sein d’un même dispositif stratégique, que nous nommons « Multi-
Une ». Enfin, nous expliquons comment, selon nous, de la gestion de ce dispositif, sur
lequel l’éditeur n’est pas seul à avoir la main, dépend l’inscription des contenus
produits par les journalistes à « l’avant-scène » de l’espace public, considéré ici
comme une échelle de visibilité au sein de laquelle certains propos sont plus publics
que d’autres.
This paper empirically examines the tensions in newsrooms as journalists are caught
between on the one hand change in their profession and on the other their strong
commitment to traditional values. The way in which journalists discuss the challenges
that they are faced with –changing work environment, amateur contributions, and
increased economic pressures– tell us much about the way in which they consider the
profession to be changing, what journalism is, and what they would like it to be.
- Commercial versus public interests that journalists seek to serve at the same time;
As I will show, journalists define their profession by referring to their traditional values.
They argue that this is what sets them apart from amateurs now entering the field of
news media. I conclude, however, that they are unable to practice to these high
standards, as their everyday practice is limited by the commercial pressures they
operate under.
Plenary session
Twitter has developed as a network for real-time news and information, influencing
how news organisations respond to breaking news, how journalists go about their
reporting and whose voices are heard. Twitter facilitates the instant, online
dissemination and reception of short fragments of information from sources outside
the formal structures of journalism, creating social awareness streams that provide a
constantly updated collective representation of the experiences, interests and
opinions of its users. As an ambient news network, Twitter offers a mix of information
and comment, usually connected to current reality but without an established order.
This talk explores how journalism is adapting to the logic of media systems such as
Twitter where knowledge, expertise and authority are networked and distributed.
Under construction
Panel 5
Analysis of the online contents
Analyse des contenus informationnels en ligne
L’analyse porte dans un premier temps sur les discours des acteurs pour mettre au jour
les présupposés du nouveau contrat de communication dessiné par les promoteurs
du journalisme de données. Dans un second temps, les discours sont confrontés à
l’offre à travers l’étude sémiotique de quelques réalisations primées par les
professionnels du secteur. Il s’agit alors de questionner les promesses d’intelligibilité
instantanée, de transparence et d’objectivité avancées dans les discours.
Cet article dresse une cartographie des discours méta-journalistiques portant sur les
liens hypertextes, afin d’en déployer et d'en expliciter les enjeux. Loin de constituer un
objet technique anodin et univoque, le lien hypertexte distingue l'information en ligne
de ses équivalents hors-ligne, et est au centre d'enjeux de natures diverses, structurant
la production journalistique (citations, sources, agrégation, circulation des nouvelles,
flux et modèles économiques, formats d'écriture, etc.). Les milieux experts du
journalisme en ligne s’emparent régulièrement de la question du lien — s'interrogeant
sur son statut, ses fonctions, sa pertinence — et s’expriment dans un foisonnement de
discours méta-journalistiques.
Le web constitue désormais l’un des principaux moyens d’expression publique. Plus
particulièrement, le secteur contemporain de l'information d'actualité en ligne
accueille ainsi à la fois des médias professionnels, des initiatives d'amateurs et de
puissants infomédiaires tels que Google (Rebillard & Smyrnaios, 2010). De ce point de
vue, la sphère publique numérique pourrait être comparée à une arène, un lieu de
concurrences et de contradictions, plutôt qu’à un paisible marché des idées (Peters,
2004). L'offre d'actualités sur l'internet résulte de telles différences dans les stratégies
éditoriales, politiques et industrielles (Mosco, 2009; Fenton, 2009). Dans ce contexte, les
sites d’information se positionnent au sein d'un continuum opposant la productivité à
la créativité, et la réactivité à la réflexivité. En effet, lorsque l’on pose la question du
Colloque Neo-journalism — Brussels — 3 and 4 octobre 2012
12
pluralisme de l’information en ligne, on peut observer une ligne de fracture entre ses
acteurs : d’un côté se trouvent se trouvent des sites d’information jouissant d’un
important trafic, avec de fortes contraintes commerciales et étroitement dépendants
des agences de presse pour leur production ; de l’autre des sites d’information avec
une fréquentation bien plus faible, mais plus autonomes, créatifs et souvent moins
dépendants de contraintes financières et temporelles.
Deux raisons principales peuvent expliquer cette situation: la première est la nature de
l’information numérique qui permet une reproduction à grande échelle des contenus;
la seconde concerne les contraintes particulières de l’économie de l’information en
ligne, qui détermine la manière de fonctionner des rédactions. En effet, l’énorme
quantité d’information produite et reproduite quotidiennement sur la toile par un
large spectre d’entités aboutit à une situation d’offre excédentaire. L’information est
systématiquement stockée et/ou traitée par des programmes sur les réseaux
informatisés, permettant de procéder à moindre coût à une reproduction massive
des contenus. Cette offre de contenus informationnels numériques est alors mise à la
disposition de millions d’utilisateurs dans le monde, à travers une mutliplicité de
canaux et d’outils (flux rss, moteurs de recherche, sites de réseaux sociaux, portails
personnalisés, agrégateurs, blogs, etc.) qui, dans leur grande majorité, ne produisent
pas de contenu original. De plus, comme l’ont montré de récentes recherches, il
existe à présent une tendance lourde à la forte productivité dans les rédactions web
(Domingo and Paterson, 2011). Contraints par des délais très courts de publication et
par une sorte d’injonction permanente à l’immédiateté, attenante au web, les
journalistes ont tendance, sur la toile, à se concentrer sur la réécriture et la
publication, en s’appuyant sur le matériau rédactionnel existant, aux dépens du
reportage de terrain (Degand, 2011).
Panel 6
Reception : Public’s trust in new media
Réception : La confiance du public envers les nouveaux médias
With the emergence of citizen journalism and social media, there has been an
increasing interest in people’s trust in news media and the credibility of new
information sources. As people for their political information primarily rely on news
media, it is of key importance to understand how specific elements of news coverage
influence trustworthiness. Can journalists replace face-to-face interviews with quotes
from Twitter without any consequences? To what extent is credibility affected if
people increasingly rely on partisan information sources instead of established
journalistic media?
Media that enjoy higher levels of trust are most influential on citizens' political opinions
and evaluations (Miller & Krosnick, 2000), and in this process, new media have
become increasingly important. Well-known examples are of course the use of social
media in the Obama campaign Smith & Rainie, 2008) and the growing prominence of
Twitter content in mainstream news media (Arceneaux & Schmitz Weiss, 2010). Given
citizens’ reliance on mainstream media for political information, we investigate the
credibility of Twitter content within mainstream news and formulate the following
research question: How credible do people perceive arguments from Twitter as
opposed to arguments from a face-to-face setting?
In source credibility research, there traditionally has been much focus on the influence
of expertness (Hovland, Janis, & Kelley, 1959). Based on social judgment theory (Sherif
& Hovland, 1961) and the Elaboration Likelihood Model, it has been found that people
use various cues that are unrelated to the actual content to evaluate the credibility of
information. Therefore, we investigate in how far this is also true for new media
sources, using the following research questions: Does source expertise moderate the
influence of the setting (Twitter vs. face-to-face) on credibility? and Does the
credibility of an argument differ when presented in a partisan context as opposed to
a journalistic context?
References
Arceneaux, N., & Schmitz Weiss, A. (2010). Seems stupid until you try it: Press coverage of Twitter,
2006-9. New Media & Society, 12(8), 1262-1279. doi:10.1177/1461444809360773
Hovland, C. I., Janis, I. L., & Kelley, H. (1959). Communication and persuasion. Psychological
studies of opinion change (3rd ed.). New Haven, CT: Yale University Press.
Miller, J. M., & Krosnick, J. A. (2000). News media impact on the ingredients of presidential
evaluations: Politically knowledgeable citizens are guided by a trusted source. American
Journal of Political Science, 44(2), pp. 301-315.
Sherif, M., & Hovland, C. I. (1961). Social judgement: Assimilation and contrast effects in
communication and attitude change. New Haven, CT: Yale University Press.
Smith, A., & Rainie, L. (2008). The Internet and the 2008 election. Washington, DC: Pew Internet &
American Life Project.
Media and journalism across Europe have been subject to higher degree of external
scrutiny. This has been intensified by substantial structural media changes in the past
decades including a fiercer competitive media climate. Media are accused of not
verifying facts, acting like parrots following each other, taking incidents out of context
and creating media hypes. Moreover, they are criticized for failing to see the
concerns within society creating an ever-widening gap with the public. The
accusations on media performance have fed an ongoing debate about the social
responsibility of the media and their public trust and how they can be held
accountable and responsive for serving the public interest.
This research answers how media are responding to these accusations and growing
demand for accountability and responsive measures to come to terms with the
public. Data was collected through three in-depth case studies of a Dutch
newspaper, the news broadcast of the Dutch PSB, and a Dutch commercial
broadcasting news organization. Spending a total of one year in the field, data was
gathered, using multiple sources of evidence, including document analysis,
observations and more than 100 interviews.
Results show that where there is a growing demand among politicians for media to be
more accountable to the public, this study shows that media are more preoccupied
with amending the gap with the public by interacting and tailoring to the concerns
of “the man on the street”; of being responsive to the public. New online
technologies seem to facilitate this process. However, this new public oriented
approach, particularly the online dialogue, have created dilemmas for journalist of
This is not to say that accountability and transparency is not being taken seriously.
There is acknowledgement of the need for more openness and justifying for the
mistakes and choices made, and among many journalists this is now even considered
a necessity. However, when it comes to applying it in daily routine, there is a general
resistance as it does not live with their professional autonomy and authority. New
online instruments have created more opportunities with more platforms and
possibilities for the public to participate and to voice their opinion. However, at this
point for news organisations the online instruments put new constraints on the social
system of the organisation with unforeseen activities and costs which questions the
aimed effect of the instruments.
The purpose of this paper is to present the research results how much Georgian
society trusts to the online news and whether it gives advantage to it compared with
traditional or vertical media; furthermore, to establish which key factors determine
confidence towards online news.
With this aim we conducted the survey of the audience and studied 500 internet
customers. According to the research showed majority of the inquired mainly prefer
the online news spread by the informational agencies due to information selectivity
and timeliness. Therefore, Georgian internet users generally grant advantage to the
online news and receive information just from it, in their opinion, the news provided by
the traditional media is much more confident as it is mostly prepared on base of many
sources, balanced and the information is provided more deeply too.
As for Citizen Journalism that implies production and broadcasting of the news by
citizens (http://www.ireporter.ge/) has just been launched in Georgia, though
confidence towards this type of news is less because most information is unchecked
and less reliable. The online news produced by the professionals is much more popular
that is spread through online newspapers publications and news agencies’ web sites.
Keywords: Online News Media, Credibility, Trust, New Media, Georgian Media, Online
Journalism
ROSAS, Omar V., Research Centre Information, Law And Society (CRIDS),
FUNDP, Namur
Public engagement with and trust in online
news media in french-speaking Belgium
This paper analyzes the French-speaking Belgian public’s reception of, and trust in,
online news media. Based on a qualitative research carried out in 2009-2010, it will be
showed that online newsreaders hold divided conceptions of media credibility and
trust, some of which fall out of the theoretical/methodological canon of current
media credibility research. Furthermore, respondents appeared to draw upon four
heuristics to decide whether or not they place their trust in online news: the
transparency heuristic, the accountability heuristic, the reputation heuristic, and the
recommendation heuristic. The relevance of these heuristics to trust is clear insofar as
they affect both newsreaders’ attributions of trustworthiness to online journalists and
Panel 7
Journalists and social networks
Journalistes et réseaux sociaux
Le journaliste qui y est décrit et mis en scène est celui d’un journaliste assis, mais qui
s’assume et se revendique comme tel : un journaliste assis, « debout » pourrions-nous
dire, loin de la dichotomie classique qui repousse, comme représentation négative du
métier, le journaliste qui reste derrière des écrans, des dispositifs, loin du terrain. Le
journaliste qui est représenté se situe dans une autre posture de valorisation, présent
sur les plateaux et dans les studios, il suit la logique du journaliste du lien, de la
médiation.
Nous voudrions avancer l’hypothèse que les représentations du journaliste, liées à des
configurations s’attachant à la notion de terrain sont désormais accompagnées
d’autres normes positives, davantage liées aux relations instituées aux publics des
différents médias concernés et par la médiatisation de gestes techniques
professionnels tels que celui de l'agrégation, de la veille, de l'innovation par le biais
des réseaux sociaux et de leurs marques.
As the latest in the long line of Internet-based platforms believed to influence the
relationship between journalists and audiences, Twitter has recently enjoyed
considerable attention among journalism scholars and practitioners alike (e.g.
Arceneaux and Weiss, 2010). Twitter is often conceptualized as a “micro blog”,
allowing its users to share short messages (“tweets”) of up to 140 characters to a
network of followers. Users can also “tag” their messages with so-called hashtags in
order to signal relevance to a specific theme. Furthermore, users can send directed
messages to each other (so called @ messages) and redistribute messages sent by
others (called retweeting).
The Twitter platform, as put to use in the context of online journalism, has been studied
in a number of ways. For example, Lasorsa et al (2011) studied Twitter use by
mainstream journalists by content analyzing 22 000 of their tweets, finding that
journalists using Twitter tended to more freely express their opinions rather than
following more traditional journalistic norms. Moreover, research has suggested that
Twitter can be useful for keeping up with ongoing, on-the-spot news (Ahmad, 2010;
Hermida, 2010).
Building on the findings and suggestions of previous research, the focus for the paper
at hand is on the use of Twitter by journalists for creating and upholding a relationship
with the audience. Specifically, the Swedish talk show Hübinette, named after its host,
renowned journalist Karin Hübinette, will be placed under scrutiny with regards to
these practices. The Hübinette talk show launched in September of 2011 and was
broadcast twice weekly on Swedish state television (SVT) throughout the fall. Before
the start of the actual show, efforts were made on behalf of the journalists to build
interest in the show by establishing presences on various social media platforms. For
Twitter, the hashtag #hubinette was used to signal content relevant to the show. By
archiving all tweets tagged with the specified hashtag using the YourTwapperKeeper
application (TwapperKeeper, 2010), this paper features a structural analysis of how the
Twitter account associated with the show (e.g. @KarinHubinette) performed during
the entire season. Based on quantitative data and state-of-the-art methodology (e.g.
Bastian et al., 2009; Bruns, 2011), the study outlines the relationships between journalists
and audience members in the context of the Hübinette talk show, thereby providing
new insights into how professional journalists make use of social media to relate to their
audiences.
Selon une étude ComScore, 2011, on assiste à une forte croissance de l’usage des
réseaux dans les pratiques des internautes : près de 85% des internautes européens
ont utilisé Twitter et Facebook en décembre 2010, ce qui en fait la deuxième activité
la plus populaire, derrière la recherche d’informations. Selon le rapport 2011 du Oriella
Digital Journalism Study, la moitié des 500 journalistes interrogés dans 15 pays utilisent
Twitter comme source d’information et un tiers Facebook. Des corrélations
apparaissent entre fréquentation des réseaux sociaux et hausse du trafic sur les sites
d’information. Les rédactions, en France mais aussi ailleurs, éprouvent le besoin de
commencer à (re)cadrer les pratiques de leurs rédactions sous forme de chartes des
usages pour ces nouveaux outils servant à traiter l’information. Toutes ces remarques
L’objet de l’étude que nous menons actuellement dans notre groupe de recherche,
dont on viendra présenter les résultats, est de fournir une cartographie complète des
usages pour l’information de Twitter, en France, à partir de la sélection d’une
centaine de comptes très actifs, de journalistes venant de titres de la presse écrite, de
l’audiovisuel, de médias nés en ligne ou encore de journalistes indépendants et autres
journalistes blogueurs. La démarche couplera approche qualitative et quantitative,
en mêlant étroitement observation des pratiques, interrogations des acteurs sur leurs
pratiques et quantification de la publication et de la circulation des informations sur
les réseaux sociaux, durant tout un mois de 2012. Les résultats à présenter seront les
suivants :
Panel 8
New journalistic roles and ethical issues associated to digital news
Nouveaux rôles journalistiques et enjeux déontologiques liés à l’information
numérique
The Internet and new technologies brought changes in the daily journalistic routines
and in professional accountability. The change in the daily practice of journalists is
due to the new possibilities brought by the Internet – as tool incorporated in the daily
Our study examines the Romanian daily newspapers online and print journalists’
perceptions of the credibility of online news information and the possible relationship
between those perceptions and the professional role conceptions of these journalists.
The study applies some of research questions from the most important American and
European studies, adding some others, related to the specific Romanian case.
The first decades of the twentieth century led to a period of high modernism
in(American) journalism because of the increasing professionalization of journalists
and the consolidation of a shared occupational ideology, as authors such as Hallin
(1992; 2006) and Zelizer (2004a) have argued. Hallin shows that both political and
economic factors contributed to the virtually uncontested status of journalism in
providing what was accepted as truthful and direct access to reality. Even though
journalism remained ‘caught between the competing imperatives of “freedom of the
press” and the “laws of the market”’ (Champagne, 2009: 48), these tensions did not
seem to affect the truth claims of high-modernist journalism. Indeed, characteristic of
journalists’ attitudes towards their work during the era of high modernism were an
a p p a re n t s e l f - c o n f i d e n c e a n d a n ‘ a b s e n c e o f a s e n s e o f d ou b t o r
ontradiction’ (Hallin, 1992: 14).
However, in subsequent decades this ‘sense of wholeness and seamlessness’ (ibid.) in
journalists’ self-image has been thoroughly shaken. By taking a cue from the field of
tension between its modernist legacy and contemporary developments in journalism
this chapter wishes to address journalistic identity politics in the face of threat.
Departing from the challenges that have confronted journalism in the last few
decades and the dwindling trust of audiences, we will first discuss the building blocks
Colloque Neo-journalism — Brussels — 3 and 4 octobre 2012
20
of the mainstream professional journalistic identity, and a number of strategies that
journalists deploy in order to protect their professional identity, to maintain trust in the
profession, and to reaffirm themselves as ‘society’s truth-teller[s]’ (McNair, 1998: 65).
This focus on journalistic identity is aligned with a still underdeveloped ‘cultural turn’
within journalism studies, showing how collective identities (and their rigidities and
fluidities) structure the journalistic field.
Given the broadness of the journalistic field, we will focus on one specific location,
namely online journalism, as this is one of the sites where these truth claims are both
maintained and contested, which in turn renders professional identities and the
coping mechanisms to protect them visible. Without aiming to create a clear-cut
dichotomy between online and traditional journalism, we would nevertheless argue
that online journalism is a useful object of investigation, evinced by the fact that
‘professional consciousness emerges at least in part round ruptures where the orders
of appropriate practice need renegotiation’ (Zelizer, 1993b: 223; cf. Matheson, 2004:
446).
Breaking news as varied as the Japan earthquake and the Arab uprisings have
demonstrated that acquiring, verifying and disseminating eyewitness, journalistic and/
or user-generated content has become increasingly complicated as the sources have
become more sophisticated and often overwhelming. Every day, more people turn to
the Internet as a primary source of news but to what extent do they engage with
online news media? Members of this growing audience are not only consumers of the
news - many are actively shaping the news agenda for themselves and others. This
phenomena, driven by the rapid expansion of the number of people and
organizations newly engaged in gathering, filtering, and contextualizing stories, is
transforming the media ecosystem and more broadly our society. However, in the
context of media convergence and citizen activism, professional, technological,
social and ethical issues that relate to new role of journalism and its professional
routines arise. This paper conceptualizes and explores media outlets and journalism
challenges and effects of including social media into routine workflow of journalists
and evaluates processes associated with gaining users trust and preserving traditional
journalism editorial values. Drawing on Al Jazeera English television show the Stream
and selected online journalism case studies, it introduces the novel concept of media
curation networks. Though empirical research, this study shows that curation of
professional journalism and social media sources from professional and user
generated content, results in new types of editorial content and experience for users.
The analysis of both professional and non-professional online journalism empirically
confirms that media curated narratives have been crafted by hundreds of both
media professionals and citizen journalists, with quite diverse end-results, to help filter
and report news. The analysis of Al Jazeera English television show The Stream social
media curation processes yields substantial insights into possible adoption of social
media curation practices within news organizations. Leveraging the social media
Colloque Neo-journalism — Brussels — 3 and 4 octobre 2012
21
inherent participatory nature, social media curation networks create an environment
within the newsroom, where a journalist can foster engagement with the audience.
Preliminary exploratory results highlight that social media curation networks can
contribute in building new media experiences where several cultures and opinions are
represented. However, poorly sourced and verified stories will be evaluated negatively
from the readers. Given the ease of digital publishing, online news often carry
developing stories without complete and trough source attribution and verification.
Findings reveal that, although social media curation platforms makes it
technologically simple to display content gathered from a variety of sources,
journalists still need to invest in professional journalism in a process that has become
more forensic in nature. In a utilitarian vision of impartiality, giving space to all voices,
argue for total transparency and objectivity and always balancing between
viewership and substance are all journalism challenges. The successful inception of
social media curation platform in professional journalism should include processes
checks related to high quality journalism norms such as: impartiality, accuracy,
verification. Conclusions suggest that, no matter how the curation tools will evolve,
professional curation will still need professional journalistic activity.
Roughly, it can be said that the scoop on elpais.com was live for no longer than three
minutes. The fiercest rival was publishing the same story, perhaps with more details,
even before the overwhelming majority of readers realised that it had happened. The
immediacy of access associated with the Net is making scoops, traditionally a
journalistic tool for differentiating among themselves, much less of an effective
instrument to show who has better contacts, better sources, and who is ahead in the
run for stories.
Panel 9
Economy of the new medias
Economie des nouveaux médias
1 Chiffres pour le mois de mars 2011.
Panel 10
Conclusions
Famous for their book « Making Online News: The Ethnography of New Media
Production » (Peter Lang, 2008), Chris Domingo and David Paterson have been
chosen to summarize the main topics discussed in the preceding sessions of the
conference. They will also conclude the Neo-journalism conference with an overview
of online newsroom ethnography : how it has evolved, how it can enrich journalism
education and what we see as future developments in the field.