Energy Management Systems Manual: (Company Name) Address

ISO 50001:2011
Energy Management Systems

Manual
[Company Name]
ADDRESS
Phone: Phone:
Fax: Fax:
The holder of this manual is cautioned that the information contained herein must not be loaned or
circulated outside of [Company Name] except where authorized in accordance with the
Organization’s policies and administration procedures. This manual is the property of [Company
Name] and shall be returned when requested.
Energy Management Systems Manual
Revision Issue Date Revision Description

A Initial Issue
B Change of structure and modifications relevant to the
transition to the new version of ISO 50001:2011
Energy Management Systems Manual Revision
Revision A This document is UNCONTROLLED if printed Page 2 of 48
Date Check master computer files for latest revision

Energy Management Systems Manual Distribution Index

Control Issued to
Number

Table of Contents
Introduction..................................................................................................6
Section 1: Scope...........................................................................................7
Section 2: Reference Documents.....................................................................7
Section 3: Terms and Definitions.....................................................................8
Section 4: Context of the Organization...........................................................10
4.1 General Requirements..........................................................................10
4.2 Management Responsibility...................................................................14
4.2.1 Top Management...........................................................................14
4.3 Energy Policy......................................................................................17
4.4 Energy Planning..................................................................................20
4.4.1 General........................................................................................20
4.4.2 Legal and other requirements..........................................................20
4.4.3 Energy review aspects....................................................................22
4.4.4 Energy baseline............................................................................24
4.4.5 Energy performance indicators.........................................................24
4.4.6 Energy objectives, energy targets and energy management action plans
...........................................................................................................25
4.5 Implementation and Operation...........................................................26
4.5.1 General........................................................................................26
4.5.2 Competence, training and awareness................................................26
4.5.3 Communication..............................................................................31
4.5.4 Documented Information................................................................31
4.5.5 Operational control.........................................................................34
4.5.6 Design.........................................................................................35

4.5.7 Procurement of energy services, products, equipment and energy........36
4.6 Checking.........................................................................................36
4.6.1 Monitoring, Measurement and Analysis..............................................36
4.6.2 Evaluation of compliance with legal requirements and other requirements

...........................................................................................................38
4.6.3 Internal audit of the EnMS...............................................................38
4.6.4 Non–conformity, corrective action and preventive action.....................43
4.6.5 Control of records..........................................................................45
4.7 Management Review.........................................................................45
4.8 Actions to improve Energy Management System...................................47
Breakthrough projects............................................................................47
Small steps improvements.......................................................................47

Introduction
[Company Name] has established, documented, maintained and continuously
improves this Energy Management System (EnMS) in order to increase energy
performance level and provide a sound basis for energy pillar of sustainable
development initiatives, as well as strengthen the organization’s market position
by:
 Implementation of energy policy and achievement of energy objectives;
 Reduction of energy resources purchase costs through energy

management;
 Reduction of negative impact on the environment as a result of reduced

energy consumption;
 Fulfillment of compliance obligations;
 Enhancement of energy performance;
 Controlling or influencing the way the organization’s products and services

are designed, manufactured, distributed, consumed and disposed by using
a life cycle perspective that can ensure maximum energy performance.
This EnMS complies with the requirements of ISO 50001:2011 standard.
The purpose of the Energy Management System Manual (Manual) is to define and
describe the EnMS, to define the responsibility and authority of the management
personnel involved in the operation of the system, and to provide a general
description of the requirements of the standard as they apply to [Company Name].
The manual is divided into sections and subsections that correlate to the EnMS
clauses of the ISO 50001:2011 standard.
This manual describes the EnMS, delineates authorities, inter relationships and
responsibilities of the personnel responsible for performing within the system. The
manual also provides procedures or references for all activities comprising the
EnMS to ensure compliance to the necessary requirements of the standard.
This manual is used internally to guide the company’s employees through the
various requirements of the ISO 50001:2011 standard that must be met and

maintained in order to ensure interested parties’ satisfaction, continuous

improvement and provide the necessary instructions that create an empowered
work force to achieve maximum energy performance.
This manual is used externally to introduce our EnMS to our customers and other
external organizations or individuals. The manual is used to familiarize them with
the controls that have been implemented and to assure them that the integrity of
the EnMS is maintained and focused on interested parties’ satisfaction and
continuous improvement.
Section 1: Scope
The manual outlines the policies, procedures and requirements of the EnMS. The
EnMS is structured to comply with the requirements of the International Standard
ISO 50001:2011.
[Company Name] shall be referred to in this document as either [Company Name]

or the Organization.
It is emphasized that the EnMS requirements specified in this manual are

complimentary (not alternative) to contractual law and regulatory requirements.
Section 2: Reference Documents

The following documents were used as reference during the preparation of the
EnMS:
 International Standard ISO 50001:2011 Energy management system –

requirements with guidance for use;
 International Standard ISO 9000:2015 Quality management systems-

Fundamentals and vocabulary
 American National Standard ANSI/ISO/ ASQ 9004-2009: A quality

management approach- Managing for the sustained success of an
organization

Section 3: Terms and Definitions

Boundaries - physical or site limits and/or organizational limits as defined by the
organization.
Continual improvement - recurring process which results in enhancement of

energy performance and the energy management system.
Context of the organization - business environment combination of internal and

external factors and conditions that can have an effect on an organization's
approach to its products, services and investments and interested parties.
Conformity - fulfilment of a requirement.
Correction - action to eliminate a detected nonconformity.
Corrective action - action to eliminate the cause of a detected nonconformity.
Energy - electricity, fuels, steam, heat, compressed air, and other like media.
Energy baseline - quantitative reference(s) providing a basis for comparison of

energy performance.
Energy consumption - quantity of energy applied.
Energy efficiency - ratio or other quantitative relationship between an output of

performance, service, goods or energy, and an input of energy.
Energy management system (EnMS) - set of interrelated or interacting

elements to establish an energy policy and energy objectives, and processes and
procedures to achieve those objectives.
Energy management team - person(s) responsible for effective implementation

of the energy management system activities and for delivering energy performance
improvements.
Energy objective - specified outcome or achievement set to meet the

organization's energy policy related to improved energy performance.
Energy performance - measurable results related to energy efficiency (3.8),

energy use (3.18) and energy consumption.
Energy performance indicator (EnPI) - quantitative value or measure of energy

performance, as defined by the organization.

Energy policy - statement by the organization of its overall intentions and

direction of an organization related to its energy performance, as formally
expressed by top management.
Energy review - determination of the organization's energy performance based on

data and other information, leading to identification of opportunities for
improvement.
Energy services - activities and their results related to the provision and/or use of
energy
Energy target - detailed and quantifiable energy performance requirement,

applicable to the organization or parts thereof, that arises from the energy
objective and that needs to be set and met in order to achieve this objective.
Energy use - manner or kind of application of energy.
Interested party - person or group concerned with, or affected by, the energy
performance of the organization.
Internal audit - systematic, independent and documented process for obtaining

evidence and evaluating it objectively in order to determine the extent to which
requirements are fulfilled.
Nonconformity - non-fulfilment of a requirement.
Organization - company, corporation, firm, enterprise, authority or institution, or

part or combination thereof, whether incorporated or not, public or private, that has
its own functions and administration and that has the authority to control its energy
use and consumption.
Preventive action - action to eliminate the cause of a potential nonconformity.
Procedure - specified way to carry out an activity or a process.
Record - document stating results achieved or providing evidence of activities

performed.
Scope - extent of activities, facilities and decisions that the organization addresses
through an EnMS, which can include several boundaries.
Significant energy use - energy use accounting for substantial energy

consumption and/or offering considerable potential for energy performance
improvement

Top management - person or group of people who directs and controls an

organization at the highest level
Section 4: Context of the Organization
4.1 General Requirements
The scope of the [Company Name] EnMS is established based on the factors
presented on fig.4.1-01.
Context of the Interested parties’ needs

Organization and expectations
EnMS Scope
Boundaries Applicability
 Types of activity  Sets of
 Products and services Standards
 Functions of the organization
 Local sites
Organizational units
Organization’s
Physical boundaries of
activities, products
the organization
and services Management abilities
Fig.4.1-01. Diagram of factors that are taken into account when defining scope of the
[Company Name] EnMS.
The EnMS Manual is applicable to Organization’s operations for all the activities
carried out at the [Company Name] for development, manufacturing and supply of
products. The boundaries of the EnMS are defined for all facilities and equipment

used at the Organization located at the address given in this manual. It covers
energy management system for all the products manufactured and processes used
by company employee as well as contract labors for all activities at the Organization
that significantly affect energy use and consumptions.
Note. In case the EnMS does not include all the elements listed above the scope of
the EnMS should be worded as follows.
‘The scope of the [Company Name] EnMS covers:
All processes of [Company Name]’s subdivisions [list the subdivisions/processes if

anything is excluded];
All sites of the Organization [list the sites if anything is excluded];
Products covered by the EnMS:
 Click to enter Product/Service Name

Requirements of international standard ISO 50001:2011, [list the standards].’
[Company Name] has established, documented, maintained and continuously

improves EnMS in compliance with the requirements of ISO 50001:2011 that
includes:
 EnMS processes;
 EnMS documented information, including records (sec. 4.5.4, sec. 4.6.5);
 resources, including personnel (sec. 4.5.2);
 Organizational structure, roles and responsibilities (sec. 4.2).
Organization leadership defines EnMS processes within the management review

activity (sec.4.7), in compliance with the ISO 50001:2011 requirements, based on
the strategic directions of the organization’s development.
EnMS processes include:
 Compliance obligations management (sec. 4.4.2)

 Energy review aspects (sec. 4.4.3, sec. 4.4.4, sec. 4.4.5)
 Energy Planning (sec. 4.4.6)
 Ensuring competence of personnel (sec. 4.5.2)

 Communication (sec. 4.5.3)

 Control of documented information (sec. 4.5.4)
 Operational control (sec. 4.5.5)
 Design (sec. 4.5.6)
 Procurement of energy services, products, equipment and energy (sec.
4.5.7)
 Internal audit (sec. 4.6.3)
 Corrective action (sec. 4.6.4)
 Management review (sec. 4.2, sec. 4.7)
In addition to these processes listed above, Actions to improve EnMS (sec. 4.8) are
the integral part of the Energy management system.
EnMS processes interact in accordance with the PDCA model (Figure 4.1-02).

Planning
Compliance obligations Support and

management (sec. Operation
4.4.2)
Ensuring competence
Energy review aspects of personnel (sec.
(sec. 4.4.3, sec. 4.4.4, 4.5.2)
sec. 4.4.5)
Communication
(sec. 4.5.3)
Energy Planning
(sec. 4.4.6)
Control of
Improvement documented
information (sec.
4.5.4)
Leadership
Corrective action
(sec. 4.6.4)
Management review Operational control
(sec. 4.2, sec. 4.7) (sec. 4.5.5)
Actions to
improve EMS
(sec. 4.8) Design
(sec. 4.5.6)
Performance
evaluation
Procurement of
energy services,
Internal audit (sec. products, equipment
4.6.3) and energy (sec.
4.5.7)
Fig.4.1.-02 EnMS Processes interaction diagram.
EnMS processes implementation is regulated by this Manual as well as the

documented procedures.
EnMS processes’ activities are carried out in all business processes of the
organization, that are in scope of the EnMS, including Design and development,
Control of external processes, products, and services (Purchases), Production and
service provision, Marketing, Contract analysis, etc.

Control of changes is an essential part of EnMS operation. Analysis of changes in

the EnMS is done via Management review (sec. 4.7). Monitoring of the results of
changes in the EnMS is carried out during internal audits (sec. 4.6.3).
4.2 Management Responsibility
4.2.1 Top Management

Top Management has provided adequate resources required for establishing,
implementing, maintaining and improving the EnMS. The resources like, human
resources including specific skill related to the activity performed, organizational
infrastructure, facility, technology, equipment’s and financial resources.
The organization set up of company for implementation of the EnMS is shown in the
organization chart given at Fig. 4.2-01. The chart also brings out reporting
relationship. The roles and responsibilities of key personnel are demarcated clearly
keeping in view the main activity of each department. The authority on EnMS issues
is commensurate with their defined responsibility. The roles, responsibilities and
authorities of the personnel related to EnMS risk of the organization activities are
documented in the Job Descriptions and Specifications and are communicated to
the functions concerned.
The Director has demonstrated his commitment to support the EnMS and to
continually improve effectiveness by:
Defining, establishing, implementing and maintaining energy policy as given in

chapter 4.3 of this Manual.
Appointing Energy Manager /or another employee’s position who was appointed as
a Management Representative / as a Management Representative for our EnMS.
Also the energy management team formed covering all functional heads under the
leader ship of Energy Manager. The list of energy management team is approved by
Director and kept with Management Representative.
Providing all resources needed to establish, implement and maintain and improve
EnMS and energy performance. Any resources required is identified and
communicated to related functional head and the same is discussed with energy
management team. If it is identified as necessary then same is submitted to
Director for budgetary approval.
Identifying the scope and boundaries for EnMS as given in chapter 4.1.

Communicating the importance of EnMS in formal monthly meeting or informal

discussion and energy saving as well as excellence review meetings with functional
heads. They are further communicating the same within their area in day to
meetings.
Ensuring energy objectives and targets are established and get the feedback in the
management information report submitted by Management Representative.
Ensuring that the energy performance indicators are appropriate to our activities.
Considering the energy performance in long term planning as well as included in

strategic directions of [Company Name] development.
Ensuring the energy use, consumption, energy management performance

indicators, objectives and targets results are measured and reported in monthly
management report as well as discussed in energy management team meetings as
well as in Coordinating council meeting (sec. 4.7).
Ensuring that as per planned interval the Coordinating council meeting is conducted
at least once in six months.
The ultimate responsibility for EnMS rests with the Top Management.
The common responsibilities of all the functions are addressed hereunder.
Common Responsibilities
Common responsibilities of all Head of Departments / Functional Heads in addition

to their functional responsibilities are:
Ensuring that the activities are carried out by recommended methods to ensure
optimum use of energy.
Implementation and review of the effectiveness of the EnMS.
To participate in the internal audit of the functions / departments as per the

internal audit plan of EnMS.
To initiate preventive and corrective actions, in case of any non–compliance with

respect to EnMS.
To identify the training needs of the respective department’s members and

coordinate with personnel department in nominating right persons for training.
To identify, control and maintain EnMS records related to their departments.

Implementation of EnMS policy, objectives, targets and energy management action

plans and identified energy management performance indicators in their work
areas.
Management Representative (EnMS)
Top Management has selected works head as Management Representative for EnMS
and given authority to ensure that EnMS is implemented and performing to
requirements in all locations and spheres of operation in Organization.
Management Representative is appointed by the Top Management as shown in the

Organization structure (Fig. 4.2-01). Apart from his other duties he has been given
the authority for ensuring establishment, effective implementation and maintenance
of EnMS for the Organization as per ISO 50001:2011 requirements and works as
EnMS Management Representative. He is having appropriate skill and competence.
He acts as a member secretary to the Coordinating council meeting. He also liaison

with external agencies on matters related to the certification of EnMS. He also plans
the audit and reports the findings to the Coordinating council meeting. He reports
to the Top Management for energy performance and on the performance of the
EnMS for review and improvement of the same in Organization. Irrespective of his
other responsibilities, he has the authority and responsibilities to:
 ensure that the EnMS requirements are established implemented and

maintained and continually improved in accordance with the ISO 50001;
 identify authorized person (power plant in charge), to work with the
management representative in support of energy management activities;
 report to top management on energy performance in monthly Coordinating
council meeting;
 report to top management on the performance of the EnMS in Coordinating
council meeting;
 ensure that the planning of energy management activities is designed to
support the organization's energy policy;
 define documented job description and communicate responsibilities and
authorities in order to facilitate effective energy management;
 determine criteria and methods needed in operation control plans to ensure
that both the operation and control of the EnMS are effective;

 Promote awareness of the energy policy and objectives at all levels of the
organization by arranging EnMS awareness training and energy saving
meetings.
Insert organizational chart that is in scope of the Energy Management

System in this box.
Fig. 4.2-01 Organization Structure
4.3 Energy Policy
All the employees are advised to undergo energy policy training on joining the
Organization. Implementation of the EnMS system and the energy policy on a day-
to-day basis is responsibility of the Management Representative and it is achieved
by ensuring that the respective employee understand the energy policy and comply
with the EnMS system documents. Also display of the energy policy at prime
location is done. Management Representative ensures that energy policy is
documented and conveyed to the entire concern person at all levels in the
organization.

The energy policy state the organization's commitment to achieving energy

performance improvement.
The director has defined the energy policy and ensures that it:
a) Is appropriate to the nature and scale of the organization's energy use

and consumption;
b) Includes a commitment to continual improvement in energy performance;
c) Includes a commitment to ensure the availability of information and of
necessary resources to achieve objectives and targets;
d) Includes a commitment to comply with applicable legal requirements and
other requirements to which the organization subscribes related to its
energy use, consumption and efficiency;
e) Provides the framework for setting and reviewing energy objectives and
targets;
f) Supports the purchase of energy-efficient products and services, and
design for energy performance improvement;
g) Is documented and communicated at all levels within the organization;
h) Is regularly reviewed in energy management team meetings and
Coordinating council meeting, and updated as necessary.

Energy Policy of [Company Name]
At [Company Name], achieving energy performance improvement is prime and important objective
for sustainable development and achieving growth. To achieve this objective [Company Name] has
established, documented, maintained and continuously improves the Energy Management System
complies with the requirements of ISO 50001:2011 standard.
We are committed to:
 Comply with relevant legal requirements, regulations other requirements related to

energy use, consumption and efficiency.
 Follow scientific approach and ensure availability of information and resources to

achieve energy objectives and targets.
 Promote awareness among all employees and all interested parties for shared
responsibility towards energy performance improvements.
 Continual improvement in energy performance due to energy resources savings and a

clear distribution of authority and responsibility of employees for energy-saving
measures implementation.
 Define, review, and update energy objectives and goals for different levels of energy
resources planning and consumption as well as develop programs to achieve defined
goals and objectives.
 Supports the purchase of energy efficient products and services, and design for energy
performance improvement.
 Reduce the negative impact on the environment as a result of reduced energy

consumption.
 Improve the knowledge of the organization's employees in the field of energy

conservation and energy efficiency.
 Increase interest in the rational use and conservation of energy resources and ensure the
involvement of workers in order to improve energy saving and energy efficiency
indicators.
[Company Name] obligations expressed in this Policy apply to all structural subdivisions and are

included in the organization's business relations system with the stakeholders.
Director Date
4.4 Energy Planning
4.4.1 General
The organization has conducted and documented an energy planning process.
Energy planning is consistent with the energy policy and lead to activities that
continually improve energy performance.
Energy planning involve a review of the organization's activities like engineering,

production, maintenance, power plant etc. that can affect energy performance.
4.4.2 Legal and other requirements

[Company Name] establishes the procedure for identifying and updating legislative
and other requirements for energy use, consumption and conservation, which
includes:
 Selection and, if necessary, procurement of information sources containing

legislative and other requirements;
 Identification of the main legislative and other requirements for the use,
consumption and conservation of energy and the compilation of a list of
legislative and other requirements;
 Providing access to the list of requirements for employees of the

organization.
Sources of information for identification and updating of legislative and other

requirements used in the organization are:
 computer reference and information databases of normative legal documents

that are established in the organization and are periodically updated;
 Computer reference and information database of standards that are installed

in the organization and updated periodically.

Responsible for control of documented information (sec.4.5.4.3) ensures set up and

quarterly update of the Register of Rules and Regulation. Register of Rules and
Regulation is controlled in accordance with the requirements for documented
information (sec.4.5.4).
In case the legislative and other requirements are applicable to the activities of a
particular structural subdivision, the EnMS Management Representative together
with the Energy management team of the structural subdivision (sec.4.4.3)
determine:
 How the legislative and other requirements are applicable to the nature of
energy use and consumption, as well as energy conservation;
 How these requirements should be taken into account in EnMS and its
improvement (for example, by changes in regulations, additional training,
etc.);
In case the legislative and other requirements are applicable to the activities of the
entire organization and (or) their implementation involves additional resources, the
EnMS Management Representative prepares proposals for management review
(sec.4.7).
Informing external providers of processes, products, and services about the

applicable legislative and other requirements that the organization committed to
comply to is carried out:
 by including requirements in contractual obligations;
 When conducting briefings for visitors to structural subdivisions and external

providers’ employees.
Project managers who complete the contract are responsible for communication of
legislative and other requirements to the external providers of processes, products,
and services. Control over completeness of fulfillment of the requirements by
external providers is carried out at the acceptance of works under the contract.
4.4.3 Energy review aspects

The organization has developed and maintains an energy review system as per
procedure described below. The identification of significant energy use area is an
on-going process that determines the past, current and potential impacts of the

activities, products and services covering routine and non–routine activities, all
activities covering job contractor work and all facilities at work place.
The functional heads are made responsible to analyze energy use and consumption
based on measurement and other data:
 identify current energy sources;

 Evaluate past and present energy use and consumption.
The areas of significant energy use are identified based on the analysis of energy
use and consumption considering:
 identify the facilities, equipment, systems, processes and personnel working

for, or on behalf of, the organization that significantly affect energy use and
consumption;
 identify other relevant variables affecting significant energy uses;
 determine the current energy performance of facilities, equipment, systems
and processes related to identified significant energy uses;
 Estimate future energy use and consumption.
For each area, the functional heads will identify, prioritize and record opportunities
for improving energy performance and management representative is monitoring
the results as per records. The opportunities are considered to potential sources of
energy, use of renewable energy or other alternative energy sources including
waste energy.
 It is consistent with operating experience and the capabilities of risk control

measures employed. It provides us input into the determinations of facility
requirements, identification of training needs and/or development of
operational controls. It provides us monitoring of required actions to ensure
both the effectiveness and timeliness of the implementations.
 Definition of significant energy use, building energy baseline (sec. 4.4.4),
definition of energy performance indicators (sec. 4.4.5), energy objectives
and energy targets (sec. 4.4.6) is conducted by energy management team.
Energy management team of structural subdivision is created by the structural

subdivision leader and in its work it uses:
 documentation for the equipment in operation;

 instructional manuals for the equipment in operation;
 actual data on energy types consumption by the equipment units;

 energy consumption measurements results;

 technological equipment maps;
 EnMS documents.
Energy management team during the year drafts the Register of energy review and
its impact assessment for own structural subdivision (Annex А).
No later the first decade of January of the next year the Register of energy review
and its impact assessment for the previous year is transferred to Management
Representative.
Management Representative ensures verification and approves the Register of

energy review and its impact assessment within 10 days. In case an inaccuracy is
found energy management team corrects the inaccuracies that are relevant to the
structural subdivision within 5 days.
The approved Register of energy review and its impact assessment is maintained in
the structural subdivision for 5 years.
Based on the review of the approved Register of energy review and its impact
assessment energy management team of the structural subdivision develops a
Register of significant energy consumers (Annex B). Pareto diagram could be used
for that purpose. Energy consumers are listed as energy consumption decreases.
Consumers are considered significant if their consumption constitute 80% of the
total.
Note: The percentage of total energy consumption, according to which consumers

receive the status of Significant, is defined by Management Representative.
The list of significant energy consumers reflects information on personnel impacting

the consumption. Management Representative ensures conducting annual training
of personnel, who can impact energy consumption in order to initiate the
submission of proposals for improvements.
Information relevant to the Register of energy review and its impact assessment
and Register of significant consumers is updated once in year and, based on
response to major changes in facilities, equipment, system or processes and
discussed at Coordinating council meeting.

4.4.4 Energy baseline

Energy management team of the structural subdivision based on the Register of
energy review and its impact assessment, drafts energy baseline for each
equipment unit.
Energy baseline can be built in two formats:
 the quantity of products produced per equipment per day (X-axis) - the total
amount of all types of energy consumed per day (Y-axis);
 the quantity of products produced per equipment per day (X-axis) - the total
amount of all types of energy per day (Y-axis);
For convenience when building the energy baseline, energy consumption data is
collected in the form of table (Annex C).
Energy baseline example is given in the Annex D.
Changes in energy performance is measured against the energy baseline(s) and

discussed in the energy team review meeting.
An adjustment to the baseline is made in the case of one or more of the following:
 energy performance indicators no longer reflect organizational energy use

and consumption;
 there have been major changes to the process, operational patterns, or
EnMS;
 According to a predetermined method as defined in the procedure.
4.4.5 Energy performance indicators

The Management Representative with the help of energy management team has
identified Energy performance indicators (EnPI) appropriate for monitoring and
measuring its energy performance.
The methodology for EnPI measuring depends on the type of energy used.
EnPI are:
 reduction of electric and thermal energy consumption;

 Reduction of fuel consumption;
 Reduction in difference between the estimated (according to the
documentation for the equipment) and the actual energy consumption in the
identified sectors.

The Management Representative with the help of energy management team

reviews changes of EnPI relevant to the energy baseline at the monthly meeting of
the energy management team.
Energy baseline records, EnPI, and energy analysis team meeting minutes are
maintained in structural subdivisions.
4.4.6 Energy objectives, energy targets and energy management action

plans
Measurable energy objectives and energy targets are set for the year on two levels:
 [Company Name] energy objectives and energy targets;

 Energy targets of the process (or structural subdivision) that are of scope of
the EnMS.
This approach ensures integration of energy objectives into the business processes
of the organization.
a) [Company Name] energy objectives and energy targets for the following
year are adopted during management review (sec.4.7) at the end of the
current year and reflect implementation of Strategic directions of
development and [Company Name] energy policy (sec.4.3). Before adopting
energy objectives and energy targets Management Representative conducts
analysis of Register of energy review and its impact assessment, Register of
significant energy consumers, energy baseline, EnPI and provides the results
for the Management review.
Energy management action plan is a section of [Company Name]

development program for the year (Annex D) and includes:
 activities to achieve energy objectives;

 name of the process (or structural subdivision);
 responsible for the implementation;
 deadlines;
 resources (budget);
 the method by which an improvement in energy performance shall be
verified;
 The method of verifying the results.

[Company Name] development program is discussed by the leadership

(sec.4.7) and approved by the director. Program implementation is reviewed
by the management at least quarterly.
If necessary (for example, in case of a change of the context of the

Organization) leadership can update or enhance the [Company Name]
development program.
[Company Name] development program is maintained as documented

information (sec.4.5.4) and is communicated to the personnel (sec.4.5.2).
b) Energy targets of the process (or structural subdivision) are set by the
process owner (or structural subdivision manager), based on the analysis of
two components:
 Tasks resulting from [Company Name] development program for the

year;
 Tasks, that are worded by energy management team based on the

analysis of Register of energy review and its impact assessment,
Resister of significant energy consumers, energy baseline, EnPI on the
level of the process (or structural subdivision) using own resources.
Process owner (or structural subdivision manager) communicates energy

objectives and targets to the personnel during the meetings and reviews
their implementation at least quarterly.
4.5 Implementation and Operation
4.5.1 General
The organization is using the action plans and other outputs resulting from the
planning process for implementation and operation.
4.5.2 Competence, training and awareness

4.5.2.1 Competence and training
In [Company Name] control of personnel whose work may create an impact upon
the EnMS in the workplace and working in significant energy use areas is aimed at:
 Definition of required competence of the personnel involved in the activities

that impact energy performance and able to fulfill compliance obligations;

 Provision of competence when selecting, hiring and transferring the

personnel;
 Acquiring (increase) of competence from training, including EnMS awareness;
 Evaluation of effectiveness of activities to ensure competence;
 Evidence of competence preservation.
a) Definition of required competence of the personnel
[Company Name] leadership based on the organization's charter and

strategic directions of development, processes, as well as information on new
developments of the organization, requests HR manager to develop the
projects of:
 [Company Name] organizational structure;

 Staffing table;
 Provisions of subdivisions containing a section with the requirements
for the competence of the subdivision leader;
 Job descriptions containing sections with the requirements for
employees’ competence and EnMS responsibilities.
HR Manager organizes the development of drafts of these documents with

the involvement of subdivision leaders (for the development of job
descriptions of subdivision personnel and provisions of subdivision) and, if
necessary, other specialists, and ensures coordination with management.
The drafts of organizational structure, provision of subdivisions, job

descriptions, and staff table are transferred to management for review and
approval.
The HR Manager transfers provisions of subdivisions and job descriptions to

the subdivisions for updates.
b) Provision of competence when selecting, hiring and transferring the

personnel
Personnel selection is a component of competence provision and is carried

out in accordance with the approved staffing table.
HR Manager based on the job description analysis, forms the requirements

for the vacancy, including competence, initiates the search for applicants for

vacancies, collects resumes and submits them to the relevant subdivision

leader.
Subdivision leader transfers to the HR manager the results of the resume

review, interviews the applicants for the vacancy and is responsible for the
compliance of the applicant with the requirements, including competence.
The recruitment of an employee is formalized by an order of the director.
The initial training of the employee includes:
 informing about the management system in force in the organization;

 briefing on the OSH management system;
 Informing about the structure of the EnMS, place of the employee in
EnMS, energy policy and energy objectives.
The transfer of the employee within the organization takes place through
negotiations between the interested parties (the employee and the
subdivision leaders within which the transfer takes place) and is formalized
by the order of the director. A promotion to a higher position or a
recommendation of the competence adequacy evaluation qualification
commission could be a reason for the transfer.
c) Acquiring (increase) of competence from training, including EnMS

awareness
Training is a component of acquisition (increase) of competence of personnel

and is conducted in three areas:
 promising directions of business, engineering, and technology

development;
 personnel continuous education;
 EnMS training.
HR Manager creates personnel training plan draft for the following year in the
fourth quarter of the current year.
Personnel Training Plan draft sections for promising directions of business,

engineering and technology development are introduced by the HR Manager
based on the analysis of strategic goals, Organization development program
for the year and the decisions of the organization's management.

Training Plan draft sections for personnel continuous education are formed
based on the requests from the subdivisions leaders.
Plan draft sections on the EnMS training with the involvement of external
organizations are created by the Management Representative for EnMS.
HR Manager presents the draft of annual personnel training plan for

management review, approval by the director and allocation of the training
budget. HR Manager is responsible for the implementation of the annual
personnel training plan.
In addition to the EnMS training with the involvement of external

organizations, ongoing EnMS training is conducted at the expense of the
organization's resources. The ongoing EnMS training is planned and provided
by the Management Representative for EnMS.
Ongoing EnMS training includes:
 informing about the EnMS structure, employee’s place in the EnMS,

energy policy and energy objectives - at hiring;
 ISO 50001:2011 standard (sections of the standard) and control of
documented information training - when the edition of the standard
changes, EnMS changes, including changes in documented
information, and based on the audit results.
d) Evaluation of effectiveness of activities to ensure competence includes

two levels:
 training effectiveness evaluation;

 Competence sufficiency evaluation.
Training effectiveness evaluation is conducted by the decision of the

Management Representative for EnMS via training participants testing or
expert evaluation.
Based on the evaluation results, the training programs and the choice of
training services providers are adjusted. The results of evaluation are taken
into account in personnel certification.
Competence sufficiency evaluation is done via personnel certification.

Feasibility of conducting, certification type, the categories of personnel that
are subject to certification, are determined by the decision of the

organization's leadership. HR manager arranges the certification.
e) Evidence of competence preservation
The following is considered evidence of competence:
 basic education certificates;

 EnMS training certificates, continuous education certificates, EnMS
internships, etc.
Copies of competence certificates are stored in the employee's personal

folders on the organization's server. HR Manager is responsible for
posting/updating the information.
4.5.2.2 Awareness
Management Representative for EnMS ensures the personnel and the external
providers that complete work under the Organization’s control are aware of:
 The importance of conformance with energy policy and procedures and with
the requirement of Energy Management system EnMS.
 The significant energy aspects and related actual or potential impact with
their work and the energy benefits of improved energy performance.
 Their roles and responsibilities and authorities in achieving conformance with
the Energy policy, procedures and with requirements of Energy Management
System including emergency preparedness and response for achieving
conformity.
 The potential consequences of departure from specified operating
procedures. Personnel performing the tasks, which can cause significant
energy usage.
 The impact, actual or potential, with respect to energy use and consumption,
of their activities and how their activities and behavior contribute to the
achievement of energy objectives and targets, and the potential
consequences of departure from specified procedures.
The following are the awareness tools:
 Organization’s personnel training (sec.4.5.2.1);

 Orientation training for external providers, that complete work under the
Organization’s control;

4.5.3 Communication
Organization is interested in the existence of bilateral relations both internal
(between the organizational subdivisions and in the hierarchical structure - from the
worker to the leader and vice versa) and external (with all interested parties).
The organization has established the requirements for:
 internal and external relations on energy performance, EnMS operation;

 advising employees of the organization and contractors on EnMS issues;
 Ensuring the participation of any person working for, or on behalf of, the
organization in comments or suggest improvements to the EnMS.
The main means of internal communication are the organization's information

network, a system of meetings of various levels, the organization's website.
On the organization’s server there is a shared folder by which any person working
for, or on behalf of, the organization can make comments or suggest improvements
to the EnMS. The suggestion box and energy team meetings comments are input
for improvements in EnMS.
Director has decided to communicate externally for energy policy, EnMS and energy
performance, and this is documented as a part of management decision. Such
external communication is done through our web site, our industrial are common
excellence meeting with the entire companies representative and sharing their
experience of energy performance achievement etc.
External communications include receiving, documenting and responding to EnMS

system, energy performance etc. with interested parties the employee involvement
and consultation arrangement is documented and interested parties are informed.
4.5.4 Documented Information

4.5.4.1 General
[Company Name] creates, updates (sec.4.5.4.2) and controls (sec.4.5.4.3) EnMS

documented information with the following structure.
a) Documented information of [Company Name]
o EnMS documentation:

 [Company Name] strategic directions of development (sec.4.7);

energy policy (sec.4.3); [Company Name] development program
for the current year, including energy objectives (sec.4.4.6);
 Energy management system manual, including the scope of the
EnMS (sec.4.1);
 EnMS methodologies, instructions;
 Provision of subdivisions that are in scope of the EnMS;
 Job descriptions containing EnMS responsibility and authority.
o EnMS records: orders, acts, schedules, statements, journals, protocols,

tables, reports, memos, inquiries, certificates, lists.
b) Documented information of external origin:
 Laws and regulations, that are relevant to the EnMS (sec.4.4.2);
 International standards, national standards that contain EnMS

requirements;
 Databases, cases, catalogs relevant to the EnMS.
4.5.4.2 Creating and updating
Main users, usually the owners of the processes where the regulated activity takes
place develop the [Company Name] documented information.
Documented information development plans, director’s orders, process owners

memos can initiate [Company Name] documented information creation.
Creating and updating of documented information ensures:
 Identification
 Format
 Review and approval.
a) [Company Name] documented information identification is done via mandatory

indication of the name, authors, dates, and id number.
b) [Company Name] documented information format provides as follows:
 Support of one or more languages: /state languages/ (by decision of

[Company Name] leadership;
 Support of electronic (main format) and (or) paper (additional format) form –
by decision of Responsible for control of documented information;

 EnMS documentation structure that includes: title page, body, annexes;

 EnMS documentation has a footer on every page except the title page;
 Energy management system manual structure contains all EnMS elements,
necessary for [Company Name] and completely corresponds to the structure
of international standard ISO 50001:2011 (Management Representative is
responsible for creation and update of the energy management system
manual);
 EnMS records form is specified in documented procedures, which regulate
their keeping, including Energy management system manual.
 Documented information of external origin is used in original format.
c) Review and approval of EnMS documentation is carried out in the following way:
 Developer sends a draft of the EnMS document to the Responsible for control
of documented information (sec. 4.5.4.3) for verification of compliance with
statutory requirements and approval.
 Responsible for control of documented information places the EnMS
document draft on the server. Information about the placement of the
corresponding document is sent for approval to the interested subdivision
leaders. Changes can be made within three business days of receipt of the
draft.
 Responsible for control of documented information assigns the identification
number to the EnMS document.
 EnMS document is approved by the directors’ signature with the indication of
the approval date. EnMS document is deemed to have come into force on the
date of its approval. EnMS documentation is approved for an indefinite term.
Revision and updating of EnMS documentation is initiated by: process owners
- per the analysis for the continuing suitability; Management Representative
– based on the results of internal audits.
4.5.4.3 Control of Documented Information
Organization leadership appoints the Responsible for control of documented

information.
The approved EnMS document is recorded in the EnMS document registry and
placed on the server. Organization leadership sets access rights. Information about
updates, changes, and cancelled EnMS documents is communicated to the
interested employees via intranet.

Protection of [Company Name] documented information from the loss of

confidentiality is carried out in accordance with current Data protection system.
Every employee is familiarized with documented information and control procedures

when hired and in EnMS training. A list of EnMS documentation for review is
determined by the subdivisions’ leaders.
Information about the archived EnMS documents, that have lost their relevance, is
recorded in the corresponding list and communicated to the interested employees
via intranet.
The responsible holders of paper version of control copies of canceled EnMS

documentation mark them as ‘Cancelled’. Cancelled control copies are stored
separately from the operating copies. Control copies of EnMS documentation are
stored in a separate ‘Archive’ folder, cabinet or rack with the established retention
period, after which, the EnMS documents shall be destroyed.
Changes to EnMS documentation are developed, identified, documented, agreed

and approved in the same order as the original EnMS documentation. The
information about the changes is recorded in the corresponding Registry and
communicated to the interested employees via intranet.
Acquiring of documented information of external origin is done by the Responsible

for control of documented information based on the process owners’ memos.
The acquired documented information of external origin is registered in the

[Company Name] External documents registry and is provided to the applicant
upon the written acknowledgement. The documented information requestor is
responsible for its registration, storage, and use.
4.5.5 Operational control
The organization defines technological processes and equipment associated with

significant energy consumption during the formation/update of energy review
aspects (sec.4.4.2).
Organization ensures operational control of parameters of technological and energy

processes and parameters of operation of technological and energy systems,
installations and equipment, as well as operations related to the operational
accounting of energy consumption. Operational control allows to make sure that all

technological operations are carried out under the required conditions, in

accordance with technological documents.
Operational control is carried out by:
 Defining and follow–up of operational criteria in the Operational control plan

and standard operating procedures as well as implementation of preventive
maintenance check points,
 Follow–up of operational control procedure to control the situations, where

their absence could lead to deviation from the energy policy, objectives and
targets, operating and maintaining facilities, processes, systems and
equipment, in accordance with operational criteria
 Follow–up of operational control procedure for the identified significant

energy use of products and services used and communicating the
requirements of the procedure to the employees, suppliers and contractors.
Appropriate planning for operational control and maintenance activity is done in

order to ensure that operational activities are carried out under specified conditions
as per established procedure.
4.5.6 Design
The energy management team considers energy performance improvement

opportunities and operational control in the design of new, modified and renovated
facilities, equipment, systems and processes that can have a significant impact on
its energy performance.
The results of the energy performance evaluation are discussed in the energy
management team review meetings. Such criteria and details are incorporated
where appropriate into the specification, design and procurement activities of the
relevant project.
The results of the design activity and discussion of energy management team
discussions are recorded as minutes of meeting with actions emerged.
4.5.7 Procurement of energy services, products, equipment and energy
The Purchasing team is informing to vendor/subcontractor that procurement is

partly evaluated on the basis of energy performance while procuring energy
services, products and equipment that have, or can have, an impact on significant

energy use.
The organization has established and implemented the criteria for assessing energy
use, consumption and efficiency over the planned or expected operating lifetime
when procuring energy using products, equipment and services which are expected
to have a significant impact on the organization's energy performance. The
management representative is maintaining the complete records for the same and
discuss in the energy management team meetings as well as in the management
review meetings.
The energy purchasing specifications are documented, as applicable, for effective

energy use in identified facilities/equipment’s and services.
4.6 Checking
4.6.1 Monitoring, Measurement and Analysis
Management Representative for EnMS and energy management teams of structural

subdivision define methodologies for monitoring and measurement performance,
operational control points and conformity to the objectives and targets on regular
basis as per defined frequency. These provide quantitative as well as qualitative
measures to meet organization need as well as monitor the key characteristics of
operations, which have significant energy impacts, and achievements of EnMS
objectives and operational process and the activities. The key characteristics are
relevant to the following:
a) significant energy uses and other outputs of the energy review (sec. 4.4.3);
b) the relevant variables related to significant energy uses;
c) EnPIs (sec. 4.4.5);
d) the effectiveness of the action plans in achieving objectives and targets;
e) evaluation of actual versus expected energy consumption;
f) Evaluation of compliance with relevant EnMS legislation and regulations.
Management Representative for EnMS and energy management teams of structural

subdivisions develop and ensure implementation of Energy measurements plan.

The results of monitoring and measurements are documented by records; their

format is defined by the monitoring and measurement methodologies. Records are
controlled in accordance with the requirements stated in sec. 4.5.4.
Accuracy and reproducibility of the results of monitoring and measurement is

ensured by control of resources of monitoring and measuring. In [Company Name]
control of resources of monitoring and measuring comprises:
 Control of measuring equipment (ME), including ME procurement, labeling,

accounting, verification or calibration, ME status identification, actions when
a non-conforming ME is identified, ME repair, storage and discarding. In this
case, all ME in use, including built-in the technological equipment, are
calibrated and verified with respect to measuring standards that are
traceable to international or national measuring standards. Positive results of
verification/calibration are recorded in documented information - evidence of
verification/calibration), entry in the ME metrological passport and marker on
the ME (if applicable).
 Control of monitoring and measurement methodologies.
 Training of personnel conducting monitoring and measuring.
Energy management teams of structural subdivisions review the results of

monitoring and measurement to determine the areas of success and to identify
areas requiring corrective action and improvement. Exceeding the energy
consumption level for more than 5% in comparison with the planned indicator is
considered significant and is noted by the Management Representative for EnMS.
Corrective actions are carried out (sec 4.6.4) in respect of significant excess of
energy consumption.
Results of the analysis of monitoring and measurement are documented by:
 energy management action plan progress report;
 annual energy consumption report;
 Monthly energy consumption report.
Management Representative for EnMS provides information on monitoring and

measurement for management review (sec.4.7).

4.6.2 Evaluation of compliance with legal requirements and other

requirements
Evaluation of compliance with legal requirements and other requirements in the

area of energy use, consumption and conservation is carried out during annual
internal audits (sec.4.6.3) and as required.
Records that support evaluation of compliance with legal requirements and other
requirements are reports which are prepared based on the results of inspections.
The absence of information about non-compliance with any requirements in the
records is the confirmation of compliance of the audited activity at the time of
inspection to all applicable legislative requirements.
Based on the results of evaluation of compliance with legal requirements and other
requirements Management Representative for EnMS prepares a report for
management review (sec.4.7) at least annually.
4.6.3 Internal audit of the EnMS
In [Company Name] Internal EnMS audit process is carried to achieve the following
objectives:
a) Provide information on whether the EnMS conforms to:
 the planned arrangements for energy management;
 the requirements of International Standard ISO 50001:2011;
 Energy objectives and energy targets.
b) Establish that the EnMS is effectively implemented, maintained, and increases

the level of energy performance.
c) Identify and ensure prevention or reduction of undesired effects.
d) Identify and ensure enhancement of the desirable effects.
e) Provide information on the results of audits to the Top Management for

effective operation of EnMS.
Control of internal audit program includes four stages:
 Audit planning (sec.4.6.3.1);

 Audit preparation and conducting (sec. 4.6.3.2);
 Results presentation and Audit Report (sec. 4.6.3.3);

 ‘Internal Audit’ Process analysis and improvement (sec. 4.6.3.4).
Management Representative for EnMS controls internal audit program.
4.6.3.1 Internal audit planning includes:
 Drafting of Annual audit plan;

 Definition of audit criteria and the scope of each audit;
 Formation of audit team and distribution of Lead auditor’s responsibility and
authority for Annual audit plan implementation;
 Determination and provision of resources necessary to carry out Internal
audit program, including auditors training.
In the Annual audit plan and the distribution of responsibility and authority, the
following is considered:
a) Energy performance indicators,
b) Energy objectives,
c) Changes to the Organization that can affect the EnMS.
d) Previous audits results, including:
o previously identified nonconformities and the effectiveness of actions

taken,
o internal and external audits results.
Resources required to conduct internal audit program include:
 People (Leadership, Management Representative for EnMS, Lead Auditors,

auditors, technical experts),
 Time spent on audit,
 Budget,
 Procedures,
 Training programs.
Auditor training has to be verified by the internal auditor certificate or another

similar training certificate.

4.6.3.2 Preparation and Conducting of Internal Audit
Lead Auditor, based on the Annual audit plan, creates Audit conducting Plan for the
specific audit. Audit conducting Plan points out: which process (or structural
subdivision) is audited, place of audit, audit checklist in compliance with ISO
51001:2011 clauses, Lead Auditor, audit team, date and time.
If necessary, the Audit team includes Technical Expert(s), whose task is to

objectively explain questions incomprehensible for the auditor. Lead Auditor
distributes responsibility and authority among Audit team members.
Audit conducting plan is adopted by Management Representative for EnMS and

transferred to the subdivisions, included in the plan, and Audit team members no
later than 3 days before the audit start date.
One day before the audit start date, Lead Auditor requests the participating Process
Owners (or structural subdivision leaders) to confirm the date and time of the audit
(absence of obstacles). If it is impossible to conduct the audit in the planned period,
Lead Auditor makes corrections to the Audit Conducting Plan.
Lead Auditor starts the audit with an opening meeting. The audit team and the
audited subdivisions’ experts are presented at the meeting. At the opening
meeting:
 The audit team is presented,

 Audit objectives are formulated,
 The attention is drawn to the selective nature of the audit,
 Information security and compliance with confidentiality requirements issues
are specified,
 Communication during the audit is specified,
 Accompanying persons’ responsibility and authority are specified (if
necessary),
 Audited subdivisions’ expert’s questions regarding conducting the audit are
answered.
When conducting the audit, the sample data is gathered at the workplace via:
 Analysis of documented information;

 Interviewing;
 Monitoring the activities.

Verified sample data (the accuracy of which was confirmed) is the evidence of the
audit. Auditor records evidence in the audit journal and evaluates it to establish the
extent of audit criteria fulfillment. Audit journal is kept in a free form and is not
related to the EnMS controlled documented information.
The effectiveness of implementation of corrective actions for nonconformities and

recommendations for improvement identified during the previous audits are always
verified.
The auditor reconciles the nonconformities and improvement recommendations

identified during the audit with the Process Owner (or structural subdivision leader).
The audit ends with a closing meeting.
Before the closing meeting, the Lead Auditor gathers the audit team in order to:
 review the audit findings, and any other appropriate information collected
during the audit, against the audit objectives;
 agree on the audit conclusions, taking into account the uncertainty inherent
in the audit process;
 prepare recommendations.
Lead Auditor holds the closing meeting in the presence of audit team and the
experts of the audited units.
As appropriate, the following should be explained to the auditee in the closing

meeting:
 advising that the audit evidence collected was based on a sample of the
information available;
 the method of reporting;
 the process of handling of audit findings and possible consequences;
 presentation of the audit findings and conclusions in such a manner that they
are understood and acknowledged by the auditee’s;
 related post-audit activities (e.g. implementation of corrective actions).
4.6.3.3 Results presentation and Audit report
Based on the nonconformities and improvement recommendations reconciled with

the Process owners (or structural subdivision leaders) the Auditor drafts Audit
Minutes. Minutes are endorsing by the Process owner (or structural subdivision

leader) as a confirmation of the discrepancies wording agreement and signed by the

Lead auditor.
Process owner (or structural subdivision leader) determines causes of

nonconformities, develops corrective actions (or actions to implement improvement
recommendations), sets the deadline for their implementation, and agrees them
with the Lead Auditor.
Corrective actions development period shall not exceed 3 business days. The
original Audit Minutes are transferred to Lead Auditor to create the Audit Report, a
copy of the Minutes is transferred to the Process owner (or structural subdivision
leader).
Lead Auditor or an Auditor, who identified the nonconformity, checks the corrective
actions implementation (or actions to implement improvement recommendations)
within 7 business days since completion and adds a verification results record to the
original and copy of the protocol.
Within 10 business days, based on the audit, Lead auditor creates Audit report,
which includes conclusions on the audit objectives and the original of Audit minutes.
Audit Report is approved by Environmental management department head.
4.6.3.4 Internal Audit Program Analysis and Improvement
Management Representative for EnMS conducts Internal Audit program analysis,

which among all includes:
 Analysis and summary of the audit reports;

 Audit criteria definition and analysis;
 Establishing trends for both undesired effects and desirable effects of the
EnMS and their causes.
Management Representative for EnMS prepares information for the Management

review that includes:
a) Information on EnMS compliance to:
 the planned arrangements for energy management;

 the requirements of International Standard ISO 50001:2011;
 energy objectives and energy targets.
b) Suggestions to prevent, or reduce, undesired effects;

c) Suggestions to enhance desirable effects;
d) Information on whether the EnMS is effectively implemented, maintained,

and increases the level of energy performance;
e) Information on the Internal Audit program resources adequacy.
4.6.4 Non–conformity, corrective action and preventive action
[Company Name] established a procedure to respond, analyze, implement, and

document corrective and preventive actions, which comprise the following:
 Responding to the nonconformity or potential nonconformity, including

correction of the nonconformity and taking measures to minimize the
consequences;
 Analysis of the nonconformity or potential nonconformity;
 Determination of causes of the nonconformity or potential nonconformity;
 Determination of existence of similar nonconformities or potential
nonconformity or the possibility of their occurrence;
 Implementation of actions to eliminate the causes of nonconformity or
potential nonconformity and to prevent the emergence of similar
nonconformities or potential nonconformities in the future;
 Analysis of the effectiveness of actions taken;
 EnMS update (if necessary).
Management Representative for EnMS is responsible for the effectiveness of

corrective and preventive actions in the EnMS.
Corrective or preventive actions are initiated by drafting a protocol. Protocol form

(Annex F) is uniform for both corrective and preventive actions. Protocol form is
placed on the organization’s server (free access) and contains the following fields:
 Nonconformity or potential nonconformity identification date;

 Nature of the nonconformity or potential nonconformity;
 Name, position and (or) contact information of the person, who identified the
nonconformity or potential nonconformity;
 Process relevant to the nonconformity or potential nonconformity;
 Process owner first and last name;
 Wording of the nonconformity or potential nonconformity;
 The results of corrective or preventive actions implementation.

Corrective or preventive actions can be initiated by:
 Auditors, when conducting internal audits (sec. 4.6.3);

 Every employee of the organization;
 Other interested parties, including supervisory bodies.
A person who identified the nonconformity or potential nonconformity fills in the

Protocol fields: nonconformity or potential nonconformity identification date; nature
of the nonconformity or potential nonconformity; name, position and (or) contact
information of the person, who identified the nonconformity or potential
nonconformity.
After that, the Protocol is transferred to Management Representative for EnMS.

Management Representative for EnMS decides regarding the necessity of corrective
or preventive actions, registers the nonconformity or potential nonconformity in the
CAR list (Annex G) and transfers the Protocol to the owner of the process relevant
to the nonconformity or potential nonconformity.
Note: For Internal audit program (sec.4.6.3), Corrective actions protocol is a part
of the Audit report. When a nonconformity is identified, auditor agrees the
nonconformity wording with the relevant process owner, and transfers it to the
process owner for analysis and corrective actions. Summary and registration of
corrective actions are conducted in the internal audit report. In this case, nothing is
recorded in the corrective actions registry.
Owner of the process, relevant to the nonconformity or potential nonconformity:
 Takes actions to correct the nonconformity or potential nonconformity and

minimize the consequences;
 Ensures analysis and determination of nonconformity or potential
nonconformity causes, including the use of quality management
methodologies;
 Ensures determination of existence of similar nonconformities or potential
nonconformity and the possibility of their occurrence;
 Ensures implementation of corrective or preventive actions to eliminate the
causes of nonconformity or potential nonconformity and provides
development of corrective or preventive actions to eliminate the causes of
nonconformity or potential nonconformity and the possibility of reoccurrence
of similar nonconformities or potential nonconformity in the future;

 Agrees corrective or preventive actions wording with Management

Representative for EnMS and records corrective or preventive actions in the
Protocol;
 Ensures implementation of the necessary corrective or preventive actions;
 Ensures analysis, informs Management Representative for EnMS, makes a
record in the Protocol regarding the effectiveness of the actions or preventive
taken.
Management Representative for EnMS makes a record in the CAR list and prepares
information for management review based on the nonconformity or potential
nonconformity analysis and corrective or preventive actions implementation in the
EnMS. If necessary, leadership decides to make EnMS changes.
4.6.5 Control of records
Records are part of the EnMS documented information and controlled in accordance
with the requirements given in sec. 4.5.4. The organization maintains records of the
EnMS to demonstrate conformity to the requirements along with the results
achieved against each performance indicator and records are traceable to relevant
activities.
EnMS records are stored in such a manner as to ensure safe preservation and easy
retrieval and protected against damage, deterioration or loss. Also ensure that
records are remains legible, identifiable and traceable to the activity, facility,
equipment, product of service involved.
4.7 Management Review
[Company Name] management demonstrates their leadership (sec.4.2) and

conducts management review which includes two types of activity:
 strategic planning;
 ongoing management review.
During Strategic Planning, based on interested parties needs and expectations

understanding and internal and external context of organization analysis, senior
management:
 Creates strategic directions of [Company Name] development and reviews

the implementation at least once a year;

 Develops energy policy (sec.4.3) and reviews it for continuous suitability at

least once a year;
 Based on the Strategic directions of development and taking into account
energy policy, creates [Company Name] Annual development program that
includes energy objectives (sec.4.4.6). Review of the program
implementation is conducted at least quarterly.
Ongoing Management Review includes:
a) Analysis of status of the actions on the decisions from previous management

reviews (control of previous decisions implementation);
b) Review of the energy policy (sec.4.3)
c) Review of energy performance and related EnPIs (sec.4.4.5)
d) Evaluation of compliance with legal requirements and other requirements

(sec.4.6.2)
e) Review of the extent to which energy objectives and target are achieved
(sec.4.4.6);
f) Analysis of information on the energy performance of the organization,

including trends in the domain of:
 monitoring and measuring results (sec.4.6.1);
 audit results (sec.4.6.3);
 nonconformities, corrective and preventive actions (sec.4.6.4);
g) Analysis of changes:
• external and internal factors that are relevant to EnMS;
• EnMS structure;
d) Analysis of adequacy of resources;
e) Review of relevant communications from external interested parties;
f) Analysis of opportunities for improvement (sec.4.8).
Decisions on the results of ongoing management review are focused on:
 Changes in the energy performance of the organization;
 Actions related to possible changes to energy policy;

 Changes to the EnPIs;
 Changes to objectives, targets or other elements of the EnMS, consistent

with the organization's;
 Ensuring requirements for EnMS changes, including resources;
 Maintaining the EnMS continuing suitability, adequacy and effectiveness;
 Implementation of opportunities for continual improvement;
 Overcoming any obstacles in the strategic directions of the organization's

development.
4.8 Actions to improve Energy Management System
Continual improvement of EnMS suitability, adequacy, and effectiveness is a part of

[Company Name] energy policy.
Continual improvement is implemented in two ways:
 Breakthrough projects, that require substantial resources on the

organization’s level;
 Small steps improvements, that are implemented on the process (or

structural subdivision) level.
Breakthrough projects are implemented based on the [Company Name] Annual

development program, including energy objectives, and could be initiated in one of
three directions:
a) proceeding from the strategic directions of the organization’s development;

b) by the decisions arising from monitoring, measuring and analysis (sec.4.6.1),
internal audits (sec.4.6.3) and management review (sec. 4.7),
implementation of which require considerable investment of time (long-term
decisions) or additional resources (resource-intensive solutions);
c) based on the process owners (structural subdivision leaders) requests for
management review (if additional resources or authority are required).
Small steps improvements are implemented based on:
a) energy objectives (sec.4.4.6);

b) operating decisions, arising from monitoring, measuring and analysis

(sec.4.6.1), internal audits (sec.4.6.3) and management review (sec. 4.7);
c) operating decisions of process owners (structural subdivision leaders) within
their authority and process resources.
The results of the improvements are reviewed:
 By Leadership in the Management review;

 When conducting internal EnMS audits;
 By process owners (structural subdivision leaders) during the operating
management.
Continual improvement is the foundation of [Company Name] sustainable

development.

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ISO 50001:2011

Energy Management Systems

Revision Issue Date Revision Description

Energy Management Systems Manual Revision

Revision A This document is UNCONTROLLED if printed Page 2 of 48

Date Check master computer files for latest revision

Energy Management Systems Manual Distribution Index

Revision A This document is UNCONTROLLED if printed Page 3 of 48

Date Check master computer files for latest revision

Section 2: Reference Documents.....................................................................7

Section 3: Terms and Definitions.....................................................................8

Section 4: Context of the Organization...........................................................10

4.1 General Requirements..........................................................................10

4.2 Management Responsibility...................................................................14

4.2.1 Top Management...........................................................................14

4.3 Energy Policy......................................................................................17

4.4 Energy Planning..................................................................................20

4.4.2 Legal and other requirements..........................................................20

4.4.3 Energy review aspects....................................................................22

4.4.4 Energy baseline............................................................................24

4.4.5 Energy performance indicators.........................................................24

4.5 Implementation and Operation...........................................................26

4.5.2 Competence, training and awareness................................................26

4.5.4 Documented Information................................................................31

4.5.5 Operational control.........................................................................34

Revision A This document is UNCONTROLLED if printed Page 4 of 48

Date Check master computer files for latest revision

4.5.7 Procurement of energy services, products, equipment and energy........36

4.6.1 Monitoring, Measurement and Analysis..............................................36

4.6.2 Evaluation of compliance with legal requirements and other requirements

4.6.3 Internal audit of the EnMS...............................................................38

4.6.4 Non–conformity, corrective action and preventive action.....................43

4.6.5 Control of records..........................................................................45

4.7 Management Review.........................................................................45

4.8 Actions to improve Energy Management System...................................47

Small steps improvements.......................................................................47

Revision A This document is UNCONTROLLED if printed Page 5 of 48

Date Check master computer files for latest revision

 Implementation of energy policy and achievement of energy objectives;

 Reduction of energy resources purchase costs through energy

 Reduction of negative impact on the environment as a result of reduced

 Fulfillment of compliance obligations;

 Enhancement of energy performance;

 Controlling or influencing the way the organization’s products and services

This EnMS complies with the requirements of ISO 50001:2011 standard.

Revision A This document is UNCONTROLLED if printed Page 6 of 48

Date Check master computer files for latest revision

maintained in order to ensure interested parties’ satisfaction, continuous

[Company Name] shall be referred to in this document as either [Company Name]

It is emphasized that the EnMS requirements specified in this manual are

Section 2: Reference Documents

 International Standard ISO 50001:2011 Energy management system –

 International Standard ISO 9000:2015 Quality management systems-

 American National Standard ANSI/ISO/ ASQ 9004-2009: A quality

Revision A This document is UNCONTROLLED if printed Page 7 of 48

Date Check master computer files for latest revision

Section 3: Terms and Definitions

Continual improvement - recurring process which results in enhancement of

Context of the organization - business environment combination of internal and

Conformity - fulfilment of a requirement.

Correction - action to eliminate a detected nonconformity.

Corrective action - action to eliminate the cause of a detected nonconformity.

Energy baseline - quantitative reference(s) providing a basis for comparison of