Assignment

Title: Elaborate The Impact of Emotions on Employee’s Job

Performance in the Workplace

Course Title: organizational Behavior

Course Code: BBAA-406 3(3-0)

Submitted by: Rana Dilawar

Reg: No. 2016-uam-432
8th Semester
BBA Agri-Business

Submitted to: Mudassar Yasin

MNS
University Of Agriculture Multan
Summer 2020
 Elaborate The Impact of Emotions on Employee’s Job
Performance in the Workplace.
What is emotions?
An emotion is a feeling such as happiness, love, fear, anger, or hatred, which can be caused by
the situation that you are in or the people you are with. Emotion is the part of a person's char-
acter that consists of their feelings, as opposed to their thoughts.

Different Types of Emotions

1. Happiness
Happiness is one of the basic emotions, but things that create happiness are majorly influ-
enced by culture. For example, the hip-hop culture emphasizes that buying things such as
flashy cars makes one happy. According to research, happiness plays a major role in mental
and physical health.

2. Sadness
Sadness is an emotion that all people experience. In some cases, people experience severe
and prolonged periods of sadness that can become depression. There are several ways we
can express sadness such as quietness, dampened mood, withdrawal from others, lethargy
and crying. Sadness can make people avoid other people or even have negative thoughts
about life.

3. Fear
This is a very powerful emotion, and it can play an important role in survival. People go
through flight or fight response when they face some sort of fear. Your heart rate increases,
your muscles become tense, and your mind becomes more alert. This primes your body
either to stand and fight or to run from danger. Expressions of fear include attempts to flee
or hide from threats, facial expressions such as pulling back the chin or widening the eyes
and physiological reactions such as increased heart rate.

4. Disgust
This is a basic emotion that can be displayed in numerous ways such as turning away from
things of disgust, facial expressions such as curling the upper lip and wrinkling the nose
and physical reactions such as retching or vomiting.

5. Anger
This is a very powerful emotion, and it is characterized by feelings of agitation, hostility,
antagonism, and frustration towards others. Anger is similar to fear in that it can trigger a
flight or fight response in the body. A threat can generate a feeling of anger and make you
fend off the danger or fight to protect yourself.
6. Surprise
This is another one of the basic types of human emotions. It is typically brief, and we can
characterize surprise by a physiological startle response due to unexpected things. Surprise
can be negative, positive or neutral. An example of a pleasant surprise is when you arrive
home and find your friends gathered to celebrate your birthday. We can characterize sur-
prise by facial expressions such as widening the eyes raising the brows and opening the
mouth.

Why are emotions important in the workplace?

An employee needs to feel satisfaction from his job as well as the environment between co-
workers has to be characterized by team spirit. The result of these positive emotions is creativ-
ity, productivity, effectiveness and willingness to work. ... Through all these can be illustrated
the role of emotions on the workplace.

What is the role of emotions in the workplace?

Emotions in the workplace play a large role in how an entire organization communicates within
itself and to the outside world. “Negative emotions, such as fear, anger, stress, hostility, sad-
ness, and guilt, however increase the predictability of workplace deviance,”, and how the out-
side world views the organization.
IMPACT OF EMOTIONS ON EMPLOYEE’S JOB PERFORMANCE:

Emotions are pure human psychological phenomena. An employee is critically affected by

their behaviors in the workplace. An employee’s emotions and overall temperament have a
significant impact on his job performance, decision making skills, team spirit, and leadership
and turnover. What employees feel and how they express their emotions affects their perfor-
mance.

Emotions directly influence decision making, creativity and interpersonal relations. Employ-
ees’ job performance is effected in numerous ways, for instance earnings, turnover, perfor-
mance awards, job attendance, and subjective performance. Impact of workplace education
programs can also effect employees’ job performance. On the job place, some sort of technical
education is always required for employees, it support them to enhance their performance. In
the manufacturing business, workplace education has great impact on earning and insignificant
impact on Service Company. Insufficient workplace education will lead to increased turnover.
More turnover causes declining in the performance of the firm.

Another variable which affects job performance is wage growth. If wage growth is sustained
over the period, this will affect employees potentially. Their motivation level decreases which
ultimately affected work performance. Job matching is a potentially major cause of wage
growth. Social networks are also effecting job performance. Some organizations prefer indi-
vidual work and some provide opportunity to work in groups. Employees who love to work as
individuals do not fit to work in groups. Individual positions in social networks and individual
and group performance has been examined.

Employee’s job performance depends on the emotions of employees in the workplace.

Emotions Employee’s Job

Performance