Professional Documents
Culture Documents
“Taxation in India”
For
Kotak Life Insurance
By
Sukalp Parihar
A-31
1
WINTER TRAINING REPORT ON
“Taxation in India”
For
Kotak Life Insurance
2
ACKNOWLEDGEMENT
I would like to gratefully acknowledge my thanks to all the people who took
Mr. subodh sharma for his guidance, support, and valuable suggestions through the
course of my internship at Kotak Life Insurance.
project.
3
DECLARATION
I was in regular contact with my faculty guide and contacted few times for
discussing the project.
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
<<Sayanti Bannerjee>>
4
Table of Contents
EXECUTIVE SUMMARY.................................................................................................................................6
INTRODUCTION.......................................................................................................................................7
INCOME TAX..........................................................................................................................12
RECOMMENDATIONS.........................................................................................40
BIBLIOGRAPHY...........................................................................................................41
5
EXECUTIVE SUMMARY
The objective of the project was to do Market Research and customer satisfaction
for Kotak Life Insurance for that we have to understand the customer needs,
Income, response and emotions so that they can contribute their time for becoming
life advisors for the company.The objective of this study was to analyze consumer
satisfaction in gurugram(Gurgaon) with respect to the performance, sales efforts
and sales service.
It was essential to know the feedback of customer in order to observe that how a
person wants to invest his money for tax saving purpose and insurance purpose so
that the company could come up with a plan to fully satisfy the customer.
The site visits and comparing made possible to measure the satisfaction of
consumer by identifying the attributes which gave consumer varying degrees of
satisfaction. Questionnaire based on company format some attributes like
requirement of customer and sales services offered by company were identified as
critical factors for providing satisfaction to consumers.
6
INTRODUCTION
Kotak Life Insurance (Kotak Mahindra Old Mutual Life Insurance Ltd.) is one of
the leading life insurance companies in India. It is a joint venture between Kotak
Mahindra Bank Ltd. and Old Mutual plc, South Africa, one of the biggest life
insurance companies in the world. We are committed to using our expertise in
securing your future and ensuring that your investments keep giving you lucrative
returns
Kotak Mahindra Old Mutual Life Insurance Ltd is a 74:26 joint venture between
Kotak Mahindra Bank Ltd., its affiliates, and Old Mutual.
Old Mutual
7
VISION AND MISSION
8
WHY KOTAK LIFE INSURANCE
Kotak Mahindra Old Mutual Life Insurance is one of the fastest growing
insurance companies in India, trusted by over 4 million policyholders nationwide.
The company is differentiated because of its proven ability to deliver outstanding
value to its customers through high customer empathy and understanding, lifetime
of exceptional service and suite of products that best leverage the combined
prowess of Protection and Long term Savings - the two key elements that
determine any winning life insurance product. The company also has among the
best claim ratios in the industry, a solemn testimony to its business practices.
Our Strengths
9
Kotak Mahindra Product Portfolio
Kotak Life insurance Term Plans:
These Life Insurance Plans provide a purest cover plan that helps you with a
high level of protection at nominal cost.
Kotak Platinum
10
Kotak Life Insurance Child Plans:
Child Plans help you accumulate good amount of money and provide
defined benefits, at specific milestones in your child’s life to support his/her
education.
11
INCOME
TAX
“Tax levied directly on
personal income”
12
What is Tax?
Tax is a charge or burden which is laid upon persons or property for support to the
Government .It can be located in two heads as shown in chart below:
TAX
Direct Tax-
13
Income Tax Calculator for FY 2016-17 (AY 2017-18)
Income Tax Slab Tax Income Tax Slab Tax Income Tax Slab Tax
Up to Rs. 2.5 Lakhs Nil Up to Rs. 3 Lakhs Nil Up to Rs. 5 Lakhs Nil
Rs. 5 – 10 Lakhs
Rs. 2.5 – 5 Lakhs Rs. 3 – 5 Lakhs Rs.
10% 10% Above Rs. 10 20%
Rs. 5 – 10 Lakhs 5 – 10 Lakhs
Lakhs
Above Rs. 10 Lakhs 20% Above Rs. 10 20% 30%
Lakhs
Education cess of 3%
Salaries
Income from house property
Capital gains
Profits and gains of business or profession
Income from other sources
14
Concepts used in Tax Planning
Tax Evasion
Tax Evasion means not paying taxes as per the provisions of the law or minimizing
tax by illegitimate and hence illegal means. Tax Evasion can be achieved by
concealment of income or inflation of expenses or falsification of accounts or by
conscious deliberate violation of law.
Heads of Income
The total income of a person is divided into five heads, viz.,
15
1. Actual HRA received
3. Rent paid minus 10% of 'salary'. Basic Salary for this purpose is
basic+DA forming part+commission on sale on fixed rate.
Rent received
Municipal Valuation
If a house is not let out and not self-occupied, annual value is assumed to have
accrued to the owner. Annual value in case of a self occupied house is to be taken
as NIL. (However if there is more than one self occupied house then the annual
value of the other house/s is taxable.) From this, deduct Municipal Tax paid and
you get the Net Annual Value. From this Net Annual Value, deduct:
An example... An architect works out of home and co-ordinates work for his
clients. All the following expenses would be deductible from his professional fees.
he uses a computer,
he travels to sites in his car,
The computation of income under the head "Profits and Gains of Business or
Profession" depends on the particulars and information available.
If regular books of accounts are not maintained, then the computation would be as
under: -
Income (including Deemed Incomes) chargeable as income under this head xxx
Less: Expenses deductible (net of disallowances) under this head xxx Profits and
Gains of Business or Profession
Depreciation is provided for whole year except when, Asset is Acquired and put to
use during the year for less than 180 days during the year in this case the
depreciation is limited to 50% of total depreciation, but if same asset acquired
during earlier years but put to use this year and usage period less than 180 days
during current year then depreciation for whole year. When all the assets of block
are sold, in such a case no depreciation is allowed and short term capital/gain or
loss would be attracted as per provisions of section 50 discussed in capital gains.
17
PART OF BLOCK SOLD BUT MONEY PAYABLE EXCEEDS WDV:- In such
a case no depreciation is allowed and also short term capital gain provision as per
section 50 is attracted.
ADDITIONAL DEPRECIATION : –
Additional depreciation is only to manufacturing concerns. Additional depreciation
on certain assets: 20% or 10% (for <180days). Only factory machinery and
equipments .
1. As per Section 10(38) of Income Tax Act, 1961 long term capital gains on
shares or securities or mutual funds on which Securities Transaction Tax
18
(STT) has been deducted and paid, no tax is payable. STT has been applied
on all stock market transactions since October 2004 but does not apply to
off-market transactions and company buybacks; therefore, the higher capital
gains taxes will apply to such transactions where STT is not paid.
2. In case of other shares and securities, person has an option to either index
costs to inflation and pay 20% of indexed gains, or pay 10% of non indexed
gains. The indexation rates are released by the I-T department each year.
3. In case of all other long term capital gains, indexation benefit is available
and tax rate is 20%.
All capital gains that are not long term are short term capital gains, which are taxed
as such:
Under section 111A, for shares or mutual funds where STT is paid, tax
rate is 10% From Asst Yr 2005-06 as per Finance Act 2004. For Asst Yr
2009-10 the tax rate is 15%.
In all other cases, it is part of gross total income and normal tax rate is
applicable.
For companies abroad, the tax liability is 20% of such gains suitably indexed
(since STT is not paid).
19
DEDUCTION UNDER CHAPTER VI-A
23
No deduction under this section shall be available to
an enterprise which starts the development or
operation and maintenance of the infrastructure
facility on or after the 1st day of April, 2017.
80-IAB Profits and gains derived by undertaking/enterprise Assessee being
from business of developing a Special Economic Zone Developer of
notified on or after 1-4-2005 (subject to certain SEZ
conditions and limits)
24
thing specified in the Thirteenth Schedule, or which
manufactures or produces any article or thing, not
being any article or thing specified in the Thirteenth
Schedule and undertakes substantial expansion
during the specified period.
(b) which has begun or begins to manufacture or
produce any article or thing specified in the
Fourteenth Schedule or commences any operation
specified in that Schedule, or which manufactures or
produces any article or thing, specified in the
Fourteenth Schedule or commences any operation
specified in that Schedule and undertakes substantial
expansion during the specified period
80-ID Profits and gains from business of hotels and All assessees
convention centres in specified areas (subject to
certain conditions).
80-IE Deduction in respect of certain undertakings in North All assessees
Eastern States.
80JJA Entire income from business of collecting and All assessees
processing or treating of bio-degradable waste for
generating power, or producing bio-fertilizers, bio-
pesticides or other biological agents or for producing
bio-gas, making pellets or briquettes for fuel or
organic manure (for 5 consecutive assessment years)
80JJAA Deduction of 30% of additional employee cost in Assessee to
respect of employment of new employees. whom section
Additional employee cost means total emoluments 44AB applies
paid or payable to additional employees employed
during the previous year.
Deduction shall be allowed for first three Assessment
Years including the Assessment Year relevant to
previous year in which such employment is provided.
80LA Certain incomes of Scheduled banks/banks Scheduled
incorporated outside Banks/banks
25
India having Offshore Banking Units in a Special incorporated
Economic Zone/Units of International Financial outside
Services Centre (subject to certain conditions and India/Units of
International
limits)
Financial
Services
Centre
80P Specified incomes [subject to varying limits specified Co-operative
in subsection (2)] societies
80QQB Royalty income of author of certain specified Resident
category of books (up to Rs. 3,00,000) (subject to Individual -
certain conditions) Author
80RRB Royalty on patents up to Rs. 3,00,000 in the case of a Resident
resident individual who is a patentee and is in receipt individuals
of income by way of royalty in respect of a patent
registered on or after 1-4-2003 (subject to certain
conditions).
80TTA Interest on deposits in savings bank accounts (up to Individuals/HU
Rs. 10,000 per year) Fs
80U Deduction of Rs. 75,000 to a resident individual who, Resident
at any time during the previous year, is certified by individuals
the medical authority to be a person with disability
[as defined under Persons with
Disabilities (Equal Opportunities, Protection of
Rights and Full Participation) Act, 1995] [w.e.f.
assessment year 2005-06 including autism, cerebral
palsy, and multiple disabilities as defined under
National Trust for Welfare of Persons with Autism,
Cerebral Palsy, Mental Retardation & Multiple
Disabilities Act, 1999] [in the case of a person with
severe disability, allowable deduction is Rs. 1,25,000]
(subject to certain conditions).
26
27
Due Dates under IT Act
28
January
Quarter ended Mar - 15th
May
Returns of
6. Incomes
29
- Non Corporate ITR 1 or 2 31st July
Assessee having
no
Business
Income
-Charitable ITR7 30th September.
trusts of section
25 companies
claiming
exemption U/s
11
On or before
15th
March
Due Dates
31
LEARNING FROM WINTER
INTERNSHIP
My Internship at Kotak Life was a great learning experience. Being the first time
having worked with an Organization as big as Kotak life, my experience has been
enriching. I have learnt a lot during my internship and I am sure that this
experience will benefit me in my career.
32
I got to know the procedure for verification of proof of investments
submitted for claiming deductions under Income Tax. I also understood the
procedure for approving tax deductions on the Company’s portal.
For instance, there was an employee who had invested around Rs. 1,70,000
in investments in Kotak Assured Saving Plan which falls under 80C of
Income Tax Act. According to the law at the relevant time, maximum
deduction of Rs. 1,50,000 was permissible. In such a case, I had approved
only Rs. 1,50,000. The employee visited us and questioned on rejection of
deduction of Rs. 20,000/- . We made him understand that the maximum
permissible deduction under Section 80C is Rs. 1,50,000 only. The
employee was satisfied.
Follow up Calls
I also called the customers to ask for feedback on how their banking
experience was going on with the bank and if they were facing any problems
related to their investments with kotak life insurance.
33
40
35 Kotak Assured
Saving Plan
30
Kotak Ace
25 Investment
20 Term Plan
15
10 ULIP
5
others
0
Market Share(%) in Kotak
34
SWOT Analysis of Kotak Life Insurance
Category NBFC
STP
SWOT Analysis
35
LIC 70.4%
SBI 5.1%
ICICI 4.88%
HDFC 4.08%
Bajaj Allianz 2.08%
Max Life 2.08%
Birla Sun Life 1.60%
Reliance Life 1.12%
Others 8.06%
36
LIC SBI
ICICI HDFC
Others
37
RESEARCH METHODOLOGY
RESEARCH OBJECTIVE:
38
Age Wise Analysis
30-40 20 25 25 20 10
40and 20 10 10 3 2
above
25
20
15
20-30
10 30-40
40and above
5
0
Highly no highly not
preferred difference preferred
39
Income Wise Analysis
income
Income 37 22 15 7 9
<50000per
month
Income 13 18 52 30 17
>50000 per
month
40
60
50
40
30 income <50000
per month
20 income
>50000per month
10
0
highly no highly not
preferred difference preferred
41
CONCLUSION
AND
RECOMMENDATION
42
CONCLUSION
After conducting market research for Kotak Life Insurance we
came to know different needs of consumers, their valuable
suggestions, responses to the different questions. With this
information we can conclude that there is good market
awareness about Kotak Life Insurance Company in the market.
Customer satisfaction level of most respondents is higher for
Kotak Life Insurance, which is provided by survey. Higher
satisfaction level of Kotak Life Insurance was monthly because
Kotak provides good tax benefit for the consumers.
Despite people preferring government secutities ,Kotak Assured
saving plan is the best-sold plan in market by Kotak Mahindra
Life Insurance.
This conveys that the customers are switching to private
investment over government.
RECOMMENDATIONS
Kotak life must provide detailed catalogue for easy understanding of the
product.
The company must try to sell the product which is best suited to the
customer rather than what they want to sell.
43
Kotak life should introduce more assured saving plans as they attract
the customers the most.
44
BIBLIOGRAPHY
The information has been sourced from different books, journals,
management websites
www.kotaklifeinsurance.com
www.wikipedia.org
45