XYZ CONSULTING LIMITED

QUESTIONAIRE FOR PAINTING SERVICE PROVIDERS

Kindly spare a few minutes of your valuable time to answer this questionnaire.

Name…………………………….. Type of Business……………………………………………

Position……………………………. Business Location ……………………………….

How long have you being providing painting services? ……………………………….

1. What type of customers do you service? (please select all that apply)
a. Individual house owners

b. Estate developers

c. Commercial property

d. New property/new painting

e. Old property/repainting

f. Other (please specify) ....................................................................

2. What type of paints brands do you buy? (please select all that apply)

a. Berger

b. Dulux

c. President

d. Fine Coat

e. Sandtex

f. Perfect

g. Voda

h. Empire

i. Chemstar

j. Eagle

k. DN Meyer

l. Apex
XYZ CONSULTING LIMITED

Other (please specify) ....................................................................

3. From your choices for question 1 above which type of customers buys more of your services? (
Please give average annual sales for each) Top 5 in order of highest to lowest

a. ……………………………………………………………Average Annual…….....................................

b. …………………………………………………………… Average Annual …….....................................

c. …………………………………………………………… Average Annual …….....................................

d. ……………………………………………………………Average Annual …….....................................

e. …………………………………………………………… Average Annual …….....................................

4. What drives the decision to buy the brand of paint you buy?
a. Quality

b. Decided by customer

c. Price

d. Brand loyalty

e. Readily available / supplied

f. Others (Please specify) ………………………………………………………………………..

5. From your choices for question 2 above what brand of paints do you buy more and why? (top 5 in
order of highest to lowest)

a. ………………………………………………………………….Why…………………………………………………………….

b. …………………………………………………………………. Why…………………………………………………………….

c. …………………………………………………………………. Why…………………………………………………………….

d. …………………………………………………………………. Why…………………………………………………………….

e. …………………………………………………………………. Why…………………………………………………………….

6. What time of the year do you usually provide painting services more? (please select all that apply)
a. Beginning of the year (first quarter)

b. Middle of the year( second quarter to third quarter)

c. End of the year (fourth quarter)

XYZ CONSULTING LIMITED

d. Dry Season

e. Rainy Season

f. Other (please specify)………………………………………………………………………………………..

7. What is your main consideration for charging your service fee? (indicate numbers in order of
priority with 1 as top priority)

a. Manpower requirement

b. Work volume / total surface area

c. Level of preparation required

d. Location

e. Other. (please specify) …………………………………………………

8. What is the main challenge with buying paints?

a. Quality

b. Availability

c. Price

d. Others (please specify) ....................................................................

9. Where/how do you prefer to buy your paints and why?

a. Open Market Why…………………………………………………………….

b. Distributors/dealers Why…………………………………………………………….

c. Manufacturers Why…………………………………………………………….

d. Supplied to site Why…………………………………………………………….

e. Others (Please specify) Why……………………………………………………........

10. Please provide any suggestion for the paint manufacturers?

…………………………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………………………

Thank you for your time