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TERMS AND CONDITIONS

WHER EBY IT I S AGR EED B ETWEEN THE PAR TI ES AS FOLLOWS:

T HI S CONTR AC T is made BETWEEN SI NGAPOR E AI R LI NES

LI MI T ED (SI A), hav ing its o ff ice at Millennium City , I.T . PARK,
T ower- II, 9th F lo o r, Unit N o 9A, D N -62, Secto r V , Salt Lak e, Ko lk ata-
700 091 hereinafte r refe rr ed to as the “F irs t Party ” in this Co ntract.
AND
M / s . O R I EN T S E C U R I T Y S E R V I C E ( O S S ) a p a r t n e r s h i p e s t a b l i s h me n t
having its Registered Office at Nilganj, Barrackpore ( Ne a r Primary
S c h o o l ) , K o l k a t a – 7 0 0 1 2 1 h e r e i n a f t e r r e f e r r e d t o as t h e “ S e c o n d P a r t y ” i n
this Contract.

W H E R E A S : I n r e s p o ns e t o S I N G A P O R E A I R L I N E S L I M I T E D ’ s q u o t a t i o n
l e t te r r e f e r e n c e n o. S A O / 2 0 - 2 1 / 4 0 0 d a t e d 1 6 A p r i l 2 0 2 0 ( a c o p y o f w h i c h
i s a n n e x e d h e r e t o ) . M/ s . O R I E N T S E C U R I T Y S E R V I C E h a s o f f e r e d v i d e i t s
o f f e r l e t te r d a t e d 1 7 A p r i l 2 0 2 0 ( a c o p y o f w h i c h is a n ne x e d h e r e t o )
( H e r e i n a f te r r e f e r r e d t o a s “t h e S a i d O f f e r L e t t e r ” ) t o p r o v i d e t h e
following manpower as detailed below:
Now parties hereto have now agreed to execute this agreement.
1) Scope of Work:
.1 T h r e e O f f ic e H e l p e r s : T w o i n t he T o w n O f f i c e a n d o n e i n
t h e A i r p o r t T r a f f i c O f f i c e , a t S I A of f i c e p r e m i s e s i n K o l k a t a t o
a s s i s t w i t h w o r k r e l a te d t o o f f i c e d u t i e s a s s e t o u t i n t h e s a i d
o f f e r l e t te r .
.2 O n e O f f i c e C le a n e r t o t h e T o w n O f f i c e o n a d a i l y b a s is f o r
two hours for cleaning the office.

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2) S e c o n d P a r t y t o r e p l ac e O f f i c e H e l p e r s a n d t h e O f f i c e C l e a n e r
in the event of any absence:
The Second Party will provide the Office Helpers and Office
C le a n e r t o th e F i r s t P a r t y w i t h o u t a n y d i s t u r b a n c e . If a n y
O f f ic e H e l p e r / C le a n e r d o n o t r e m a i n p r e s e n t a t t h e F i r s t P a r t y ’ s
o f f i c e f o r a n y r e as o n , t h e S e c o n d P a r t y u n d e r t a k e s t o p r o v i d e
t he F i r s t P a r t y w i t h a r e p l a c e me n t O f f i c e H e l p e r a n d C l e a n e r.
Nothing herein contained shall be c o ns t r u e d as making any
e m p l o y e e of t h e S e c o n d P a r t y ( i n c l u d i n g , w i t h o u t l i m i t a t i o n , t h e
t h r e e O f f i c e H e l p e r a n d C l e a n e r ) t he e m p l o y e e of t h e F i r s t P a r t y a n d
i t is u n d e r s t o o d t h a t t h e S e c o n d P a r t y a n d i t s e m p l o y e e s a r e
i n d e pe n d e n t c o nt r a c t o r s w h o a r e m e r e l y p r o v i d i n g s e r v i c e s t o t h e
Second Party.
3) C o n s i d e r a t i o n : T h e F i r s t P a r t y a g r e e s t o p a y t he f o l l o w i n g a m o u n t s ,
as s t a t e d b e l o w :
.1 F o r T w o O f f i c e H e l p e r s i n t he T o w n O f f i c e – 1 ) R s 1 6, 7 1 3 . 0 0
( R u p e e s S i x te e n T h o u s a n d , S e ve n H u n d r e d T h i r t e e n O n l y ) 2 ) A N D
R s . 1 5, 7 1 3 . 0 0 ( R u p e e s F i f t e e n T h o u s a n d , S e v e n H u n d r e d T h i r t e e n
O n l y ) f o r p e r O n e O f f i c e H e l p e r i n t he A i r p o r t T r a f f i c O f f i c e , p e r
m o n t h e x c l u d i n g s e r v i c e t ax .
.2 O n e O f f i c e H e l p e r i n t h e A i r p o r t T r a f f i c O f f i c e – R s . 1 5 , 7 1 3. 0 0
( R u p e e s F i f te e n T h o u s a n d , S e v e n H u n d r e d T h i r t e e n O n l y ) p e r O f f i c e
H e l p e r , p e r m o n t h e x c l u d i n g s e r v i c e t ax .
.3 One Office C le a n e r – R s . 3 , 6 3 4. 0 0 (Three Thousand, Six
Hundred Thirty-Four only) excluding service tax.
N o t e : T h e a m o u n t s p a y a b l e w i l l b e a s p e r t he G o v e r n m e n t o f W e s t
Bengal, Office of the Labour Commissioner’s minimum rates of
w a g e s c i r c u l a r a n d i n c l u d i n g c h a r g e s o f p a r t y o f t he S e c o n d p a r t .
4) O bl i g a t i o n o f S e c o n d P a r t y t o R e p l a c e O f f i c e H e l p e r s :
I f a n y O f f ic e H e l pe r o r t h e O f f i c e C l e a n e r p r o v i d e d b y t h e S e c o n d
P a r t y d o e s n o t r e m a i n p r e s e n t a t t h e s c he d u l e o f w o r k a s s e t o u t i n
t h e q u o t a t i o n le t t e r r e f e r r e d t o i n C l a u s e 1 a b o v e as w e l l as s u c h
o t h e r w o r k as m a y b e r e as o n a b l y r e q u i r e d b y t h e F i r s t P a r t y , t he
S e c o n d P a r t y is o b l i g e d t o r e p l a c e s u c h O f f i c e H e l p e r / O f f i c e

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 C l e a n e r w i t h a n o t he r H e l p e r / C le a n e r i m m e d i a t e l y w i t h o u t a n y
d e l a y u p o n n o t i c e p r o v i d e d b y t h e S e c o n d P a r t y t o d o s o.
5) P a y m e n t O bl i g a t i o n :
U p o n th e r e c e i p t of t he i n v o i c e t o g e t h e r w i t h w o r k c o m p u t a t i o n
sheet by the First Party from the Second Party not later than the [1st]
day of the following m o n t h, t he First Party will pay the
c o n s i d e r a t i o n a m o u n t f o r t he p r e c e d i n g m o n t h n o t l a t e r t h a n t h e 7 t h
day of each and every calendar month.

On mutually agreed upon terms and conditions by both First Party

a n d S e c o n d P a r t y , t he O f f i c e H e l p e r s / O f f i c e C l e a n e r w i l l b e
g r a n t e d a n i n c r e me n t o n l y af t e r 1 y e a r ( w e f . 1 M a y 2 0 2 1 ) .

6) Supervisory Checks:
The Second Party undertakes to send an employee whose designation
i s a t le a s t s u p e r v i s o r l e v e l t o t he F i r s t P a r t y ’ s o f f i c e p r e m i s e s a t
l e a s t o n c e a w e e k t o c h e c k o n a n d m a n a g e t h e w o r k o f t he f o u r
Office Helpers.

7) Responsibility of, and Indemnity by, the Second Party :

T h e S e c o n d P a r t y w i l l b e f u l l y a n d s o le l y r e s p o ns i b l e f o r a l l i t s
e m p l o y e e s ( i n c l u d i n g , w i t h o u t l i m i t a t i o n , t h e t h r e e O f f ic e H e l pe r s
a n d o n e O f f i c e C l e a ne r t h a t a r e s e n t t o t h e F i r s t P a r t y ’ s of f i c e
p r e m i s e s a t a n y t i m e ) a n d t a k e a l l r e as o n a b l e p r e c a u t i o n t o e n s u r e
t h a t a l l h e l p e r s th a t t h e F i r s t P a r t y e m p l o y s a r e e f f i c ie n t , s o b e r ,
h o n e s t a n d w i l l e ns u r e t h a t a l l s t a t u t o r y r e q u i r e m e n t s w i l l b e
c o m p l i e d w i t h. T h e S e c o n d P a r t y w i l l, a t a l l t i m e s , c o m p l y w i t h a l l
a p p l i c a b l e l a w s a n d r e g u l a t i o n s i n t h e c o n d u c t of t h e i r s e r v i c e a n d
w i l l e n s u r e t h a t a n y f o r e i g n w o r k e r s e m p l o y e d b y i t t o pe r f o r m a n y
o f th e s e r v i c e s h e r e u n d e r w i l l h a v e v a l i d e m p l o y m e n t p as s e s o r w o r k
permits and other required immigration clearances for the work to
b e p e r f o r m e d a n d d u r i n g t h e r e l e v a n t pe r i o d , w i l l n o t e m p l o y a n y
i l l e g a l f o r e i g n w o r k e r t o p r o v i d e t he s e r v i c e s h e r e u n d e r .
T h e S e c o n d P a r t y f u r t h e r a g r e e s t o i n d e m n if y a n d h o l d t he F i r s t
P a r t y h a r m l e s s f r o m a n d a g a i n s t a l l c l a i m s , e x pe n s e s ( i n c l u d i n g l e g a l

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 e x pe n s e s ) , d a m a g e s , l os s a n d / o r l i a b i l i t y a r i s i n g o u t o f o r i n a n y
w a y c o n n e c te d w i t h t h i s c o n t r a c t d u e t o a n y w i l lf u l m is c o n d u c t ,
n e g l i g e n c e o r a s a r e s u l t o f t h e e m p l o y m e n t of i l le g a l f o r e i g n
workers or non-compliance with any laws or regulations relating to
e m p l o y m e n t o r o t he r w i s e c o n ne c t e d i n a n y w a y w i t h o u t e x e c u t i o n o f
this contract or performance of the services hereunder.
T o a p p l y f o r a n a i r p o r t p as s f o r t h e O f f i c e H e l p e r t o w o r k a t t he
A i r p o r t , S e c o n d P a r t y o n b e h a l f o f t he F i r s t P a r t y w i l l p a y A A I
royalty charges, monthly draft charges which will be reimbursed by
t h e F i r s t P a r t y t o t he S e c o n d P a r t y .

8) Term and Termination:

T h i s A g r e e m e n t s h a l l b e v a l i d f r o m 0 1 M a y 2 0 2 0 t o 3 0 A pr i l 2 0 2 2 .
Either the First Party or the Second Party shall be entitled to
t e r m i n a t e t h is C o n t r a c t w i t h o u t c a u s e b y p r o v i d i n g t h e o t he r p a r t y
a t le a s t [ t w o ] m o n t hs ’ n o t ic e of i t s i n t e n t i o n t o d o s o.
9) Entire Agreement and Amendments :
T h i s A g r e e m e n t ( t o g e t he r w i t h t h e A n n e x u r e ) i s t h e e n t i r e a g r e e m e n t
b e tw e e n t he p a r t i e s a n d s h a l l o n l y b e m o d i f ie d t o t h e e x t e n t a s
agreed to by the First Party and the Second Party in writing and
s h a l l n o t b e a l te r e d , m o d i f ie d o r a m e n d e d b y a n y a c t of t o l e r a n c e o r
v e r b a l c o m m i t m e n ts m a d e b y e i t h e r of t h e p a r t i e s h e r e t o, t h e i r
e m p l o y e e s , a g e n t s o r r e p r e s e n t at i v e s .
11) Assignment:
T h e F i r s t P a r t y s h a l l b e e n t i t l e d t o as s i g n o r t r a n s f e r t h e w h o le o r
a n y p a r t o f t h i s a g r e e m e n t t o a n y o f i t s t he n e x i s t i n g s u b s i d i a r y o r
associate `company.
10) Notices:
A l l n o t i c e s s e n t u n d e r t h is a g r e e me n t w i l l b e i n w r i t i n g a n d w i l l b e
delivered by personal delivery, e le c t r o n i c mail, f ac s i m i l e
t r a n s m i s s i o n o r b y c e r t i f i e d o r r e g i s t e r e d m a i l, return receipt
r e q u e s t e d , a n d w i l l b e d e e me d g i v e n u p o n p e r s o n a l d e l i v e r y , f i v e
d a y s af t e r d e p os i t i n t h e m a i l , o r u p o n ac k n o w l e d g m e n t of r e c e i p t o f
e l e c t r o n i c t r a n s m is s i o n. N o t i c e s w i l l b e s e n t t o t h e a d d r e s s e s s e t

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 f o r t h a t t h e s t a r t of t h is a g r e e m e n t o r s u c h o t h e r a d d r e s s a s e i t he r
p a r t y m a y s pe c i f y i n w r i t i n g .
11) F o r c e M aj e u r e :
The parties shall not be liable for failure to comply with its
o b l i g a t i o n s u n d e r th i s a g r e e m e n t w h e r e s u c h f a i l u r e i s ge n u i n e l y
c a u s e d b y a n a c t of G o d o r f o r c e m a j e u r e , o r b y a n y r i o t , c i v i l
c o m m o t i o n , s t r i k e o r b y a n y f i r e , w a r , a c t s of f o r e i g n e n e m ie s o r
p e r i l o f t h e s e a.
12) Confidentiality:
This agreement shall be deemed confidential between the First Party
and the Second Party and both parties he r e b y warrants and
r e p r e s e n ts to and undertakes with each o t he r that, except as
r e q u i r e d b y a n y l a w , r u l e , r e g u l a t i o n o r p r a c t i c e d i r e c t i o n, i t s h a l l
n o t d i v u l g e o r c o m m u n i c a t e t o a n y p e r s o n o r e n t i t y w h ic h is n o t a
p a r t y h e r e t o o r u s e o r e x p l o i t f o r a n y p u r p o s e w h at s o e v e r a n y
c o n f i d e n t i a l k n o w l e d g e o r i n f o r m a t i o n o r a n y t e c h n i c a l, c o m m e r c i a l,
financial or other information, or any i nf o r m a t i o n concerning
t r a n s a c t i o n s of o r a f f a i r s r e l a t i n g t o t h e o t h e r P a r t y o r i t s b u s i ne s s
o r i ts c l i e n ts o r c u s t o m e r s , w h ic h m a y o r m a y n o t h a v e c o m e t o i t s
knowledge as a result of entering into this agreement, and shall
prevent any person under its direct or indirect control from so
acting. The c o nf i d e n t i a l i t y o b l i g a t i o ns under t h is Clause shall
survive the expiration or termination of this agreement without
limitation in point of time.
13) Severability:
I f at a n y t i me a n y o n e o r m o r e o f t he p r o v i s i o n s h e r e i n is o r b e c o m e s
illegal, invalid or unenforceable in any respect under the applicable
l a w s o f a n y j u r i s d i c t i o n ( “ I n v a l i d P r o v i s i o n ” ) , ne i t h e r t he l e g a l i t y,
v a l i d i t y o r e n f o r c e ab i l i t y o f t h e r e m a i n i n g p r o v i s i o n s he r e i n , n o r t h e
l e g a l i t y , v a l i d i t y o r e n f o r c e a b i l i t y o f t he I n v a l i d P r o v i s i o n u n d e r t h e
applicable laws of any other jurisdiction, shall in any way be
affected or impaired t he r e b y . In the jurisdiction where the
provision is or becomes the Invalid Provision, t he remaining
p r o v i s i o n s s h a l l r e m a i n i n f o r c e a n d e f f e c t as i f t h i s a g r e e m e n t h a d
b e e n e x e c u t e d w i t h t he p r o v i s i o n t he r e o f e l i m i n a t e d , a n d i t i s

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 h e r e b y d e c l a r e d t h e i nt e n t i o n o f t he P a r t i e s t h a t t h e y w o u l d h a v e
e x e c u t e d t h e o t h e r p r o v i s i o n s o f t h is a g r e e m e n t w it h o u t i n c l u d i n g
the Invalid Provision.

14) ANTI-CORRUPTION/BRIBERY
Orient Security Service represents and warrants that it is in compliance with
all laws of those countries in which it operates, including all anti-corruption
and anti-bribery laws, and will remain in compliance with all such laws
during the term of this Agreement. Orient Security Service further represents
and warrants that it has not made, authorized or offered to make payments,
gifts or other transfers of value, directly or indirectly, to any government
official or private person in order to (1) improperly influence any act, decision
or failure to act by that official or person, (2) improperly induce that official or
person to use his or her influence with a government or business entity to
affect any act or decision by such government or entity or (3) secure any
improper advantage.

Orient Security Service agrees that should it learn or have reason to know of
any payment, gift or other transfer of value, directly or indirectly, to any
government official or private person that would violate any anti-corruption
or anti-bribery law, it shall immediately disclose such activity to Singapore
Airlines Limited. If, after consultation by all Parties to the Agreement, any
concern cannot be resolved in the good faith and reasonable judgment of
Singapore Airlines Limited, then Singapore Airlines Limited, on written
notice to Orient Security Service, may withdraw from or terminate this
Agreement.

Singapore Airlines Limited shall have the right to terminate this Agreement
if Orient Security Service breaches this, or any other, representation, warranty
or undertaking set forth in this Agreement.

15) PERSONAL DATA PROTECTION

Orient Security Service shall, in its collection, processing, disclosure or other
use (“Use”) of any information and data which can be related to an identifiable

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 individual (“Data”), for any purpose arising out of or in connection with the
Main Agreement, adhere to the requirements of all applicable laws or legal
requirements, including but not limited to all that relate to data protection, and
privacy (“Law”).
Without prejudice to the generality of the foregoing, Orient Security Service
shall, where required and in the manner required by any applicable laws or
legal requirements (“Law”):
(a) Use Data only for purposes arising out of or in relation to the Agreement,
and only after notifying or obtaining the consent of the individual to whom the
Data relates (“Subject Individual”);

(b) provide Subject Individuals with access to their Data and the ability to
correct such Data upon request;
(c) institute reasonable security arrangements to protect the Data;
(d) securely destroy the Data where it is no longer required; and
(e) transfer Data only as prescribed by Law.
In respect of any Data provided to Orient Security Service by SIA, Orient
Security Service shall return or destroy the Data forthwith upon being required
by Singapore Airlines Limited or immediately without request upon the expiry
or termination of the Main Agreement.
Notwithstanding the termination of this Agreement, Orient Security Service
shall be liable for and keep Singapore Airlines Limited fully indemnified
against all damage, losses, costs, legal fees (solicitor-client basis), penalties and
proceedings, including any penalties or other amounts levied, imposed or
charged by any regulator or regulatory authority, arising out of or in
connection with an act or omission of Orient Security Service or any of its
officers, employees, advisors, agents and representatives, in relation to this
Clause 2.

16) SUPPLIERS’ CODE OF CONDUCT

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 Orient Security Service acknowledges that it is aware of and is in compliance
with Singapore Airlines Limited Suppliers' Code of Conduct. The latest version
of the Suppliers' Code of Conduct is available at
http://www.singaporeair.com/pdf/media-
centre/supplierscodeofconduct.pdf. Singapore Airlines Limited shall have the
right to terminate this Agreement if Oriental Security Service is found not to be
in compliance with the Suppliers' Code of Conduct.

17) Governing Law and Jurisdiction :

T h is ag reement is go v erned by the laws of India. Bo th parties
s ubmit to the juris dicti o n of the co urts o f Ko lk ata, India.
_______________________________________

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