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©
May 7, 2020
C
o
p Contact Name
y Address
Address2
r City, State/Province
i Zip/Postal Code
g
h
t
OBJECT: WE HAVE CREDITED YOUR ACCOUNT
E
n Dear [CONTACT NAME],
v
i First and foremost, we’ve credited you for the amount of [AMOUNT] covered by invoice [NUMBER].
Secondly, thanks for letting us know about the error so quickly.
s
i You’re right, of course, that we agreed [NUMBER] months ago to put you on quarterly billing. Your next
o invoice isn’t due for [NUMBER] days.
n
I’m sorry for the confusion this caused. Our Accounting Department has been reminded of the
arrangement, and I can assure you this won’t happen again.
C
o
r Sincerely,
p
o
r
a Your name
t Your title
i (800) 123-4567
o youremail@yourcompany.com
n
.

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0
2
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A
l
l

r
i
Company Name
Street, City, State/Province, Zip/Postal code Tel: (000) 000-0000 / Fax: (000) 000-0000
www.yourwebsite.com