Laney Thuy Vo

2146062560; lannhi.vo@utdallas.edu
www.linkedin.com/in/lannie10

EDUCATION
The University of Texas at Dallas December 2020
B.S., Marketing GPA 3.8

BUSINESS EXPERIENCE
University of Texas at Dallas – Richardson, Texas March 2020 – June 2020
Website content creator
 Provide selling points, analyze recent articles and create new contents for the website.
 Acquire student testimonials, create informational interview clips.
 Create multiple high performing blog articles, and reports.
 Work with marketing and directors to shape messaging and concepts.

Boba Land – Plano, Texas February 2018 – July 2018

Social Media Marketer
 Take creative pictures and captivating captions to get user’s attention.
 Successfully promote giveaways on social media platforms including Facebook, and Instagram.
 Monitor online activity and engaged with users, strengthening customer relationships.

Boba Land – Plano, Texas

Manager, Customer Service Representative, and trainer December 2015 – June 2016
 Address customer concerns, complaints, and resolve quickly to the customer’s satisfaction.
 Managed and trained all new employees about the drinks, foods, customer service, payment
processing and opening/closing procedures.
 Created a group calendar within google calendar and managed employees work schedules monthly.
 Created personalized beverages for customers who were unable to find the beverages on the menu that
they enjoyed.

ACADEMIC PROJECT
Social Marketing August 2019 – December 2019
 Creating a marketing campaign with a team for a nonprofit Indian American Council of North Texas
Food Bank with an insight report, new website, recreated logo, and press kit.

Intro to Professional Selling August 2018 – November 2018

 Competed in Academic Sales Competition at University of Texas at Dallas.

ORGANIZATIONS
American Marketing Association, UT Dallas September 2018 – Present

Vietnamese Students Association, UT Dallas September 2018 – Present

ADDITIONAL INFORMATION
Languages: Fluent English, and Fluent Vietnamese.
Eligibility: (USPR) Eligible to work in the U.S. with no restrictions.