Page 1 of 4

Name : Nemish Kuvadia

Roll No: 066

Rajesh is on leave from his MBA course and he is visiting his parents who
operate a small bed and breakfast hotel. In the hotel there are 10 guests who
have ordered 50 pairs of toast bread. Rajesh has a cassette-deck type toaster
that can toast two slices at a time. Each slice must be toasted for exactly 20
seconds before it is taken out.
Rajesh is contemplating when he must get up if he has to deliver these 50 pairs
of toasts at 7.00 am. Given below is a sequence of operations with the duration
for each operation.

a) Assuming that Rajesh can not open or close both the doors simultaneously
with two hands, can you suggest a better way of finishing the job in less than 40
minutes?
b) Assuming that Rajesh can open or close both doors simultaneously and
place or remove two slices using both his hands, what is the best you think
Rajesh can do?
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Original
Person Machine - Door 1 Machine - Door 2 Toaster
Duration Transport/ Transport/ Transport/ Transport/
Sr Activity (sec) Repeat Operation Delay Operation Delay Operation Delay Operation Delay
A1 Get Bread 30 N 30 0 30 30 30
A2 Switch on the Toaster 5 N 5 0 5 5 5
A3 Wait for Toaster to heat 30 N 30 30 0 30 0 30 0
B1 Open Door 1 2 Y 2 0 2 2 2
B2 Place Slice in Cavity 1 5 Y 5 0 5 5 5
B3 Close Door 1 2 Y 2 0 2 2 2
B4 Open Door 2 2 Y 2 0 2 0 2 2 0
B5 Place Slice in Cavity 2 5 Y 5 0 5 0 5 5 0
B6 Close Door 2 2 Y 2 0 2 0 2 2 0
B7 Wait for Slice-1 to be toasted 11 Y 11 11 0 11 0 11 0
B8 Open Door 1 2 Y 2 0 2 2 0 2 0
B9 Pull Slice from Cavity 1 & Place in Tray 5 Y 5 0 5 5 0 5 0
B10 Wait for Slice-2 to be toasted 2 Y 2 2 2 0 2 0
B11 Open Door 2 2 Y 2 0 2 2 2
B12 Pull Slice from Cavity 2 & Place in Tray 5 Y 5 0 5 5 5
B13 Close Door 1 2 Y 2 0 2 2 2
B14 Close Door 2 2 Y 2 0 2 2 2
B15 Cut the two toasts 5 Y 5 0 5 5 5
C1 Switch Off the Toaster 5 N 5 0 5 5 5
Total 2770 2090 680 1030 1740 1030 1740 1480 1290

Non Repetitive Time 70 Sec

Repetitive Time 54 Sec
Cycles Repeated 50
2770 Sec
Time for 50 Pairs 46.2 Min
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Revised (a) - Both doors can not be Opened / Closed simultaneously

Person Machine - Door 1 Machine - Door 2 Toaster
Duration Transport/ Transport/ Transport/ Transport/
Sr Activity (sec) Repeat Operation Delay Operation Delay Operation Delay Operation Delay
A1 Switch on the Toaster 5 N 5 0 5 5 0 5
A2 Wait for Toaster to heat and Get the Bread 30 N 0 30 30 0 30 0 30 0
B1 Open Door 1 2 N 2 0 0 2 2 0 2
B2 Open Door 2 2 N 2 0 0 2 2 0 2
B3 Place Slice in Cavity 1 and Cavity 2 simultaneously 5 N 5 0 0 5 5 0 5
B4 Close Door 1 2 N 2 0 0 2 2 0 2
B5 Close Door 2 2 N 2 0 2 0 2 2 0
B6 Wait for Slice 1 to be toasted 18 N 0 18 18 0 18 0 18 0
B7 Open Door 1 2 N 2 0 0 2 2 0 2 0
B8 Open Door 2 2 N 2 0 0 2 2 0 2
B9 Pull Slices from Cavity 1 and Cavity 2 & Place in Tray 5 N 5 0 0 5 5 0 5
B10 Place Slice in Cavity 1&2 simultaneously 5 Y 5 0 0 5 5 0 5
B11 Close Door 1 2 Y 2 0 0 2 2 0 2
B12 Close Door 2 2 Y 2 0 2 0 2 2 0
B13 Wait for Slice 1 to be toasted and cut the toast pair 18 Y 5 13 18 0 18 0 18 0
B14 Open Door 1 2 Y 2 0 0 2 2 0 2 0
B15 Open Door 2 2 Y 2 0 0 2 2 0 2
B16 Pull Slices from Cavity 1&2 then Place in the Tray 5 Y 5 0 0 5 5 0 5
B17 Cut the toasts 5 N 5 0 0 5 5 0 5
B18 Close Door 1 2 N 2 0 0 2 2 0 2
B19 Close Door 2 2 N 2 0 0 2 2 0 2
C1 Switch Off the Toaster 5 N 5 0 0 5 5 0 5

Total 1853 1168 685 1030 823 1030 823 1130 723

Non Repetitive Time 89 Sec

Repetitive Time 36 Sec
Cycles Repeated 49
1853 Sec
Time for 50 Pairs 30.90 Min
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Revised (b) - Both doors can be Opened / Closed simultaneously

Person Machine - Door 1 Machine - Door 2 Toaster
Duration Transport/ Transport/ Transport/ Transport/
Sr Activity (sec) Repeat Operation Delay Operation Delay Operation Delay Operation Delay
A1 Switch on the Toaster 5 N 5 0 0 5 0 5 0 5
A2 Wait for Toaster to heat and Get Bread 30 N 0 30 30 0 30 0 30 0
B1 Open Door 1 and Door 2 2 N 2 0 0 2 0 2 0 2
B1 Place Slice in Cavity 1 and Cavity 2 simultaneously 5 N 5 0 0 5 0 5 0 5
B2 Close Door 1 and Door 2 2 N 2 0 0 2 0 2 0 2
B3 Wait for Slice 1 and Slice 2 to be toasted 20 N 0 20 20 0 20 0 20 0
B4 Open Door 1 and Door 2 2 N 2 0 0 2 0 2 0 2
B5 Pull Slices from Cavity 1 and Cavity 2 & Place in Tray 5 N 5 0 0 5 0 5 0 5
B6 Place Slice in Cavity 1 and Cavity 2 simultaneously 5 Y 5 0 0 5 0 5 0 5
B7 Close Door 1 and Door 2 2 Y 2 0 0 2 0 2 0 2
B8 Wait for Slice 1 and Slice 2 to be toasted and also cut the bread of the previous cycle 20 Y 5 15 20 0 20 0 20 0
B9 Open Door 1 and Door 2 2 Y 2 0 0 2 0 2 0 2
B10 Pull Slices from Cavity 1 and Cavity 2 & Place in Tray 5 Y 5 0 0 5 0 5 0 5
B11 Cut the toast pair 5 N 5 0 0 5 0 5 0 5
B12 Close Door 1 and Door 2 2 N 2 0 0 2 0 2 0 2
C1 Switch Off the Toaster 5 N 5 0 0 5 0 5 0 5

Total 1749 964 785 1030 719 1030 719 1030 719

Non Repetitive Time 83 Sec

Repetitive Time 34 Sec
Cycles Repeated 49
Time for 50 Pairs 1749 Sec
29.20 Min