The impact of organizational behavior on the performance of workers in non-

ministerial institutions

Faculty of Business and Economics

Department of Business Administration and Marketing
Second Semester
RESEARCH

AYAH MOHAMMED ALAWI

1172712

Approved by Dr. Ali hallum

1
Table of Contents
Introduction....................................................................................................................................3
Problem statement.........................................................................................................................3
Research Objective................................................................................................................................4
Research Questions……………………………………………………………………………………..4
Important of the study………………………………………………………………………….-5
Literature
Review………………………………………………………………………………………..…6
Theoretical Framework…………………………………………………………………………7
Hypothesis………………………………………………………………………………………..8
Methodology……………………………………………………………………………………..9
References……………………………………………………………………………………….10

2
Introduction

Organizational Behavior :The interaction of the human element with other

elements of the organization, including the techniques used in the organization, the
organizational structure, the organizational environment and the social
environment outside the organization and those interactions resulting from how the
organization's employees interact as individuals and groups within the
organization, in order to increase the productivity of employees, as well as the
mind that cares. To examine the behavior, attitudes and opinions of employees in
organizations and the impact of formal and informal organizations on the
perception, feelings and performance of employees, the impact of the environment
on the organization and its human strengths and objectives and the impact of
employees on the organization and efficiency.
Organizational behavior is a mixture of science and art It is a science because it
helps by studying theories of organizational behavior to make use of these theories
to interpret, predict, and control human behavior.

Problem statement

The impact of organizational behavior performance of workers in non-ministerial

institutions

3
Research Objective

An idea about the objective of the study:

Organizational behavior is aimed at individuals and groups and their activities in
the organization. Provide managers with the information necessary to understand
individuals and groups and how they behave, Therefore, it adds an important
aspect of the basic skills necessary for decision-makers in the administrative
organization, when the manager performs his administrative functions of planning,
organizing, leading, coordinating and follow-up and that the human element is the
means to achieve the objectives such as the need for the manager to know the
accounting and financial and organizational elements of it and the need for it And
avoid resistance to others and development.

Major: This research is aim to study the impact of organizational behavior on the
performance of workers in non-ministerial institutions

Minor: Study the relationship between the organizational behavior and their effect
on the performance of workers in non-ministerial institutions.

Research Questions

Major: What is the impact of organizational behavior on the performance of

workers in non-ministerial institutions?

Minor: What is the relationship between the organizational behavior and their
effect on the performance of workers in non-ministerial institutions?

4
Important of the study:

The importance of this study in identifying the importance of human resources of

the organization and the importance of studying and understanding the behavior of
individuals because of its impact on the effectiveness of the organization, it focuses
on understanding and guiding the behaviors and interactions of the human element,
which is the most important elements of production in the organization, and the
success of the organization depends on the success of activating the element It
helps in assessing the quality of the incentives used to guide the behavior of
individuals at different administrative levels, understanding the external
environment of the system, the opportunities it provides and the constraints it
places on the organization and its staff, and what its variables may have positive or
negative effects on the individual's behavior.
Organizational behavior is the internal work environment with its various
variables, characteristics and interactions, where it plays a major role in improving
the ethical and functional behavior of the working individuals in terms of shaping,
modifying and changing values, habits, attitudes and behavior, and from here
organizational behavior represents the personality of the organization in all its
dimensions, and its success in creating an environment conducive to individuals
would encourage the creation of a purposeful work environment that improves the
stability and stability of individuals and organization alike. Their ability to
participate in decision-making and to contribute to the formulation of policies and
plans and a sense of trust between management and individuals.

5
Literature Review
Andrew, Rogers, Bechara, SVN (2008), This study is about the relationship
between organizational diversity and impact on integration and performance.
Walumbwa, CropanZano, Hartnell (2009) is about the relationship between
the organizational justice, voluntary learning behavior and job performance of
the employees, Rlketta (2002) it’s to study the impact of attitudinal
organizational commitment for job performance and to identify moderators of
this correlation. Chambel, Castanheiro(2006) it’s to study the relationship
between different temporary work status and socio-emotional components
predominate. The similarity for all these articles is to study the performance of
workers.

The study on the impact of organizational behavior on the performance of

workers was conducted using qualitative data collection. Qualitative method
such as survey and questionnaire, and using many data analysis, Andrew,
Rogers, Bechara, SVN (2008) using GSS software system from 37 medical
clinics sampling survey. Walumbwa, Cropanzano. Hartnell (2009) using
LMX software system and tested the model with sample of 398 employees.
Rlketta (2002) using a meta-analysis for 111 samples from 93. All of articles
use an exploratory for study design

It was concluded from the first article that there is a positive relationship between
organizational diversity integration and performance, by the same of the other
article founds we contend that effective learning behavior improve job
performance, and the third article indicate that a corrected correlation between
attitudinal organizational commitment and performance. In addition, the 4 th article
found a positive influence on the role behavior of direct hire temporary workers.

6
 Theoretical Framework:

Internal environment of
organization.

Impact of
Quality and effectiveness of organizational
incentives. behavior on the
performance.

Opportunities and rewards. Stability

Independent variables Moderating variables Dependent

Organizational behavior affects the performance of the organization with the

internal environment of the organization and the quality and effectiveness of
incentives, which in turn positively affect the stability of the organization in
addition to the opportunities and rewards provided by the organization, which
contributes to its continuation.

7
Directional hypothesis:
 Null hypothesis:
There is no relationship between the organizational behavior and their effect on the
performance of workers in non-ministerial institutions.
 Alternate Hypothesis:
There is a positive relationship between the organizational behavior and their effect on
the performance of workers in non-ministerial institutions.

Non-Directional hypothesis:
 Null hypothesis:
There is no relationship between the organizational behavior and their effect on the
performance of workers in non-ministerial institutions.
 Alternate Hypothesis:
There is a relationship between the organizational behavior and their effect on the
performance of workers in non-ministerial institutions.

8
Methodology:

(Study Design) : The researcher will follow the exploratory analytical

approach, and this methodology is based on studying one of the
phenomena, no matter how they are categorized as they are on the ground,
and describing them in an accurate description without exaggeration or
underestimation by setting a definition for them and then mentioning their
causes, characteristics , results , and multiples in terms of quantity, and
amount of their impact on humans and others, and how they are related or
related to other phenomena , the exploratory analytical approach is one of
the most important and most common approaches to scientific research in
scientific research, and the main reason behind the widespread use of this
approach is because of the great flexibility that exists in it, and for its large
comprehensiveness . It led to the occurrence of the phenomenon and
contributes to discovering solutions to it. Through the descriptive analytical
method , the researcher analyzes the studied phenomenon, and after he
finishes studying this phenomenon, he makes comparisons between them
and other phenomena and then analyzes them.

Through the use of ( Data analysis) quantitative -Secondary research

through questionnaires (Data collection) that will be conducted with
employees and qualitative (Primary) use through interviews that will be
conducted with managers and as a more appropriate way to answer the
questions and hypotheses of this study.

As for the sample of workers, and given the difficulty of conducting a

survey study for all workers or employees, the researcher will rely on the
facilitated sample for 10% of the total number of workers for each
institution that was previously identified in addition to the intention sample
with the specialists in the institutions mentioned previously.

9
References:

1) Andrew.V, Rogers.R, Bechara.J, SVA.K(2008). Organizational diversity

integration and performance. Journal of organizational behavior. Published
online 23December 2007 in Wiley Inter science. (v) 29, 335-354.

2) Walumbwa.F, Cropanzo.R, Hartnel.C(2009). Organizational justice,

voluntary learning behavior, and job performance. A test of the mediating
effects. Journal of organizational behavior, published online 1May 2009 in
Wiley inter science. (v) 30, 1103-1126.

3) Riketta.M(2002). Attitudinal organizational commitment and job

performance. Journal of organizational behavior. Available at
(www.intersceince.com)

4) Josechambel.M& Castanheira.F(2005). Different temporary work status,

different behaviors in organization. Journal of business psychology.Vol.20,
No3, spring 2006.

10