Enterprise Resource Planning Semester VI

Course Title:
Course Code BTITOE605A Course Type Elective
Pre-requisite Nil L–T– P 3 – 0– 0
Stream Open Elective Credits 3

Course Objectives:
1. To introduce to enterprise systems and show how organizations use enterprise systems to run their
operations more efficiently and effectively.
2. To learn about the critical success factors and implementation strategies that lead to enterprise system
success.
3. To learn about the informational, knowledge, and decision-making opportunities afforded by
enterprise systems.
4. To examine typical Enterprise Systems modules: materials management (MM), supply chain
management (SCM), customer relationship management (CRM), financials, projects, human
resource
management (HRM).

Course Outcomes:
After learning the course, the students should be able:
1. To demonstrate a good understanding of basic issues in Enterprise Systems.
2. To explain the scope of common Enterprise Systems (e.g., MM, SCM, CRM, HRM, procurement).
3. To explain the challenges associated with implementing enterprise systems and their impacts on
organizations.
4. To describe the selection, acquisition and implementation of enterprise systems.
5. To use one of the popular ERP packages to support business operations and decision-making.
6. To communicate and assess an organization’s readiness for enterprise system implementation with a
professional approach in written form.
7. To demonstrate an ability to work independently and in a group.

Course Content:
UNIT I
Enterprise Resource Planning: Introduction, Disadvantages of non-ERP systems, What Is ERP? Need of ERP,
Advantage of ERP, Risks of ERP, Growth of ERP.
UNIT II
ERP Modules: Finance, Production Planning, Control and Management, Sales and Distribution, Human
Resource Management, Inventory Control System, Quality Management, Plant Maintenance.
UNIT III
ERP Implementation: ERP Implementation (Transition) strategies, ERP Implementation Life Cycle,
Implementation Methodologies, Evaluation and selection of ERP package, ERP Project Team: Vendors,
Employees, Consultants, Training & Education, Project management & Monitoring, Post Implementation
Activities, Operation & maintenance of ERP system, Measuring the Performance of ERP System, Success &
failure factors of an ERP, Implementation.
UNIT IV
ERP Market and Vendors: ERP Marketplace and Marketplace Dynamics, Comparison of Current ERP Packages
and Vendors, like; SAP, Oracle, PeopleSoft, BAAN etc.
 UNIT V
ERP and related technologies: Business Process Re-Engineering (BPR), Information Systems -Management
Information, System (MIS), Decision Support System (DSS), Executive Support System (ESS) Data
Warehousing, Data Mining, On-Line Analytical Processing (OLAP), Supply Chain Management, Customer
Relationship Management
UNIT VI
ERP Case Studies: ERP systems implemented in: TISCO, SKF Automotive Bearings Co. Ltd, Qualcomm
CDMA, California, Post Implementation review of ERP packages in Manufacturing, Services and Others
Organizations, Customization of ERP for different types of Industries.

Text Books
1. Alexis Leon, “ERP Demystified”, TMH New Delhi, 2nd Edition.
2. V. K. Garg & N. K. Venkita Krishnan, “ERP Ware: ERP Implementation Framework”, PHI.

Reference Books:
1. V. K. Garg & N. K. Venkita Krishna, “ERP Concepts & Planning”, PHI, 2nd Edition.