NúmeroTicket# Antigüedad Título Creado

1 20200501511 10 d 9 h EventID: 569230 Alerta: #196611: Hi 2020-05-01 00:55:13

10 202005015110 10 d 3 h EventID: 569487 Alerta: Free disk spa 2020-05-01 06:58:43
100 20200506514 5d9h EventID: 573363 Alerta: ERP GUI CI 2020-05-06 01:01:42
101 20200506515 5d9h EventID: 573365 Alerta: Poca memor 2020-05-06 01:03:45
102 20200506516 5d9h EventID: 573387 Alerta: #1: High me 2020-05-06 01:22:42
103 20200506517 5d7h EventID: 573431 Alerta: #1: High me 2020-05-06 02:31:42
104 20200506518 5d7h EventID: 573432 Alerta: #196608: Hi 2020-05-06 02:37:14
105 20200506519 5d7h EventID: 573441 Alerta: #1: High me 2020-05-06 02:58:42
106 202005065110 5d3h PRUEBA 30 - CCUU 2020-05-06 06:58:55
107 202005065111 5d3h PRUEBA 31 -CCUU 2020-05-06 07:03:18
108 202005065112 5d3h PRUEBA 32 -NETWORKING 2020-05-06 07:04:33
109 202005065113 5d3h PRUEBA 33 - NETWORKING 2020-05-06 07:05:02
11 202005015111 10 d 2 h EventID: 569513 Alerta: Free disk spa 2020-05-01 07:47:46
110 202005065114 5d2h PRUEBA 34 -SEG 2020-05-06 07:48:33
111 202005065115 5d2h PRUEBA 35 - SEG 2020-05-06 07:48:58
112 202005065116 5d0h Re: INC000001385398 | RE: revisar tro2020-05-06 09:29:00
113 202005065117 4 d 21 h EventID: 573792 Alerta: pe.CIMACOM2020-05-06 12:51:51
114 202005065118 4 d 20 h AVAYA CMS SUVISOR - PZORRILLA 2020-05-06 14:16:48
115 202005065119 4 d 17 h EventID: 573954 Alerta: Free disk spa 2020-05-06 17:06:45
116 202005065120 4 d 17 h EventID: 573962 Alerta: Free disk spa 2020-05-06 17:21:44
117 202005065121 4 d 16 h EventID: 573969 Alerta: pe.CIMACOM2020-05-06 17:36:18
118 202005065122 4 d 16 h EventID: 573990 Alerta: Free disk spa 2020-05-06 18:12:44
119 202005065123 4 d 15 h EventID: 574010 Alerta: Free disk spa 2020-05-06 18:48:43
12 202005015112 10 d 1 h EventID: 569551 Alerta: Free disk spa 2020-05-01 08:48:46
120 202005065124 4 d 15 h EventID: 574018 Alerta: Free disk spa 2020-05-06 18:52:46
121 202005065125 4 d 15 h EventID: 574026 Alerta: #1: High me 2020-05-06 19:01:43
122 202005065126 4 d 15 h EventID: 574033 Alerta: Free disk spa 2020-05-06 19:26:43
123 202005065127 4 d 14 h EventID: 574053 Alerta: Free disk spa 2020-05-06 19:56:43
124 202005065128 4 d 13 h EventID: 574067 Alerta: Free disk spa 2020-05-06 20:29:45
125 202005065129 4 d 13 h EventID: 574105 Alerta: Free disk spa 2020-05-06 21:17:43
126 202005065130 4 d 12 h EventID: 574125 Alerta: Free disk spa 2020-05-06 21:58:43
127 20200507511 4d9h EventID: 574245 Alerta: ERP GUI CI 2020-05-07 01:01:41
128 20200507512 4d9h EventID: 574247 Alerta: Poca memor 2020-05-07 01:03:16
129 20200507513 4d7h EventID: 574307 Alerta: #1: High me 2020-05-07 02:34:39
13 202005015113 10 d 1 h EventID: 569583 Alerta: Free disk spa 2020-05-01 09:23:43
130 20200507514 4d7h EventID: 574308 Alerta: #196610: Hi 2020-05-07 02:37:15
131 20200507515 4d6h EventID: 574335 Alerta: #1: High me 2020-05-07 03:28:40
132 20200507516 3 d 21 h TAS000000202710 : Forward de llamada 2020-05-07 12:53:59
133 20200507517 3 d 19 h EventID: 574778 Alerta: pe.CIMACOM2020-05-07 15:13:20
134 20200507518 3 d 18 h EventID: 574798 Alerta: Free disk spa 2020-05-07 15:59:46
135 20200507519 3 d 18 h EventID: 574802 Alerta: Free disk spa 2020-05-07 16:03:45
136 202005075110 3 d 18 h EventID: 574810 Alerta: Free disk spa 2020-05-07 16:06:45
137 202005075111 3 d 18 h EventID: 574812 Alerta: Free disk spa 2020-05-07 16:11:45
138 202005075112 3 d 18 h EventID: 574818 Alerta: Free disk spa 2020-05-07 16:18:46
139 202005075113 3 d 17 h EventID: 574840 Alerta: Free disk spa 2020-05-07 16:49:46
14 202005015114 10 d 0 h EventID: 569609 Alerta: Free disk spa 2020-05-01 09:56:43
140 202005075114 3 d 16 h Creación ID Avaya - Call Center || Bc 2020-05-07 17:30:56
141 202005075115 3 d 16 h EventID: 574878 Alerta: Free disk spa 2020-05-07 17:37:43
142 202005075116 3 d 16 h EventID: 574880 Alerta: Free disk spa 2020-05-07 17:43:44
143 202005075117 3 d 16 h EventID: 574894 Alerta: IPO Contact 2020-05-07 18:10:09
144 202005075118 3 d 16 h EventID: 574901 Alerta: Free disk spa 2020-05-07 18:11:42
145 202005075119 3 d 15 h EventID: 574922 Alerta: Free disk spa 2020-05-07 18:53:45
146 202005075120 3 d 15 h EventID: 574929 Alerta: #1: High me 2020-05-07 19:04:43
147 202005075121 3 d 15 h EventID: 574931 Alerta: Free disk spa 2020-05-07 19:08:45
148 202005075122 3 d 10 h PROBLEMAS CON VIDEOCONFERENCIA2020-05-07|| 23:34:43
149 20200508511 3d9h EventID: 575130 Alerta: #196610: Hi 2020-05-08 00:55:15
15 202005015115 9 d 23 h EventID: 569623 Alerta: Free disk spa 2020-05-01 10:31:45
150 20200508512 3d9h EventID: 575149 Alerta: ERP GUI CI 2020-05-08 01:01:46
151 20200508513 3d9h EventID: 575151 Alerta: Poca memor 2020-05-08 01:03:16
152 20200508514 3d7h EventID: 575212 Alerta: #1: High me 2020-05-08 02:34:42
153 20200508515 3d7h EventID: 575219 Alerta: #196610: Hi 2020-05-08 02:37:14
154 20200508516 3d6h EventID: 575256 Alerta: #1: High me 2020-05-08 03:31:41
155 20200508517 3d1h INC000001387197 | RE: Acceso Gatew2020-05-08 09:18:36
156 20200508518 2 d 22 h : INC000001387478 | RE: skill pacifico 2020-05-08 12:02:41
157 20200508519 2 d 20 h EventID: 575584 Alerta: Free disk spa 2020-05-08 13:27:44
158 202005085110 2 d 20 h EventID: 575610 Alerta: Free disk spa 2020-05-08 14:20:43
159 202005085111 2 d 19 h EventID: 575636 Alerta: Free disk spa 2020-05-08 14:55:45
16 202005015116 9 d 15 h EventID: 569939 Alerta: #1: High me 2020-05-01 19:04:40
160 202005085112 2 d 19 h EventID: 575638 Alerta: Free disk spa 2020-05-08 14:57:45
161 202005085113 2 d 19 h EventID: 575652 Alerta: Free disk spa 2020-05-08 15:18:43
162 202005085114 2 d 19 h EventID: 575660 Alerta: Free disk spa 2020-05-08 15:22:46
163 202005085115 2 d 18 h EventID: 575680 Alerta: Free disk spa 2020-05-08 15:51:45
164 202005085116 2 d 18 h EventID: 575700 Alerta: Free disk spa 2020-05-08 16:18:43
165 202005085117 2 d 15 h EventID: 575789 Alerta: #1: High me 2020-05-08 19:04:42
166 202005085118 2 d 11 h EventID: 575933 Alerta: Unavailable 2020-05-08 23:11:31
167 20200509511 2d9h EventID: 576316 Alerta: #196609: Hi 2020-05-09 00:55:15
168 20200509512 2d7h EventID: 576689 Alerta: #1: High me 2020-05-09 02:34:40
169 20200509513 2d7h EventID: 576704 Alerta: #196609: Hi 2020-05-09 02:37:16
17 20200502511 9d9h EventID: 570160 Alerta: #196609: Hi 2020-05-02 00:55:12
170 20200509514 2d7h EventID: 576868 Alerta: #1: High me 2020-05-09 03:22:41
171 20200509515 1 d 22 h EventID: 578718 Alerta: No SNMP data2020-05-09 11:41:11
172 20200509516 1 d 18 h EventID: 578862 Alerta: Unavailable 2020-05-09 15:37:07
173 20200509517 1 d 18 h EventID: 578863 Alerta: FortiSwitch 2020-05-09 15:37:49
174 20200509518 1 d 17 h EventID: 578914 Alerta: Free disk spa 2020-05-09 16:59:45
175 20200509519 1 d 17 h EventID: 578916 Alerta: Free disk spa 2020-05-09 17:03:45
176 202005095110 1 d 16 h EventID: 578960 Alerta: Free disk spa 2020-05-09 18:18:43
177 202005095111 1 d 15 h EventID: 578992 Alerta: #1: High me 2020-05-09 19:04:43
178 202005095112 1 d 13 h EventID: 579041 Alerta: Free disk spa 2020-05-09 20:32:44
179 202005095113 1 d 13 h EventID: 579055 Alerta: Free disk spa 2020-05-09 21:02:45
18 20200502512 9d8h EventID: 570211 Alerta: Free disk spa 2020-05-02 02:20:43
180 202005095114 1 d 12 h EventID: 579075 Alerta: Free disk spa 2020-05-09 21:47:44
181 202005095115 1 d 11 h EventID: 579101 Alerta: Free disk spa 2020-05-09 22:33:44
182 202005095116 1 d 10 h EventID: 579133 Alerta: Free disk spa 2020-05-09 23:34:44
183 20200510511 1 d 10 h EventID: 579153 Alerta: Free disk spa 2020-05-10 00:20:43
184 20200510512 1d9h EventID: 579178 Alerta: #196609: Hi 2020-05-10 00:55:12
185 20200510513 1d7h EventID: 579233 Alerta: #1: High me 2020-05-10 02:34:41
186 20200510514 1d7h EventID: 579271 Alerta: #1: High me 2020-05-10 03:19:41
187 20200510515 1d2h EventID: 579417 Alerta: #1: High memo 2020-05-10 07:41:57
188 20200510516 18 h 46 m EventID: 579697 Alerta: pe.CIMACOM2020-05-10 15:40:48
189 20200510517 15 h 23 m EventID: 579835 Alerta: #1: High me 2020-05-10 19:04:42
19 20200502513 9d7h EventID: 570219 Alerta: #1: High me 2020-05-02 02:34:41
190 20200510518 13 h 27 m INC000001388800 || DESVIO LLAMAD2020-05-10 20:59:54
191 20200511511 9 h 25 m EventID: 580061 Alerta: ERP GUI CI 2020-05-11 01:01:45
192 20200511512 9 h 23 m EventID: 580063 Alerta: Poca memor 2020-05-11 01:03:46
193 20200511513 9h9m EventID: 580084 Alerta: Free disk spa 2020-05-11 01:18:43
194 20200511514 8 h 59 m EventID: 580093 Alerta: Free disk spa 2020-05-11 01:28:43
195 20200511515 8 h 54 m EventID: 580101 Alerta: Free disk spa 2020-05-11 01:33:43
196 20200511516 7 h 53 m EventID: 580145 Alerta: #1: High me 2020-05-11 02:34:41
197 20200511517 7 h 50 m EventID: 580146 Alerta: #196610: Hi 2020-05-11 02:37:15
198 20200511518 7h4m EventID: 580173 Alerta: Free disk spa 2020-05-11 03:22:44
199 20200511519 6 h 59 m EventID: 580181 Alerta: #1: High me 2020-05-11 03:28:40
2 20200501512 10 d 9 h EventID: 569249 Alerta: ERP GUI CI 2020-05-01 01:01:43
20 20200502514 9d7h EventID: 570220 Alerta: #196609: Hi 2020-05-02 02:37:13
200 202005115110 6 h 13 m EventID: 580206 Alerta: Free disk spa 2020-05-11 04:13:45
201 202005115111 5 h 22 m EventID: 580233 Alerta: Free disk spa 2020-05-11 05:04:46
202 202005115112 4 h 42 m EventID: 580259 Alerta: Free disk spa 2020-05-11 05:44:44
203 202005115113 4 h 37 m EventID: 580261 Alerta: Free disk spa 2020-05-11 05:49:46
204 202005115114 4 h 32 m EventID: 580269 Alerta: Free disk spa 2020-05-11 05:54:45
205 202005115115 4 h 27 m EventID: 580277 Alerta: Free disk spa 2020-05-11 05:59:45
206 202005115116 4 h 12 m EventID: 580285 Alerta: Free disk spa 2020-05-11 06:14:45
207 202005115117 3 h 22 m EventID: 580324 Alerta: Free disk spa 2020-05-11 07:04:46
208 202005115118 2 h 37 m EventID: 580362 Alerta: Free disk spa 2020-05-11 07:49:45
209 202005115119 2 h 11 m EventID: 580376 Alerta: Free disk spa 2020-05-11 08:15:44
21 20200502515 9d7h EventID: 570241 Alerta: Free disk spa 2020-05-02 03:15:44
210 202005115120 1 h 37 m EventID: 580396 Alerta: Free disk spa 2020-05-11 08:49:45
22 20200502516 9d7h EventID: 570248 Alerta: #1: High me 2020-05-02 03:19:40
23 20200502517 9d6h EventID: 570281 Alerta: Free disk spa 2020-05-02 04:26:43
24 20200502518 9d4h EventID: 570319 Alerta: Free disk spa 2020-05-02 05:29:44
25 20200502519 9d4h EventID: 570345 Alerta: Free disk spa 2020-05-02 06:25:44
26 202005025110 9d2h EventID: 570389 Alerta: Free disk spa 2020-05-02 07:30:43
27 202005025111 8 d 16 h EventID: 570775 Alerta: IPO Contact 2020-05-02 18:08:39
28 202005025112 8 d 15 h EventID: 570807 Alerta: #1: High me 2020-05-02 19:04:40
29 20200503511 8d7h EventID: 571095 Alerta: #1: High me 2020-05-03 02:34:40
3 20200501513 10 d 9 h EventID: 569251 Alerta: Poca memor 2020-05-01 01:03:13
30 20200503512 8d7h EventID: 571096 Alerta: #196611: Hi 2020-05-03 02:37:13
31 20200503513 8d7h EventID: 571117 Alerta: #1: High me 2020-05-03 03:19:40
32 20200503514 8d2h EventID: 571293 Alerta: Free disk spa 2020-05-03 08:14:45
33 20200503515 7 d 22 h EventID: 571431 Alerta: Free disk spa 2020-05-03 11:57:43
34 20200503516 7 d 22 h EventID: 571433 Alerta: Free disk spa 2020-05-03 12:00:44
35 20200503517 7 d 21 h EventID: 571453 Alerta: Free disk spa 2020-05-03 12:48:45
36 20200503518 7 d 21 h EventID: 571455 Alerta: Free disk spa 2020-05-03 12:50:45
37 20200503519 7 d 21 h EventID: 571475 Alerta: Free disk spa 2020-05-03 13:19:46
38 202005035110 7 d 21 h EventID: 571477 Alerta: Free disk spa 2020-05-03 13:21:44
39 202005035111 7 d 19 h EventID: 571527 Alerta: Free disk spa 2020-05-03 14:49:45
4 20200501514 10 d 7 h EventID: 569318 Alerta: #1: High me 2020-05-01 02:34:41
40 202005035112 7 d 18 h EventID: 571559 Alerta: Free disk spa 2020-05-03 15:38:44
41 202005035113 7 d 15 h INC000001383351 || DESVIO LLAMADA 2020-05-03 18:40:54
42 202005035114 7 d 15 h EventID: 571694 Alerta: #1: High me 2020-05-03 19:04:43
43 20200504511 7d9h EventID: 571889 Alerta: #196609: Hi 2020-05-04 00:55:13
44 20200504512 7d9h EventID: 571912 Alerta: ERP GUI CI 2020-05-04 01:01:41
45 20200504513 7d9h EventID: 571914 Alerta: Poca memor 2020-05-04 01:03:14
46 20200504514 7d7h EventID: 571972 Alerta: #1: High me 2020-05-04 02:34:41
47 20200504515 7d7h EventID: 571973 Alerta: #196609: Hi 2020-05-04 02:37:14
48 20200504516 7d6h EventID: 572001 Alerta: #1: High me 2020-05-04 03:28:40
49 20200504517 7d2h EventID: 572160 Alerta: pe.CIMACOM2020-05-04 07:54:51
5 20200501515 10 d 7 h EventID: 569325 Alerta: #196611: Hi 2020-05-01 02:37:14
50 20200504518 7d0h Redirección de Anexos - DHL 2020-05-04 09:49:34
51 20200504519 6 d 23 h SOLICITUD DE CAPEX ADICIONAL || PE2020-05-04 10:40:59
52 202005045110 6 d 22 h Acceso a Plataforma Monitoreo - NOC2020-05-04 12:25:18
53 202005045111 6 d 22 h Acceso a Plataforma Monitoreo - NOC2020-05-04 12:25:22
54 202005045112 6 d 21 h EventID: 572332 Alerta: #2: High CPU u2020-05-04 12:41:27
55 202005045113 6 d 21 h EventID: 572333 Alerta: #1: High CPU u2020-05-04 12:44:27
56 202005045114 6 d 20 h EventID: 572370 Alerta: #1: High CPU u2020-05-04 13:32:26
57 202005045115 6 d 20 h EventID: 572394 Alerta: Free disk spa 2020-05-04 14:07:43
58 202005045116 6 d 20 h INC000001384078 || Requerimiento P2020-05-04 14:26:15
59 202005045117 6 d 19 h Re: ID Avaya no valida ID 300116 y 30 2020-05-04 15:05:42
6 20200501516 10 d 6 h EventID: 569358 Alerta: #1: High me 2020-05-01 03:31:40
60 202005045118 6 d 18 h INC000001384121 || RE: Requerimien2020-05-04 16:22:21
61 202005045119 6 d 17 h EventID: 572490 Alerta: pe.CIMACOM2020-05-04 16:49:18
62 202005045120 6 d 17 h FW: TASA - Solicitud de Accesos al VP 2020-05-04 17:00:15
63 202005045121 6 d 17 h EventID: 572504 Alerta: Free disk spa 2020-05-04 17:01:43
64 202005045122 6 d 17 h prueba 2020-05-04 17:25:17
65 202005045123 6 d 17 h Acceso a Plataforma Monitoreo - NOC2020-05-04 17:25:19
66 202005045124 6 d 17 h FW: TASA - Solicitud de Accesos al VP 2020-05-04 17:25:20
67 202005045125 6 d 16 h EventID: 572542 Alerta: Free disk spa 2020-05-04 18:12:44
68 202005045126 6 d 15 h EventID: 572562 Alerta: Free disk spa 2020-05-04 18:41:43
69 202005045127 6 d 15 h EventID: 572576 Alerta: #1: High me 2020-05-04 19:04:42
7 20200501517 10 d 6 h EventID: 569383 Alerta: Free disk spa 2020-05-01 04:07:45
70 202005045128 6 d 14 h EventID: 572589 Alerta: Free disk spa 2020-05-04 19:30:43
71 202005045129 6 d 14 h EventID: 572591 Alerta: Free disk spa 2020-05-04 19:34:43
72 202005045130 6 d 14 h EventID: 572611 Alerta: Free disk spa 2020-05-04 20:09:46
73 202005045131 6 d 14 h EventID: 572625 Alerta: pe.CIMACOM2020-05-04 20:26:16
74 202005045132 6 d 13 h EventID: 572633 Alerta: Free disk spa 2020-05-04 20:36:44
75 202005045133 6 d 13 h prueba 2020-05-04 21:15:07
76 202005045134 6 d 13 h FW: TASA - Solicitud de Accesos al VP 2020-05-04 21:15:09
77 202005045135 6 d 13 h Acceso a Plataforma Monitoreo - NOC2020-05-04 21:15:10
78 202005045136 6 d 13 h PRUEBA 2020-05-04 21:15:11
79 202005045137 6 d 13 h EventID: 572659 Alerta: Free disk spa 2020-05-04 21:19:44
8 20200501518 10 d 6 h EventID: 569391 Alerta: Free disk spa 2020-05-01 04:11:44
80 202005045138 6 d 13 h EventID: 572661 Alerta: Free disk spa 2020-05-04 21:22:44
81 202005045139 6 d 12 h EventID: 572680 Alerta: VTN Server h 2020-05-04 21:45:20
82 202005045140 6 d 11 h EventID: 572750 Alerta: pe.CIMACOM2020-05-04 22:31:15
83 20200505511 6d9h EventID: 572825 Alerta: More than 102020-05-05 00:27:55
84 20200505512 6d3h EventID: 572834 Alerta: NMS data se 2020-05-05 06:33:14
85 20200505513 6d1h EventID: 572836 Alerta: NMS agent on2020-05-05 08:31:28
86 20200505514 5 d 18 h EventID: 572914 Alerta: pe.CIMACOM.2020-05-05 15:53:46
87 20200505515 5 d 18 h EventID: 573014 Alerta: Free disk spa 2020-05-05 16:24:46
88 20200505516 5 d 15 h EventID: 573102 Alerta: Free disk spa 2020-05-05 18:33:45
89 20200505517 5 d 15 h EventID: 573110 Alerta: Free disk spa 2020-05-05 18:59:45
9 20200501519 10 d 4 h EventID: 569448 Alerta: Free disk spa 2020-05-01 05:57:45
90 20200505518 5 d 15 h EventID: 573111 Alerta: #1: High me 2020-05-05 19:04:42
91 20200505519 5 d 15 h EventID: 573125 Alerta: Free disk spa 2020-05-05 19:26:44
92 202005055110 5 d 14 h EventID: 573133 Alerta: Free disk spa 2020-05-05 19:44:45
93 202005055111 5 d 14 h EventID: 573153 Alerta: Free disk spa 2020-05-05 20:10:43
94 202005055112 5 d 14 h EventID: 573157 Alerta: Free disk spa 2020-05-05 20:12:45
95 202005055113 5 d 13 h EventID: 573181 Alerta: Free disk spa 2020-05-05 20:40:45
96 202005055114 5 d 13 h EventID: 573213 Alerta: Free disk spa 2020-05-05 21:17:43
97 20200506511 5d9h EventID: 573334 Alerta: NMS configur2020-05-06 00:32:44
98 20200506512 5d9h EventID: 573335 Alerta: NMS heartbe 2020-05-06 00:32:45
99 20200506513 5d9h EventID: 573346 Alerta: #196609: Hi 2020-05-06 00:55:15
Last Changed Fecha de cierre Cola Estado
2020-05-01 00:58:16 2020-05-01 00:58:16 cNOC::Cliente CIMACOM closed successful
2020-05-01 07:14:44 2020-05-01 07:14:44 cNOC::COREC3 closed successful
2020-05-06 01:11:45 2020-05-06 01:11:45 cNOC::Cliente CIMACOM closed successful
2020-05-06 01:19:44 2020-05-06 01:19:44 cNOC::Cliente CIMACOM closed successful
2020-05-06 01:55:39 2020-05-06 01:55:39 cNOC::Cliente CIMACOM closed successful
2020-05-06 02:46:41 2020-05-06 02:46:41 cNOC::Cliente CIMACOM closed successful
2020-05-06 02:43:15 2020-05-06 02:43:15 cNOC::Cliente CIMACOM closed successful
2020-05-06 04:13:41 2020-05-06 04:13:41 cNOC::Cliente CIMACOM closed successful
2020-05-06 07:41:22 2020-05-06 07:41:22 Soporte N1::CCUU closed successful
2020-05-06 07:41:05 2020-05-06 07:41:05 Soporte N1::CCUU closed successful
2020-05-06 07:30:28 2020-05-06 07:30:28 Soporte N1::Networking closed successful
2020-05-06 07:31:49 2020-05-06 07:25:41 Soporte N1::Networking closed successful
2020-05-01 08:22:43 2020-05-01 08:22:43 cNOC::COREC3 closed successful
2020-05-06 09:00:27 2020-05-06 09:00:27 Soporte N1::Seguridad closed successful
2020-05-08 16:52:47 2020-05-06 08:59:51 Soporte N1::Seguridad open
2020-05-09 08:46:08 2020-05-09 08:46:07 cNOC::Soporte Nivel 2::CCUU closed successful
2020-05-06 12:54:49 2020-05-06 12:54:49 cNOC::Cliente CIMACOM closed successful
2020-05-07 09:41:05 2020-05-07 09:41:05 cNOC::Cliente TDP closed successful
2020-05-06 17:07:45 2020-05-06 17:07:45 cNOC::COREC3 closed successful
2020-05-06 17:43:45 2020-05-06 17:43:45 cNOC::COREC3 closed successful
2020-05-06 17:38:16 2020-05-06 17:38:16 cNOC::Cliente CIMACOM closed successful
2020-05-06 18:19:44 2020-05-06 18:19:43 cNOC::COREC3 closed successful
2020-05-06 18:51:45 2020-05-06 18:51:45 cNOC::COREC3 closed successful
2020-05-01 09:09:46 2020-05-01 09:09:46 cNOC::COREC3 closed successful
2020-05-06 18:57:46 2020-05-06 18:57:46 cNOC::COREC3 closed successful
2020-05-07 01:01:42 2020-05-07 01:01:42 cNOC::Cliente CIMACOM closed successful
2020-05-06 19:41:44 2020-05-06 19:41:44 cNOC::COREC3 closed successful
2020-05-06 20:23:44 2020-05-06 20:23:44 cNOC::COREC3 closed successful
2020-05-06 21:10:45 2020-05-06 21:10:45 cNOC::COREC3 closed successful
2020-05-06 21:57:45 2020-05-06 21:57:45 cNOC::COREC3 closed successful
2020-05-07 04:58:46 2020-05-07 04:58:46 cNOC::COREC3 closed successful
2020-05-07 01:11:44 2020-05-07 01:11:44 cNOC::Cliente CIMACOM closed successful
2020-05-07 01:10:14 2020-05-07 01:10:14 cNOC::Cliente CIMACOM closed successful
2020-05-07 02:43:42 2020-05-07 02:43:42 cNOC::Cliente CIMACOM closed successful
2020-05-01 09:50:45 2020-05-01 09:50:45 cNOC::COREC3 closed successful
2020-05-07 02:43:15 2020-05-07 02:43:15 cNOC::Cliente CIMACOM closed successful
2020-05-07 04:16:40 2020-05-07 04:16:40 cNOC::Cliente CIMACOM closed successful
2020-05-11 09:58:09 2020-05-11 09:58:09 cNOC::Soporte Nivel 2::CCUU closed successful
2020-05-07 15:15:17 2020-05-07 15:15:17 cNOC::Cliente CIMACOM closed successful
2020-05-07 16:00:43 2020-05-07 16:00:42 cNOC::COREC3 closed successful
2020-05-07 16:05:45 2020-05-07 16:05:45 cNOC::COREC3 closed successful
2020-05-07 16:10:43 2020-05-07 16:10:43 cNOC::COREC3 closed successful
2020-05-07 16:12:44 2020-05-07 16:12:44 cNOC::COREC3 closed successful
2020-05-07 16:47:43 2020-05-07 16:47:43 cNOC::COREC3 closed successful
2020-05-07 17:21:43 2020-05-07 17:21:43 cNOC::COREC3 closed successful
2020-05-01 10:29:44 2020-05-01 10:29:44 cNOC::COREC3 closed successful
2020-05-09 08:33:30 2020-05-09 08:33:30 cNOC::Soporte Nivel 2::CCUU closed successful
2020-05-07 17:41:44 2020-05-07 17:41:44 cNOC::COREC3 closed successful
2020-05-07 18:00:45 2020-05-07 18:00:45 cNOC::COREC3 closed successful
2020-05-07 18:20:07 2020-05-07 18:20:07 cNOC::COREC3 closed successful
2020-05-07 18:44:43 2020-05-07 18:44:43 cNOC::COREC3 closed successful
2020-05-07 19:05:46 2020-05-07 19:05:46 cNOC::COREC3 closed successful
2020-05-08 01:01:40 2020-05-08 01:01:40 cNOC::Cliente CIMACOM closed successful
2020-05-08 03:57:45 2020-05-08 03:57:45 cNOC::COREC3 closed successful
2020-05-09 08:32:18 2020-05-09 08:31:42 cNOC::Soporte Nivel 2::Seguridad closed successful
2020-05-08 00:58:15 2020-05-08 00:58:15 cNOC::Cliente CIMACOM closed successful
2020-05-01 17:48:43 2020-05-01 17:48:43 cNOC::COREC3 closed successful
2020-05-08 01:11:50 2020-05-08 01:11:50 cNOC::Cliente CIMACOM closed successful
2020-05-08 06:51:45 2020-05-08 06:51:45 cNOC::Cliente CIMACOM closed successful
2020-05-08 02:43:41 2020-05-08 02:43:41 cNOC::Cliente CIMACOM closed successful
2020-05-08 02:43:23 2020-05-08 02:43:23 cNOC::Cliente CIMACOM closed successful
2020-05-08 04:16:41 2020-05-08 04:16:41 cNOC::Cliente CIMACOM closed successful
2020-05-08 10:58:11 2020-05-08 10:58:11 cNOC::Cliente TDP closed successful
2020-05-09 08:14:18 2020-05-09 08:14:18 cNOC::Soporte Nivel 2::CCUU closed successful
2020-05-08 13:54:45 2020-05-08 13:54:45 cNOC::COREC3 closed successful
2020-05-08 14:36:43 2020-05-08 14:36:43 cNOC::COREC3 closed successful
2020-05-08 14:56:43 2020-05-08 14:56:43 cNOC::COREC3 closed successful
2020-05-02 01:01:42 2020-05-02 01:01:42 cNOC::Cliente CIMACOM closed successful
2020-05-08 15:10:45 2020-05-08 15:10:45 cNOC::COREC3 closed successful
2020-05-08 15:20:43 2020-05-08 15:20:43 cNOC::COREC3 closed successful
2020-05-08 15:43:46 2020-05-08 15:43:46 cNOC::COREC3 closed successful
2020-05-08 16:16:44 2020-05-08 16:16:44 cNOC::COREC3 closed successful
2020-05-09 03:09:44 2020-05-09 03:09:44 cNOC::COREC3 closed successful
2020-05-09 01:01:40 2020-05-09 01:01:40 cNOC::Cliente CIMACOM closed successful
2020-05-09 11:40:32 2020-05-09 11:40:32 cNOC::COREC3 closed successful
2020-05-09 00:58:14 2020-05-09 00:58:14 cNOC::Cliente CIMACOM closed successful
2020-05-09 02:46:40 2020-05-09 02:46:40 cNOC::Cliente CIMACOM closed successful
2020-05-09 02:43:16 2020-05-09 02:43:16 cNOC::Cliente CIMACOM closed successful
2020-05-02 00:58:15 2020-05-02 00:58:15 cNOC::Cliente CIMACOM closed successful
2020-05-09 04:13:41 2020-05-09 04:13:41 cNOC::Cliente CIMACOM closed successful
2020-05-09 11:42:11 2020-05-09 11:42:11 cNOC::COREC3 closed successful
2020-05-09 15:38:07 2020-05-09 15:38:07 cNOC::Cliente CIMACOM closed successful
2020-05-09 15:45:47 2020-05-09 15:45:47 cNOC::Cliente CIMACOM closed successful
2020-05-09 17:00:45 2020-05-09 17:00:45 cNOC::COREC3 closed successful
2020-05-09 17:05:45 2020-05-09 17:05:45 cNOC::COREC3 closed successful
2020-05-09 18:37:43 2020-05-09 18:37:43 cNOC::COREC3 closed successful
2020-05-10 01:01:42 2020-05-10 01:01:42 cNOC::Cliente CIMACOM closed successful
2020-05-09 20:38:45 2020-05-09 20:38:45 cNOC::COREC3 closed successful
2020-05-09 21:28:44 2020-05-09 21:28:43 cNOC::COREC3 closed successful
2020-05-02 02:24:44 2020-05-02 02:24:43 cNOC::COREC3 closed successful
2020-05-09 22:23:44 2020-05-09 22:23:44 cNOC::COREC3 closed successful
2020-05-09 23:23:43 2020-05-09 23:23:43 cNOC::COREC3 closed successful
2020-05-10 00:19:44 2020-05-10 00:19:44 cNOC::COREC3 closed successful
2020-05-10 10:15:44 2020-05-10 10:15:44 cNOC::COREC3 closed successful
2020-05-10 00:58:16 2020-05-10 00:58:16 cNOC::Cliente CIMACOM closed successful
2020-05-10 02:46:41 2020-05-10 02:46:41 cNOC::Cliente CIMACOM closed successful
2020-05-10 04:16:43 2020-05-10 04:16:43 cNOC::Cliente CIMACOM closed successful
2020-05-11 01:26:55 2020-05-11 01:26:55 cNOC::COREC3 closed successful
2020-05-10 15:42:51 2020-05-10 15:42:51 cNOC::Cliente CIMACOM closed successful
2020-05-11 01:01:42 2020-05-11 01:01:42 cNOC::Cliente CIMACOM closed successful
2020-05-02 02:46:42 2020-05-02 02:46:42 cNOC::Cliente CIMACOM closed successful
2020-05-10 21:05:20 cNOC::Soporte Nivel 2::CCUU open
2020-05-11 01:11:46 2020-05-11 01:11:46 cNOC::Cliente CIMACOM closed successful
2020-05-11 06:56:45 2020-05-11 06:56:45 cNOC::Cliente CIMACOM closed successful
2020-05-11 01:22:43 2020-05-11 01:22:43 cNOC::COREC3 closed successful
2020-05-11 01:32:43 2020-05-11 01:32:43 cNOC::COREC3 closed successful
2020-05-11 01:35:44 2020-05-11 01:35:44 cNOC::COREC3 closed successful
2020-05-11 02:43:41 2020-05-11 02:43:41 cNOC::Cliente CIMACOM closed successful
2020-05-11 02:43:17 2020-05-11 02:43:17 cNOC::Cliente CIMACOM closed successful
2020-05-11 03:23:44 2020-05-11 03:23:43 cNOC::COREC3 closed successful
2020-05-11 04:16:41 2020-05-11 04:16:41 cNOC::Cliente CIMACOM closed successful
2020-05-01 01:11:46 2020-05-01 01:11:46 cNOC::Cliente CIMACOM closed successful
2020-05-02 02:43:15 2020-05-02 02:43:15 cNOC::Cliente CIMACOM closed successful
2020-05-11 04:18:43 2020-05-11 04:18:43 cNOC::COREC3 closed successful
2020-05-11 05:08:43 2020-05-11 05:08:43 cNOC::COREC3 closed successful
2020-05-11 05:48:44 2020-05-11 05:48:44 cNOC::COREC3 closed successful
2020-05-11 05:53:46 2020-05-11 05:53:46 cNOC::COREC3 closed successful
2020-05-11 05:58:45 2020-05-11 05:58:45 cNOC::COREC3 closed successful
2020-05-11 06:01:42 2020-05-11 06:01:42 cNOC::COREC3 closed successful
2020-05-11 06:49:46 2020-05-11 06:49:46 cNOC::COREC3 closed successful
2020-05-11 07:36:45 2020-05-11 07:36:45 cNOC::COREC3 closed successful
2020-05-11 08:11:45 2020-05-11 08:11:45 cNOC::COREC3 closed successful
2020-05-11 08:45:45 2020-05-11 08:45:45 cNOC::COREC3 closed successful
2020-05-02 03:44:45 2020-05-02 03:44:45 cNOC::COREC3 closed successful
2020-05-11 08:49:45 cNOC::COREC3 new
2020-05-02 04:13:41 2020-05-02 04:13:41 cNOC::Cliente CIMACOM closed successful
2020-05-02 04:59:42 2020-05-02 04:59:42 cNOC::COREC3 closed successful
2020-05-02 06:12:44 2020-05-02 06:12:44 cNOC::COREC3 closed successful
2020-05-02 07:25:44 2020-05-02 07:25:43 cNOC::COREC3 closed successful
2020-05-02 16:04:44 2020-05-02 16:04:44 cNOC::COREC3 closed successful
2020-05-02 18:18:37 2020-05-02 18:18:37 cNOC::COREC3 closed successful
2020-05-03 01:01:40 2020-05-03 01:01:40 cNOC::Cliente CIMACOM closed successful
2020-05-03 02:46:41 2020-05-03 02:46:41 cNOC::Cliente CIMACOM closed successful
2020-05-01 06:39:16 2020-05-01 06:39:16 cNOC::Cliente CIMACOM closed successful
2020-05-03 02:43:22 2020-05-03 02:43:22 cNOC::Cliente CIMACOM closed successful
2020-05-03 04:13:41 2020-05-03 04:13:41 cNOC::Cliente CIMACOM closed successful
2020-05-03 08:32:44 2020-05-03 08:32:44 cNOC::COREC3 closed successful
2020-05-03 11:59:43 2020-05-03 11:59:43 cNOC::COREC3 closed successful
2020-05-03 12:08:44 2020-05-03 12:08:44 cNOC::COREC3 closed successful
2020-05-03 12:49:45 2020-05-03 12:49:45 cNOC::COREC3 closed successful
2020-05-03 13:15:44 2020-05-03 13:15:44 cNOC::COREC3 closed successful
2020-05-03 13:20:44 2020-05-03 13:20:44 cNOC::COREC3 closed successful
2020-05-03 14:24:46 2020-05-03 14:24:46 cNOC::COREC3 closed successful
2020-05-03 15:33:46 2020-05-03 15:33:46 cNOC::COREC3 closed successful
2020-05-01 02:43:42 2020-05-01 02:43:42 cNOC::Cliente CIMACOM closed successful
2020-05-04 02:38:44 2020-05-04 02:38:44 cNOC::COREC3 closed successful
2020-05-09 09:12:55 2020-05-09 09:12:55 cNOC::Soporte Nivel 2::CCUU closed successful
2020-05-04 01:01:43 2020-05-04 01:01:42 cNOC::Cliente CIMACOM closed successful
2020-05-04 00:58:14 2020-05-04 00:58:14 cNOC::Cliente CIMACOM closed successful
2020-05-04 01:11:57 2020-05-04 01:11:57 cNOC::Cliente CIMACOM closed successful
2020-05-04 06:46:16 2020-05-04 06:46:16 cNOC::Cliente CIMACOM closed successful
2020-05-04 02:43:41 2020-05-04 02:43:41 cNOC::Cliente CIMACOM closed successful
2020-05-04 02:43:14 2020-05-04 02:43:14 cNOC::Cliente CIMACOM closed successful
2020-05-04 04:13:41 2020-05-04 04:13:41 cNOC::Cliente CIMACOM closed successful
2020-05-04 07:56:52 2020-05-04 07:56:51 cNOC::Cliente CIMACOM closed successful
2020-05-01 02:43:16 2020-05-01 02:43:16 cNOC::Cliente CIMACOM closed successful
2020-05-04 15:58:34 2020-05-04 15:58:34 cNOC::Soporte Nivel 2::CCUU closed successful
2020-05-04 10:40:59 Varios open
2020-05-04 12:25:26 cNOC::Cliente AKAM new
2020-05-05 15:57:55 2020-05-04 19:12:49 Soporte N1 open
2020-05-04 12:47:25 2020-05-04 12:47:25 cNOC::Cliente AKAM closed successful
2020-05-04 12:47:25 2020-05-04 12:47:25 cNOC::Cliente AKAM closed successful
2020-05-04 13:35:26 2020-05-04 13:35:26 cNOC::Cliente AKAM closed successful
2020-05-04 14:20:46 2020-05-04 14:20:46 cNOC::COREC3 closed successful
2020-05-09 08:46:58 2020-05-09 08:46:58 cNOC::Soporte Nivel 2::CCUU closed successful
2020-05-04 15:16:48 2020-05-04 15:16:48 cNOC::Cliente TDP closed successful
2020-05-01 04:13:41 2020-05-01 04:13:41 cNOC::Cliente CIMACOM closed successful
2020-05-09 08:45:33 2020-05-09 08:45:33 cNOC::Soporte Nivel 2::CCUU closed successful
2020-05-04 16:52:16 2020-05-04 16:52:16 cNOC::Cliente CIMACOM closed successful
2020-05-04 17:33:38 cNOC::Soporte Nivel 2::Seguridad open
2020-05-04 17:02:43 2020-05-04 17:02:43 cNOC::COREC3 closed successful
2020-05-04 17:29:23 2020-05-04 17:29:22 Soporte N1 closed successful
2020-05-04 17:29:03 2020-05-04 17:29:03 Soporte N1 closed successful
2020-05-04 17:28:13 2020-05-04 17:28:13 Soporte N1 closed successful
2020-05-04 18:21:44 2020-05-04 18:21:43 cNOC::COREC3 closed successful
2020-05-04 18:56:43 2020-05-04 18:56:42 cNOC::COREC3 closed successful
2020-05-05 15:55:42 2020-05-05 15:55:42 cNOC::Cliente CIMACOM closed successful
2020-05-01 04:08:45 2020-05-01 04:08:45 cNOC::COREC3 closed successful
2020-05-04 19:31:44 2020-05-04 19:31:43 cNOC::COREC3 closed successful
2020-05-04 19:44:44 2020-05-04 19:44:44 cNOC::COREC3 closed successful
2020-05-04 20:22:46 2020-05-04 20:22:46 cNOC::COREC3 closed successful
2020-05-04 20:28:16 2020-05-04 20:28:16 cNOC::Cliente CIMACOM closed successful
2020-05-04 21:12:44 2020-05-04 21:12:44 cNOC::COREC3 closed successful
2020-05-04 21:17:35 2020-05-04 21:17:35 Soporte N1 Sin soporte activo
2020-05-04 21:17:50 2020-05-04 21:17:50 Soporte N1 Sin soporte activo
2020-05-04 21:18:01 2020-05-04 21:18:01 Soporte N1 closed successful
2020-05-04 21:52:43 2020-05-04 21:52:43 Soporte N1 closed successful
2020-05-04 21:21:44 2020-05-04 21:21:44 cNOC::COREC3 closed successful
2020-05-01 04:43:46 2020-05-01 04:43:46 cNOC::COREC3 closed successful
2020-05-05 08:02:46 2020-05-05 08:02:46 cNOC::COREC3 closed successful
2020-05-04 21:55:34 2020-05-04 21:55:33 cNOC::COREC3 closed successful
2020-05-04 22:33:15 2020-05-04 22:33:15 cNOC::Cliente CIMACOM closed successful
2020-05-05 15:57:55 2020-05-05 15:57:55 cNOC::COREC3 closed successful
2020-05-06 00:39:15 2020-05-06 00:39:15 cNOC::Cliente AKAM closed successful
2020-05-06 00:32:51 2020-05-06 00:32:51 cNOC::Cliente AKAM closed successful
2020-05-05 15:53:48 2020-05-05 15:53:48 cNOC::Cliente CIMACOM closed successful
2020-05-05 16:35:43 2020-05-05 16:35:43 cNOC::COREC3 closed successful
2020-05-05 18:35:45 2020-05-05 18:35:45 cNOC::COREC3 closed successful
2020-05-05 19:05:46 2020-05-05 19:05:45 cNOC::COREC3 closed successful
2020-05-01 05:59:45 2020-05-01 05:59:45 cNOC::COREC3 closed successful
2020-05-06 01:01:43 2020-05-06 01:01:43 cNOC::Cliente CIMACOM closed successful
2020-05-05 19:30:44 2020-05-05 19:30:44 cNOC::COREC3 closed successful
2020-05-05 19:56:46 2020-05-05 19:56:46 cNOC::COREC3 closed successful
2020-05-05 20:11:46 2020-05-05 20:11:46 cNOC::COREC3 closed successful
2020-05-05 20:33:45 2020-05-05 20:33:45 cNOC::COREC3 closed successful
2020-05-05 21:14:45 2020-05-05 21:14:44 cNOC::COREC3 closed successful
2020-05-06 08:31:45 2020-05-06 08:31:45 cNOC::COREC3 closed successful
2020-05-06 00:37:07 2020-05-06 00:37:07 cNOC::Cliente AKAM closed successful
2020-05-06 00:37:07 2020-05-06 00:37:07 cNOC::Cliente AKAM closed successful
2020-05-06 00:58:15 2020-05-06 00:58:15 cNOC::Cliente CIMACOM closed successful
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2 low 000000PE01LIM 000000PE01LIM
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2 low 000000PE01LIM 000000PE01LIM
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3 normal
3 normal 000001PE01LIM 000001PE01LIM
3 normal 000001PE01LIM 000001PE01LIM
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3 normal 010001PE01LIM 010001PE01LIM
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3 normal 000001PE01LIM 000001PE01LIM
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0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
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0
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0
0
0
0
0
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0
0
0
0
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0
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0
0
0
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0
0
0
0
0
0
0
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0
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0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
FirstResponseTimeDestinationDate FirstResponseTime UpdateTimeEscalation UpdateTimeNotification
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
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0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
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0
0
0
0
0
0
0
0
0
0
0
0
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0
0
0
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0
0
0
0
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0
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0
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0
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0
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0
0
0
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0
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0
0
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0
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0
0
0
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0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
UpdateTimeDestinationTime UpdateTimeDestinationDate UpdateTimeWorkingTime UpdateTime
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
0 0
SolutionTime SolutionInMin SolutionDiffInMin SolutionTimeWorkingTime SolutionTimeEscalation
0 0 0
0 0 0
10 0 0
15 0 0
32 0 0
14 0 0
6 0 0
74 0 0
42 0 0
37 0 0
25 0 0
20 0 0
0 0 0
71 0 0
70 0 0
4277 0 0
2 0 0
1164 0 0
1 0 0
22 0 0
1 0 0
6 0 0
3 0 0
0 0 0
5 0 0
359 0 0
15 0 0
27 0 0
30 0 0
0 0 0
0 0 0
10 0 0
6 0 0
9 0 0
0 0 0
6 0 0
48 0 0
5584 0 0
1 0 0
0 0 0
2 0 0
3 0 0
0 0 0
28 0 0
31 0 0
0 0 0
2342 0 0
4 0 0
17 0 0
9 0 0
33 0 0
12 0 0
356 0 0
111 0 0
1976 0 0
3 0 0
0 0 0
10 0 0
348 0 0
8 0 0
6 0 0
45 0 0
99 0 0
1211 0 0
27 0 0
16 0 0
0 0 0
61 0 0
13 0 0
2 0 0
21 0 0
24 0 0
281 0 0
356 0 0
0 0 0
2 0 0
12 0 0
6 0 0
3 0 0
51 0 0
0 0 0
1 0 0
7 0 0
0 0 0
0 0 0
0 0 0
356 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
3 0 0
12 0 0
57 0 0
0 0 0
2 0 0
357 0 0
12 0 0
0 0 0
10 0 0
352 0 0
0 0 0
0 0 0
0 0 0
9 0 0
6 0 0
0 0 0
48 0 0
0 0 0
6 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
11 0 0
30 0 0
0 0 0
0 0 0
54 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
357 0 0
12 0 0
0 0 0
6 0 0
54 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
0 0 0
8072 0 0
356 0 0
3 0 0
10 0 0
343 0 0
9 0 0
6 0 0
45 0 0
2 0 0
0 0 0
369 0 0
0 0 0
0 0 0
407 0 0
5 0 0
2 0 0
3 0 0
13 0 0
6860 0 0
11 0 0
0 0 0
6743 0 0
2 0 0
0 0 0
1 0 0
4 0 0
3 0 0
2 0 0
8 0 0
14 0 0
1251 0 0
0 0 0
1 0 0
10 0 0
13 0 0
2 0 0
23 0 0
2 0 0
2 0 0
2 0 0
37 0 0
0 0 0
0 0 0
2 0 0
0 0 0
2 0 0
477 0 0
780 0 0
748 0 0
0 0 0
10 0 0
2 0 0
6 0 0
0 0 0
357 0 0
4 0 0
12 0 0
1 0 0
21 0 0
19 0 0
31 0 0
0 0 0
0 0 0
3 0 0
SolutionTimeNotification SolutionTimeDestinationTime SolutionTimeDestinationDate
SolutionTimeWorkingTime First Lock Bloquear StateType UntilTime UnlockTimeout
unlock closed 0 1588312696
unlock closed 0 1588335284
unlock closed 0 1588745505
unlock closed 0 1588745984
unlock closed 0 1588748139
unlock closed 0 1588751201
unlock closed 0 1588750995
unlock closed 0 1588756421
2020-05-06 07:34:22 unlock closed 0 1588768882
2020-05-06 07:35:52 unlock closed 0 1588768864
2020-05-06 07:19:18 unlock closed 0 1588768228
2020-05-06 07:12:29 lock closed 0 1588768309
unlock closed 0 1588339363
2020-05-06 07:53:37 unlock closed 0 1588773627
2020-05-06 08:55:59 lock open 0 1588974767
2020-05-09 08:46:01 unlock closed 0 1589031967
unlock closed 0 1588787689
2020-05-07 09:40:23 unlock closed 0 1588862464
unlock closed 0 1588802865
unlock closed 0 1588805025
unlock closed 0 1588804696
unlock closed 0 1588807183
unlock closed 0 1588809105
unlock closed 0 1588342186
unlock closed 0 1588809466
unlock closed 0 1588831302
unlock closed 0 1588812104
unlock closed 0 1588814624
unlock closed 0 1588817445
unlock closed 0 1588820265
unlock closed 0 1588845526
unlock closed 0 1588831904
unlock closed 0 1588831814
unlock closed 0 1588837422
unlock closed 0 1588344645
unlock closed 0 1588837395
unlock closed 0 1588843000
2020-05-11 09:57:53 unlock closed 0 1589209089
unlock closed 0 1588882517
unlock closed 0 1588885243
unlock closed 0 1588885545
unlock closed 0 1588885843
unlock closed 0 1588885964
unlock closed 0 1588888063
 unlock closed 0 1588890103
unlock closed 0 1588346984
2020-05-09 08:33:20 unlock closed 0 1589031210
unlock closed 0 1588891304
unlock closed 0 1588892445
unlock closed 0 1588893607
unlock closed 0 1588895083
unlock closed 0 1588896346
unlock closed 0 1588917700
unlock closed 0 1588928265
2020-05-09 08:31:35 unlock closed 0 1589031138
unlock closed 0 1588917495
unlock closed 0 1588373323
unlock closed 0 1588918310
unlock closed 0 1588938705
unlock closed 0 1588923821
unlock closed 0 1588923803
unlock closed 0 1588929401
2020-05-08 10:57:51 unlock closed 0 1588953491
2020-05-09 08:12:45 unlock closed 0 1589030058
unlock closed 0 1588964085
unlock closed 0 1588966603
unlock closed 0 1588967803
unlock closed 0 1588399302
unlock closed 0 1588968645
unlock closed 0 1588969243
unlock closed 0 1588970626
unlock closed 0 1588972604
unlock closed 0 1589011784
unlock closed 0 1589004100
unlock closed 0 1589042432
unlock closed 0 1589003894
unlock closed 0 1589010400
unlock closed 0 1589010196
unlock closed 0 1588399095
unlock closed 0 1589015621
unlock closed 0 1589042531
unlock closed 0 1589056687
unlock closed 0 1589057147
unlock closed 0 1589061645
unlock closed 0 1589061945
unlock closed 0 1589067463
unlock closed 0 1589090502
unlock closed 0 1589074725
unlock closed 0 1589077723
unlock closed 0 1588404283
unlock closed 0 1589081024
unlock closed 0 1589084623
unlock closed 0 1589087984
unlock closed 0 1589123744
unlock closed 0 1589090296
unlock closed 0 1589096801
unlock closed 0 1589102203
unlock closed 0 1589178415
unlock closed 0 1589143371
unlock closed 0 1589176902
unlock closed 0 1588405602
unlock open 0 1589162394
unlock closed 0 1589177506
unlock closed 0 1589198205
unlock closed 0 1589178163
unlock closed 0 1589178763
unlock closed 0 1589178944
unlock closed 0 1589183021
unlock closed 0 1589182997
unlock closed 0 1589185423
unlock closed 0 1589188601
unlock closed 0 1588313506
unlock closed 0 1588405395
unlock closed 0 1589188723
unlock closed 0 1589191723
unlock closed 0 1589194124
unlock closed 0 1589194426
unlock closed 0 1589194725
unlock closed 0 1589194902
unlock closed 0 1589197786
unlock closed 0 1589200605
unlock closed 0 1589202705
unlock closed 0 1589204745
unlock closed 0 1588409085
unlock new 0 1589204985
unlock closed 0 1588410821
unlock closed 0 1588413582
unlock closed 0 1588417964
unlock closed 0 1588422343
unlock closed 0 1588453484
unlock closed 0 1588461517
unlock closed 0 1588485700
unlock closed 0 1588492001
unlock closed 0 1588333156
 unlock closed 0 1588491802
unlock closed 0 1588497221
unlock closed 0 1588512764
unlock closed 0 1588525183
unlock closed 0 1588525724
unlock closed 0 1588528185
unlock closed 0 1588529744
unlock closed 0 1588530044
unlock closed 0 1588533886
unlock closed 0 1588538026
unlock closed 0 1588319022
unlock closed 0 1588577924
2020-05-09 09:12:45 unlock closed 0 1589033575
unlock closed 0 1588572102
unlock closed 0 1588571894
unlock closed 0 1588572717
unlock closed 0 1588592776
unlock closed 0 1588578221
unlock closed 0 1588578194
unlock closed 0 1588583621
unlock closed 0 1588597012
unlock closed 0 1588318996
2020-05-04 15:53:39 unlock closed 0 1588625914
unlock open 0 1588606859
unlock new 0 0
2020-05-04 19:11:50 lock open 0 1588712275
unlock closed 0 1588614445
unlock closed 0 1588614445
unlock closed 0 1588617326
unlock closed 0 1588620046
2020-05-09 08:46:38 unlock closed 0 1589032018
2020-05-04 15:16:26 unlock closed 0 1588623408
unlock closed 0 1588324421
2020-05-09 08:43:50 unlock closed 0 1589031933
unlock closed 0 1588629136
2020-05-04 17:31:56 lock open 0 1588631618
unlock closed 0 1588629763
2020-05-04 17:29:11 unlock closed 0 1588631363
2020-05-04 17:28:29 unlock closed 0 1588631343
2020-05-04 17:27:56 unlock closed 0 1588631293
unlock closed 0 1588634504
unlock closed 0 1588636602
unlock closed 0 1588712142
unlock closed 0 1588324125
unlock closed 0 1588638703
 unlock closed 0 1588639484
unlock closed 0 1588641766
unlock closed 0 1588642096
unlock closed 0 1588644764
2020-05-04 21:17:21 unlock closed 0 1588645055
2020-05-04 21:17:44 unlock closed 0 1588645070
2020-05-04 21:17:58 unlock closed 0 1588645081
2020-05-04 21:18:08 unlock closed 0 1588647163
unlock closed 0 1588645304
unlock closed 0 1588326226
unlock closed 0 1588683766
unlock closed 0 1588647333
unlock closed 0 1588649595
unlock closed 0 1588712275
unlock closed 0 1588743555
unlock closed 0 1588743171
unlock closed 0 1588712028
unlock closed 0 1588714543
unlock closed 0 1588721745
unlock closed 0 1588723545
unlock closed 0 1588330785
unlock closed 0 1588744903
unlock closed 0 1588725044
unlock closed 0 1588726606
unlock closed 0 1588727506
unlock closed 0 1588728825
unlock closed 0 1588731285
unlock closed 0 1588771905
unlock closed 0 1588743427
unlock closed 0 1588743427
unlock closed 0 1588744695
EscalationResponseTime EscalationSolutionTime EscalationUpdateTime RealTillTimeNotUsed
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
0 0 0 0
Número de artículos Proceso Cliente Final Actividad Criticidad Impacto
2
2
2
2
2
2
2
2
7 OFTALMOSALUD
7 PRIMAX
7 NEPTUNIA
12 CHINALCO
2
7 CAJA TRUJILLO - CMAC TRUJILLO
10 BANCO CENTRAL DE RESERVA DEL PERU - BCRP
2
3
2
2
2
3
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
3
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
3
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
3
2
2
2
2
2
2
3
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
3
2
2
1
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
1
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
3
2
2
1 CLINICA SAN PABLO S.A.C.
2
9
4
4
4
2
2
2
2
2 CHINALCO
3
3
2
3
3
3
2
2
2
2
2
2
2
3
2
3
3
3
6
2
2
2
2
3
2
4
4
3
2
2
2
2
2
2
2
2
2
2
2
4
4
2
Revisión Requerida Resultado de Decisión Fecha Inicial de Reparación

No
No
No
No

No
No
No

No

No
No

No

No
No
No

No

No

No
No

No

No

No
No
No
No
No
No
No
Fecha Inicial de Recuperación Fecha de Decisión Fecha de vencimiento Ticket Maestro

2020-05-09 09:24:00

2020-05-09 14:13:00

2020-05-10 12:50:00
2020-05-10 17:29:00

2020-05-10 23:32:00

2020-05-11 09:15:00
2020-05-11 12:00:00
2020-05-13 20:58:00
2020-05-06 18:39:00

2020-05-07 09:47:00
2020-05-07 10:38:00

2020-05-07 14:23:00
2020-05-07 15:04:00

2020-05-07 16:21:00
SystemMonitoring HostName SystemMonitoring ServiceName ZabbixEventID LRAlarmID LRCaseID
569230
569487
573363
573365
573387
573431
573432
573441

569513

573792

573954
573962
573969
573990
574010
569551
574018
574026
574033
574053
574067
574105
574125
574245
574247
574307
569583
574308
574335

574778
574798
574802
574810
574812
574818
574840
569609

574878
574880
574894
574901
574922
574929
574931

575130
569623
575149
575151
575212
575219
575256

575584
575610
575636
569939
575638
575652
575660
575680
575700
575789
575933
576316
576689
576704
570160
576868
578718
578862
578863
578914
578916
578960
578992
579041
579055
570211
579075
579101
579133
579153
579178
579233
579271
579417
579697
579835
570219

580061
580063
580084
580093
580101
580145
580146
580173
580181
569249
570220
580206
580233
580259
580261
580269
580277
580285
580324
580362
580376
570241
580396
570248
570281
570319
570345
570389
570775
570807
571095
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