and logistics facilities management 2. Creative Marketing 2. High employee turnover programs rate SWOT ANALYSIS 3. Strong financial 3. Lack of cross-cultural (Jollibee Foods Corporation) performance engagement 4. Strong brand image 4. Unhealthy product offers 5. Branches in strategic 5. Lack of product locations innovation 6. Quick service to 6. Highly substitutable customers products OPPORTUNITIES S-O Strategies W-O Strategies 1. International expansion 1. Create marketing strategies 1. Provide service incentives will result to wider market on cross-cultural audiences to employees to motivate them and higher profit (S2, O3) (W2, O4) 2. There have been an increasing number of 2. Employ marketing 2. Promote awareness on the internet users hence there campaign on digital media effects of excessive is an opportunity to platforms such as Facebook. consumption on unhealthy expand presence online by (S2, O2) products (W4, O2) using internet to interact with costumers. 3. Adaptation of products 3. Engage in international 3. Introduce products to and services to culture market to further improve untapped domestic locations and tradition brand image. (S4, O1) (W6, O5) 4. Employees receive extensive training so that 4. Implement training 4. Incorporate cross-cultural they could learn the programs to employees to innovation on new products corporate values of enhance logistics. (S1, O4) (W5, O3) integrity and humility. 5. Invest on strategic locations 5. Strong domestic 5. Invest in international with significant consumption consumptions engagements (W3, O1) percentage (S5, O5) 6. Filipino consumer 6. Introduce digital queuing to 6. Ensure sufficient market preferences shifting enhance service convenience availability for products (W6, towards convenience over to customers (S6, O6) O6) cost THREATS S-T Strategies W-T Strategies 1. Change in consumer 1. Employ creative marketing 1. Implement contingency demand due to the current strategies to gain attraction plans for employees during economic condition of the from consumers. (S2, T1) unforeseen events (W2, T2) Philippines 2. Introduce healthier products 2. Introduce products to 2. Disruption of operations to improve brand image to international customers (S3, due to natural disasters customers (S4, T3) T5) 3. Change in consumers’ 3. Invest in international and 3. Innovate healthier products preference for a healthier local engagements by utilizing for the customers (W4, T3) lifestyle financial capacity (S3, T5) 4. Strict compliance on 4. Implement logistical 4. Introduce new products to sanitary standards contingencies (S1, T2) the market (W6, T5) 5. Competition from both 5. Venture out in food truck 5. Implement product international and local industry by introducing a innovation to be distributed fast food chains Jollibee version of it. (S5, T6) using food trucks (W5, T6) 6. Growing number of food 6. Implement strict sanitary 6. Enhance existing products trucks and street protocols to maintain brand to cope up with consumer stalls/kiosks in the image (S4, T5) demands (W6, T1) Philippines