MANAGEMENT FUNCTIONS Product

1. PLANNING
– determining in advance what to be done,
how it is to be done
– setting goals and objective – first step in planning
Goals – Target future results. Ex. To increase sales
Objective – State in general. Ex. To increase sales 10%
higher than last year
– Must be SMART – Specific, Measurable,
Attainable, Relevant, Timebound
2. ORGANIZING
– create a structure with fully integrated part that are
related to each other
3. STAFFING
– recruitment and selection of manpower
– looking for efficient and effective
Effective – producing desired results/outputs
Efficient – producing desired results/outputs with less
cost, time and resources
Factors influencing efficiency of labor:
▪ Experience
▪ Level of Literacy – educational attainment
▪ Health
▪ Socio-cultural factors – way of living, practices,
belief, values and traditions which are historically
evolved since the beginning
4. DIRECTING
– Motivation – “movere” – to move
– Leadership – art of influencing other people
– Communication – transmitting meaning between
individuals
*observe effective communication
*there is a clear message to understand
Services
▪ Intangible – impossibility of touching, seeing,
hearing and smelling.
▪ Inseparable – service cannot be separated
from the person/seller
▪ Heterogeneity – product is homogenous in terms of
standard
– impossible or difficult to standardize
the quality among several offering
the same services.
Inputs: 6M’s or Resources of Management
▪ Money
▪ Manpower – employees – lifeblood of organization
▪ Materials – raw materials – unprocessed goods
– intermediate product – partially processed
– unidentified
finished product
– finished goods – goods ready for
consumption
▪ Method – strategies
▪ Machines
▪ Market – place where buyers and sellers meet
Types of Production
▪ Labor Intensive Production – employs manpower
▪ Capital Intensive – employs machines
Abraham Maslow’s Hierarchy of Needs

Frederick Taylor
– Father of Scientific Management
– “money is the best motivator”
Financial incentive

5. CONTROLLING
– Performance Evaluation
– Disciplinary Action – action taken by the
management towards the employee for
infraction/violation of company policies,
rules and regulation.

JPA