SOUTHVILLE

INTERNATIONAL

SCHOOL AND COLLEGES

1281 Tropical Avenue corner Luxembourg Street, BF Homes International, Las Pinas City,
Philippines 1740

MASTER IN BUSINESS ADMINISTRATION

MBA PROGRAM
COURSE SYLLABUS

Strategic Operations Management

Professor: Engr. Pedrito A. Salvador, PhD

E-mail Address: pedrosalvador6355@yahoo.com

Cell Phone No. +63 09081189848

March 7, 2020

APPROVAL: Dr. Vic Manabat, DBA, FBE

Dean, Southville Business School

MBA SOM SYLLABUS

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 Course Name: Strategic Operations Management

Professor: Engr. Pedrito A. Salvador, PhD

E-mail Address: pedrosalvador6355@yahoo.com

Cell phone No. +63 09081189848

Course Description:

This course will examine the nature, content, development and implementation of
an organization’s operations strategy, and the consequent implications in the
management of quality, productivity, capacity, and process improvement.

The students will analyze the relationships between manufacturing and service
companies and their suppliers, customers, and competitors. The course covers
strategic decisions in technology, facilities, vertical integration, human resources,
and other areas, and also explores means of competition such as cost, quality, and
innovation.

In particular, it covers:

Introducing the key elements of operations strategy and management in the

delivery of both services and goods.

Reflecting upon the role of operations strategy and management within the
organization and their contribution to wider organizational strategies, goals and
objectives.

Considering how organizations can develop and deploy distinct operations

strategies.

Understanding the context of operations strategy and management and its links
with other disciplines of management and other organizations.

Demonstrating the link between core concepts and modern applications in a

number of industries.

Appreciating the contemporary changes within the field of study and the current
research directions.
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Encouraging a critical reflection on the orientation and direction of operations
strategy and management as a body of learning.

Course Objectives:

By the end of the course, students should be able to:

1. Critique the role of operations strategy within an organization and its

contribution to wider organizational strategies, goals and objectives;

2. Analyze, evaluate and recommend changes in the operations strategy of an

organization.

3. Integrate knowledge gained in other courses and to deliver additional

information in the area of manufacturing and service operations,
particularly with regard to the job of the general manager and the operating
function.

4. Demonstrate a managerial point of view i.e. a capacity for analyzing operations

problems on a functional, business, and company-wide basis.

Key Students Skills:

Communication

Working with others

Self Discipline

Improving own learning and performance

Information Technology Skills

Numerical and Problem Solving

SOM students are expected to have a strong interest in understanding

operations – in either manufacturing or service industries – and the
role operations can play in business strategy and competitive
advantage as well as in eagerness of developing greater
understanding of operations from a strategic perspective.

All students are also expected to be an active participants throughout

the entire class theory and research presentations and thus contribute to the
quality of discussion. Please note however that the frequency (i.e. the
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 quantity) of the interventions in the class is not the key criterion for
effective class participation.

The classroom should be considered as a laboratory in which you can

test your ability to convince your peers of the correctness of your approach
to complex problems and of your ability to achieve the desired results
through the use of that approach.  

Course Teaching and Learning Methods:

Home Study

Theory Summary Presentation

Case Analysis

Class Discussions, Q and A

Video Clip Showing

Research of Actual OS Implementation

 

Course Resources:
eBooks to be provided free to each of the student

Textbook: Operations Strategy by Slack and Lewis 3rd Edition

Reference Books: Operations Strategy by James

Strategic Operations Management by Brown et al

Student Performance Measurement:

Criteria % Distribution

Attendance 15
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 Punctuality 15

Team Participation 20

Quality of Interaction 20

Research Project Quality 30

Total: 100%

Course Guidelines:

1. Each student shall work on his own through home study of the SOM
topics and case study as specified in the succeeding course schedule.
Self –study readings shall be done to acquire knowledge on the detailed
meaning of concepts and principles as given and fully exemplified in the
given textbook and reference books.

2. The class shall be divided into four (3) teams. A team shall be headed
by a leader and shall coordinate his team in working and presenting to
the class the summary of the topics assignment and the case study as
provided in the course schedule.

3. All students are required to read both the topics and case assignments at
home. All teams shall start at 8:30 am in the class and work by group
study on the same case study and come up an analysis and
recommendation to the case problem for finalization in the morning. All
teams shall document their analysis and recommendation and be
submitted at 12 pm. either in word or powerpoint document and email to
my yahoo account, pedrosalvador6355@yahoo.com.

4. In the afternoon starting at 1 pm, the assigned team shall present the
summary of the topics assignment and their case analysis to the class
and non-presenter teams shall have all the time and chances to react and
challenge the analysis and solution after the presentation.

5. After the case presentation of the assigned team, non-presenting 3

teams shall have ten minutes to convene to grade the performance of the
assigned team. Criteria to be used are the following:

a. Presentation within time limit- 20%

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 b. Quality of presentation-20%

c. Quality of content delivery-20%

d. Excellence in handling discussion, and Q & A portion-20%

e. Equality in presentation distribution -20%

TOTAL= 100%

6. In addition to the final examination each student is required to submit a

research study about a local company engaged in either manufacturing
or service that highlights their operations management processes and
come up an analysis and recommendation of an effective operations
strategy that is suited and will make further the business more viable
and successful in a long term basis. This study and recommendation
must be submitted on the last day of the course schedule.

Course Activities and Schedule:

Session Activities Learning Method Responsibility

March 7 Class Organization Presentation Professor

Course Definition

Course Guidelines

Student Performance

Theory and Case Presentation

OS Introduction Theory Professor

March 14 Ch1 Team 1

Developing resources

for strategic impact

Ch2

Operations Performance

Case: Delta Synthetic Fibres

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 March 21 Ch3 Team 2

Substitute for Strategy

Ch4

Capacity Strategy

Case:Turn Around at the Preston Plant

March 28 Ch5 Team 3

  Purchasing and Supply Strategy

Ch6

Process Technology Strategy

Case:Disneyland Resort Paris

April 4Final Examination All

  Ch7 &Ch8

Improvement Strategy

Product and Service Devt and Org

The Process of Operations Strategy 1&2

Case:: To be announced on April 4 morning

End

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