The chosen job to the STARBUCKS is a barista.

It is currently the most popular position at

the organization. As a Starbucks barista, you will be responsible for a wide range of
different tasks in your day-to-day interactions with your customers.

 The duties of barista are :

 Promotes the culture, value, and missions of Starbucks.

 Provides excellent customer service to all guests.
 Able to work under pressure and maintains a calm demeanor at all times Maintains the
store and anticipates the customer’s needs.
 Someone who always arrives at their shift on time and maintains a consistent
attendance.
 Able to work flexible hours that include early mornings, evenings, weekends, nights
and possible holidays.
 A great multi-tasker and able to perform many different tasks within the store during
each shift.
 Prepares beverages, food products, and handles cash.

Barista at Starbucks work a wide range of different hours based on the staffing needs of each
individual store. Typical time periods that you may be expected to come to work include late
nights, as well as early mornings. Barista can be either full-time or part-time, with the total
working hours ranging anywhere from 20 to 40 hours each week. In rare cases, overtime may
occasionally be required during busy periods.

 Starbucks Machines, Tools and Equipment

To craft the perfect cup, our barista need the best equipment. None is more important than
our custom-designed espresso machines. With unerring accuracy, they grind and pour shots
to the precise time required for the peak flavor. This allows our barista to concentrate on
crafting your drink exactly the way you like it. The Starbucks also launched new innovative
milk pitchers, specially designed by the,. It helps the barista turn cold milk into sweet, creamy
steamed milk with the thick, velvety foam that just tastes best.

The list of high-quality coffee machines which Starbucks uses to produce their most popular
coffee blends:

 Mastrena High Performance Espresso Machine

 Chemex Coffee Maker

 Clover Coffee Maker

 Verismo System Coffee Maker

 Additional task involved

The additional duties involved are barista may field customer complaints or questions, as well.
Barista at Starbucks also must often clean coffee machines, restaurant areas, restrooms, and
preparation areas during a normal shift. Barista work to maintain good customer relations and
speedy delivery of all beverages as well as complete assigned tasks from management every
day. Customer’s satisfaction is the priority of each employees. The barista will be provided
basics training program for a newly hired barista on essential skills and knowledge required to
the barista role at Starbucks Coffee Company. Through the use of simple and intuitive tools,
skills are taught through one-to-one delivery and on-the-job training. It is a highly effective
learning experience for a new barista that quickly enhances confidence and competence in
delivering customer service.

 Desired output of level

Starbucks puts quality over quantity. The quality of the ingredients used by the barista
establish and preserve a brand’s name in the consumer’s mind. Starbucks’ quality begins with
bean procurement and the company works directly with more than 3,00,000 coffee growers
ensuring the quality and flavour of coffee beans.They do some research to understand the
consumers, their hidden needs and their contexts of product use.
Starbucks has a following status among consumers and they have also implemented
loyalty-based programs to drive loyalty with the Starbucks Rewards programs and Starbucks
Card. The Starbucks Card is a value card program that provides convenience, support gifting,
and increase the frequency of store visits by cardholders and integrated with their mobile
application.Their stores are community friendly, focused on recycling and reducing waste.
They build goodwill among communities where they operate. This will keep the loyal
customers remain to purchase coffee from Starbucks and also attract the non-regular
customers.