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QUALITY MANAGEMENT SYSTEM

AUDIT CHECK LIST QSC F02 R1


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PROJECT NAME: AUDIT DATE:

CLUSTER: AUDIT NO:

BUSINESS UNIT: AUDIT BY: CLUSTER / HQ

1)

AUDITOR(s)
2)

Opening Meeting:

ATTENDEE(s)
Closing Meeting:

 Observations / Findings shall either be a conformance or Non conformance.


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AUDIT CHECK LIST QSC F02 R1
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PROJECT MANAGEMENT

 Observations / Findings shall either be a conformance or Non conformance.


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AUDIT CHECK LIST QSC F02 R1
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ISO
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CONTEXT OF THE ORGANIZATION
Determination of Internal and External
1 Issues of the operation and 4.1 QSF / 4.1 / F01
organization.
Determination of Needs and
2 4.2 MOM of MRM
expectation of interested parties

Action plan to address the needs and Action Plan / MOM


3 4.2
expectations MRM

LEADERSHIP AND PLANNING

Labour licensee,
Environmental
Ensure the statutory and regulatory Clearance , Pollution
4 requirements are determined and 5.1.2 Control board Other
consistently met. Regulatory
requirements if any
etc.,
Nominate a non QA/QC person as
Management Representative at site
5 Circular
level to co-ordinate PQP
implementation
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6 Ensure Quality Objectives planned 6.2 Quality Objective
 Observations / Findings shall either be a conformance or Non conformance.
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are in line with customer requirement,


Cluster / HQ objectives. Ensure it is reports/ MOM of
communicated & reviewed for its MRM
progress and advice for improvement.
Review the details of identified risks
7 and status of mitigation plan & its 6.1 QSF/6.1/F01
effectiveness.
RESOURCE MANAGEMENT
Establish Site Infrastructure & Other
amenities as per the “Project Project excellence
7 7.1.3
Excellence” Guidelines issued by Guidelines
Management.
Identify the requirement of training for
staff, recommend and
8 7.2 Training Records
measure/evaluate performance
improvement of staff after training.
DOCUMENTED INFORMATION

Approve PQP and maintain a 7.5 / Controlled copy of


9
controlled copy of PQP 7.5.3 latest approved PQP

ISO
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OPERATION

 Observations / Findings shall either be a conformance or Non conformance.


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AUDIT CHECK LIST QSC F02 R1
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Prepare the budget and targets for


Budget review and
10 the project as per the management 8.1
target status
advice.
Receive the customer letter,
Complaints and other Log of customer
11 8.2.1
correspondence and delegate Correspondence
responsibilities and target for closure.
Ensure timely submissions of
MIS and Client
12 reports / documents to customer and 8.1
submittals
management.
Participate / organize meeting with
MOM of Customer
13 customer and monitor completion of 8.2
Meeting
action as agreed in the meeting
Identify the work / critical activity that
requires expertise agency. Identify
List of approved
14 the specialized agency. Attain 8.1
specialized work.
approval from management,
customer if contractually required.
Sub-contractor /
Evaluate and Rate the sub-
15 8.4 vendor evaluation
contractor / vendors quarterly
reports
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Review and approve Method
16 statements of all activities before start 8.5.1 Method statements
of work.

 Observations / Findings shall either be a conformance or Non conformance.


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Authorized list for


Authorize person for material issue
17 8.1 indent issue and
and Material inspection
material inspection
18 Review and approve purchase 8.4 MR register
request
Review wastages of bulk materials
and compare with reginal bench Reconciliation
19 8.1
marks and set action plan for Statements
improvement in MRMs.
PERFORMANCE EVALUATION AND IMPROVEMENT
Monitor the status of the action
against the customer complaint, Customer complaint
17 9.1.2
respond to the customer on the action Register
taken within the proposed time.
Conduct Management Review
18 Meeting at least monthly in line with 9.3.2 MRM minutes.
Review Inputs in PQP.
Review the cost of rework and
CAR / Summary of
19 corrective action status to avoid the 10.2
cost of rework
reoccurrence.

PLANNING
( scheduling, Contracts management , Procurement , Billing & Costing)

ISO
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CONTEXT OF THE ORGANIZATION

1 Prepare the list of internal and 4.1 QSF / 4.1 / F01


 Observations / Findings shall either be a conformance or Non conformance.
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external issues and attain approval


from PM
Prepare the needs and expectations
of interested parties from the
customer meeting ,Customer List of needs and
2 correspondence, sub-contractor / 4.2 expectations , MOM
vendor meeting , Legal requirements, of MRM
Management expectation MOM of
CRM etc.
Action plan to address the needs and Action plan / MOM
3 4.2
expectations of MRM

LEADERSHIP AND PLANNING

Organization chart with responsibility


4 5.3 Organization Chart
Matrix as per PQP requirement

Collect the prebid risk and prepare Risk register QSF /


5 areas of opportunities & risks and 6.1 6.1 / F01/ MOM of
discuss in KOM KOM
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Identify the potential operational risks
in the project and rate the risk and Risk register QSF /
6 6.1
plan for mitigation action proposal 6.1 / F01/
covering all process involved.
Review the mitigation plan status and
Risk register QSF /
7 identification of new risk on quarterly 6.1
6.1 / F01/
basis
8 Plan Quality objectives for the project 6.2 Quality Objectives
 Observations / Findings shall either be a conformance or Non conformance.
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and seek approval from PM. Measure


the progress periodically against the QSF/6.2/F01
set targets and act for improvement.
DOCUMENTED INFORMATION
Maintain "CONTROLLED COPY" of Controlled copy of
9 7.5.3
PQP sections issued by MR. PQP
Identify & maintain list of records /
10 documents to be controlled as 7.5.3.2 Master List of records
applicable
Receive, Stamp and issue drawings
to applicable sections. Control
11 7.5.3 Drawing Register
receipt, issue and withdrawal of
drawings through drawing register.
Identify documents in Electronic
12 Media and maintain List of Data in 7.5.3 Electronic Backup
Electronic Media with proper backup.
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OPERATION

Prepare MPCS schedules. Review


13 8.1 MPCS schedules
and update at specified intervals

Prepare, maintain, review & update


Master construction schedule of the
Construction
14 project and revise for any delays and 8.1
schedule.
attain approval from management &
customer.
 Observations / Findings shall either be a conformance or Non conformance.
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Prepare and submit to customer the


15 ETA for delays if any, causes for 8.2.1
delay & action plan.
Prepare bulk material status on
Construction
16 fortnightly intervals and communicate 8.1
schedule.
to stores.
Prepare, review with in charge and
send the ACE, MPR and JCR
Approved ACE , JCR
17 monthly within cut-off dates and take 8.1
& MPR
necessary actions on CPM's review of
monthly performance report.

Ensure system compliance and


18 8.1 MIS Reports
ensure timely reporting.

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Maintain Master list of submittals for
19 8.2.1 QSF/8.2.1/F01.
Customer

Maintain the records of MOM for the


meeting with customer, consultant
and management also identify the Mom of Customer
20 8.2.1
area of action and update the status meeting and CRM
of the action points discussed during
the meeting.
Analyze and review the productivity
21 achieved for materials, workforce, 8.1 Reports
and equipment against the set
 Observations / Findings shall either be a conformance or Non conformance.
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targets.

Perform periodical reconciliation for


22 bulk materials , steel , claim Vs paid 8.1 Reconciliation reports
etc.,

Measure and Value the variations and Variance register /


23 8.1
record and value the variation orders change order

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PURCHASING AND VENDOR MANAGEMENT

Plan material requirement, verify


24 material request with provisions and 8.4 MR register
initiate procurement action.
Issue approved vendor list to stores
based on contract or standardized List of approved
25 8.4
as above after attaining customer vendors
approval if any as per contract
Ensure the detailed product
specification and quality requirements
26 are agreed with the vendor/ 8.4 PO / WO
subcontractor and same are
addressed in PO/WO
27 Identify, evaluate & screen the 8.4 Sub-contractor
 Observations / Findings shall either be a conformance or Non conformance.
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subcontractors for supply of items,


installation works & performance of Evaluation Records
work. Maintain records for evaluation
Ensure the recovery clause are
incorporated and are appropriate in
WO / PO to have control over the /
sub-contractor for the non-conforming Relevant records.
28 8.4
works / quality issues / timely delivery PO / WO
/ Damage to other agency work.
Apply necessary clause on default of
vendor.
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Intimate the cluster & vendor
regarding the poor performance and
29 8.4 Relevant records
seek action plan for improvement
from vendor.

PERFORMANCE EVALUATION AND IMPROVEMENT

Maintain the customer complaint


register and take appropriate action Customer complaint
30 and send notification to customer on 9.1.2 Register QSF /
completion of correction and 9.1.2/ F01
corrective action.

Maintain the Audit reports and Log of


31 9.2 Audit reports
NCR / observations if any

 Observations / Findings shall either be a conformance or Non conformance.


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Maintain , update , monitor & control


32 10.2 Cost of rework
the cost of rework

Take corrective actions for the


shortfalls against the planned results,
delays against the contract schedule,
CAR / action plan for
mitigation plan for the risks identified
33 10.2 delay & wastage
control of wastages and for the
control.
observations &NC issued by
customer and maintain the records for
the same.

PROCESS CONTROL
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DOCUMENTED INFORMATION
1 Maintain "CONTROLLED COPY" of 7.5.3 Controlled copy of
PQP sections issued by MR. PQP
Identify & maintain the documents to Master List of
2 7.5.3
be controlled. Documents
Identify documents in Electronic
3 Media and maintain List of Data in 7.5.3.2 Electronic Back up
Electronic Media with proper backup.
Maintain the drawing list with status.
Check with planning for the latest Drawing register /
4 7.5.3
revisions. Return the superseded Sample drawings
copies to planning Department

 Observations / Findings shall either be a conformance or Non conformance.


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Identify & maintain list of quality Master List of


5 7.5.3.2
records need to be controlled. Records

SUPPORT

Screen & Induct the Workmen for


Workmen screening
6 different trades before deploying at 7.2
Reports
site.
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Maintain and update Org chart for the
Sectional
7 section defining Roles and 5.3
Organization Chart
responsibilities.
Ensure subcontractor workmen are
S/C training records /
8 trained for procedure requirement 7.3
Pep talk Details
before induction in the job.

OPERATION
Prepare Weekly / Monthly Program in
line with Master construction Programs and
9 8.1
schedule and raise the resource schedule.
requirement to PM.
Ensure the work procedure is
prepared for all activities, reviewed by
QA/QC and approved by PM &
Approved Work
10 customer. 8.5.1
method statement
Ensure approved work procedure
followed during the execution of the
activity.

 Observations / Findings shall either be a conformance or Non conformance.


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Do Mock up for critical activity and


11
attain approval.

Maintain stage / final check records of Process control


12 8.5.1
day to day activities. records

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Conduct Welder Performance & Welder Qualification
13 8.5.1
Qualification records

14 Ensure proper upkeep of work place. 8.5.4

Calibration status on
Ensure calibrated instruments are
15 7.1.5 machine and relevant
used for measurement.
records.

Use appropriate tools, Machines &


16 equipment’s for each activity as per 8.5.5 Process Checklist
the method statement.

Use of approved brand , make ,


17 source of materials in construction 8.5.1 Process Checklist
work,

 Observations / Findings shall either be a conformance or Non conformance.


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Conduct the post activity inspection to


measure the results of product. Post concrete/
18 8.5.5
Check for tolerances. On deviation activity Checklist.
correction to be completed.
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Protect the completed works till
19 handover .Maintain handover records 8.5.4 Process checklist.
to other agencies/ customer.

Ensure good housekeeping at site


20 8.5.4
premises.

PERFORMANCE EVALUATION AND IMPROVEMENT

Maintain NCs and observations


issued, take action on the NCS,
NC issued /
21 observations & Customer complaints. 9.1.2
Customer complaints
Close all the above within agreed
time.
Ensure necessary corrective /
preventive actions are taken on NC / Customer
22 10.2
NCR / observations / customer Complaint Closure
complaints issued so far.
Conduct stage wise inspection as per
ITP for all works. Get approval /
23 9.1 Sample Check Lists
Consent by QA/QC and/or customer
for quality control points.

 Observations / Findings shall either be a conformance or Non conformance.


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STORES
ISO
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DOCUMENTED INFORMATION

Maintain "CONTROLLED COPY" of Controlled copy of


1 7.5.3
PQP sections issued by MR. PQP

Identify & maintain the records to be


2 7.5.3 Master List of records
controlled.

Identify documents in Electronic


3 Media and maintain List of Data in 7.5.3.2 Electronic Back up
Electronic Media with proper backup.

Maintain & Update Org. Chart for the


4 section defining roles & 5.3 Org Chart
responsibilities.
Plan Quality objectives for the
function and seek approval from PM.
5 Measure the improvement or 6.2 Quality Objectives.
progress of objectives periodically
against the set targets.
 Observations / Findings shall either be a conformance or Non conformance.
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Maintain MTC, DC, Invoices & PO for
the purchased material and ensure
6 8.5.2 MRN records
delivery is traceable against the
documents.
CONTROL OF EXTERNALLY PROVIDED PROCESS, PRODUCTS AND SERVICES.
Maintain list of sources approved List of approved
from QC / Planning engineer and sources, brands,
7 8.4
ensure procurement only from these make.
sources only.

Maintain list of Authorized signatories List of authorized


8 8.4 / 8.1
for material issue through indent. persons

Maintain list of materials to be


List of authorized
9 inspected and designated staff for 8.4 / 8.1
persons
inspection

Organize for inspection / testing of


material received at site .Ensure
10 8.4 MRN
materials are inspected by designated
staff before issue.

Maintain list of local purchased items


11 8.4 List
and approval for the same.

 Observations / Findings shall either be a conformance or Non conformance.


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Classify and maintain list of materials
12 for open storage and storage inside 8.5.4
the store(racks)

Identify (by tag or board) and store as Tags at Material


13 8.5.2
per procedure. stored

Issue material against authorized


14 8.1 Indents
intents.

Ensure all store records updated and


15 8.1 Reports
reported as per frequency.

Maintain & update Perishable items


16 register and monitor its consumption 8.5.4 Perishable Register
before shelf life.
Identify areas for stacking flammable
& nonflammable items, materials
17 8.5.4
inspected, material under inspection
& rejected items.
Follow SOP for storage of
Weekly walk down
18 construction materials and ensure 8.5.4
reports
material from deterioration / damage.

 Observations / Findings shall either be a conformance or Non conformance.


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Maintain housekeeping at all
19 8.5.5
locations

Update system Vs actual stock of all System stock and


20 8.5.4
construction materials periodically physical stock

Maintain calibration records of survey


Calibration
21 instruments, weighing scale and other 7.1.5
certificates
measuring equipment’s in stores.

PERFORMANCE EVALUATION AND IMPROVEMENT

Maintain NCs and observations


issued, take action on the NCS,
22 observations & Customer complaints. 9.1.2 Log of NCs
Close all the above within agreed
time.
Ensure necessary corrective /
preventive actions are taken on
23 10.2 CAR
NCR / observations / customer
complaints issued so far.

 Observations / Findings shall either be a conformance or Non conformance.


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MR Function
ISO
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CONTEXT OF THE ORGANIZATION

List of issues
Determination of Internal and External
1 4.1 identified QSF / 4.1
Issues of the organization.
F01
Determination of Needs and
expectation of interested parties and
2 4.1 MOM of MRM
identification of action plan to address
the both.
DOCUMENTED INFORMATION

Prepare PQP, Get it reviewed by


3 CQM and seek approval from Project 7.5.1 Approved Latest PQP
In charge and customer if necessary.
Approved Master
4 Keep the Master copy (With MR) 7.5.1
copy of PQP
Issue applicable PQP sections Master List of
stamped as "CONTROLLED COPY" Controlled copy
5 to sections and maintain record of 7.5.2 Holders -
issue.(Individual issues shall have QSF/7.5.3/F01
individual copy no.)

 Observations / Findings shall either be a conformance or Non conformance.


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Receive Document Note changes if
any from the users, review the
requirement of document change, Document Change
6 7.5.3.2
discuss with PI / Department Heads Note -QSF/7.5.3/F02
and seek review from CQM and
revise the document

Issue to all sections and destroy


7 7.5.3.2
superseded copies except MR copy.

LEADERSHIP

Monitor, discuss Progress on Quality


Quality Objectives
8 Objectives and ensure reporting as 6.2.1
QSF / 6.2 / F01
per the desired frequency in the PQP.

COMPETENCE

Ensure Training Plan is made and all


Training Plan - QSF/
S/c workmen is trained by respective
7.2 /F01, Training
9 section Engineers for procedure 7.2
records - QSF/ 7.2
requirements and training records
/F02
with respective sections.

 Observations / Findings shall either be a conformance or Non conformance.


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ISO
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PERFORMANCE EVALUATION

Prepare Audit calendar for Internal


Audit Calendar - Gen
10 Audits at site for all the departments 9.2
09 / F01
including MR & CM.

Conduct Audit as per Audit Plan with Updated Audit


11 9.2
the available auditors in site. calendar

Raise NCR in case of identification of Non-Conformance


objective evidence of Non- report - GEN 09 F 04
12 9.2
Conformity. Prepare audit report even and audit report
if there is no nonconformities booked. GEN 09 F03

Summarize NCRs, observation status


13 and present for MRM to initiate 9.2
necessary preventive action.

Compile Customer complaints at


Customer Complaint
14 monthly interval and review in MRM 9.1.2
Register
and report to Cluster.

ISO
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Ref

 Observations / Findings shall either be a conformance or Non conformance.


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MANAGEMENT REVIEW

Call for Management Review Meeting


MRM Call with Agenda
15 with proper Agenda covering Review 9.3.2
- QSF/9.3/F01
Inputs in PQP.

Prepare Minutes of MRM and MRM Minutes


16 9.3.3
QSF/9.3/F02
distribute to all participants.

Review of Audit results , open NCR Previous audit reports /


17 10.2
and audit observation NCR Log

Compile cost of rework and repairs


discuss corrective /preventive action Monthly Quality Report
18 10.3
- QSF/8.1/F01
in MRM and report to Cluster in
Monthly Quality Report.

QA/QC Function
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 Observations / Findings shall either be a conformance or Non conformance.


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DOCUMENTED INFORMATION

Maintain "CONTROLLED COPY" of Controlled copy of


1 7.5.3.2
PQP.
PQP sections issued by MR.

Master List of Quality


Identify Quality records and maintain
2 7.5.2 Records - QF/7.5.3
list of quality records.
/F05
Identify documents in Electronic Master List of Quality
3 Media and maintain List of Data in 7.5.3.2 Records -
Electronic Media with proper backup. QF/7.5.3/F05
Master List of
List requirements of Codes and
4 7.5.3.2 Codes / Standards -
standards and maintain at site.
QSF/7.5.3/F 03.

Identify the superseded documents


5 and codes withdraw from use and 7.5.3.2
mark as “SUPERSEDE” & control

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LEADERSHIP

 Observations / Findings shall either be a conformance or Non conformance.


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Maintain and update the Org Chart for


6 the section defining roles and 5.3 Updated Org. Chart
responsibilities.

SUPPORT

Plan & conduct work based training


for front line engineers & section
7 7.3 Training Records
incharges .Maintain records for the
trainings conducted

Establish inhouse testing facility at


site and/or identify third party
8 7.1.3 SOP
competent lab for testing the
construction materials

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Identify the critical activities that


List of critical
demands qualification of personal.
9 7.2 activities / Workmen
Evaluate the competency of workmen
evaluation record.
and certify for deployment at work.

 Observations / Findings shall either be a conformance or Non conformance.


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Maintain and update list of


equipment’s for calibration. Monitor Master list of
10 7.6
the status of the calibration and Calibration
control its use.

OPERATION

Select sources (bulk materials &


List with back up of
11 water) and test and approve the 8.2.2
test results.
sources.

Communicate stores, planning and


12 8.4 Note
sections on approved sources.

Identify with name tag & organize the 1.List of lab


lab equipment's. Display the list of equipments.2.List of
13 8.5.2
equipment's & the list of material material controlled in
controlled at Lab. lab.
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Conduct routine tests as per ITP and
14 8.5.1 Records as per ITP
maintain records.

Prepare work instructions as


15 necessary and maintain list and issue 8.5.1 QSF/8.5.1/F01.
to section as applicable.
Master List of
Prepare Master List of measuring
16 7.1.5 Equipment
equipment's for calibration.
Calibration -
 Observations / Findings shall either be a conformance or Non conformance.
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QSF/7.6/F01

Calibrate Measuring equipment's and Calibration


17 7.1.5
maintain record for the same. Certificates

Prepare a Monthly Quality report and


18 8.1 QSF/8.1/F 01
sent to Cluster for review

Establish testing Procedures or work


Test Procedures
19 instruction for materials tested at in 8.5.1
display
house lab
Review the method statement for all
activity in scope of contract and List of approved
20 8.5.1
ensure implementation before start of method statements
work.
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Conduct the Inspection & test the


Test reports /
21 materials, works at various stages as 8.6
inspection reports
per ITP.

Establish tolerances for all items of


Test reports /
22 work, measure & record the values 8.6
inspection reports
during inspection and testing.

PERFORMANCE EVALUATION

 Observations / Findings shall either be a conformance or Non conformance.


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Prepare the ITP for various activities


in scope of work. Establish the
23 Quality control and hold points for the 9.1 Approved ITP
control of process. Attain customer
approval.

Issue Non conformity report for


Nonconformities(GE
24 observed nonconformance during the 9.2
N 09 F 04)/
visits.

ISO
Sr. Record / Doc
Description Clause Observation / Finding * Remarks
No Ref:
Ref

Closed
Maintain Non Conformances issued
Nonconformities(GE
and follow on the corrective action,
25 9.2 N 09 F 04)/ audit
evaluate its effectiveness and
report(QSF/8.2.2/F
coordinate for closing of the same.
03)

Ensure necessary corrective actions


26 9.2 CAR
are taken on NCR issued so far.

 Observations / Findings shall either be a conformance or Non conformance.


QUALITY MANAGEMENT SYSTEM
AUDIT CHECK LIST QSC F02 R1
Page 29 of 31

Conduct Product Quality check and


27 maintain Product Quality ratings.
8.6 QSF/8.6/WI 01

Record , Maintain & update the


Cost of rework record
28 section wise cost of rework , review 9.1.3
/ SOP
with MR and report to PM.

CONCRETE MANAGEMENT
ISO
Sr. Record / Doc
Description Clause Observation / Finding * Remarks
No Ref:
Ref
Identify the requirements of concrete
1 8.1 Specification
from the specification
Identify and attain approval for the
sources of cement , aggregate , List of approved
2 8.1
chemical & mineral admixture from sources
customer
Determine the concrete mix design of
various grades. Seek approval from
3 8.5.1 Approved mix design
concrete Tech cell and /or from
customer.

 Observations / Findings shall either be a conformance or Non conformance.


QUALITY MANAGEMENT SYSTEM
AUDIT CHECK LIST QSC F02 R1
Page 30 of 31

Plan and organize for trail mixes of


various grade of concrete and for
4 8.5.1 Trail mix reports
various proportion to validate the
design mix.

Ensure Proper Storage of cement /


5 8.5.4 SOP
admixture aggregates

Ensure availability of materials in


6 stock to meet the production 8.1 Physical stock
requirement.
ISO
Sr. Record / Doc
Description Clause Observation / Finding * Remarks
No Ref:
Ref
Ensure proper display of name of
material in the storage area including
7 8.5.4 Display boards
colour coding for silos of cement, fly
ash & other additives.
Plan for periodical calibration of
8 batching plant and other testing 7.1.5 Calibration reports
equipment’s in lab.
Prepare & maintain reconciliation of
9 8.1 Reconciliation reports
bulk materials
Identify and dispose the concrete
10 8.5.4
wastage
Prepare & send monthly concrete
11 data and mix design details to 8.1 Concrete Data bank
concrete cell
 Observations / Findings shall either be a conformance or Non conformance.
QUALITY MANAGEMENT SYSTEM
AUDIT CHECK LIST QSC F02 R1
Page 31 of 31

Maintain daily moisture correction


report . concrete requisition slip ,
12 9.1 Relevant records
concrete dispatch register , slump
record , batch sheet etc.,
Maintain cube test reports , MTC and
test reports of materials used in
13 9.1 Relevant records
concrete to demonstrate the
conformity

 Observations / Findings shall either be a conformance or Non conformance.

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