System Software

Diagnostic Software
Note: LUNAR Diagnostic service software options are not available to the customer. This
software is available to LUNAR authorized representatives only.

When the software is used in the diagnostic / service mode,

the Engineer performing service must verify that the scanner is taken out
of service mode before returning control of the scanner to the customer.
The software will return to operator mode as soon as the software is exited and
restarted. The operator mode may also be changed under the Tools/User Options
menu.

The Service software gives the Technician access to all areas of the enCORE
Software, DO NOT adjust settings.

Accessing the Service Software

• Start the DPX Bravo/ DPX Duo or the Prodigy Software by double clicking the DPX
Bravo/ DPX Duo or the Prodigy icon on the desk top
• Click the Tools option on the menu bar
• Select User Options from the drop down menu items.
• Click on the Systems Tab on the dialogue box
• Check the box for Service
• When prompted enter the password Award
Note: the password is case sensitive
• The Tools option on the menu bar will now contain Service Options as shown in the Fig 1
below.

Fig 1. Service Options Tool Bar

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The Tools Menu

Spectrum
Allows the service engineer to view and print the raw energy spectrum for the detector. The
detector can also be repeaked from Spectrum.

Stability Run
Used for the detection of arcing and testing the detectors performance

Signal Monitor
View count rates for low and high-energy channels for the detector.

Primary Calibration
Not used on DPX Bravo/ DPX Duo

Secondary Verification
Used in the manufacturing process

Pileup
Used in the manufacturing process

Detector Tests
Not Used

Automated Detector Tests

Not Used

Set Download Parameters

Download and verify the Firmware versions for the cSBC.

Training
Used to enter applications training data

Install Scanner
An built-in function in the software, which has to completed when the scanner is installed.

Error Log
Ability to view and print the contents of the diagnostic error log (see section 3.4).

Statistics Log
This provides a statistics on the system for the number and type of scans done, the X-ray on
time, the last PM done.

Send Configuration
Can be used to send the error log, patient database and QA database to email or to a disk.

Address Book
The address book is linked to the Microsoft Outlook address book.

List Manager
Used to maintain a list of patients and physicians in the software

User Options
Set up user configured options for the scanner.

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Service Options
Service Mode scanner configurations

Connectivity options
Used to set up the options for Fax, email, Dicom, HL7, Report Delivery and Dexter

System File Editor

Edit system settings for the enCORE software - do not alter these settings without LUNAR
Customer Support authorization.

Internet Osteoporosis Resources

Information on Osteoporosis from the Internet.

Service History
Information on the service performed on the system. A detail of each service visit has to be
entered in the service history option.

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Tools / Diagnostics Menu

Pileup
Not used for service.

Calibration Pileup
Not used for service.

Spillover
Perform and Acquire a Spillover Measurement (test of source spectrum and/ or detector
resolution).

Count Rate
Acquire and print Reference Counts (count rate of detector must be performed through lucite).

Scanner Motion
Control manually and perform scanner motion diagnostics and motion configuration.
• Motion Tests Tab
o Limit Switch Monitor - used to verify limit switch status i.e. Engaged (Switch
closed) or Disengaged (Switch open)
o Limit to Limit Test - used to verify limit switch positions
o Swing Arm Switch Monitor (DPX Bravo/ DPX Duo Only)- used to test the 2 limit
switches for the swing arm
o Scan tests- to test motion for various scan types
o Configure check box- this box must be checked when limit to limit is run to
establish the scanners range of motion (scan window).
o Home scanner - moves mechanics to Home position

Note: Press "Stop" after finishing the limit tests.

• Motion Commands Tab

o Home Position - change Arm Parking position from head to foot - does not effect
where the daily QA (Secondary calibration) is performed - Move to Home - sends
scan arm to home position.

Note: When the Home position is changed from the head end of the table to the foot or
vice versa, the Limit-to-Limit test (see Motion Tests tab above) must be run with the
Configure box selected.

o Move Steps - moves the scan arm to a specific location on the table
o Move Absolute moves an absolute distance from home
o Move relative - move relative to last position
o Joystick and Laser - Enable and Control Scanner Motion manually, change motor
speeds, toggle laser on and off
Lower portion of the screen displays the status of limit switches; scan arm position, and
positioning switch (joystick) status.
• Find Block Tab
Secondary Calibration - can be used to find / verify that the scanner is able to find the
different chambers on the secondary calibration (daily QA) block. This tool can be useful
for troubleshooting “cannot find Block errors” and for Transverse binding issues.

Scanner X-Ray
• X-ray Tests Tab
o Manual Test - Control Manually the Shutter, X-ray on Indicator and patient
Positioning laser

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o Automatic test – this will automatically toggle the Shutter, Laser and X-Ray Relay
o X-Ray Source - Turn on source (ramp and make x-rays), warm up a tube head at
install or replacement.
o X-ray cycle test - cyclically ramp the source - (can be used to test ramping
failures or for arcing)
o Warm Up - Button to start tube head warm up.
o X-rays Tab
Ramp the kV and / or the mA of the x-ray generation system and view feedback real-time.
Faults are displayed and polled real-time in the window on the right.
• Ports Tab
View status of and send commands to cSBC ports.
• Download Tab
Verify the firmware version in the cSBC. Can also be used to download the firmware
version on the cSBC.

Scanner Detector
• Detector Tests Tab
Gain Control - adjusts the gain on the AGS amplifier used in the detector peak setting -
peak adjusts only the AGS amplifier.
Bias Control - adjusts the bias of the detector - bias peak (For DPX Bravo/ DPX Duo
Only) adjusts both the detector bias and the AGS amplifier gain.

Note (For DPX Bravo/ DPX Duo Only): The bias and peak setting of the detector work
together to maximize the number of counts - the bias peak adjusts both the bias on the
detector and the AGS amplifier peak, peak adjusts only the AGS amplifier peak. When
the AGS peak falls out of range the enCORE software will automatically perform a bias
peak. The operator will not see any difference in operation, however, the Daily QA may
take about 40 seconds longer.

DCA window settings - view DCA window settings - these settings should not be edited.
Detector status - allows the service engineer to view the detector status real time -
information displayed includes Peak setting Bias setting, and DCA windows.
• Detector AGS Tab
AGS DAC control (verify AGS DAC settings), check on detector rollover, and check on
channel count rates.

DO NOT adjust the detector Bias, DCA windows or AGS DAC settings -
changes in the Detector bias, DCA windows or AGS DAC’s will change
the scanner’s results.

AGS Mode - the operate / calibrate signal (disables the AGS systems so that the detector
can be peaked correctly) can be toggled.

Lin/Rep
Not Used for Service

Limit Switch Adjustment

Verify and Adjust Limit switch positions.
Note: When using Limit Switch Adjustment, DO NOT alter the default settings.

Scanner Disconnect
Disconnect the scanner from the DPX Bravo/ DPX Duo software (reset the cSBC).

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Diagnostic Scan Modes

Performed under F2 Measure - only visible when the scanner is in service mode.

• Table Top Scan

Not used in Service
• Alignment Scan
Verify that the Source and Detector maintain a constant count rate in all areas of the scan
table.
• Beam Wobble scan
Quantifies beam movement relative to the detector when the scanners mechanics are
moving.
• Hacksaw
Must be performed when changing a cSBC or transverse mechanics.

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Error Log
The enCORE software will maintain an error log file whenever the scan table is in operation. All
errors, fatal or nonfatal will be logged here. The Error log gives a brief description of the error and
if possible the origin of the fault. The error log is one of the best troubleshooting tools for scanner
malfunction.
Note: To aid in a quick and accurate response when requesting assistance from GE-LUNAR,
please have an error log available for review by GE-LUNAR Customer Support.
The error log file is named errorlog.bin, this file is the current error log session. Older sessions
are named errorlog.1, errorlog.2 and so on up to errorlog.4. When requesting help from GE-
LUNAR, E-mailing the current error log file and a description of the symptoms will aid in a rapid
diagnosis.

Printing the Error Log

Note: The scanner does not have to be in Service mode to view or print the Error Log.
• The Error Log is located under the Tools dropdown menu. Left click on Tools / and then
on Error Log. The figure below shows a screen shot of the error log.

Figure 1. The Error Log Dialogue Box

• Session - The PRODIGY Advance software will maintain up to 10 “sessions” - each
session is up to 100 errors.
• A new session is created by shutting down and restarting the enCORE software. A new
session may also be started by clicking on the button
• To view a session, left click on it, all errors (if present) will be shown in the box below.

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• The Errors list may be printed (click on print errors) or it may be searched with the Find
Error button.
• The details of the failure are shown when the error is highlighted and then right clicked
on.

Figure 2. Error log entry details

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