IATA - Travel & Tourism

Consultant Diploma

Course Description Highlights

IATA Examination Schedule 2016 - 2017

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 IATA - Travel & Tourism Consultant Diploma

Course Description Highlights

Geography In Travel Panning

• Advanced Geography In Marketing & Selling Travel
• The World’s Continents & Human Diversity
• Major Natural Geography Features
• The Effect of Climate On Travel
• Major World Tourist Descriptions & Attractions

Land Transport – Rail

• Luxury Trains
• Tickets & Fares
• Conditions Of Carriage

Land Transport – Bus & Coach

• Systems, Services & Quality of Road Passenger Transport
• Travel Planning
• Travel In North America
• Travel In British & Europe
• Travel In New Zealand
• Travel On Other Continents

Accommodation (Other Than Hotels)

• Understanding Today’s Sophisticated Traveller
• Niche Accommodation Products
• Building Your Information Database

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 IATA - Travel & Tourism Consultant Diploma

Water Transport Cruise

• History of Cruising
• Major Cruise Destination & Associated Itineraries
• The Cruise Product / Categories & Durations
• Types of Cruise Ship & Price Category
• The Cruise Ship As A Resort
• Understanding & Using Cruise Broachers
• Making Reservations & Explaining The “Conditions of Carriage”

Tour Production & Group Travel

• Tour Production
• Customization of Individual Tours Using Printed Materials
• Tour Documents
• Tour Pricing, Presentation & Sales
• Group Travel

Law & Regulations

• Key Issues Regarding Country Laws
• The Relationship Between IATA & Travel Agent – The IATA Passenger Sales Agency Agreement
• Travel Agent’s Associations

Selling Skills
• Adopting to Changes In Travel Sales
• Overview
• The Travel Sales Process
• Selling Travel Through Different Media
• Recognizing Buying Influences In Large-Account Sales
• Selling Travel Insurance
• Travel Safety

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Air Fares Ticketing
• Overview
• Currency Rules & Rounding Procedures
• OW Fares Component Steps & Checks
• Add-ons
• Special Mileage Provisions
• RT/CT/RW Fare Constructions
• Exceptions To The HIP & Other Checks
• Journeys With Surface Sectors
• Normal Fare Jaw Constructions
• Journey VS Pricing Unit Concept
• Lowest Combination Principle
• Limitations On Indirect Travel
• Review of Taxes, Fees & Charges
• Mixed Class Travel
• Ticket Exchange, Voids & Refunds
Amadeus GlobalDistribution System(G.D.S) For Travel Agency (Advanced) Which
Includes:
• Operate in The Amadeus Selling Platform Environment
• Introduction To All Smart Tabs (Hotel, Car, Customer Profiles)
• Display General Information In The Amadeus Information System
• Display Airline Availability, Schedules & Timetables
• Book, Waitlist and Cancel Airline Reservation
• Construct A Passenger Name Record
• Retrieve & Modify Passenger Name Record Information
• Issue itineraries
• Amadeus Online Tools (Checkmytrip& E-Power)
• Revision of Main Subjects Amadeus Basic Course
• Work On Itinerary
• Fare Display & Automatic Pricing, With or Without Passenger Name Record
• Central Ticketing Transactions
• Amadeus Ticket Issuance
• Amadeus Exchange (Reissue)
• Amadeus Ticket Revalidation
• Amadeus Automated Refund
• Amadeus Sales Reports

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 IATA - Travel & Tourism Consultant Diploma

BSP (Bank Settlement Plans) For Travel Agency

Education & Training Preparation To Enter IATA Exam To Obtain Foundation In

Travel & Tourism Diploma

Job Enhancement For Better Employment Course Which Include:

Advanced Writing Skills/ Business Etiquette/ Customer Services/ Getting Along In Work Place/
Preparing Your C.V/ Preparing For Job Interview Techniques/ PC Knowledge/ Using Applications
& Programs

Recommendations With Contracted Travel Agents In Jordan & The Region For
Employment

End OF Diploma Certifications & Accreditations

• IATA Diploma ( Subjected To Passing Exam At IATA Jordan Regional Office & Payment Of
Examination Fee)
• Jordan Ministry of Labour
• Amadeus Global Distribution System (G.D.S)
• Petra Travel & Tourism Institute

Pre-requisite:
• IATA - Foundation in Travel & Tourism Diploma
• Secondary / High School Leaving Certificate / Diploma
• Basic Math Skills
• Good English Language Skills

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 IATA - Travel & Tourism Consultant Diploma

Course Duration:
• 3 Months / 3 Days A Week / 3 Hours Per Day Including 1 Break

Course Delivery Methodology:

• Class Room With Educator Lead Education & Training

Course Language
• English & Arabic

Course Examination Language

• English

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 IATA Examination Schedule
2016 – 2017 / Jordan

Course Exam
Exam Course Location Enrolment Registration Exam Week Results
Session Name
Deadline Deadline
September Jordan Sep 1
2016 May 31 - 2016 Jul 14 - 2016 Oct 13 - 2016
Sep 8
IATA –Travel & Tourism Consultant

December Dec 1
Jordan Sep 15 - 2016 Oct 13 - 2016 Jan 19 - 2016
2016 Dec 8

March Mar 1
Jordan Dec 1 - 2016 Jan 5 - 2017 Apr 13 - 2017
Diploma

2017 Mar 8

June Jun 1
2017 Jordan Feb 28 - 2017 Apr 13 - 2017 Jul 13 - 2017
Jun 8

September Sep 1
Jordan May 31 - 2017 Jul 13 - 2017 Oct 12 - 2017
2017 Sep 8

December Dec 1
Jordan Sep 15 - 2017 Oct 12 - 2017 Jan 18 - 2018
2017 Dec 8

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