Professional Documents
Culture Documents
FOR SMEs
May 2016
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Contents
GUIDE TO EMPLOYMENT LAW ....................................................................................9
INTRODUCTION ......................................................................................................... 9
SECTION 1 - RECRUITMENT & SELECTION ................................................... 10
Discrimination ........................................................................................................... 10
Vicarious Liability ..................................................................................................... 11
Steps in the Recruitment & Selection Process........................................................... 11
Job Specification........................................................................................................ 11
Advertising the Position ............................................................................................ 11
The Application Form ............................................................................................... 12
Screening Candidates/Shortlisting............................................................................. 12
Interviewing ............................................................................................................... 13
Appointment .............................................................................................................. 13
Induction .................................................................................................................... 14
Common Job Interview Questions ............................................................................ 14
Sample Offer of Employment.................................................................................... 17
SECTION 2 - TERMS OF EMPLOYMENT ........................................................... 22
The Terms of Employment (Information) Acts 1994 & 2001 ................................... 22
The Contract of Employment - Summary Points ...................................................... 22
Contracts for a Fixed Term or Specified Purpose Contracts: .................................... 23
Termination of Contract ............................................................................................ 24
Sample Contract of Employment .............................................................................. 27
Fixed Term Workers .................................................................................................. 33
Disputes ..................................................................................................................... 36
Part Time Workers..................................................................................................... 37
Temporary Agency Workers ..................................................................................... 38
The Employment of Children And Young Persons ................................................... 39
Hours of Work ........................................................................................................... 41
Information and Consultation .................................................................................... 44
Optional Terms & Conditions ................................................................................... 48
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SECTION 3 – LEAVE ENTITLEMENTS ............................................................... 65
Annual Leave ............................................................................................................. 65
Timing of Annual Leave............................................................................................ 67
Payment for Annual Leave ........................................................................................ 67
Leave Year ................................................................................................................. 68
Disputes ..................................................................................................................... 68
Sample Annual Leave Form ...................................................................................... 69
Public Holidays.......................................................................................................... 70
Conditions for qualifying for a Public Holiday benefit ............................................. 70
Employees absent from work prior to a public holiday............................................. 71
Disputes ..................................................................................................................... 71
Maternity Leave ......................................................................................................... 72
The Maternity Protection Act 1994 & 2004 .............................................................. 72
Sample Maternity Leave Policy And Form ............................................................... 80
Adoptive Leave.......................................................................................................... 82
Additional Adoptive Leave ....................................................................................... 82
Additional Adoptive Leave (Foreign Adoption) ....................................................... 82
Notification ................................................................................................................ 83
Additional Adoptive Leave ....................................................................................... 83
Return to Work .......................................................................................................... 83
Irish Adoption ............................................................................................................ 83
Foreign Adoption ....................................................................................................... 83
Redress....................................................................................................................... 83
Parental/Force Majeure Leave ................................................................................... 84
Notice......................................................................................................................... 85
Records ...................................................................................................................... 86
Disputes ..................................................................................................................... 86
Redress....................................................................................................................... 86
Sample Document - Parental Leave .......................................................................... 87
Careers’ Leave ........................................................................................................... 89
Notification of Intention to take Carer’s Leave ......................................................... 90
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Confirmation of Carer’s Leave .................................................................................. 90
Return to Work .......................................................................................................... 91
Records ...................................................................................................................... 91
Protection against Penalisation including Dismissal ................................................. 91
Disputes ..................................................................................................................... 91
Jury Duty ................................................................................................................... 94
Absenteeism............................................................................................................... 94
Casual Absenteeism / Short term............................................................................... 94
Long Term Absenteeism ........................................................................................... 94
Sick Leave ................................................................................................................. 95
Sample Sick Leave Record Form .............................................................................. 98
SECTION 4 – PAYMENT OF WAGES ................................................................... 99
Summary Points ......................................................................................................... 99
Wages ........................................................................................................................ 99
Itemised Pay Statements .......................................................................................... 100
Deductions ............................................................................................................... 100
Non Payment of Wages or Deficiency in Wages .................................................... 101
Frequency of Payment ............................................................................................. 101
Disputes ................................................................................................................... 101
National Minimum Wage ........................................................................................ 102
Minimum Hourly Rates of Pay................................................................................ 102
Determining average hourly rate of pay .................................................................. 102
Working Hours ........................................................................................................ 103
Reckonable and Non-Reckonable Pay .................................................................... 103
Training / Study Criteria .......................................................................................... 105
Records .................................................................................................................... 105
Redress..................................................................................................................... 105
Prescribed Courses Of Study or Training ................................................................ 105
SECTION 5 – DATA PROTECTION..................................................................... 107
Definitions ............................................................................................................... 107
Legal responsibilities of a data controller................................................................ 108
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Sample Data Protection Policy ................................................................................ 115
Request Procedure ................................................................................................... 116
SECTION 6 – HEALTH & SAFETY ...................................................................... 117
The Safety, Health and Welfare at Work Act 2005 ................................................. 117
General duties of the employer ................................................................................ 117
Safety, Health and Welfare at Work (General Application) Regulations 2007 ...... 125
Workplaces .............................................................................................................. 125
SECTION 7 – EQUALITY AT WORK .................................................................. 131
Pay Related Discrimination ..................................................................................... 132
Work of Equal Value ............................................................................................... 133
Discrimination in Specific Areas ............................................................................. 133
Advertising .............................................................................................................. 134
Harassment in the Workplace .................................................................................. 134
Vicarious Liability ................................................................................................... 135
Equal Status Acts 2000 and 2004 ............................................................................ 135
Harassment And Bullying In The Workplace ......................................................... 136
Definition of Harassment......................................................................................... 136
Definition of Sexual Harassment ............................................................................. 136
Different Forms of Unwanted Conduct Constituting Harassment and Sexual
Harassment .............................................................................................................. 136
Discrimination by the Employer.............................................................................. 136
Bullying in the Workplace ....................................................................................... 137
Definition ................................................................................................................. 137
Examples of some forms of bullying, intimidation, harassment ............................. 138
Examples of Sexual Harassment ............................................................................. 138
Outside the workforce ............................................................................................. 139
Disciplinary Action.................................................................................................. 139
Policy Statements for Harassment & Bullying ........................................................ 139
Defence .................................................................................................................... 140
SAMPLE POLICY ON HARASSMENT AND BULLYING ................................ 141
Definitions: .............................................................................................................. 141
SECTION 8 – DISCIPLINARY & GRIEVANCE PROCEDURE ...................... 146
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Stage 1 - Verbal Warning ........................................................................................ 146
Stage 2 - Formal Written Warning .......................................................................... 147
Stage 3 - 2nd Formal Written Warning..................................................................... 148
Stage 4 – Suspension or Demotion or Dismissal. .................................................... 149
Gross Misconduct .................................................................................................... 149
SPECIMEN DISCIPLINARY PROCEDURE ........................................................ 151
First Meeting with Employee – Counselling ........................................................... 151
Second Meeting with Employee - Verbal Warning................................................. 151
Third Meeting with Employee - Written Warning .................................................. 151
Fourth Meeting with Employee - Final Written Warning & Suspension ................ 152
Final Meeting ........................................................................................................... 153
GRIEVANCE PROCEDURE ................................................................................. 154
STAGE 1 ................................................................................................................. 154
STAGE 2 ................................................................................................................. 154
STAGE 3 ................................................................................................................. 154
SECTION 9 – TERMINATION OF EMPLOYMENT ......................................... 156
UNFAIR DISMISSAL ............................................................................................ 156
Constructive Dismissal ............................................................................................ 157
Probation/Training/Apprenticeship ......................................................................... 158
Notice to Employees of Procedure for Dismissal .................................................... 158
Dismissal Procedure ................................................................................................ 158
Redundancy ............................................................................................................. 160
Summary Points ....................................................................................................... 160
Selection for Redundancy ........................................................................................ 160
Offers of Employment on the right to Redundancy Payments ................................ 161
Change of Ownership .............................................................................................. 161
Calculating Service .................................................................................................. 162
Calculation of Redundancy Payment ...................................................................... 162
Lay-offs and Short-time........................................................................................... 162
Minimum Period of Notice ...................................................................................... 163
Time off to Look for Work ...................................................................................... 163
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Collective Redundancy ............................................................................................ 163
Consultation with Employees' Representatives ....................................................... 163
Provision of Information to Employees ................................................................... 163
Redundancy Panel ................................................................................................... 164
Notification to Minister for Labour ......................................................................... 164
SAMPLE REDUNDANCY LETTER..................................................................... 165
Minimum Notice...................................................................................................... 166
The Right to Notice ................................................................................................. 166
Calculating Service .................................................................................................. 166
Continuity of Service ............................................................................................... 167
Rights of the Employee during the period of Notice ............................................... 167
Misconduct .............................................................................................................. 167
Lay off / Short time working ................................................................................... 167
Disputes ................................................................................................................... 167
SECTION 10 – KEY EMPLOYMENT POLICIES .............................................. 168
Bullying & Harassment Policy ................................................................................ 168
Confidentiality Policy .............................................................................................. 174
Internet & Email Policies ........................................................................................ 176
Sample Internet Use Policy ..................................................................................... 180
Internet Rules ........................................................................................................... 180
Sample Mobile Phone Policy .................................................................................. 182
Maternity & Additional Maternity Leave Policy .................................................... 183
Restrictive Practice Policy ....................................................................................... 184
Smoking In The Workplace Policy ......................................................................... 185
Where will the exemptions apply? .......................................................................... 185
Social Media Policy ................................................................................................. 189
Sample CCTV System Policy.................................................................................. 192
SECTION 11 – INDUSTRIAL RELATIONS ........................................................ 197
Workplace Relations Commission (WRC).............................................................. 197
Workplace Relations Reform - the Key Points ....................................................... 197
Sample Induction Policy and Checklist................................................................... 199
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INDUCTION PROGRAMME FOR NEW STAFF ................................................ 204
ITEMS TO COVER WITH EACH NEW EMPLOYEE......................................... 205
Health and Safety, Security, Fire ............................................................................. 206
Index ............................................................................................................................ 208
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GUIDE TO EMPLOYMENT LAW
INTRODUCTION
In recent years, a significant amount of new legislation has been introduced as a result of
societal re-evaluation of attitudes towards disability, equality and employment rights. As
Employers, you have an obligation to ensure that you both understand and implement
practices which are reflective of the constant changes within society as a whole. These
changes come in many forms, and are generally accepted as being for the better, allowing
as they do for business and industry to function effectively in a multicultural and
equality-based Irish economy.
This guide will help Employers understand the myriad of legislation that currently exists
and will also assist in the on-going development of practices and procedures designed to
lead to a harmonious work environment. Examples of important documentation, like
Contracts, Terms and Conditions of Employment are included, as well as detailed
guidelines on necessary procedures that should be adopted in order to comply with ever
increasing levels of legislation.
Niamh Heneghan
HR & Member Services Officer
ISME
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SECTION 1 - RECRUITMENT &
SELECTION
SECTION 1 - RECRUITMENT & SELECTION
The objective behind any recruitment and selection policy is to get the right person for
the job with the appointment of the best candidate qualified for and suitable to the job.
The selection procedure should therefore be based on both the job description and the
objective requirements of the job.
Discrimination
In the case of any selection process companies need to ensure that they do not
discriminate against one candidate over another. The Employment Equality Acts 1998-
2015 (see section 7 on ‘Employment Equality) make it illegal to discriminate on the
following 9 specific grounds,
Gender
Civil status
Race
Religious belief
Age
Disability
Family status
Sexual orientation
Membership of the travelling community.
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For example, setting criteria for selection, which are to the detriment of women or
persons from ethnic minorities because only a small proportion can apply.
Vicarious Liability
Generally employers are held responsible for the actions of their employees and this
includes in the recruitment process. For instance an employer may become liable for
discriminatory actions by employees actively involved in the recruitment and selection
process. It is essential therefore that all staff are properly briefed with regard to all
aspects of the company’s recruitment and selection processes.
The job analysis is the first step in determining what skills and experience will be
required of the successful candidate for the role, and the outcomes from the job analysis
will form the pillars of the Job and Person specifications used in the recruitment
campaign. These should, in turn, form the basis for selection criteria used to screen
candidates’ initial application forms as well as their subsequent performance at interview.
It is important therefore to ensure that the requirements for the position are legitimate,
and do not discriminate on any of the nine grounds, unless this could be objectively
justified.
When putting together the specification you should ensure that only those specifications
that are absolutely essential in order to do the job adequately are used and never
introduce criteria into a job description that is not necessary and could be deemed to be
discriminatory. For example, if the position on offer requires job applicants to undertake
tests, such as physical lifting, which are not relevant to the work in question, this may be
deemed to be discriminatory against females or individuals with disabilities.
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A brief description of employer
The job title
A brief outline of responsibilities and duties
The location of work
The level of experience required
The required education/qualifications
Best practice suggests that any advertisement should contain a statement to the effect that
“This Organisation is an Equal Opportunities Employer”. However, an organisation
displaying such a logo should ensure that their recruitment practices reflect the statement.
When writing an advertisement due consideration should be given to the Employment
Equality Acts, 1998-2015, and the Equal Status Acts 2000 – 2011.
Where application forms are used, they should contain questions seeking only relevant
information such as:
General information (name, address, telephone number and e-mail
address)
Employment record
Education/qualifications
Skills and abilities
Referees
Job specific criteria (e.g. minimum educational qualification – degree in
finance related discipline)
Due consideration should be given to the type of questions asked to ensure they are not
discriminatory. Questions should never be asked relating to any of the nine grounds
outlined above e.g. regarding marital status, or whether the applicant has children.
Screening Candidates/Shortlisting
This is the stage where it is decided what candidates are going to be called for interview.
However, in order to reduce the risk of discrimination and to identify the best potential
candidates, it should involve a systematic and careful comparison of each candidate’s
information against the pre-defined requirements of the job. A fair system of scoring each
candidate should be established to ensure that discrimination does not become an issue.
Following the completion of the screening process, the most highly ranked candidates
should be called to interview, depending on how many people the organisation has
decided to see. The most unsuitable candidates should be informed that they have been
unsuccessful, and any candidates that fall in the middle may be retained for the moment
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in case it is not possible to recruit from those initially identified as the top candidates.
The reason why a person has not been selected should be recorded and kept with the
applicant details in case of a claim being made at some future date.
Interviewing
After you have short listed candidates for the job the company will most likely set up
interviews in order to garner further information about the candidates and to be of
assistance in the final selection.
Appointment
Before making an appointment it may be appropriate to check the references provided by
the successful candidate. Checking of personal and/or professional references should be
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carried out to verify information attained at the interview. It is important to ensure that
permission is sought prior to any reference being checked. This is not just best practice,
but also a requirement under the Data Protection Acts 1998 and 2003. The recommended
forms of reference check are by telephone or face to face discussion. Written references
can be vague and uninformative. When satisfied with the references it is normal to notify
the successful candidate by letter with the appointment often subject to the completion of
a successful medical examination.
NOTE:
Right to Information
Please note that under the Data Protection Acts 1988 and 2003 an unsuccessful
candidate may request details from their interview, including interview notes. It is
extremely important therefore that you maintain a record of all notes, questions and
evaluation criteria for at least one year. There is no requirement, however, to disclose
confidential information.
Induction
The aim of an induction program to enable staff to be introduced into a new post and
working environment quickly, so that they can contribute effectively as soon as possible.
The induction policy, associated procedures and guidelines aim to set out general steps
for managers and staff to follow during the induction process. It is expected that all
managers and staff will adhere to this policy.
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“Tell me about yourself."
"Why do you want to work here?" or "What about our company interests you?"
"What are your career goals?" or "What are your future plans?"
"What are your hobbies?" and "Do you play any sports?"
Qualifications
What can you do for us that someone else can't do?
What qualifications do you have that relate to the position?
What new skills or capabilities have you developed recently?
Give me an example from a previous job where you've shown initiative.
What have been your greatest accomplishments recently?
What is important to you in a job?
What motivates you in your work?
What have you been doing since your last job?
What qualities do you find important in a co-worker?
Career Goals
What would you like to be doing five years from now?
How will you judge yourself successful? How will you achieve success?
What type of position are you interested in?
How will this job fit in your career plans?
What do you expect from this job?
Do you have a location preference?
Can you travel?
What hours can you work?
When could you start?
Work Experience
What have you learned from your past jobs?
What were your biggest responsibilities?
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What specific skills acquired or used in previous jobs relate to this position?
How does your previous experience relate to this position?
What did you like most/least about your last job?
Whom may we contact for references?
Education
How do you think your education has prepared you for this position?
What were your favorite classes/activities at school?
Why did you choose your major?
Do you plan to continue your education?
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Sample Offer of Employment
Date __________
Name __________
Address __________
Address __________
Dear ____________
I am pleased to offer you an appointment to our staff. You are being offered a position in
our ___________ department.
Position/Title
Your Position will be _________________
Location
The company premises are at ______, where you shall be presently employed, however
you may be relocated in the future and you will be given notice prior to this occurring.
On your first day of employment with the company, you should report to ___________at
_________ am/pm at the above address.
Commencement Date
Your appointment will commence on the _______________ and will not continue
beyond your 65th Birthday. (or some other agreed year)
Duties
Your duties will include _____________ and any other duties you may be assigned.
Salary
Your salary will be €____________ per annum, and will be paid monthly/weekly/ by
cheque/direct debit etc.
The Company reserves the right to deduct from your pay any sums which you may owe
the Company including without limitation to, any overpayment or loans made to you by
the Company or losses suffered by the Company as a result of your negligence or breach
of Company rules.
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Hours of Work
The Company operates from _________ to _________. Work hours are from _______to
________.
You will be required to work ______ hours per week. You will be rostered on a
________ basis that will specify the days and hours you are required to work. You will
be required to work______ days per week, which may include Saturdays and Sundays.
You are expected to be cooperative in working outside these hours. Your hours of work
may be changed at short notice and you are expected to comply with these changes. You
will be given as much notice as is reasonably possible.
You may be required to work overtime (that is in excess of _________ hours). When this
is necessary you will be given as much prior notice as possible.
Break entitlements are _________ in the morning and ______ for lunch.
Where, due to circumstances outside the control of the Company, there is insufficient
work, the Company reserves the right to place staff on Lay Off or Short Time working.
In such circumstances the Company will give as much notice as is practicable. Selection
for Lay Off or Short Time working will be dependent on operational needs.
Probationary Period
You will be required to satisfactorily complete a six-month probationary period of
employment. During the probationary period, employment may be terminated at the
Company’s absolute discretion. In such case you will be entitled to 1 week’s notice, after
the completion of 13 weeks service.
The Company reserves the right to extend the probationary period, but in any case it will
not be extended beyond 11 months. The company may if it wishes pay salary in lieu of
notice and require that during such notice period you do not carry out any duties or attend
at the work place.
During the probationary period your performance will be evaluated and if successful the
company will confirm the cessation of the probationary period. During the probationary
period the provisions of the disciplinary procedure will not apply.
Conditions Precedent
It is a condition precedent of this offer of employment that the company receives
satisfactory references and evidence of your qualifications. The company will request
references from previous employers. These references must be on file prior to your
commencing employment with the company.
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You are also required to undergo a medical examination with the company’s doctor.
Confirmation of appointment will be dependent on the doctor confirming you are fit for
employment.
To arrange your pre-employment medical, please contact:
Address___________________
Phone ___________________
Shift Premium
The Company may require you to work shift or unsocial hours - in such case you will be
paid a premium – details may be obtained from your Manager.
Sunday Premium
If you work Sunday you are entitled to a Sunday premium of ___________.
Holiday Entitlements
In addition to the statutory 9 public holidays, your holiday entitlements will be_________
days per annum together with all statutory public holidays. It may be necessary for some
staff to work public holidays. The holiday year runs from _________ to _________ and
your full entitlement must be taken during this period. Only in very exceptional
circumstances will un-taken holidays be carried forward to the next period.
Holidays must be requested and approved in advance. 4 weeks’ notice must be given to
management. No more 2 weeks annual leave may be taken at any one time except in
exceptional circumstances and at the sole discretion of management. The Company will
try to accommodate holiday dates, but the needs of the business may have to take
precedence, particularly where inadequate notice is given.
The Company reserves the right to nominate when holidays may be taken. In such cases
at least one month’s notice will be given.
Public Holidays shall be given in accordance with the Organisation of Working Time
Act, 1997.
Illness
If you are unable to come to work due to illness you must inform your __________, or
the ____________ department within 1 hour of your starting time on the first day, giving
some indication of the reason for absence and the likely date of return. If your absence is
going to exceed two days you should forward a doctor’s certificate to the company on the
third day.
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Certificates should be furnished on a weekly basis thereafter. Absence from work on
Friday and the following Monday also requires a doctor’s certificate.
In the event of persistent absences due to illness, we may require you to be examined by a
doctor appointed on our behalf. In any event, we reserve the right to have you medically
examined at any time during employment for the purposes of establishing your fitness to
work.
Sick Pay
The Company does not operate a sick pay scheme. The company therefore is not obliged
to pay you during any absence on grounds of illness, and in such event you should avail
of the appropriate Department of Social Protection benefits.
Termination
Notice of termination of employment by either you or the company will be
_______(number of weeks) or such further period as may be required by the Minimum
Notice and Terms of Employment Acts, 1973 & 2001. The company may if it so wishes
pay salary in lieu of notice and require that during such notice period you do not carry out
any duties or attend at the work place.
Pensions
Employees who have at least 6 months service in the Company can set up or contribute to
a PRSA through payroll deductions.
Confidentiality
All information not in the public domain acquired in course of your duties must be
treated as confidential both during and after termination of your employment. You are
required to sign the company’s standard confidentiality and conflict of interest
documentation. (NOTE this should accompany a contract of employment). See sample
Confidentiality Agreement in Section 10.
Exclusive Service
During your employment you must devote your time, attention and skills exclusively to
the business of the company and you must use your best endeavours to promote the
interests, business and welfare of the company. You will not, during the continuance of
your employment engage in other work or employment for any other party without the
prior written consent of the company. You must avoid outside business relationships, or
business dealings with any of the company’s customers/competitors.
Severability
In the event that any of these terms, conditions or provisions or any part thereof shall be
determined to be invalid and unlawful or unenforceable, such term, condition or
provision or any part thereof should be severed from the remaining terms, conditions and
provisions which shall continue to be valid to the full extent permitted by the law.
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Dismissal Procedure
Where the Company is considering the termination of employment the employee
concerned will be advised of the reasons giving cause to consider this action and afforded
the opportunity to respond to such reasons, before any decision is made.
The employee will be advised prior to the meeting of the purpose of the meeting and, in
the case of disciplinary action, be allowed to have a work colleague/representation with
them if they so wish.
Law
Irish Law shall govern this agreement and disputes arising under or about it should be
subject to the exclusive jurisdiction of the Irish Courts.
I enclose herewith staff handbook, which expands in detail the terms of your employment
and should be read in conjunction with the terms of this letter of offer. You should retain
this copy for future reference and note that it forms a part of the terms and conditions of
your employment.
I will be happy to go into more detail with you on the enclosed terms and conditions of
employment if you wish and if you have any queries, please do not hesitate to contact me.
Please acknowledge acceptance of this offer on the terms stated by signing and returning
the enclosed copy of this letter. This offer of employment will remain open until
______pm on ____________date.
Yours sincerely,
____________ __________________
Manager (on behalf of the Company) Employee
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SECTION 2 - TERMS OF
EMPLOYMENT
The Terms of Employment (Information) Acts 1994 & 2001, which have been in effect
since 16th May 1994, require employers to provide employees with a written statement of
certain particulars of the employees terms of employment.
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The Unfair Dismissals Acts 1977-2005 requires an employer to set out the procedures
relating to Dismissal. This must be given in writing to each employee not later than 28
days after entering into a contract of employment. Moreover, the Unfair Dismissals Act
lays the burden on the Employer to provide clear evidence justifying his actions if any
staff member alleges Unfair Dismissal (see section 9 “Termination of Employment”).
Writing a Contract
The introduction of a written agreement or contract for new employees may raise certain
difficulties in some firms, particularly as regards any new terms and conditions of
employment and existing industrial relations practice. In such cases, the Company is
advised to state clearly that agreement on basic terms and conditions and dismissal
procedures is legally necessary, and that the main purpose of the legislation is to increase
the protection of employees themselves. However, the subject covered and the amount of
detail in such agreements or contracts, and even their use at all in certain circumstances,
will depend ultimately on the overall industrial relations climate in the Company.
A practical illustration of such a document containing the prescribed information is given
on Page 6 in this section.
Contracts for a Fixed Term or Specified Purpose Contracts:
Such contracts must be in writing and must be signed by both the employer and
employee.
The duration of the contract/specific purpose must be clearly stated.
A clause, such as the one below, which states that the provision of the Unfair
Dismissal Act shall not apply when the contract expires, must be included in the
written contract.
"As this is a fixed term/specific purpose contract, the provision of the Unfair
Dismissal Act, 1977 - 2005, shall not apply to a dismissal consisting solely of the
expiry of this contract "cessation of the purpose of this contract".
This must be incorporated into a fixed term or specified purpose contract.
Perpetual renewal of fixed term contracts upon expiry will result in all the successive
contracts as being regarded as one continuous contract and will not be protected by
the above clause.
A clause excluding the terms of the Unfair Dismissal Act in a permanent employee's
contract has no effect.
NOTE: Employers should note that the use of successive Contracts of
Employment for periods of less than 12 months, in order to avoid the
impact of the Unfair Dismissals Acts, are made ineffective by the Anti-
Abuse provision of the 1993 Unfair Dismissals Act. Where a person is re-
employed within three months of a contract - all service will be deemed
continuous.
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You should also note that the perpetual renewal of fixed term contracts
may be in breach of legislation. (See “Fixed Term Employment” page 26
in this section).
- Legislation
- Agreement between the employer and the individual employee concerned
- Agreement between the employer and staff representatives
- National Agreement.
Any changes in the terms of employment must be notified to the employee, in writing, as
soon as possible and not later than one month after the change has come about.
Records
A contract may be implied or expressed either orally or in writing. It is advisable to
ensure that the contract be expressed in writing, signed and dated. The employer must
keep a copy of the written statement for the duration of an employee’s employment and
for 1 year thereafter.
Termination of Contract
There are a number of circumstances whereby a contract may be terminated.
- Resignation. The employee resigns from the employment and this terminates the
contract.
- Dismissal. A contract of employment is terminated either by the employer
dismissing the employee for disciplinary or other reasons including gross
misconduct, or the employee leaves the company referring to the work
environment they have to work in, claiming they have no option but to resign. The
latter is referred to as constructive dismissal.
- End of fixed term/specified contract.
- End of overseas assignment.
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The Formation of Contracts
In all contracts, not just employment contracts, there are always terms. These terms may
be expressed or implied.
Expressed terms are those which are agreed between the employer and employee either
written or orally such as wages, holidays, hours of work, etc.
Implied terms are the terms, which are usually not expressly agreed between parties.
These are terms implied by Common Law, Collective Bargaining Agreements or by
Statute.
25
a. To provide work – Generally there is no duty towards the employer to provide
work for the employee as long as the employer continues to pay the agreed wages.
Exceptions to this are as follows
1. Where payment is by commission or on a piecework basis the employer must
give the employee a reasonable opportunity to earn it.
2. In the case of a highly skilled worker who needs to be allowed to maintain and
develop his/her skills and whose reputation depends on his/her being active in
his /her work.
b. To pay wages or remuneration.
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Sample Contract of Employment
This is a Contract of Employment between:
(Employee Name)
(Employee Address)
and
(Employer Name)
(Employer Address)
(herein after referred to as “the Company”)
Position
You will be employed as…………… . You will be required to be flexible in this role and
undertake any such duties assigned to you by the company. Such duties may fall outside the
remit of your normal working duties.
Commencement Date
Your employment with the Company shall commence on ………….
Remuneration
Your remuneration will be €…….. gross per annum. Payment will be made by BACS (direct
transfer into your named bank account, and made monthly in arrears. The management reserve
the right to deduct at source any overpayment of salary or monies owed in consultation with you.
(Details of any commission and / or bonus payment mechanisms should be included here).
Any additional lump sum payments made by the company over the course of your employment
will be subject to further terms and conditions. Should these terms and conditions fail to be met,
the company reserve the right to recoup a percentage or the total amount.
Line Manager
You will be reporting to...................or any such individual as is expressly communicated to you
during the course of your employment.
Hours of work
Your normal hours of work will be from ............. a.m. to .............., Monday to Friday. (If shift
work is appropriate include full details here).
Some degree of flexibility may be required and you will be expected to work appropriate hours in
order to carry out your responsibilities. However, it is the policy of the Company that as far as
possible, extensive working hours above the norm will not occur in accordance with the European
Working Time Directive.
Rest breaks will be granted in line with the Organisation of Working Time Act 1997 and will be
as follows…………….
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Place of Work
You will be required to work in ………….. Some degree of flexibility may be required as you
may be required to work in a variety of locations as and when work demands.
Probation
The management reserve the right to extend the period of probation if necessary. However, on
satisfactory completion of this period your employment will be confirmed. Notwithstanding the
company’s right to extend your probation, your probationary period will not be in excess of one
year.
The normal disciplinary process will not apply during the probationary period.
Should either party wish to terminate the employment during this period, the notice period given
will be in accordance with current employment legislation.
Service Notice
13 weeks -2 Years 1 week
2 - 5 years 2 weeks
5 -10 years 4 weeks
10 -15 years 6 weeks
over 15 years 8 weeks
Holiday Entitlement
The company’s holiday year runs from ……………to...................... Your paid holidays will be
……… working days per year. (Restrictions on when annual leave cannot be taken or the amount
of leave to be taken at one time should be mentioned here).
Under no circumstances may any holidays be carried forward into the next holiday year without
prior arrangement.
Any employee absent from the workplace by reason of certified sick leave will continue to accrue
and retain annual leave entitlement. Should the employee be unable to take annual leave during
the relevant leave year, an annual leave carryover period of 15 months after the leave year will
apply. Should the employment be terminated during this time payment in lieu of untaken annual
leave will be provided. After this 15 month carryover period, all unused annual leave will be lost.
When a termination of this contract occurs and the paid holidays already taken exceed the paid
holiday entitlement on the date of termination, the company will deduct the excess holiday pay
from the final pay amount.
Notice of Holidays
You must give not less than _____ weeks advance notification of those dates and periods on
which holidays will be taken.
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All holidays must be agreed with your manager prior to holiday arrangements being confirmed.
The company will bear no responsibility for any financial loss resulting from bookings made
without prior agreement with your manager.
Public Holidays
Your entitlement to public holidays is as follows:
Christmas Day
May Day
St Stephen’s Day
June Bank Holiday
New Year’s Day
August Bank Holiday
St Patrick’s Day
October Bank Holiday
Easter Monday
During a period of certified sickness absence, public holiday benefit will normally be accrued for
the first 26 weeks of absence only.
Absence
If, for any reason other than exceptional circumstances, you are absent from the Company’s
employment or unable to carry out the full duties of your employment, you must contact the
company within 30 minutes of your normal start time on the first day of such absence. Failure to
do so will result in your absence being classed as unauthorised.
The Company reserves the right to have you examined by its own Medical Practitioner.
Any employee who is absent through unauthorised or uncertified absence will be requested to
attend a disciplinary investigation meeting and could face sanctions up to and including dismissal.
The company does not pay employees who are absent due to illness. Accordingly, you may need
to submit a claim to the Department of Social Protection, after 6 days of illness.
Please refer to the company absence policy for information on unacceptable levels of absence.
(If no absence policy exists please include reference to number of days/occasions that may
warrant disciplinary action here).
Pension Scheme
The company operates an Occupational Pension Scheme / a Personal Retirement Savings
Account (Number.................................) (Delete whichever does not apply).
Employee’s who wish to make contributions to a PRSA, should contact........................ who will
advise you of the company’s PRSA operator.
Retirement Age
The retirement age for employees is 65 years. Employees will be contacted 6 months prior to
their reaching the retirement age to discuss issues around your retirement from the company.
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Reduced Working Hours
The employer reserves the right to reduce your working hours, where through circumstances
beyond its control it is unable to maintain you in full-time or your regular hours of employment.
You will receive as much notice as possible prior to such lay off or short time period
commencing and you will be paid only in respect of hours actually worked during that period.
In the interests of fairness and justice and to ensure the proper conduct of business, certain
provisions to deal with matters of grievance and discipline are necessary, as follows.
Grievance Procedure
If you have any grievance, which you consider to be genuine in respect of any aspect of your
employment, you have a right to a hearing by your immediate superior or the Personnel Manager
as the circumstances warrant. If you are unhappy with the outcome of the hearing you may appeal
to the Chief Executive. A fellow work colleague may accompany you to this appeal hearing.
In the event of the matter not being resolved internally the matter shall be referred through normal
industrial relations procedure.
The procedure referred to above shall include reference to the Workplace Relations Commission.
Disciplinary Procedure
The company reserves the right to take disciplinary action on the grounds of a breach of a
contractual or established work rule, poor performance/capability, misconduct, gross misconduct
or absence. Disciplinary action can result in the issuing of an informal or formal warning,
suspension with or without pay, transfers to other duties and loss of privileges. Ultimately,
persistent breaches or inadequate work performance can lead, following warnings to dismissal.
The following stages of a disciplinary will normally apply:
The Company reserves the right to invoke the disciplinary procedure at any level taking into
account the severity of the infringement. Certain grave breaches can lead following
considerations of all the circumstances by the company to summary dismissal or suspension
pending investigation. In all dismissal cases, full investigation will be carried out, and you will
have the right to put your case and be accompanied by another staff member or appropriate
representative, and the right to appeal against a decision to a more senior management.
In the event of your dismissal being confirmed and should you wish to challenge the dismissal
then in accordance with normal procedures, the matter shall be referred to the Workplace
Relations Commission.
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Please refer to your Company Staff Handbook for further information on this and other policies
and procedures relevant to your employment.
Notice
In the event that either the company or you wish to terminate this contract, notice to be given
shall be in accordance with the current employment legislation.
Service Notice
13 weeks -2 Years 1 week
2 - 5 years 2 weeks
5 -10 years 4 weeks
10 -15 years 6 weeks
over 15 years 8 weeks
Nothing in this agreement shall prevent the giving of a lesser period of notice by either party
where it is mutually agreed.
In the event of your contract being terminated on the grounds of gross misconduct you will not be
entitled to any notice.
Restrictions
During the period of this contract, you will devote the whole of your time and attention to the
business of the Company and you undertake that during the period of this contract you will not
engage in any other activity which is likely to prejudice your ability to serve the company, nor
will you engage in any business activity which may cause a conflict of interest with the business
of the company.
You will not at any time either during the period of this contract or after its termination make use
of or communicate, any of the trade secrets or confidential information of the Company which
you may have obtained whilst in the service of the Company.
Any discovery, invention or process made or discovered by you whilst in the employment of the
Company and relating to the business of the Company will remain the property of the Company
and must be disclosed to the Company, and you undertake to join with the Company at any time
in applying for letters, patent or other appropriate licence for such discovery, invention or
process.
If you have been issued with a staff handbook, your attention is drawn to the policies contained
therein, which together with this contract form the terms and conditions of your employment.
Changes in the terms and conditions of this contract will be notified to you, following
consultation and agreement, before the date of proposed change.
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I accept and agree to all of the above Terms & Conditions of my employment:
Signed:___________________________________________
Employee
Date: ___________________________________________
Signed:___________________________________________
For and behalf of the Company
Date: ___________________________________________
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Fixed Term Workers
The Protection of Employees (Fixed Term Workers) Act 2003 came into operation in
July 2003. The purpose of the Act is:
(1) to provide for the improvement of the quality of fixed-term work by ensuring the
application of the principle of non-discrimination (i.e. fixed-term workers may not
be treated less favourably than comparable permanent workers) and
(2) provide for the removal of discrimination against fixed-term workers where such
exists and the establishment of a framework to prevent abuse arising from the use
of successive fixed-term employment contracts.
The Act does not apply to agency workers placed by a temporary work agency at the
disposition of a user enterprise; apprentices; a member of the Defence Forces; a trainee
Garda or a trainee nurse. However, the Act applies to agency workers employed directly
by an employment agency.
The term “fixed-term employee” does not include employees in initial vocational training
or in apprenticeship schemes nor employees with a contract of employment concluded
within the framework of a publicly-supported training, integration or vocational
retraining programme.
Permanent Employee
A permanent employee means an employee who is not a fixed-term employee.
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(a) the permanent employee and the fixed-term employee are employed by the same
or associated employer and one of the conditions referred to in (i), (ii) or (iii)
below is met,
(b) where (a) above does not apply (including a case where the fixed-term employee
is the sole employee of the employer) the permanent employee is specified in a
collective agreement, being an agreement that for the time being has effect in
relation to the relevant fixed-term employee, to be a comparable employee in
relation to the fixed-term employee, or
(c) where neither (a) nor (b) above apply, the employee is employed in the same
industry or sector of employment as the fixed-term employee and one of the
conditions referred to in (i), (ii) or (iii) below is met.
The following are the conditions (i), (ii) and (iii) referred to above –
(i) both employees perform the same work under the same or similar conditions
or each is interchangeable with the other in relation to the work,
(ii) the work performed by one of the employees concerned is of the same or a
similar nature to that performed by the other and any differences between the
work performed or the conditions under which it is performed by each, either
are of small importance in relation to the work as a whole or occur with such
irregularity as not to be significant, and
(iii) the work performed by the relevant fixed-term employee is equal or greater in
value to the work performed by the other employee concerned, having regard
to such matters as skill, physical or mental requirements, responsibility and
working conditions.
The comparable permanent employee can be either of the opposite sex to the fixed-term
employee concerned or of the same sex as him or her.
Conditions of Employment
The Act provides that a fixed term employee shall not be treated less favourably in
respect of his/her conditions of employment than a comparable permanent employee
(except in specific circumstances, see ‘exceptions’ below).
For example,
(a) Overtime payment. If a comparable permanent employee is paid overtime, then a
fixed term employee, who compares himself/herself with that comparable
permanent employee, is also entitled to overtime payment at the same rate as the
comparable permanent employee.
(b) Holiday entitlements. The holiday entitlement of a fixed term employee is related
to the holiday entitlements of a comparable permanent employee, subject to the
minimum legal entitlements under the Organisation of Working Time Act 1997.
Exceptions
A fixed term employee can be treated less favourably than a comparable permanent
employee in the following circumstances:
(a) Objective Grounds. The Act provides that a fixed term employee may be
treated in a less favourable manner than a comparable employee where such
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treatment can be justified on objective grounds i.e. it is based on considerations
other than the status of the employee as a fixed term employee. For instance, if
the terms of the fixed term employee’s contract of employment, taken as a whole,
are at least as favourable as the terms of the comparable permanent employee’s
contract of employment.
(b) Pensions. The right not to be treated in a less favourable manner than a
comparable permanent employee shall not apply, in relation to any pension
scheme or arrangement, to a fixed-term employee who normally works less than
20 per cent of the normal hours of the comparable employee.
Where a term of an employment contract purports to limit the term of the employment
contract of either category of employee mentioned above, in contravention of the above
rules, that term shall be void and of no effect and the contract concerned shall be deemed
to be one of indefinite duration – i.e. a permanent contract.
The above-mentioned rules do not apply where there are objective grounds justifying the
renewal of a contract of employment for a fixed term only.
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However, as regards access by a fixed-term employee to appropriate training
opportunities, the Act provides that such access shall be provided by an employer as far
as practicable.
Disputes
A dispute in relation to an entitlement under the Act may be referred to the Workplace
Relations Commission for adjudication. A decision of the Workplace Relations
Commission can be appealed to the Labour Court.
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Part Time Workers
Under the Protection of Employees (Part Time Work) Act 2001 part-time workers are
entitled not to be treated any less favourably for the purposes of legal protection and
conditions of employment as ‘Comparable Full Time Employees’.
A part-time worker is classified as someone whose normal hours of work are less than the
normal hours of work of a comparable employee in relation to him/her.
1. Where there are objective reasons for the different treatment and the reason does not
relate to the personal status of the part time employee.
2. The act does not extend to pensions where the hours worked by the part time
employee are less than 20% of the comparable employee’s hours.
Employers are not obliged to employ part time staff nor change a person’s contract from
full-time to part-time. However, where the employer has exercised that discretion in the
past then they will be expected to act reasonably when considering any subsequent
requests of a similar nature.
Under changes that were introduced by the Protection of Employees (Temporary/Agency
Work) Act 2012, all temporary/agency workers must have equal treatment as if they had
been directly recruited by the hirer in respect of the duration of working time, rest
periods, night work, annual leave and public holiday and pay.
The right to equal pay is backdated to December 2011.
Disputes
Naturally an employer may not penalise an employee for exercising their rights under this
Act. Where an employee has a grievance they may refer the case to the Workplace
Relations Commission within 6 months of alleged date of the offence (12 months in
exceptional circumstances). Where they find a case has been proven the Workplace
Relations Commission may make an award of up to two years wages to the complainant.
An appeal of a Workplace Relations Commission decision may be made within 42 days
of a recommendation being made.
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Temporary Agency Workers
The Protection of Employees (Temporary Agency Workers) Act 2012 provides that all
temporary agency workers must have equal treatment as if they had been directly
recruited by the hirer in respect to the following:
Duration of working time
Breaks
Night work
Annual Leave
Public Holidays
Pay*
*Note: The right to equal pay has been back-dated to December 5th, 2011
In this respect, such employees are entitled not to be treated any less favourably for the
purposes of legal protection and conditions of employment as ‘Comparable Part Time
Employees’.
A part-time worker is classified as someone whose normal hours of work are less than the
normal hours of work of a comparable employee in relation to him/her.
Disputes
Naturally an employer may not penalise an employee for exercising their rights under this
Act. Where an employee has a grievance they may refer the case to the Workplace
Relations Commission within 6 months of alleged date of the offence (12 months in
exceptional circumstances). Where they find a case has been proven the Workplace
Relations Commission may make an award of up to two years wages to the complainant.
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The Employment of Children And Young Persons
The Protection of Young Persons (Employment) Act, 1996, governs the employment of
children and young persons. The Act provides for a minimum age of entry into
employment; limits working hours; stipulates rest intervals and prohibits night work.
Summary Points
A 'young person' is a person aged 16 years but less than 18 years, and a 'child' is a
person under 16 years of age or the school leaving age, whichever is higher.
It is prohibited to employ a person under school-leaving age. However, a child over
14 years may be employed to do a limited amount of light, non-industrial work during
school holidays. Such work must not be harmful to their safety, health or
development.
The employer must obtain the written permission of parents/guardians before
employing a child aged 14 - 16 years, in addition to obtaining the child's birth
certificate.
Prior to the employment of a young person aged 16 or 17 the employer must obtain a
birth certificate.
Employers must be careful that where a young person holds more than one job, the
total number of hours from the combined employment must not exceed the maximum
set out by law. Where the maximum hours are exceeded the employee, parents and
employer may be guilty of an offence.
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- Under 16s
Maximum working day - 7 hours per day
Maximum working week - 35 hours per week
Half hour rest break after - 4 hours work
Daily rest break - 14 consecutive hours off
Weekly rest break - 2 days off, as far as practicable to be
consecutive
- 16 – 17 year olds
Maximum working day - 8 hrs
Maximum working week - 40hrs
Half hour rest break after - 4½hrs work
Daily rest break - 12 consecutive off
Weekly rest break - 2 days off, as far as practicable to be
consecutive
Early Morning & Night Work
It is prohibited to employ under 16s before 8am and after 8pm with or without school
the next day (note – 14 and 15 year olds are not allowed work during school term).
It is prohibited to employ 16 and 17 year olds before 6am and after 10pm.
During the school holidays and where there is no school the next day, children age
16yrs and 17yrs may work up to 11pm at night ONLY with the approval of the
Minister for Enterprise, Trade & Employment. Where the child is allowed to work up
to 11pm the morning ban on work then moves forward to 7am.
Records
Employers must keep specified records for their workers who are under 18 years of age,
with the following details - full name, date of birth, starting and finishing times for work,
wage rate and total wages paid to each employee. These records must be kept for at least
the years in the place of employment.
Employers Duties
Employers must see a copy of the birth certificate or other evidence of age, and
receive written permission of a parent or guardian.
The official summary of the act must be displayed at the workplace where it can be
easily read.
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Hours of Work
The Organisation of Working Time Act 1997 sets out statutory rights for employees in
respect of rest and maximum working time. These rights apply either by law as set out in
the Act, in Regulations made under the Act or through legally binding collective
agreements. These agreements may vary the times at which rest is taken or vary the
averaging period over which weekly working time is calculated.
The restrictions on hours of work and rest breaks do not apply to:
Members of the Defence Forces, the Garda Siochana, junior hospital doctors,
workers at sea,
Those who control their own working hours or
Persons employed by a close relative in a private dwelling house or farm in or on
which both reside, are not covered by the rest and maximum working time rules.
The 48 hour net maximum working week can be averaged according to the following rules:
For employees generally - 4 months
For employees where work is subject to seasonality, a foreseeable surge in activity,
or
Where employees are directly involved in ensuring continuity of service or
production - 6 months
For employees who enter into a collective agreement with their employers which is
approved by the Labour Court – up to 12 months.
In the case of young people under 18, hours of work are fixed by the Protection of
Young Persons (Employment) Act 1996.
Note: Working time is net working time i.e. exclusive of breaks, on call or stand-by time.
(Time working when on call/standby is counted).
Working time is defined in the Act as time when the employee is at his or her place of
work or at the disposal of the employer and carrying out the duties or activities of
his/her employment.
Rest Periods
Every employee has a general entitlement to:
Daily Rest Period - 11 consecutive hours daily rest per 24 hour period.
Weekly Rest Period - One period of 24 hours rest per week preceded by a daily rest
period (11 consecutive hours).
Rest breaks
15 minutes where 4 and a half hours have been worked.
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30 minutes where 6 hours have been worked, which may include the first break.
Shop employees who work more than 6 hours and whose hours of work include the
hours 11.30am - 2.30pm must be allowed a break of one hour which must
commence between the hours 11.30am - 2.30pm.
Note: These rest periods and rest intervals may be varied if there is a collective agreement
in place approved by the Labour Court or if a regulation has been made for a particular
sector. If there are variations in rest periods and rest intervals under agreements or in the
permitted sectors, equivalent compensatory rest must be available to the employee.
Night Workers
Night time is the period between midnight and 7 am the following day. Night workers are
employees who normally work at least 3 hours of their daily working time during night
time and the annual number of hours worked at night equals or exceeds 50% of annual
working time.
Exemption by Regulation
Certain categories may be exempted from the rest provisions by regulation including:
Categories of employees in the sectors set out in the Organisation of Working Time
(General Exemptions) Regulations, 1998 (S.I. No. 21of 1998) may, subject to
receiving equivalent compensatory rest, be exempted from the rest provisions of the
Act. Certain regulations (i.e. S.I. No. 20 of 1998 Exemption of Transport Activities,
and S.I. No. 52 of 1998 Exemption of Civil Protection Services) provide
exemptions from the rest and maximum working week provisions of the Act
without a requirement for equivalent compensatory rest.
42
employee. Collective agreements to vary the rest times may be drawn up between
management and a trade union or other representative staff body in any business,
organisation or enterprise.
These exemptions are subject to equivalent compensatory rest being made available to the
employee. This means that, although employers may operate a flexible system of working,
employees must not lose out on rest. In these circumstances rest may be postponed
temporarily and taken within a reasonable period of time.
Disputes
Employees can make a complaint under the legislation to the Workplace Relations
Commission who may do one of the following:
Declare that the complaint was or was not well founded.
Require the employer to comply with the relevant provision.
Require the employer to pay the employee compensation an amount as is just and
equitable having regard to all the circumstances, but not exceeding 2 years
remuneration.
Complaints need to be made within 6 months of the contravention to which the complaint
relates. This may be extended to 12 months if the Adjudicator is satisfied that the failure to
present the complaint was due to reasonable cause. A party may appeal a decision from the
Workplace Relations Commission to the Labour Court not later than 42 days after the date
upon which it was communicated to the party.
Remuneration
Employees working under the terms of a flexible contract of irregular hours, will
usually be paid weekly, based on an agreed hourly, calculated as follows:
Hours of Work
The written terms of employment for a flexible contract of irregular hours, are
required to include the number of hours an employee can reasonably expect to work
on a weekly basis. However, this does not mean that the employee will necessarily
work those hours, as that will depend on availability of work. The stated (agreed)
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weekly hours are used to calculate the compensation an employee will receive if no
hours are actually worked (see above).
Key Dates
The Employees (Provision of Information and Consultation) Act 2006 will apply to:
The number of employees in the undertaking should be the average number of employees
employed in the undertaking during the 2 years before the date of enforcement.
Until recently, employers in Ireland were only obliged to consult with employees in very
limited circumstances, such as collective redundancies and transfer of undertakings.
Those obligations will remain intact, however the provisions of the Employees (Provision
of Information and Consultation) Act 2006, will provide employees in undertakings of at
least 50 employees with the right to information and consultation in the workplace on a
greater number of issues.
(1) Employers have the option under the Act of putting in place pre-existing agreements
On or before 4 September 2006 (companies with >150 employees),
On or before 23 March 2007 (companies with >100 employees) and
On or before 23 March 2008 (companies >50 employees).
These agreements can be tailor-made to suit the culture and circumstances of the
company.
(2) Alternatively, the Act gives employees the right to request that an employer sets up an
information and consultation procedure; once 10 per cent of employees (subject to a
minimum of 15 and a maximum of 100) make such a request, an employer must enter
into negotiations to agree a procedure with employees.
(3) A third option is provided in the ‘Standard Rules’ of the Act, which involve the
setting up of an Information and Consultation Forum. This Forum comprises elected
employee representatives.
44
What Information?
The Act obliges employers to provide information and consultation on issues such as the
following:
Information must be given at such time, in such fashion and with such content as are
appropriate to enable, in particular, employees’ representatives to conduct an adequate
study and, where necessary, prepare for consultation.
Note: There is no automatic right to information and consultation. The process must be
triggered by the employees. As outlined above a request must be made by 10 per cent of
the employees, subject to a minimum of 15 and a maximum of 100 (the “Employee
Threshold”).
A request for information and consultation can also be made to the Labour Court, which
will then notify the employer, request relevant information from the parties and issue a
notification confirming whether or not the request meets the Employee Threshold.
Pre-existing Agreements
When organisations decide to put an arrangement in place prior to the relevant date of
effect of the legislation, labelled a pre-existing agreement under the Act, they must
ensure it meets minimum requirements to comply. The 2006 Act allows that where a pre-
existing agreement is in place prior to the introduction of the legislation, then that
agreement may remain in place, once it complies with the provisions of the Act. The
requirements for a pre-existing agreement to comply with the legislation are as follows:
The agreement,
Must be in writing.
It should be dated and signed by the employer and approved by employees.
It must be applicable to all employees to whom the agreement relates, and
It should be available for inspection by those it affects.
A majority of the employees who cast a preference are in favour of the terms of
the Agreement.
A majority of employee representatives approve the Agreement in writing.
45
Any other procedure agreed to by the parties.
A Negotiated Agreement may be renewed by the parties within 6 months of its
expiration.
The employer must ensure that this procedure is confidential and capable of independent
verification and of being used by all employees.
Negotiated Agreement
An agreement establishing information and consultation arrangements may be negotiated
by the employer and the employees, or their representatives, or both. A negotiated
agreement has to be:
46
The employer has to ensure that the procedure for the casting a preference is confidential
and capable of independent verification and of being used by all employees.
The duration of the agreement and the procedure, if any, for its renegotiation
The subjects for information and consultation
The method and timeframe by which information is to be provided, including
whether it is to be provided directly to employees or through one or more
employees’ representatives
The method and timeframe by which consultation is to be conducted, including
whether it is to be conducted directly with employees or through one or more
employees’ representatives, and
The procedure for dealing with confidential information.
At any time before a negotiated agreement expires, or within 6 months after its expiry,
the parties may renew it for any further period they think fit. A negotiated agreement
renewed within a 6 month period shall be deemed to have remained in force from the date
it would otherwise have expired.
The Standard Rules set out procedures for the setting up of a Forum which will comprise
of elected employee representatives. In the absence of an election, employee
representatives should be appointed by employees or the employer with the agreement of
the employees. The employer must arrange for the election process and cover the cost of
it. The Forum should have at least 3 but not more than 30 members and can adopt its
own rules subject to the following:
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Forum will be dissolved.
Enforcement
The Act provides for the Labour Court to investigate disputes that arise under the
legislation and provides for the enforcement of Labour Court determinations by the
Circuit Court. It also provides strong protections for employees’ representatives in the
performance of their duties under the Act.
The legislation provides for penalties of up to €3,000 or imprisonment for a term not
exceeding 6 months or both on summary conviction for offences under the Act and on
conviction on indictment to a fine not exceeding €30,000 or imprisonment for a term not
exceeding 3 years or both.
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Overtime
The Company’s policy is to minimise the necessity for working overtime so far as
possible. Inevitably, however, situations do arise where it becomes essential. Every
effort will be made to give you as much advance notice as possible. The company
expects staff to work reasonable overtime as necessary. Overtime will be paid to
_________ staff from the normal finishing time provided the time worked exceeds 30
minutes in any one-day.
Attendance
You should be conscientious about your attendance and punctuality at work. You are part
of a team and getting the work done depends on everyone being in the right place at the
right time. Lack of punctuality or regular absences from work may give rise to
disciplinary action, including dismissal where considered appropriate by the Company –
where you are unable to attend work you must notify the Company within 1 hour of
normal starting time.
Appearance
You are expected to maintain standards of dress and appearances appropriate to the
environment in which you work.
Medical Cover
On taking up permanent employment with the company, the company will contribute
€____ per annum towards your membership with the Voluntary Health Insurance Board
(or alternative supplier).
Equal Opportunities Policy
The Company is an Equal Opportunity Employer. The aim of our policy is to ensure that
no job applicant or employee receives less favourable treatment nor should they be
disadvantaged by conditions or requirements which are neither justified nor relevant to
the job. Selection criteria and personnel procedures will be reviewed regularly to ensure
that individuals are recruited, promoted, trained and treated in all other ways purely on
the basis of merit and ability to do the job for which they have applied. Should any
employee believe that they are not being treated in this manner they should bring this to
the attention of the person nominated in the company Harassment policy.
Pension and Insurance Benefit Plan
On taking up permanent employment with the company you will be entitled to participate
in the Pensions and Insurance Benefit schemes. Please find enclosed information which
outlines the Pension Plan. You will be advised of further details when taking up
permanent employment.
Facilities
Lunch facilities are available for staff use in most locations. Tea/coffee/water machines
are located convenient to your working area. Your Supervisor will explain payment
arrangements for use of these facilities to you. Staff are permitted to make reasonable
use of the telephone for personal local calls. Long distance calls are not permitted.
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Safety
There are established procedures and rules to ensure your safety in the case of emergency
such as fire. These are posted on each floor and should be read carefully. In addition to
the management’s responsibility for your safety, you too have a responsibility to co-
operate with the company; use any protective equipment supplied; report to the company
without reasonable delay any defects in equipment, place of work or system of work
which might affect your safety or welfare; not to intentionally or recklessly interfere with
or misuse anything provided for safety, health or welfare of other staff members or of
their work activities. First Aid facilities are available on the premises.
You should keep your work place tidy, not only for reasons of safety, but to ensure that
company documents are not left lying about.
Car Park
Use of the company’s car park is for authorised personnel only.
Business Travel
From time to time you may be required to travel on company business. While doing so
you are covered by an insurance policy taken out by the company providing benefit in the
case of death or serious accident.
If you are using your own car on company business you will be reimbursed on a per mile
basis. It is a requirement of the company that before using your own car on company
business you must have full comprehensive insurance cover including cover for business
purposes – this should be confirmed annually. Additionally the company must be
indemnified in respect of any third party claim. Prior approval from your manager is
required before using your car on company business.
Notice of Termination
If you decide to leave the company prior to normal retirement the company requires prior
notice in writing. It is a term of your Contract of Employment that you give at least
_________(Mth/wk) written notice of your departure.
The company will give, subject to the other sections of the (handbook/contract)
________ (Mth/wk) notice unless statute requires otherwise. The company reserves the
right at all times to make a payment in lieu of notice and reserves the right to require you
not to carry out any duties or attend at the work place for the duration of the notice
period.
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Retirement
The retirement age of the company is _ years. (the normal retirement age is 65). Details
of the Company’s Retirement Plan of which you are or will be a member are set out in a
separate handbook.
Password Protection
In the course of your work you will be required to password protect ___________
systems that you have access to. These passwords are for your personal use exclusively
and sharing them or allowing access to them to any other person is considered a serious
breach of office rules, which will result in disciplinary action up to and including
dismissal. However should any director ask you to disclose your password and you fail
to do so for whatever reason, this may result in disciplinary action being taken against
you.
Confidentiality
The confidential nature of your work requires that you never disclose any information
you may acquire about the affairs of the company or any of its customers. The records
and forms you work with are the property of the company and must not be shown or
given to outsiders without official approval. If you have any doubts about what
information this covers please consult your Manager.
Also any knowledge or suspicion of disloyalty, fraud or error or any concealed practice
against the interests of the company on the part of any person must be reported to your
Manager.
You should not involve yourself or assist any other person in the operation of a business
or carrying out of work that may be deemed to be in conflict with the business activities
of this company. If involved in work outside of working hours you must advise the
company of these activities so as to ensure no conflict of interest and compliance with the
provisions of the Organisation of Working time Act 1997.
Failure to comply with these requirements may result in disciplinary action.
Bereavements
Where the death of an immediate family member occurs the company permits a
maximum of three days permitted absence. (Immediate family includes parents, spouse,
children, brother or sister). The Company appreciates that every circumstance differs and
will always endeavour to accommodate staff members.
Maternity
If you are expecting a baby you are entitled to paid (by Social Welfare) maternity leave
for a minimum period of twenty six weeks Of these twenty six weeks, two weeks must be
taken before the expected date of delivery and four weeks after. The remaining weeks
may be taken as you wish. You may apply to alter the commencement date provided the
application is for medical reasons and a certificate is produced from your Doctor.
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In the event that you give birth later than expected, you can apply for additional leave
after the birth so as to ensure that you will have at least four weeks after the birth. In the
event that you give birth prematurely you are also entitled to minimum period of twenty
six weeks. You are required to advise the Company in writing four weeks before the
commencement of your maternity leave. A Doctor’s Certificate stating the expected date
of delivery and a note regarding your intentions regarding the return to work must also be
provided. You may also take a further sixteen weeks unpaid leave if you wish.
Notification must be given to the Company as soon as possible after the confinement, but
not less than four weeks before the planned date of return to work. Notice of additional
leave must be given to the Company in writing; at least four weeks before your maternity
leave is due to expire. Notification of four weeks notice in writing must be provided to
the company for the return to work of mothers on additional maternity leave. Full details
of the Maternity Protection Act 1994 & 2004 are available from ____________.
Adoptive Leave
If you have applied to adopt a child and you are an adopting mother or sole adopting
father, you are entitled to be paid (by Social Welfare) adoptive leave for a minimum
period of 24 weeks. Leave commences on the date of placement of the child. You are
required to advise the company in writing four weeks before the expected date of
placement of your intention to take adoptive leave and as soon as reasonably practical
thereafter to advise the Company in writing of the expected date of placement.
A copy of the Certificate of Placement must also be furnished to the Company no later
than four weeks after the date of placement. In the case of foreign adoption a copy
Declaration under Section (5)(1)(3)(ll) of the Adoption Act 1991 Declaration must be
supplied before the date of Placement. If placement is postponed the adoptive leave will
be postponed provided adequate notice is given to the company. You may also take a
further eight weeks-unpaid leave if you wish.
Notice of the additional leave must be given to the company of your planned date of
return to work at least four weeks in advance of the planned date of return to work. Full
details of the Adoptive Leave Act 1995 & 2005 are available from ___________.
Parental Leave
This act came into operation on 3rd December 1998 and is in addition to a mother’s right
to Maternity leave under the Maternity Protection Act (1994) and a father’s entitlement to
Paternity Leave under Flexible Working Options. Each parent who qualifies for
Statutory Parental Leave has a once off entitlement to 18 weeks unpaid leave for each
child covered by the Act.
Qualifying Conditions are that you must have one year’s continuous service. The
Statutory parental leave applies only to a child born on or after 3 rd June 1996 (this may
change arising from an ECJ decision), or in the case of an adopted child where the
adoptions order was made on or after 3rd June 1996. Parental leave may only be taken up
to the time the child attains eight years of age or sixteen in the case of a child with a
disability. In certain adoption cases this age is extended where the child is more than
eight at the time of adoption, leave can be taken within two years of the adoption order.
The Parental Leave entitlement is not transferable between parents.
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The leave can be for a continuous period of 18 weeks, or in separate blocks of a
minimum of six continuous weeks or more favourable terms with the agreement of the
employer or by working reduced hours to the limit of 18 weeks. If you are a parent with
two children of qualifying ages you can only have 18 weeks leave in any 12 months
period. The only exception to this rule is for parents of multiple births; you can use all
the Parental Leave entitlement in one year. You are requested to give notification as early
as possible but not less than six weeks in advance to____________ of your intention to
take Parental Leave. You will be requested to furnish a copy of the child’s birth
certificate along with your application form for Parental Leave. And as far as reasonably
practical set out the duration and the manner in which it is proposed to take the leave.
You will, not less than 4 weeks prior to your commencement date, be given confirmation
of the leave by _____________.
If you have less than one year’s continuous employment and the child will be above the
age by which leave must be used then, provided that you have three months continuous
employment, you will then be entitled to one week for each month of continuous
employment.
You may also withdraw your notice to take Parental Leave prior to the “Confirmation
Document” being signed.
Prior to signing the Confirmation Document the company has the right to postpone the
granting of Parental Leave in the following circumstances:
- If the granting of it at a certain time would have a substantial adverse effect on the
operation of the business because of seasonal variations in the volume of work,
- The unavailability of a person to carry out the duties of an employee
- The nature of employees in the employment,
- The number of employees already availing of Parental Leave that falls within the
period specified in the application.
- Any other relevant matters.
You will be consulted prior to the postponing of Parental Leave. The Parental Leave can
be postponed for at most 6 months. At least 4 weeks before the intended commencement
date, you will be informed in writing of the postponement.
Normally only one postponement can occur although seasonal variations in the workload
may justify two postponements.
Leave will not be postponed once the “Confirmation Document” has been signed unless
both you and ___________(employer) are in agreement with the postponement.
Termination of the leave will occur, if the leave is not used for the sole purpose of taking
care of the child concerned. If it is established that parental leave is being abused, it will
be withdrawn by notice in writing setting out the reasons why the leave is being
terminated. You may also be subjected to a disciplinary process. If it is established that
you are not entitled to Parental Leave, it will be refused by means of a statement in
writing setting out the grounds for refusing to grant the leave.
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While you are on Parental Leave, you shall retain all employment rights other than the
right to remuneration and pension benefits. Annual Leave entitlement will not be
adjusted in respect of Parental Leave, and you will retain the entitlement to Public
Holidays which fall during a period of the Parental Leave, such holidays can be added on
to the period of Parental Leave or take payment in lieu.
You shall also retain the right to return to work to the same position as previously held.
Where it is not reasonably practical to return to the job held prior to the commencement
of Parental Leave you will be offered suitable alternative employment which will not be
less favourable than your current contract of employment.
An employee that falls ill while on parental leave and as a result is unable to care for the
child may suspend the parental leave for the duration of the illness following which
period the parental leave commences. This, however, is based on the forwarding of
satisfactory medical evidence of the illness or condition to the employer.
Force Majeure Leave
This is under the Parental Leave Act. This provides for leave with pay for urgent family
reasons. This applies where illness or injury occurring to:
- A child or adopted child of the employee,
- The husband/wife/partner of the employee,
- Parent or grandparent of the employee,
- Brother or sister of the employee,
- Person to whom the employee has a duty of care (that is, he/she is acting in loco
parentis),
- A person in a relationship of domestic dependency with the employee, including a
same-sex partner,
- Persons of any other class (if any) as may be prescribed.
And this requires the immediate and indispensable presence of you whether at home or
elsewhere.
Force Majeure Leave cannot exceed 3 days in any period of 12 consecutive months or 5
days in any period of 36 consecutive months.
Part day absences on Force Majeure Leave are regarded as one day for the purposes of
the maximum number of days one can take.
Should you decide to take Force Majeure Leave you must complete the Company “Force
Majeure Leave” form immediately on your return to work confirming that he/she has
taken such leave and the reason for it.
Doctors/Dentist/Hospital Appointments
Staff should, if at all possible, make appointments outside of normal working hours. In
cases of emergency only _____________ may permit time off for the above purposes.
Examination/Study Leave
Depending on the course of study the company will consider applications for leave of this
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nature on a case by case basis.
Problems
You will find a variety of resources and procedures to help you solve work related or
personal problems. Your supervisor will be at hand to help overcome any problems that
you may have. If you feel you are unable to speak with your supervisor you can speak
with ____________ (manager). All matters will be dealt with in strictest confidence.
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If it is necessary to take any further disciplinary action, within the effective period of the
previous warning the employee concerned, having been informed of the situation, may be
dismissed from the Company.
Generally, the steps in this procedure are progressive. However, the Company reserves
the right to use any Stage in this procedure, or omit any Stage in this procedure should
the misconduct be serious enough to justify same.
Appeal Process
Employees have the right to appeal any decisions made by the Company at any stage of
the disciplinary process outlined above. This appeal should be in writing within 7 days of
the disciplinary sanction and must be made to the Director of the Company outlining the
reasons for the appeal. The Director considers the reasons for the appeal, will make the
final decision as to whether the appeal is upheld and the employee will be notified in
writing of this decision. In the event that the Director has been involved in the decision
making, another senior member in the Company or an independent third party will hear
the appeal. The person reviewing the appeal will issue a decision on the appeal within
two weeks.
Where an employee is involved in Gross Misconduct, the Company may determine that
the employee should be dismissed without reference to any of the Stages of the
Disciplinary Procedure. Before such a determination, however, the Company will have
conducted a full investigation into the matter and the employee may be suspended - with
pay - pending the conclusion of such an investigation. Acts of Gross Misconduct are
construed as being deliberate acts by you or the negligent failure by you to act, to the
detriment of the Company.
Examples of Gross Misconduct are as follows:-
Gross Incompetence/Negligence;
Physical violence or threatening behaviour;
Deliberate failure to carry out instructions;
Deliberate misrepresentation;
Bullying / Intimidation / Harassment / Discrimination;
Deliberate damage to Company property;
Falsifying Company documentation;
Deliberately poor work performance;
Sexual Harassment;
Consuming or being under the influence of alcohol, drugs, or other abusive
substances whilst at work;
Sleeping whilst on duty;
The taking of Company property without authorisation;
Willful/deliberate absence from duty;
Breach of confidentiality
Flagrant/Deliberate disregard of Safety/Health/Hygiene precautions/procedures
likely to endanger any person.
(This list is not exhaustive)
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Grievance Procedure
Employee grievances should be first brought to the attention of the employee’s Manager.
If it is inappropriate to discuss the issue of concern with that person, the matter may be
discussed directly with the next senior Manager. A work colleague may accompany the
employee during a grievance hearing if desired.
A report of the discussion will be issued to all present. The Manager hearing the
complaint has a responsibility to attempt to resolve the issue within 48 hours.
Should the matter remain unresolved or the response is not adequate, the issue will be
forwarded to the next senior Manager.
Should the matter remain unresolved or the response is not adequate, the issue will be
forwarded to the Company Director.
Failure to resolve the issue at this stage leads to a meeting between the Company and
their Representatives, and the employee and their Representative. The Director will
make the final decision on grievances which are not resolved to the satisfaction of the
employee.
A decision by the Director may be appealed to the Workplace Relations Commission.
Any instructions that may be issued which give cause for query/grievance should be
carried out – albeit under protest – pending the matter being dealt with through the
grievance procedure.
No Industrial Action of any kind should be taken by any member of staff until the
Grievance Procedure has been fully completed, a recommendation has been issued and
then only after two weeks’ notice in writing.
Should a grievance arise from any form of harassment or intimidation, the employee has
a duty to inform his/her Manager. Grievances of this nature will be dealt with as per the
Company Bullying and Harassment policy and procedure.
Company Property
Company electronic equipment are critical assets that are intended for business use.
Electronic files and communications created, stored, sent or received through company
systems/equipment belong to the company.
System users are expected to be responsible, considerate and ethical in using company
systems, to protect valuable company information and to exercise prudent judgement.
Misuse of company systems may result in restriction or termination of access privileges
and other disciplinary action, up to and including termination.
Monitoring
No system user can have any expectation of privacy as to the contents of any documents
produced on Company equipment, e-mail communications, the nature of the system
user's Internet usage or any other use by any individual of company systems. The
Company has the right, but not the duty, to intercept, divert, discard, access or review the
contents of any e-mail or voice mail message, electronic communications or files, or any
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other information created on, transmitted over or stored in Company or service provider
systems, whether incoming or outbound, and whether at the time of transit or afterward.
The Company reserves the absolute right to conduct reviews of computer use. The
Company may specifically monitor sites visited by system users on the Internet, chat
rooms and news groups, as well as material downloaded or loaded from or to the Internet.
The company reserves the right to disclose to persons outside of the company or
otherwise to use the contents of e-mail and other electronic communications of system
users for any of the foregoing purposes, as well as to comply with or assist law
enforcement officials or legal authorities.
Encryption may be employed by system users only if authorised by the company. The
type of encryption software used by system users must also be approved by the company.
Lay-off/short-time working
The company reserves the right to lay you off or reduce your working hours where,
through circumstances beyond its control, it is unable to maintain you in employment.
You will receive as much notice as is reasonably possible prior to such action. You will
not be paid during the lay-off period. You will be paid for hours actually worked during
periods of short-time working.
Data Protection
As part of your terms and conditions of employment, you give the company permission
to collect, retain and process information about you. This information will be relevant to
your employment in the company and will be used so that we can monitor our
compliance with the law and best practice in terms of equal opportunity and non-
discrimination. The information that we hold will be checked with you from time to time
to ensure that it remains up-to-date.
Security
The company reserves the right to search any employee, their property and vehicles and
lockers at any time whilst they are at, coming to or leaving work whether it be on the
company premises or elsewhere. Refusal to comply with a search request may be deemed
serious misconduct.
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and their fellow employees. Willful breaches of the Health and Safety policy will be
dealt with through the disciplinary procedure.
Management Responsibility
All management personnel are required to commit to this policy, to implement the policy
and to set an example of appropriate standards of behaviour by treating all in the
workplace with courtesy and respect, promote awareness of the Company’s policy and
complaints procedure, be vigilant for signs of harassment and take action before a
problem escalates, ensure that an employee making a complaint is not victimised for
doing so monitor and follow up on the situation after a complaint is made so that the
harassment or sexual harassment does not recur.
Please be assured that all complaints will be treated seriously, and will be attended to
immediately. The complaint will be treated confidentially, as far as possible, with due
sensitivity, and will be discussed with the complainant in private. The complainant is
assured that the complaint will be fully investigated by the Company. At no time will the
Company tolerate any victimisation of a complainant or a witness, and will view any
such attempts as Gross Misconduct.
If, following investigation, the complaint of discrimination is substantiated or otherwise
considered well founded, the Company designated investigator will endeavour to arrange
a satisfactory resolution of the complaint.
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Employees who believe they are being subjected to bullying, intimidation harassment or
sexual harassment should report the problem as early as possible to their immediate
Supervisor. If for any reason this is not appropriate, the complaint may be made to the
Managing Director.
Harassment occurs where conduct related to any of the nine discriminatory grounds (sex,
age, disability, membership of the travelling community, family status, marital status,
sexual orientation, race and religion) that is unwelcome and has the purpose or effect of
violating a person’s dignity and creating an intimidating, hostile, degrading, humiliating
or offensive environment for the person.
Bullying is defined as: repeated inappropriate behavior, direct or indirect, whether
verbal, physical or otherwise, conducted by one or more persons against another or
others, at the place of work and/or in the course of employment, which could reasonably
be regarded as undermining the individual’s right to dignity at work. An isolated incident
of the behavior described in this definition may be an affront to dignity at work but, as a
once off incident, is not considered to be bullying.
Examples of some forms of bullying, intimidation, harassment.
Any aggressive behaviour by a Manager, Colleague, Employee
Any repeated verbal harassment
Any physical harassment
Any personal insults and name calling
Persistent criticism
Persistent “picking” on a person for the butt of a joke, horseplay,
uncomplimentary remarks or other behaviour likely to cause offence.
The maligning or ridiculing of a person directly to others by rumour, gossip,
ridicule and / or innuendo
Unfair delegation of duties and responsibilities
Intimidation and threats in general
Social exclusion or isolation
Manipulating the nature of the work or the ability of the victim to perform the
work for example by withholding information or setting meaningless tasks.
Examples of Sexual Harassment
Any unwelcome verbal advance
Any unwanted pressure for social contact
Sexually derogatory statements
The display of sexually suggestive or degrading objects, pictures or calendars in
the workplace
Sexually discriminatory remarks, or innuendo, or jokes made by someone that is
offensive or objectionable to the recipient, or which causes the recipient
discomfort, humiliation, or which interferes with their job performance.
Any unwelcome physical advance, which includes:-
Unnecessary touching, groping, pinching, patting, fondling, or kissing
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Sexually aggressive or derogatory remarks
Leering at a person’s body
Compromising invitations
Unwelcome sexual advances
Demands for sexual favours
Sexual assault or rape (where civil/criminal proceedings may also be appropriate)
Sexual Harassment is defined as “Unwanted” conduct of a sexual nature or other conduct
based on sex affecting the dignity of men and women at work.
It is the unwanted and unwelcome nature of sexual harassment, which distinguishes it
from behaviour which is welcome and reciprocal. A single incident of sufficiently
outrageous behaviour will suffice – it does not necessarily have to be repeated. It should
also be noted that it is the impact of the conduct on the recipient and not the intent of the
perpetrator that determines whether the behaviour is acceptable.
Bullying, intimidation, harassment and sexual harassment may occur outside the
workplace e.g. at a Company Meeting, or Christmas Party, whilst attending a conference
on behalf of the Company. (The degree of control available to the Employer in the
particular circumstances would be a relevant factor.)
Company Procedure
What should you do if you are being bullied, intimidated, harassed or sexually harassed?
It is up to the employee to decide what behaviour is unwelcome irrespective of the
attitude of others to the matter.
Keep a record of individual incidents as they occur
Make the harasser aware that the behaviour is unwelcome and offensive. You
may request another Manager to be present while you discuss the issue with the
harasser. This will be an informal meeting with a view to reaching an immediate
resolution. Any failure to reach a resolution at this stage will require a formal
complaint from the employee and will be dealt with as outlined below.
If it is too difficult or intimidating to approach the harasser yourself, the approach
could be made on your behalf by a Manager or a Company Director. A formal
complaint is not required at this stage.
A formal complaints procedure is in place for a situation where:
The problem could not be resolved informally
The problem continues despite the harasser being made aware of the problem
either directly by the employee or via the informal process
The alleged harassment or sexual harassment is too serious to be dealt with under
the informal procedure
The harassment continues after the informal procedure has been followed.
A formal complaint may be lodged by the employee or his/her Manager. The complaint
must be in writing and received no later then 3 weeks after the last incident took place.
The Manager will advise the alleged harasser of the complaint both verbally and in
writing within 24 hours of receipt of the complaint.
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The complainant and the alleged harasser will be informed of:
How the complaints procedure is operated
Any relevant time limits
Their right to be accompanied by a representative at any meeting relating to the
allegation
That the complaint must be in writing
The alleged harasser’s right to receive details of the complaint in writing
The right to appeal any decision made by the investigation team to the Workplace
Relations Commission.
The alleged harasser will be given 72 hours to consider the complaint and any
documentation provided in relation to the complaint, at which point he/she will be given
an opportunity to respond to the allegation.
If the allegation is denied, the Manager will conduct a full investigation of the incident,
including interviews with witnesses. The Manager may request a Senior Director to
assist in the investigation depending on the nature and severity of the complaint.
The investigating team will issue a written report outlining its findings and reasons for its
final decision.
Where the complaint is upheld against an employee, the report will recommend whether
the Company Disciplinary Procedure should be invoked.
Where the complaint is upheld against a non-employee the report will recommend
appropriate sanctions against the non-employee or his/her employer which could extend
where appropriate in the circumstances to:
Exclusion of the individual from premises
Suspension or termination of service
Suspension or termination of a supply service or other contract.
Those conducting the investigation will not be connected to the allegation in any way and
will not be involved in any appeal hearings. The Company will endeavor to conclude the
investigation within four weeks where possible. Records will be held of the complaint,
meetings, interviews, etc.
Disciplinary Action
On receipt of a formal complaint a full investigation will be conducted as per the
company’s disciplinary procedures. Disciplinary action may involve dismissal,
suspension, or relocation of the bully / harasser together with an apology from the
harasser for his/her conduct to the complainant – if the complainant so wishes. The
complainant will not be relocated except at this/her own request. Records will be held as
per the Company Disciplinary Procedure.
Details of any action taken will be entered on the harasser’s Personnel File and
appropriate records of the complaint and the resolution of the same will be maintained.
Disciplinary action will also be taken against any person found to be victimising or
otherwise bullying or harassing a complainant or a witness to harassment, with
appropriate records placed on that person’s Personnel File.
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Any company member requiring information or advice on this policy should contact their
Manager.
Electronic /Telephone Communication Policy
Where appropriate to your job needs, employees may be given access to the Intranet
and/or Internet. For those who do not have daily PC access, occasional access will be
arranged, as necessary, by management.
All PC access will be through passwords, and no individual is permitted onto the system
using another employee's password. Employees are not permitted to share their password
with anyone inside or outside the company. Individuals will be allowed to set their own
passwords, and must change them as frequently as requested by the system set-up
requirements.
Internet
The internet is a valuable business tool which gives access to an array of information. In
order to prevent it becoming a time-consuming distraction from business activities,
employees are not permitted to use it except for business related reasons during working
hours. Access to appropriate sites for business purposes is not restricted and managers
must define what are business related requirements for specific employees, to make sure
there is clarity in relation to what they are permitted to access. Access to any
inappropriate, pornographic or obscene sites, or sites with the risk of such material, is
prohibited at all times.
No employee is permitted at any time to download files from the Internet without the
permission of the IT department. This is to protect the company business systems, reduce
the risk of viruses and ensure that large amounts of storage space are not taken up with
unnecessary files.
Outside of working hours, occasional access may be permitted. Prior permission should
be sought from a manager, who will monitor the level of activity. As Internet access is
expensive, employees are required to restrict the time which they spend on it.
Harassment
The company has provided access to the Internet for business purposes. The practice of
downloading text, pictures, jokes, etc, from the Internet and distributing them via e-mail
to other employees or persons outside the Company, is prohibited. The content of these
downloads may be found offensive by certain employees or others and could be regarded
as harassment or bullying. As such they will result in disciplinary action on the offending
employee and risk possible prosecution under the Employment Equality Act 1998.
Accessing or storing any form of electronic file, record or communication which could be
deemed to harass or discriminate based on age, gender, race, religion, disability, marital
status, family status, sexual orientation or membership of the travelling community is
totally unacceptable, and will be subject to the disciplinary process.
Virus Protection
The company has virus protection software installed on all company hardware but there
is still a high risk of viruses being received from external electronic communications, in
particular from unknown sources. All files entering the company via the Internet must be
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virus checked prior to their transfer for use to any company machine. This includes all e-
mail attachments. If you receive an external e-mail from an unknown source or a
message which you feel is wrongly delivered, do not open it and contact a member of the
Helpdesk or I.T. Department immediately.
Email and Contents
The primary purpose of the company's e-mail system is to promote effective
communication on business matters and this should not be abused. In order to prevent a
loss of productivity, personal e-mails must be kept to a minimum and only accessed
outside of working hours.
While e-mail is a fast and efficient method of business communication, employees must
not overlook the fact that it has the same legal effect as written communications. Due to
the permanent nature of e-mails and the legal implications to both the company and
employees, messages should be written and formatted in the same manner as standard
written company communications. The wording, tone and language should be concise
and carefully prepared by employees in order to avoid ambiguity, inaccuracy, claims of
defamation, breach of confidentiality and the possibility of offending anyone.
Telephone
Telephones are to be used for Company business only. The company recognises that from
time to time an occasional personal call may have to be made. However, excessive use of
the company telephones for non-business use is not permitted.
Monitoring
Managers are authorised to monitor and record the activities of all users on the system. It
is our objective that such monitoring will be required on an on-going basis, and will be
occasionally used to audit practices. However, the company retains the right to monitor
each individual's e-mail, internet and PC activity to ensure the protection of all
employees and that there is no abuse of privilege.
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SECTION 3 – LEAVE
ENTITLEMENTS
Annual Leave
Holiday pay is earned against time worked. All employees, full-time, part-time,
temporary or casual earn holiday entitlements from the time work is commenced. The
Organisation of Working Time Act 1997 provides that most employees are entitled to
four weeks annual holidays for each leave year with pro-rata entitlements for periods of
employment of less than a year.
The Act sets out 3 mechanisms for calculating the annual leave entitlements.
Employees are entitled to whichever of the following is the greater;
A. 4 working weeks in a leave year in which the employee works at least 1,365 hours
(unless it is a leave year in which s/he changes employment)
Or
B. One third of a working week for each month in the leave year the employee works at
least 117 hours
Or
* An employee who has worked for eight or more months must be allowed an
unbroken period of two weeks holidays.
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Examples for A & B
The annual leave entitlement of an employee who works a 39-hour week is computed as
follows:
The annual leave entitlement of an employee who works a 33-hour week is computed as
follows
33 x 1/3rd x 12 = 132
132 / 6.6 = 20 annual leave days
Each time an employee takes annual leave the number of hours s/he would have worked
on the days taken should be added up to determine the amount of annual leave taken.
Note: In calculating how many days holidays to which an employee may be entitled,
employers should include all hours worked including time spent on annual leave,
maternity leave, parental leave, force majeure leave, adoptive leave and the first 13 weeks
of carer’s leave. Employees continue to accrue annual leave while on sick leave.
However, no annual leave is accrued during a temporary lay-off or a career break. Please
note however that if an employee, while on annual leave becomes ill and this illness is
covered by a medical certificate it does not count as part of their annual leave.
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Timing of Annual Leave
Under the Organisation of Working Time Act 1997, the onus is on the employer to ensure
that employees can avail of their annual leave entitlement in the leave year to which it
relates.
The time at which annual leave is taken is at the discretion of the employer, having
regard to work requirements and subject to his/her taking into account the employee’s
needs to reconcile work and family responsibilities, and the opportunities for rest and
recreation available to the employee.
The employer must, if leave dates are being nominated by the Company, consult with
the employee or their representative 1 month prior to the commencement of holiday
leave.
Annual leave must be given to the employee within the leave year, or with the
employee’s consent within 6 months of the following leave year. The employer has
the responsibility to ensure that the employee takes his/her full statutory leave within
the appropriate period, or with the employee’s consent within 6 months of the
following leave year.
Employees may carry leave forward to the following year once the employer gives
consent.
Following 8 months work, the employee is entitled to an unbroken period of 2 weeks,
which may include one or more public holidays. This provision may vary in the case
of an employment regulation order, registered employment agreement, collective
agreement or any other agreement between the employer and employee.
In the case of employees who work irregular/varying weekly working hours, payment in
respect of annual leave is calculated by - adding up the employees total weekly working
hours in the thirteen weeks ending on the day before annual leave, and dividing by
thirteen to establish the employees average weekly earnings during that period. To
calculate a day, the normal working week is divided by 5.
NOTE Payment in lieu of annual leave is prohibited unless the employment relationship
is terminated. Also employees who are ceasing employment cannot be requested by the
employer to use up leave entitlements unless this is organised one month before
termination date. However, if both parties agree annual leave can be taken during the
notice period.
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Leave Year
The statutory leave year is 1st January to 31st December; there is no restriction on
employers using different 12-month period provided that the same leave year is
consistent.
Disputes
Any dispute arising from the application of the Act concerning annual leave can be dealt
with through the Workplace Relations Commission. The decision can be appealed to the
Labour Court where the determination is binding.
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Sample Annual Leave Form
Annual Leave
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Public Holidays
Under current legislation there are nine public holidays.
Note: Good Friday and Christmas Eve, although bank holidays are not public holidays.
The Act refers to “public holidays” not “bank holidays”.
Employees who work or who are normally required to work on a public holiday
will be entitled to an additional day’s pay for the holiday.
Employees who are not normally required to work on a public holiday will be
entitled to one fifth of the normal weekly rate of remuneration for the public
holiday.
If the employee ceases to be employed during the week ending on the day before
the public holiday, having worked at least 40 hours during the five weeks
preceding that week, the employee will be entitled to receive payment for the
public holiday.
Part-time/casual employees must have worked at least 40 hours in the 5 weeks ending on
the day before the public holiday to qualify for the public holiday benefits.
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d. An extra day’s pay
Note: If a public holiday falls on a Saturday, and the employee does not normally work
Saturdays, options (b), (c), or (d) apply as the employer decides.
Note: If a Public Holiday falls on a day on which the employee would be off, with pay,
e.g. sick pay, then options (b),(c) or (d) will apply.
Note: If the employee ceases to be employed during the week ending on the day before a
public holiday, having worked during the 4 weeks preceding that week, he/she is entitled
to receive pay for the public holiday.
Disputes
Any dispute arising from the application of the Act concerning public holidays can be
dealt with through the Workplace Relations Commission. The decision can be appealed
to the Labour Court where the determination is binding.
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Maternity Leave
The Maternity Protection Act 1994 & 2004 entitles expectant working mothers to
Maternity Leave, Additional Maternity Leave, time off for ante-natal and post-natal
medical visits, specific leave for fathers, right to return to work, protection of certain
employment rights while on leave, protection against dismissal etc.
Summary Points
The Act covers anybody under a contract of employment. This includes
apprentices, employees on probation and employment agency workers. It also
includes male employees to a right to leave under specific circumstances.
The employee is entitled to a minimum of twenty six paid (by Social Welfare)
consecutive weeks-maternity leave.
The employee may, if so desired, take an additional sixteen weeks leave
immediately following maternity leave at her own expense.
If an employee is under a fixed term contract, and this contract ends while on
maternity leave, the leave ends on the same day.
The employee is entitled to return to the same job she had prior to her absence on
maternity leave or its equivalent.
Payment during the twenty six weeks maternity leave is made by the Department
of Social Welfare.
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Delayed Births
If an employee has less than four weeks’ maternity leave left when her baby is
born, then her maternity leave may be extended so that she still has four weeks’
maternity leave after her confinement. The maximum extension is of four weeks.
The employer must be advised in writing of the likelihood of extended maternity
leave due to such an event. This should be given as soon as possible in writing
after the birth of the revised return to work date.
Early Births
In the event of a birth occurring more than four weeks before it is expected and if the
employee has not already commenced maternity leave, she is entitled to take twenty
two weeks’ maternity leave from that point. For example, a woman notifies her
employer that she is due to go on maternity leave in six weeks’ time. The following
week, she gives birth pre-maturely. In this case, she is entitled to take twenty two
weeks’ maternity leave from this point on.
The employer must be advised in writing of her maternity leave within two weeks of
the confinement. Another person can provide this notice on behalf of the employee.
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An expectant father of a child (if he is employed under a contract of employment) is
entitled to time-off work, without loss of pay, to attend the last two ante-natal classes
in a set before birth.
Returning to Work
The Act does not oblige an employee who has taken Maternity Leave or Additional
Maternity Leave to return to work but rather allows her to do so. The employer must
receive written notification of at least four weeks of the return to work date after
maternity leave or her additional maternity. Notice of return to work, may be written
by another person on behalf of the mother if so desired.
If the employee does not provide proper notice of her return to work this could affect
her right to return to work contained in the Act.
The employee is entitled to return to work with the same employer or, if the
workplace has changed ownership, the new owner. The employee is entitled to return
to the same job she had prior to her absence or its equivalent. Her contract must
remain unaltered or identical. In other words, she is entitled to return to the same
grade, the same conditions, and the same level of remuneration.
In addition, the employee is entitled to any benefits or improvements which would
have been made to her contract had she been continuously at work e.g. pay increases.
The employee does not lose the right to return to work where the ownership of the
firm has changed.
a. In the event of the mother’s death occurring within 16 weeks of the birth, the father
will be entitled to leave up to the end of that 16th week. Thus for example, if a mother
dies two weeks after the week of confinement, the father is entitled to 14 weeks’
leave. If she dies in childbirth, the father is entitled to 14 weeks leave. If the mother
dies after the expiry of the 10th week, the period ends at the end of the 14th week
following the week of her confinement.
b. In the event of the mother’s death occurring after the end of the 16th week, but before
the end of the 24th week after the week of confinement, the father is also entitled to
leave. In this case, the period of leave ends at the end of the 24th week following the
week of confinement. For example, if the mother dies 16 weeks after the week of
confinement, the father is entitled to eight weeks’ leave. This is referred to as
additional father’s leave.
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Notification: This should be in writing not later than the day on which his leave begins,
stating the length of leave to which he believes he is entitled. Employers can request a
copy of the death and birth certificates. Leave to which the father is entitled must begin
within seven days of the mother’s death.
A period of absence from work for any of the above purpose is not to be treated as
part of any other leave (including sick leave or annual leave).
Similarly maternity leave or ante-natal visits must not be counted as part of the
employee’s sick record.
During Maternity Leave, Additional Maternity Leave, Health and Safety Leave,
Father’s Leave and during natal care absences, employment rights such as annual
leave, increments and seniority are preserved and will build up as if the employee was
not absent from work.
Employees on Health and Safety Leave retain their entitlement to annual holidays.
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suspension given prior to the Protective Leave that is due to take effect during such
leave is extended to the end of the relevant period.
Notification requirements
An employee who is sick who wishes to terminate additional maternity leave must:
Request in writing (by her or on her behalf) her employer to terminate the
additional maternity leave
An employer must notify the employee concerned in writing of the employer’s
decision in relation to the request as soon as reasonably practicable.
An employer may agree to postpone the leave and the employee will return to work
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on a date to be agreed and be entitled to take the postponed leave in one continuous
period beginning not later than 7 days after the discharge of the child from hospital.
If an employee postpones leave and returns to work and during the period of
postponement he/she is absent from work due to sickness the employee is deemed to
begin the postponed leave unless, the employer is notified that s/he does not wish
to begin the postponed leave.
Notification requirements
An employee who wishes to postpone part of his/her leave because of the hospitalisation
of the child must notify his/her employer in writing (or have the employer notified) of the
request.
Employers must carry out a risk assessment of the company. If a risk has been
identified this must be removed. If this is not possible the employer should transfer
the employee to suitable alternative work (alternative work must be appropriate to the
employee in all circumstances). However, if this is not available the employee should
then be placed on Health and Safety Leave.
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The employer must furnish the employee who is placed on Health and Safety Leave
with a certificate if she asks for one. This certificate should state the reason for the
leave, the commencement date and how long the leave is expected to last. The
employee who has been granted leave maybe required to present this certificate to the
Department of Social and Family Affairs so that she may receive health and safety
benefit.
The employer must pay the employee her full normal rate of pay for the first 21 days
of her leave. After this period the employee may be entitled to a Social Welfare
Benefit, subject to her PRSI contributions. The employee claming this benefit may
be requested to present the certificate of Health and Safety Leave to the Department
of Social and Family Affairs.
NOTE: The employer must carry out a risk assessment and take the appropriate action
once he/she is made aware that the employee is pregnant, recently given birth or
breastfeeding. The employee may decide to inform her employer through her supervisor,
or by her doctor directly contacting the employer.
Breastfeeding
An employee who is breastfeeding is entitled without loss of pay for 26 weeks
following the birth, at the option of her employer, to
– Time off from her work to breastfeed in the workplace or
– A reduction of working hours for breastfeeding outside work
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An employer is not required to provide facilities for breastfeeding in the workplace where
it would cost more than nominal cost.
An employee who is breastfeeding in work is entitled, without loss of pay to take 1 hour
from her work each working day as a breastfeeding break which may be taken in the form
of: Time off From Work or
Notification requirements
Where an employee who is breastfeeding proposes to take time off from her work or have
reduced working hours she must notify her employer in writing of the proposal as soon
as reasonably practicable but not later than the latest date for her to notify her employer
of her intention to return to work, and of the date on which she expects to return to work
and
Furnish on request the birth certificate of the child (or any other document
establishing the date of birth of the child).
Disputes
Either the employee or the employer can refer a dispute that relates to rights or
entitlements under the Maternity Acts to the Workplace Relations Commission.
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Sample Maternity Leave Policy And Form
Maternity Leave
If you are expecting a baby you are entitled to paid Maternity Leave for a minimum
period of twenty six weeks. During this period you can claim social welfare from the
Department of Social and Family Affair. (EMPLOYERS See Note at end)
Of these twenty six weeks, two weeks must be taken before the expected date of delivery
and four weeks after. The remaining weeks may be taken as you wish. You may apply
to alter the commencement date provided the application is for medical reasons and a
certificate is produced from your doctor.
In the event that you give birth later than expected, you are entitled to at least four weeks
leave after the birth. In the event that you give birth prematurely you are also entitled to
minimum period of 26 weeks.
You are required to advise the Company in writing four weeks before the commencement
of your maternity leave. A Doctor’s Certificate stating the expected date of delivery and
a note regarding your intentions regarding the return to work must also be provided.
You may also take a further sixteen weeks unpaid leave if you wish. Notice of additional
leave must be given to the Company at least four weeks before your maternity leave is
due to expire. Notification must be given to the Company as soon as possible after the
confinement, but not less than four weeks of the planned date of return to work.
Full details of the Maternity Protection Act 1994 & 2004 are available from
______________.
NOTE: It is not statutory for employers to pay Maternity Leave. Employees are
only entitled to state benefit during Maternity Leave.
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Sample Maternity Leave Form
Home Address:__________________________
Department:_____________________________
Personal Details
Home Address:_____________________________ Home Phone
Number:__________________________
__________________________________________ Contact
Number:_______________________________
maternity leave if you wish to take the 16 weeks additional leave. This leave is unpaid and you will
not be entitled to social welfare payments under the Maternity Act 1994 & 2004 during these 16
weeks.
----------------------------------------------------------------------------------------------------------
-
Confirmation of Intent to Return to Work
Name: ______________________________________ Employee
No.______________________
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Department:____________________________________
The 24 week period of adoptive leave will attract a social welfare benefit in the majority
of cases. The minimum of 24 consecutive weeks adoptive leave is available at the request
of the employee. There are mandatory notification procedures and evidence of placement
requirements and these are set out below – (see ‘notification’). Absence from work on
adoptive leave will not affect any right of an employee related to the employment, except
the right to remuneration.
A sole male adopter: that is, a male employee in whose sole care a
child has been placed or is to be placed with a view to the making
of an adoption order, or to the effecting of a foreign adoption or
following any such adoption.
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Eligibility
There is a right to return to work after a period of adoptive leave or additional adoptive
leave. There are mandatory notification requirements and these are set out below.
Notification
An employee must give adequate notice, in writing, to her/his employer of her intention
to take adoptive leave. The minimum advance notice of such intention is 4 weeks before
the expected placement of the child. The expected day of placement may be given later.
An employee must inform her/his employer, in writing, of the expected date of placement
of the child as soon as is reasonably practicable.
Return to Work
An employee must inform her/his employer, in writing, at least 4 weeks beforehand of
the date on which she/he intends to return to work after adoptive leave or additional
adoptive leave.
Notification Requirements
Irish Adoption
An eligible employee who has commenced adoptive leave must furnish her/his employer
with a certificate of placement. The certificate must be furnished as soon is reasonably
practicable but no later than 4 weeks after the day of placement. The certificate may be
obtained by the employee from the health board or the adoption society which arranged
the placement. An Bord Uchtala will issue the certificate of placement in other Irish
placement cases.
Foreign Adoption
An eligible employee must give her/his employer a copy of the declaration of eligibility
and suitability (issued pursuant to the Adoption Act, 1991) before the commencement of
adoptive leave or additional adoptive leave (whichever is the earlier). Particulars of the
placement must be furnished as soon as is reasonably practicable thereafter.
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Parental/Force Majeure Leave
The Parental Leave Act 1998 and (amendment) Act 2006 were introduced to allow
working parents leave to look after their children. Parental Leave must be used for this
purpose only. If it is found through investigation that the leave was not used for this
purpose the employee may be subjected to a disciplinary action. The Act enables both
parents to avail of 18 weeks unpaid leave from employment. The leave must be taken
before the child is eight years of age, or sixteen years of age in the case of a child with a
disability.
Summary Points
Both parents are entitled to the leave. This leave is non-transferable between the
parents, except where both parents work for the same employer. However, this
depends on the agreement of the employer.
In general, employees must be in one years-continuous service to be entitled to
take parental leave, with limited exceptions. However, where the child is
approaching the age threshold and the employee has more than three months' but
less than one year's service with the employer, s/he shall be entitled to pro rata
parental leave. In such a case the employee will be entitled to one week's leave for
every month of continuous employment completed with the employer when the
leave begins.
Each parent is entitled to 18 weeks leave for each child up to 8 years of age or 16
in the case of a child with a disability.
This leave may be taken for a continuous period of 18 weeks or in separate blocks
of 6 continuous weeks, or more favourable terms with the agreement of the
employer. Employers should consider these requests and take into consideration
the company’s needs and if the employer is unable to meet the employee’s request
for leave, the employer may then decide to grant the leave in broken periods.
This leave is unpaid but other employee rights remain (except the right to
remuneration and superannuation benefits).
Employers may postpone the leave if it would adversely affect his/her business.
However the leave must not be postponed more than 6 months from the original
date.
Should an employee qualify for Parental Leave in respect of more than one child,
the employee may not take more than 18 weeks Parental Leave in any 12-month
period (unless the employer agrees to it). This restriction does not apply to
multiple births e.g. twins.
An employee who falls ill while on parental leave and as a result is unable to care
for the child may suspend the parental leave for the duration of the illness
following which period the parental leave recommences.
Notice
Six weeks notice must be given of intention to take Parental Leave.
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The notice must specify the date the employee intends to commence the leave,
duration and manner.
Four weeks before the start of the parental leave, the employer must prepare a
“confirmation document” which both employer and employee must sign.
Return to Work
The employee has the right to return to the same job held before the leave and under the
same contract, terms and conditions. If this is not reasonably practicable, the employer
has to provide suitable alternative employment.
The Parental Leave Act also provides that an employee is entitled to leave with pay from
his or her employment for urgent family reasons, owing to the injury or illness of any of
the persons listed below: -
The employee shall therefore be entitled to “Force Majeure” leave. This is paid leave,
with a maximum of 3 days leave in 12 months or 5 days in a 36-month period.
Notice
Employees are required to submit a request to the employer as soon, as is reasonable
and practicable, stating their relationship to the relative and the nature of the
illness/injury. (Forms may include employee’s name, RSI No., employers name and
address and also the name and address of the person to whom the leave relates.)
The notice must state the dates on which the leave was taken.
The employee must confirm that the emergency leave was taken due to urgent family
reasons arising from the illness or injury and rendering the presence of the employee
indispensable.
The employee must sign a declaration that the information is true and complete.
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Records
An employer must keep records of Parental leave and Force Majeure Leave taken by
employees for 8 years.
Disputes
Employees and employers are entitled to refer a dispute in relation to an entitlement
under the Act to the Workplace Relations Commission. Disputes concerning the
dismissal of an employee are dealt with under the provisions of the Unfair Dismissals
Acts, 1977 to 2005.
A reference to the Workplace Relations Commission concerning a dispute under the Act
must be made in writing within 6 months of the occurrence of the dispute. Regulations
made under the Act set out the details to be provided in such a reference.
Appeal
Either party may appeal a decision of the Workplace Relations Commission to the
Labour Court. This appeal must be lodged within 42 days.
Redress
The Workplace Relations Commission or Labour Court may order redress, as they
consider appropriate, comprising either or both of the following:
- the granting of parental leave for a specified period to be taken at such time or
times and in such manner as may be specified;
- the payment to the employee by the employer of compensation not exceeding 20
weeks' remuneration.
The Workplace Relations Commission or Labour Court may direct either party to the
dispute to do such things as are considered necessary or expedient for the resolution of
the dispute.
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Sample Document - Parental Leave
Parental Leave is covered by the Parental Leave Act 1998 (amendment) 2006. Each
parent who qualifies for Statutory Parental Leave has a once off entitlement to 18 weeks
unpaid leave for each child covered by the Act.
Qualifying Conditions are that you must have one year’s continuous service Parental
leave may only be taken up to the time the child attains 8 years of age or 16 years of age
in the case of a child with a disability. The parental leave entitlement is not transferable
between parents. But for parents who are both working within the company it is
transferable on the agreement of the Company.
This leave may be taken for a continuous period of 18 weeks or in separate blocks of 6
continuous weeks, or more favourable terms with the agreement of the employer. If you
are a parent with two children of qualifying ages you can only have a 18 weeks leave in
any 12 months period. The only exception to this rule is for parents of multiple births;
you can use all the Parental Leave entitlement in one year. You are requested to give
notification as early as possible but not less than six weeks in advance, to____________
of your intention to take Parental Leave. You will be requested to furnish a copy of the
child’s birth certificate along with your application form for Parental Leave. And as far
as reasonably practical set out the duration and the manner in which it is proposed to take
the leave. You will, not less than 4 weeks prior to your commencement date, be given
confirmation of the leave by _____________.
If you have less than one year’s continuous employment and the child will be above the
age by which leave must be used, then provided that you have three months continuous
employment, you will be entitled to one week for each month of continuous employment.
You may also withdraw your notice to take parental leave prior to the “Confirmation
Document” being signed.
Prior to signing the Confirmation Document the company has the right to postpone the
granting of parental leave in the following circumstances:
- If the granting of it at a certain time would have a substantial adverse effect on the
operation of the business because of seasonal variations in the volume of work,
- The unavailability of a person to carry out the duties of an employee
- The nature of employees in the employment,
- The number of employees already availing of Parental Leave that falls within the
period specified in the application,
- Any other relevant matters.
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You will be consulted prior to the postponing of Parental Leave. The Parental Leave can
be postponed for at most 6 months. At least 4 weeks before the intended commencement
date, you will be informed in writing of the postponement.
Leave will not be postponed once the “Confirmation Document” has been signed unless
both you and ___________(employer) are in agreement with the postponement.
Termination of the leave will occur, if the leave is not used for the sole purpose of taking
care of the child concerned. If it is established that parental leave is being abused, it will
be withdrawn by notice in writing setting out the reasons why the leave is being
terminated. You may also be subjected to a disciplinary process. If it is established that
you are not entitled to Parental Leave, it will be refused by means of a statement in
writing setting out the grounds for refusing to grant the leave.
If you are ill while on parental leave and as a result are unable to care for the child, you
may with the prior agreement of the company and on forwarding the relevant medical
certificates, suspend the parental leave for the duration of the illness following which
period the parental leave recommences.
While you are on Parental Leave, you shall retain all employment rights other than the
right to remuneration and pension benefits. Annual leave entitlement will not be adjusted
in respect of parental leave, and you will retain the entitlement to Public Holidays which
fall during a period of the Parental Leave, such holidays can be added on to the period of
Parental Leave or take payment in lieu.
You shall also retain the right to return to work to the same position as previously held.
Where it is not reasonably practical to return to the job held prior to the commencement
of Parental Leave you will be offered suitable alternative employment which will not be
less favourable than your current contract of employment.
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Careers’ Leave
The Carer’s Leave Act, 2001 came into operation on July 2001. The main purpose of the
Act is to provide for a new entitlement for employees to avail of up to 104 weeks
temporary unpaid carer’s leave to enable them to personally provide full-time care for
persons who are in need of such care (hereafter referred to as a “relevant person”).
Absence from employment while on Carer’s Leave shall not be treated as part of any
other leave to which the employee is entitled (e.g. sick leave, annual leave, adoptive
leave, maternity leave, parental leave or force majeure leave).
The employee must have been in the continuous employment with their employer for at
least 12 months before he/she can commence the leave.
The leave is for the purpose of personally providing full-time care to a person who is
objectively assessed by the Department of Social, Community and Family Affairs as
being in need of full-time care and attention. This decision will be based on information
provided by the relevant person’s general medical practitioner and assessed by the
Department’s medical advisor. However, under Regulations made by the Minister an
employee may work or attend an educational or training course or take up voluntary or
community work for up to 10 hours per week or engage in limited self-employment in
his/her own home while on carer’s leave.
Before an employee can commence Carer’s Leave, he/she must provide the employer
with a copy of the decision of a deciding officer (or appeals officer) of the Department of
Social, Community and Family Affairs, that the relevant person has been medically
certified as being in need of full-time care and attention.
The act provides that the leave shall be taken in one of the following ways:
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- One continuous period of 104 weeks, or
- One or more periods, the total duration of which amounts to not more than 104
weeks.
The minimum statutory entitlement that may be taken in one period at the discretion of
the employee is 13 weeks.
An employer and employee may, however, agree arrangements for Carer’s Leave on
terms more favourable to the employee.
The leave terminates when the employee ceases to personally provide the full-time care
and attention to the relevant person, for example, when another person/institution
assumes the care of the relevant person concerned. The employee must notify his/her
employer of any change of circumstances, which affects his or her entitlement to carer’s
leave.
Only one employee may be on carer’s leave in respect of any one person, at any one time.
Once a Confirmation Document has been signed by both the employer and the employee,
it cannot be altered unless both parties agree.
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The leave shall also terminate when a deciding officer or an appeals officer of the
Department of Social and Family Affairs, makes a decision, on reference by an employer,
that either the employee or the person in respect of whose care the leave is taken, does
not satisfy the conditions applicable to him/her.
Carer’s leave shall continue for up to six weeks after the death of the relevant person,
subject to the period of carer’s leave in the Confirmation Document not having expired.
The employee on carer’s leave will be treated as if he or she has not been absent so that
all his/her employment rights (except the right to remuneration, certain annual leave,
certain public holidays, superannuation benefit, etc) will be unaffected during the leave.
Return to Work
The employee on Carer’s Leave must give the employer written notice of his/her
intention to return to work not less than 4 weeks before the date on which the employee is
due to return to work.
An employee is entitled to return to work at the end of a period of Carer’s Leave to the
employer with whom they were working immediately before the absence, or with his or
her successor, in the job held immediately prior to the leave and under the same contract
and terms and conditions of employment. If the business has changed ownership during
the period of absence they are entitled to work with the new owner under a contract of
employment identical to the contract that existed with the original employer.
Records
An employer must make a record of the Carer’s Leave taken by his/her employees,
specifying the period of employment of each employee and the dates and times of the
leave taken. Such Records must be retained for 8 years.
Disputes
A claim for redress can be made by an employee to the Workplace Relations Commission
in the first instance with a right of appeal to the Labour Court.
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SAMPLE
that I propose to take Carer’s Leave in accordance with the provisions of the
Signature:_________________ Date:_____________________
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SAMPLE
CONFIRMATION DOCUMENT
Name of Employee:________________________________________________
Name of Employer:_________________________________________________
_______________________________________________________________
_______________________________________________________________
SIGNATURES:
Employee:______________________________ Date:________________
Employer:_______________________________ Date:________________
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Jury Duty
The Juries Act 1976 (Section 29) places a duty on an employer to allow employees attend
for jury service. It is further specified in the law that time spent on jury service is to be
treated as if the employee were actually employed. In other words, employees are entitled
to be paid while away from work. Anyone with a contract of employment (i.e., temporary
workers, contract workers, etc.) is entitled to be paid by their employer while they are on
jury service. There should also be no loss of any other employment rights while serving
on a jury. The Jury office will provide a certificate of attendance on request.
Absenteeism
Attendance at work is an essential condition of an employee's contract. Therefore, whilst
some absence, other than statutory entitlements, may arise, where a clear pattern
develops, casual or long term, certified or uncertified, an employer is entitled to review
that person’s ability to commit themselves to attending work regularly. Where it is
reasonable to show that the employee is unable to make such a commitment, then the
employee may be entitled to terminate the employment. When applying such sanctions it
is important that the same standards are applied to all employees and that the employer is
being consistent.
- The continuing absence poses actual or potential problems for the employer
- There is no reasonable prospect of an early return to work
Note – If there is a conflict of medical evidence, the employer will generally be expected
to seek the opinion of a medical specialist.
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In examining the medical evidence, the employer will be expected to have regard to the
ability of the employee to return to perform the work that he/she is employed to do. If
the employee will not be able to do such work, the employer will not be expected to
create work for the benefit of the employee.
Sick Leave
There is no legal obligation on an employer to provide an occupational sick pay
scheme for employees.
Unless
a) There is a clause in the contract of employment that incorporates a sick pay scheme.
Employees then have a right to same; or
b) If there is no formal sick pay scheme in place, and it has become normal practice for
the company to pay an employee when absent through illness, a right to such sick
pay entitlements may be established through custom and practice; or
c) If the company is covered by a registered agreement which provides for sick pay
benefits this would then be legally binding; or
d) If the industry was covered by a Joint Labour Committee, the company may be
obliged to comply with this provision.
Points of Interest
Control Mechanisms should be put in place for sick leave schemes. These are quite
simple and usually reflect the culture of the organisation. For instance some
Organisations will have informal policies in place pertaining to sick leave and others will
have formal. Regardless of the type of policies formal or informal these may include
points such as:-
The type of sick leave i.e. is it up to the discretion of the company? If it is up to the
discretion of the company, this conveys a message that there is no absolute right to
the employee for sick pay.
Are only long service employees entitled to sick pay? If this is case, what is the
length of time i.e. 6 months/1year, etc?
When the employee is ill, whom should they notify in the company of their absence,
and before what time?
Are payments only made for certified illness? If so, when will the employee be
required to submit medical certificates? The norm is usually that the certificate will
be requested on the third day of the illness and then certificates should be furnished
on a weekly basis thereafter. Additionally the company may request certificates for
absences from work on Friday and the following Monday. Payments would not
normally be paid for the first thee days of any illness.
What will be required on the certificates? Certificates should include the date of
commencement of sick leave; nature of the illness (which is at the discretion of the
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doctor), the probable date of resumption of duty, the name, address and stamp of the
doctor;
Casual sick leave (which is uncertified sick leave) - will payments be made for this
leave? If so will employees need to state an explanation, verbal or written, stating the
nature of the illness and to whom? Some Organisations curb the amount of casual
sick days by stating the amount allowed in a year. A year can be based on a calendar
year or on a 12 month rolling basis within a 3-year period. This practice would not be
recommended.
What is the length of time that sick payments will be made? Some companies will
only pay sick leave for a short number of weeks. An example would be that
employees may receive full or basic pay for 4 weeks (less Social Welfare), then half
pay for an additional 4 weeks pay from the Company and then sick pay will cease.
(time-frames are only an example). From this point on employees will only receive
payments from the Department of Social and Family Affairs. This can be based on a
yearly period or on any rolling year in a three-year period, etc. This fixes the number
of days that payment will be made to employees.
What happens with the event of an accident at work? Conditions for payment should
be established in the event of this occurring. i.e. (a) the accident should be reported
immediately, (b) medical treatment should be sought straight away, (c) sick leave
policies should state that payments by the employer are not obligatory and without
prejudice, (d) payments made are not an admission of liability or negligence on the
part of the company/employer.
The company may request an employee to be referred to a company doctor. If the
company wishes to avail of this they should state this in the sick leave policy. E.g. In
all cases of sick absences the company reserves the right to refer the case to a Doctor
nominated by the Company. This may involve a medical examination of the employee.
Or
In the case of employees returning to work after a long period of absences the
company may wish the employee to attend for examination by the company doctor.
E.g. Before returning to work after serious or prolonged sickness, the company may
refer the employee for examination to a company doctor.
When will payments not be made?
- Failure to furnish certificates.
- Illness caused by substance abuse.
- Illness/injury caused by dangerous sports (i.e. martial arts, mountaineering,
skiing, parachuting, flying as a hobby, hang gliding, etc)
- Illness/Injury arising from failure to abide by company health and safety rules.
- Failures to comply with regulations of sick leave policy i.e. reporting absence,
attending company doctor etc.
- Illness/Injury caused whilst working for another employer.
- Illness during strike period in which the employee is participating in.
What is the measures put in place for employees abusing the sick pay scheme?
Normally this will result in the cessation of sick leave payments, followed with a
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disciplinary hearing. In severe cases this may also result in the employee being
suspended from the sick pay scheme for a period of time, and or certificates being
requested on each absence. This should be built into the company policy for sick
leave.
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Sample Sick Leave Record Form
Employee Name: _____________________ Employee Number:_________
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SECTION 4 – PAYMENT OF
WAGES
The Payment of Wages Act 1991 establishes a range of legally acceptable modes of wage
payment. The Act also defines the circumstances in which deductions may be made and
the nature of deductions permitted. The main provisions of the Act are outlined in this
section.
The Employment Equality Act 1998, which basically gives an entitlement to equal pay
for “like work” not only between males and females but between persons of different
marital and family status, sexual orientation, religious belief/backgrounds, age, disability,
race, or members of the travelling community who carry out the same work
Summary Points
The Act applies to all employees including apprentices.
A written statement specifying the gross amount and the nature and amount of
any deductions must accompany payment, in an itemised format.
Deductions from wages other than statutory deductions must not be made without
the prior written consent of the employee.
Employees who, prior to the coming into force of the Act, were being paid in
cash, or by any other lawful method, are entitled to continue to be paid by this
method unless another legal mode is agreed between the employer and the
employee.
Wages
Wages mean any sum payable to the employee by the employer and include the
following:
- Normal basic pay including overtime
- Shift allowances or similar payments
- Any fee, Bonus payments, or Commission
- Holiday pay, Sick or Maternity pay
- Any other payment for work whether under a contract or not
- Any pay due to an employee in lieu of termination notice.
The following payments are not included
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- Expenses
- Pension
- Redundancy payments
- Any payment to the employee other than in his/her capacity as an
employee
- Benefit in kind
Deductions
An employer shall not make a deduction unless:
- The deduction is statutory in nature, e.g., PRSI, PAYE or
- The deduction is agreed by both employer and employee and is a term of the
contract of employment e.g., VHI, pension contributions or
- The deduction has been consented to in writing by the employee.
A deduction may not be made in respect of:
1. Any act or omission of the employee or
2. Goods or services provided to the employee by the employer which are
necessary to the employment unless:
- Agreed to in the contract of employment or
- The employee is notified in writing of the likelihood of such deductions
prior to the act or omission (at least one week). Where a written contract
exists, a copy of the term of the contract, which provides for the deduction
of payment must be given to the employee. In any other case, the
employee must be given written notice of the existence and effect of the
term.
In addition
- The amount of the deduction must be fair and reasonable and have regard to
the amount of the wages of the employee concerned.
- Prior to a deduction in respect of an act or omission, the employee must
receive written notice of the amount of the deduction to be made and
particulars of the act or omission at least one week in advance of the
deduction being made.
- The deduction must not exceed the amount or the cost of the damage
sustained by the employer. If in respect of goods or services provided, the
deduction must not exceed the cost of those goods or services.
- A deduction must take place within six months of the act or omission of the
provision of the goods or services. Where there are likely to be a series of
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deductions arising but of the same incident, the first deduction must be made
not later than 6 months after the provision of the goods or services, or the act
or omission becomes known to the employer.
A deduction by virtue of a period of suspension without pay shall not be valid
unless a term of the employee's contract allows for same or unless the employee
is furnished with particulars of the deduction at least one week in advance of its
occurrence.
NOTE: Where the employer accepts a payment in place of a deduction and this
satisfies the above conditions the employer must issue a receipt to the employee.
The restrictions outlined above do not apply to deductions made in respect of an
overpayment of wages; where there is a legal requirement to make the deduction;
deductions arising from the employee's participation in industrial disputes or strikes;
deductions arising from Court orders or statutory disciplinary proceedings governed by
legislation.
Frequency of Payment
Aside from the provisions of the Act outlined above, employers should note that they are
obliged to pay wages at the frequency agreed in the contract of employment, whether this
is expressed orally or in writing.
Disputes
Employees have the right under the Act to complain to the Workplace Relations
Commission against an unlawful deduction (or payment) from wages or in the event of
non-payment of wages.
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National Minimum Wage
The National Minimum Wage Act 2000 became law on 1st April 2000. The Act applies
to all employees, including full-time, part-time, temporary and casual employees except
the following categories of employees who are excluded from its provisions:
(i) Close relatives of the employer such as a spouse, father, mother, son, daughter, brother
and sister;
(ii) Apprentices within the meaning of the Industrial Training Act 1967 and Labour
Services Act 1987 including an apprentice printer, bricklayer, mechanic, plumber,
carpenter/joiner and electrician.
under age 18 or
in the first two years after the date of first employment over age 18, or
a trainee undergoing a course that satisfies certain conditions which are set out
below.
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the employee changes employer during the
year
In a course of training or study over age 18,
undertaken in normal working hours
1st 1/3 period €6.86
2nd 1/3 period €7.32
3rd 1/3 period €8.24
NB Each 1/3 period must be at least 1
month and no longer than 12 months.
Experienced adult worker named by the Labour Court will decide the lower hourly
Labour Court in granting a temporary rate of pay that the employee must be paid
exemption to an employer from paying the for the period of the temporary exemption.
national minimum hourly rate of pay.
NB. Minimum period of temporary
exemption is 3 months and maximum
period is 12 months.
*Employment experience prior to age 18 is not taken into account for these rates.
The above statutory minimum hourly rates of pay are gross amounts i.e. before
tax/PRSI is deducted.
Working Hours
The working hours of an employee for the purposes of the Act include,
Any overtime hours worked in the pay reference period,
Any time spent on standby in the workplace, and
Any training time during normal working hours.
1. Basic Pay.
2. Shift premium.
3. Piece and incentive rates, commission and bonuses which are productivity related.
4. If an employee receives board and lodgings, board only or lodgings only from an
employer, then the following amounts are reckonable:
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- €54.13 for full board and lodgings per week, or €7.73 per day;
- €32.14 for full board only per week, or €4.60 per day;
- €21.85 for lodgings only per week, or €3.14 per day.
5. The amount of any service charge distributed to the employee through the payroll.
6. Any payments under section 18 of the Organisation of Working Time Act, 1997
(zero hour protection).
7. Any payment in respect of any of the above items advanced in a previous pay
reference period that relates to the specific pay reference period.
8. Any amount in respect of any of the above items earned in the specific pay
reference period and paid no later than the next following pay reference period.
9. In the case of an employee whose hours of work are not controlled by the
employer, any amount in respect of any of the above items earned in the specific
pay reference period and paid no later than the pay reference period in which the
record of working hours is received or due to be received by the employer, or the
pay reference period immediately after that.
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17. Any payment representing compensation for the employee, such as for injury or
loss of tools and equipment.
18. An amount of any award under a staff suggestion scheme.
19. Any loan by the employer to the employee.
Records
An employer must keep all records that are necessary to show whether this Act is being
complied with in relation to an employee, for at least 3 years from the date any record is
made. The records must be kept by the employer at the premises or place where the
employee works, or if the employee works at 2 or more premises or places, the premises
or place from which the activities of the employee are principally directed or controlled.
Redress
An employee may refer a complaint in relation to entitlements under the National
Minimum Wage Act 2000 to the Workplace Relations Commission.
An employee cannot refer a dispute to the Workplace Relations Commission unless the
employee has written to the employer requesting a written statement of his/her average
hourly rate of pay from the employer, in relation to a specific pay reference period or
periods that are the subject of the dispute, and has either obtained that statement, or
waited for the 4 weeks to elapse during which the employer is permitted to respond to the
employee’s request.
An employee must refer the dispute to the Workplace Relations Commission within a
period of 6 months from the date the employee obtained the written statement or, in the
case where an employer fails to supply the written statement, within 6 months from the
latest date the employer was obliged to supply the statement. This time limit may be
extended to 12 months, at the discretion of a Workplace Relations Commission
Adjudicator.
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3. Subject to number 4, the course takes place during the normal working hours of
the employee.
4. The course includes workplace training and also must involve at least 10% of
directed training or study i.e. away from ordinary operational work, which may be
within or outside of normal working hours.
5. Any fees concerned with the employee’s participation in the course which is
directed by the employer, are paid by the employer.
8. The course includes a system of recording the progress and results of the
employee. Such records must be retained by the employer for 3 years after the end
of the employee’s participation in the course.
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SECTION 5 – DATA PROTECTION
The Data Protection Acts 1988 and 2003 confer certain rights on individuals with regard
to personal data as well as responsibilities on those persons processing personal data.
Those who keep data about individuals, including employers, have to comply with data
protection principles
Definitions
‘Data’ means information in a form which can be processed. It now includes both
automated data and manual data.
‘Manual data’ means information that is kept as part of a relevant filing system, or with
the intention that it should form part of a relevant filing system.
‘Relevant filing system’ means any set of information that, while not computerised, is
structured by reference to individuals, or by reference to criteria relating to individuals,
so that specific information relating to a particular individual is readily accessible.
‘Personal data’ means data relating to a living individual who is or can be identified
either from the data or from the data in conjunction with other information that is in, or is
likely to come into, the possession of the data controller
‘Data Controller’ is a person who, either alone or with others, controls the contents and
use of personal data.
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‘Sensitive personal data’ relates to specific categories of data which are defined as data
relating to a person’s racial origin; political opinions or religious or other beliefs;
physical or mental health; sexual life; criminal convictions or the alleged commission of
an offence; trade union membership.
c. If a data controller has information about people and wishes to use it for a
new purpose (which was not disclosed and perhaps not even contemplated
at the time the information was collected), he or she is obliged to give an
option to individuals to indicate whether or not they wish their information
to be used for the new purpose.
Fair Processing of personal data. Section 2A of the Acts details a number of conditions,
at least one of which must be met, in order to demonstrate that personal data are being
processed fairly. These include that the data subject has consented to the processing, or
that the processing is necessary for at least one of the following reasons:
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To prevent serious loss or damage to the property of the data subject, or
To protect the vital interests of the data subject where the seeking of the consent
of the data subject is likely to result in those interests being damaged, or
For the administration of justice, or
For the performance of a function conferred on by or under an enactment or,
For the performance of a function of the Government or a Minister of the
Government, or
For the performance of any other function of a public nature performed in the
public interest by a person, or
For the purpose of the legitimate interests pursued by a data controller except
where the processing is unwarranted in any particular case by reason of prejudice
to the fundamental rights and freedoms or legitimate interests of the data subject.
Fair processing of sensitive personal data. If processing sensitive data, you must satisfy
the requirements for processing personal data set out above along with at least one of the
following conditions, set out in section 2B of the Acts:
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The processing is necessary in relation to the administration of a Social Welfare
scheme.
2 Keep it only for one or more specified, explicit and lawful purposes
You may not keep information about people unless it is held for a specific, lawful and
clearly stated purpose. It is therefore unlawful to collect information about people
routinely and indiscriminately, without having a sound, clear and legitimate purpose for
so doing.
Data controllers who are required to register with the Data Protection Commissioner
include in their register entry a statement of their purpose for holding personal data. If
such data controllers keep or use personal data for any purpose other than the specified
purpose, they may be guilty of an offence.
The harm that might result from unlawful processing - Might someone be at a
financial loss or be at risk of suffering injury as a result of disclosure or
destruction of data?
The nature of the data concerned - There is a greater duty of care relating to the
processing of sensitive personal data.
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Staff training and compliance
A data controller or a data processor must also ensure that staff are aware of the security
measures. This requirement may be satisfied by having appropriate training in place.
They are also responsible for ensuring that staff comply with these measures. This
requirement may be satisfied by the automatic generation of audit trails or logs, combined
with some form of internal audit or review procedure.
6 Ensure that it is adequate, relevant and not excessive. The personal data you
keep should be enough to enable you to achieve your purpose, and no more. You have no
business collecting or keeping personal information that you do not need, "just in case" a
use can be found for the data in the future. You should not ask intrusive or personal
questions, if the information obtained in this way has no bearing on the specified purpose
for which you hold personal data.
You should pay particular attention to old information about former customers or clients,
which might have been necessary to hold in the past for a particular purpose, but which
you do not need to hold any longer.
If you would like to retain information about customers to help you provide a better
service to them in the future, you must obtain the customers’ consent in advance. The
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same applies to paper records. Good housekeeping would also dictate that you regularly
review the need to retain records.
You are also obliged to explain to the data subject the logic used in any automated
decision making process where the decision significantly affects the individual and the
decision is solely based on the automated process. This "right of access" is subject to a
limited number of exceptions, which are listed below.
Every individual, about whom a data controller keeps personal information on computer
or in a relevant filing system, has a number of other rights under the Acts, in addition to
the Right of Access. These include the right to
Supply the information to the individual within 40 days of receiving the request.
Note that, having received the access request, you cannot change or delete the
personal data which you hold just because you do not wish the data subject to see
it.
Provide the information in a form which will be clear to the ordinary person (e.g.,
any codes must be explained).
Ensure that you give personal information only to the individual concerned (or
someone acting on his or her behalf and with their authority). For instance, you
normally would not provide such information by phone.
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If you do not keep any information on computer or in a relevant filing system about the
individual making the request you should tell them so within the 40 days.
You are not obliged to refund any fee you may have charged for dealing with the access
request should you find you do not, in fact, keep any data. However, the fee must be
refunded if you do not comply with the request, or if you have to rectify, supplement or
erase the personal data concerned.
There are restrictions upon the right of access and these fall into the following groups:
Section 5 of the Data Protection Act provides that the right of access does not
apply in a number of cases, in order to strike a balance between the rights of the
individual, on the one hand, and some important needs of civil society, on the
other hand, such as the need to investigate crime effectively, and the need to
protect the international relations of the State.
The right of access to medical data and social workers’ data is also restricted in
some very limited circumstances, to protect the individual from hearing anything
about himself or herself which might cause serious harm to his or her physical or
mental health or emotional well-being.
The right of access to examination results is modified slightly.
The right of access does not include a right to see personal data about another
individual, without that other person’s consent. This is necessary to protect the
privacy rights of the other person. Where personal data consists of expressions of
opinion about the data subject by another person, the data subject has a right to
that expression of opinion except where that expression of opinion was given in
confidence.
The obligation to comply with an access request does not apply where it is
impossible for the data controller to provide the data or where it involves a
disproportionate effort.
Organisations that transfer personal data from Ireland to third countries - i.e. places
outside of the European Economic Area (EEA) - will need to ensure that the country in
question provides an adequate level of data protection. Some third countries have been
approved for this purpose by the EU Commission.
1. The general rule is that personal data cannot be transferred to third countries
unless the country ensures an adequate level of data protection. The EU Commission has
prepared a list of countries that are deemed to provide an adequate standard of data
protection.
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2. If the country does not provide an adequate standard of data protection, then the
Irish data controller must rely on use of approved contractual provisions or one of the
other alternative measures, provided for in Irish Law.
Enforcement
Under section 10 of the Data Protection Acts, 1988 and 2003, the Commissioner must
investigate any complaints which he receives from individuals who feel that personal
information about them is not being treated in accordance with the Act, unless he is of the
opinion that such complaints are “frivolous or vexatious”. The Commissioner notifies the
complainant in writing of his decision regarding the complaint. The Commissioner’s
decision can be appealed to the Circuit Court.
The Commissioner may also launch investigations on his own initiative, where he is of
the opinion that there might be a breach of the Act, or he considers it appropriate in order
to ensure compliance with the Acts. In practice the investigations to ensure compliance
take the form of privacy audits. The data controller gets advance notice and their aim is
to assist in improving data protection practices. It is only in the event of serious breaches
being discovered or failure of the data controller to implement recommendations that
further sanctions would be considered.
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Sample Data Protection Policy
(Company Name) data protection policy
Under the Data Protection Acts 1988 and 2003 individuals are entitled to be made aware
of the fact that data concerning them is being processed, either by an automated system or
a manual system, and are entitled to a copy of this data as defined by the Acts.
The company has established a Data Protection Policy which is outlined below.
POLICY
The company confirms its commitment to comply with the provisions of the Data
Protection Acts and to facilitate employees in:
· Knowing what arrangements have been made for them to secure copies of such
documents.
· Ensure that all employees are made aware of the personal data that is being processed
by the company;
· Ensure that all employees are made aware of the purposes for which this data is being
kept;
· Ensure that all employees are made aware of the identity of the person designated
with
the responsibility of controlling the contents and the use of personal data;
· Ensure that all employees are aware to whom, if anyone, this data will be disclosed;
· Ensure that all employees are made aware of any data which has been secured from
another data controller or third party (e.g. references);
· Ensure that all employees, on receipt of the appropriate application, will be supplied
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with copies of data covered by this legislation.
Employees will:
a. ensure that they co-operate with the company in the provision of data
which is necessary for the pursuance of their contract of employment with
the company;
b. ensure that they keep the company updated of any changes to the
information that they have submitted to the company;
d. be able to request copies of all personal data held prior to July 1, 2003
e. ensure that copies of all data received from the company are kept safe at
all times so as to reduce the need to re-issue such data.
Request Procedure
If employees wish to secure copies of their data they must submit their request in writing
to the data controller. In such a case, the company will ensure that the data, if it is
referred to under this legislation, will be provided within 40 days of receipt of their
request.
Employee information
· Personnel records;
· Training details;
Signed ________________________
Data Controller
Date ______________
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SECTION 6 – HEALTH & SAFETY
The Safety, Health and Welfare at Work Act 2005, which came into force on 1st
September 2005, is one of the main piece of legislation that deals with health and safety
in the workplace. The Act repealed and replaced the Safety, Health and Welfare at Work
Act 1989 and was brought in to make further provision for the safety, health and welfare
of persons at work. This Act clarifies and enhances the responsibilities of employer's, the
self-employed, employees and various other parties in relation to safety and health at
work. The Act also details the role and functions of the Health and Safety Authority,
provides for a range of enforcement measures that may be applied and specifies penalties
that may be applied.
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To ensure that all safety measures take into account both fixed term and
temporary workers and that that any measures taken do not involve financial cost
to his or her employees.
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- on the introduction of new or changed work equipment or work systems
- on the introduction of new technology
All contractors etc, carrying out work in the employer's premises must receive
relevant safety instructions.
Provide measures for first aid, fire-fighting and premises evacuation taking into
account of the nature of the work being carried out and the size of the place of
work.
Arrange necessary contacts with appropriate emergency services (first aid,
emergency medical care, rescue work and fire-fighting).
Designate employees who are required to implement these plans, procedures etc.
Ensure that all designated employees have adequate training and equipment
available to them.
In the event of an emergency or serious and imminent danger the employer must:
Inform all employees of the risk and steps taken to protect them.
Refrain from requiring employees to carry out or resume work where there is still
a threat to their safety.
Ensure that, in the absence of appropriate guidance or instruction, based on the
employee's knowledge and technical means at his or her disposal, the employee
must take appropriate steps to avoid the consequences of the danger.
Take action and give instruction for employees to stop work and remove
themselves to a safe place.
Ensure that an employee who leaves the place of work in the case of emergency is
not penalised because of such action.
Ensure that access to specifically hazardous areas is restricted only to employees
who have received appropriate training & equipment.
Duties of Employees
Employees are compelled to:
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supervision of a registered medical practitioner. However at the time of writing
these Regulations are yet to be developed and until they are made, an employer
may not require such testing although local agreements may apply. The employer
may, however, prevent an employee from working if it is apparent that he or she
would be a danger to themselves or others.
Co-operate with his or her employer so far as is necessary to enable compliance
with the relevant statutory provisions.
Not engage in any improper conduct or dangerous behaviour.
Attend training and undergo such assessment as may be necessary.
Make correct use of any article or substance provided for use or for the protection
of the employee, including protective clothing and equipment.
Report to his or her employer as soon as practicable:
- any work being carried out which might endanger themselves or others
- any defects in the place of work, the system of work, any article or substance
which might endanger themselves or others
- any contravention of the relevant statutory provisions of which may endanger
safety.
Notify the employer or the employer's nominated registered practitioner if they
become aware that they are suffering from any disease or physical or mental
impairment which affects their performance of work activities that could give rise
to risks to the safety, health and welfare of persons at work. The duty is on the
employer to protect themselves and others.
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Identify all hazards in the work place.
Keep a written assessment of the risks associated with each hazard (known as a
risk assessment).
Review the risk assessment if:
- There is a significant change to the matters it relates to or
- There is any other reason to believe that it is no longer valid
Implement any control measures or improvements which are identified by the risk
assessment.
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Duty of Employers to Co-operate
Where employers share a place of work, they must:
Employees are required to inform their employer or their employer’s Registered Medical
Practitioner if they are unfit to carry out a prescribed work activity. If an employer is
notified of the unfitness of the employee they must immediately take appropriate action
to comply with the general duties of employers to ensure the safety, health and welfare of
all employees at work.
Safety Representative
The employer must:
Agree with the safety representative the frequency of inspections to take place.
Consider any representations made to him or her by the safety representative and
so far as reasonably practicable take any action that he or she considers necessary
or appropriate with regard to those representations.
Allow the safety representative such time off from their work, without loss of pay,
as is reasonable to enable the safety representative to acquire the knowledge and
training and time to discharge their functions.
Inform the safety representative when an inspection is taking place.
Give the safety representative a copy of the written confirmation, required under
the Act and sent to the inspector, that an Improvement or Prohibition Notice has
been complied with.
Consult with employees for the purpose of making and maintaining safety
arrangements.
Consult with their employees and safety representatives in good time regarding:
- protective measures proposed
- the designation of employees with safety responsibilities
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- activities arising from or relating to the protection from and the prevention of
risks
- the hazard identification and risk assessment
- the safety statement
- the information to be provided to employees (as outlined above)
- the information required to be kept or notified to the Authority in respect of
accidents or dangerous occurrences
- the appointment of competent persons
- the planning and organisation of training
- the planning and organisation of new technologies particularly in relation to
the choice of equipment, working conditions and the work environment
Among the offences classified as serious are failure by an employer to discharge general
duties and providing information, instruction, training and supervision for employees.
Other serious offences include obstructing an HSA inspector and recklessly or knowingly
making false statements to an HSA inspector.
Charges for less serious offences shall be brought in the District Court by way of
summary proceedings and if convicted, the person charged shall be fined a sum not
exceeding €3,000.
In relation to serious offences, if summary charges are brought in the District Court, a
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person convicted may be fined up to €3,000 and/or imprisoned for a period not exceeding
six months. If the charges are brought on indictment in the Circuit Court, a person
convicted may be fined up to €3m and/or sentenced to imprisonment for a period not
exceeding two years.
The Act provides that Regulations may be made under it empowering an inspector to
issue on "the spot fines" where he or she has reasonable grounds for believing that a
person is committing or has committed certain prescribed offences under occupational
safety and health legislation.
The Act allows for fines of up to €1000 per offence although the Regulations may set a
lower level.
On the spot fines can apply to employers, employees, persons in control of workplaces,
importers and suppliers etc - all duty holders under the Act.
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Safety, Health and Welfare at Work (General
Application) Regulations 2007
The General Application regulations came into force on the 1st of November 2007. The
regulations which cover all workplaces and employments are designed to consolidate
changes that had been made to the existing General Applications Regulations 1993 and to
incorporate other sets of Regulations which have been introduced in recent times such as
Working at Heights, Noise and Vibration.
While the majority of changes to the existing Health and Safety regulations are technical
or semantic there are a number of significant changes under the General Application
Regulations 2007 which all employers should be aware of.
Workplaces
The definition of workplace within these regulations does not apply to construction sites.
They do, however apply to office accommodation including construction site offices.
Room Temperature
A minimum temperature of 17.5oC is now set for offices and for other sedentary work at
16 oC. If such temperatures cannot be maintained, then appropriate PPE must be
provided.
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Duties of Employers
The regulation requires the employer to take particular care of groups of employees who
are particularly at risk due to manual handling of loads.
Electricity
Definitions
Overhead line - line carrying voltage greater that 80 volts.
Underground cable - line carrying voltage greater than 80 volts.
When working in close proximity to an underground cable, the regulation calls, where
reasonably practicable, for the power to be isolated, the location to be determined and for
safe excavation techniques to be used.
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This regulation also puts an onus on the owner of a new or known underground cable to
determine its position and record it on a plan.
Work At Heights
The Work at Height Regulations 2006 are incorporated into Part 4 of the General
Application Regulations.
The Noise Regulations and the Vibration Regulations are incorporated into Part 5 of the
General Application Regulations.
Part 6 covers sensitive risk groups which include; young persons and children, pregnant
and post natal employees, night workers and shift workers. Previous regulations covering
these workers are now incorporated into the new General Application Regulations.
Safety Signs
Signboards
The definition clarifies that ‘signboard’ means a sign with symbols only and must not
include any words.
First Aid
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First Aid Rooms
Places a duty on the employer to risk assess the need for the provision of a first aid room.
The risk assessment must to be based upon the size of the undertaking, type and scale of
work and the frequency of accidents.
New regulations governing the use of lifting equipment come into effect on November 1 st
2007 with the introduction of the General Application Regulations 2007. The regulations
apply across all workplaces and, therefore, they replace existing sectoral law and in
particular, Regulations 80 -103 of the Construction Regulations 2001, which deal
specifically with lifting appliances and lifting gear in construction.
Definitions
Definitions made under Regulation 27, with reference to lifting operations include:
Requirements
For the most part the requirements relating to the use of lifting equipment remain
familiar. In summary requirements include:
Forms
Any form may be used provided the correct information is specified on the form. For the
time being it is anticipated that current CR forms will continue to be used. For mobile
plant, records / forms must be kept on the machine in addition to any office.
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Excavators, Telehandlers, or Loaders Used As Cranes.
The requirements relating to the use of these machines as cranes, for example using an
excavator to lift a pipe, are:
The SWL of the machine must be marked on the machine or displayed in the cab.
Where applicable SWLs at different operating radii must be provided
Hydraulically operated machines with a maximum rated lifting capacity of more
than 1000 kg, must be fitted with check valves on the cylinders.
In the case of a telehandler with a maximum rated lifting capacity of more than
1000 kg, it must be fitted with an automatic safe load indicator.
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Period of Thorough Examination of Lifting Equipment & Lifting Accessory
Description of lifting equipment or lifting accessory Period
Crane 12 months
Excavator 12 months
12 months (6 if used to
Fork lift truck including interchangeable accessories
lift persons)
12 months (6 if used to
Telehandler including interchangeable accessories
lift persons)
Note
1. Lifting equipment is also subject to thorough examination after substantial
alteration or repair.
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SECTION 7 – EQUALITY AT
WORK
The Employment Equality Acts 1998-2015, the Pensions Act 1990 and the Unfair
Dismissals Acts 1977-2007, make provision for equality in relation to pay, conditions of
employment, recruitment, opportunities for promotion and training, etc.
The Employment Equality Acts 1998-2015 make provision for the promotion of equality
and deals with issues of discrimination in the workplace. For the purposes of the
Employment Equality Acts, discrimination occurs where one-person is/has been or would
be treated less favourably than another on any of the following grounds.
Marital Status - Marital status is defined as persons who are single, married,
separated, divorced and widowed.
Family Status – Includes those who have/have not a family status. It also includes
individuals who are defined as having a responsibility i.e.- of someone who has not
reached the age of 18 years or a carer in relation to a person of or over that age with a
disability needing frequent care and support of that person.
Age – This applies to all ages above the maximum age at which a person is statutorily
obliged to attend school. There are a number of exceptions however, including;
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Disability – Includes total or partial absence of bodily or mental function, including
absences of a part of a person’s body. The presence in the body of organisms
causing, or likely to cause, chronic disease or illness. The malfunction which results
in learning difficulty. Or a condition, illness or disease, which affects a person’s
thought processes, perception of reality, emotions or judgement or which results in
disturbed behaviour.
It also includes disability which exists at present, or which previously existed but no
longer exists or may in the future.
Note: a person who has a disability will be seen as fully competent to undertake any
duties, if with the assistance of special treatment or facilities they can undertake the
task. An employer must do all that is reasonable to accommodate the needs of a
disabled person, through the provision of special treatment/facilities.
However a refusal or failure to provide for special treatment or facilities will not be
reasonable if it would give rise to a cost other than nominal cost to the employer.
The Act also provides that discrimination based on disability will not be seen as
unlawful where it is shown and proven that significantly increased costs would result
if the discrimination were not permitted in such circumstances.
- Male and Female employees are entitled to the same remuneration for
“like work” regardless of age, sexual orientation, etc.
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2. Where the work performed by one is of a similar nature to that performed by the
other and any differences between the work performed or the conditions under
which it is performed by each occur only infrequently or are of small importance
in relation to the work as a whole; or
3. Where the work performed by one is equal in value to that performed by the other
in terms of the demands it makes in relation to such matters as skill, physical or
mental effort, responsibility and working conditions.
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Advertising
Employers should not display an employment advertisement whether public or not, which
may contravene with the act and avoid advertisements which:
Indicates an intention to discriminate
Could be understood as indicating such an intention.
Both the company and the agency/publisher presenting the advertisement are governed
by the Act.
Employers should ensure that advertisements carry a statement that the company is an
Equal Opportunities Employer.
Employees are also liable for acts of their agents where such acts are done with the
authority of the employer. However, it is a good defence for the employer to show that
the employer took reasonable steps to prevent employees from doing the particular act
complained of or from doing acts of that particular description in the course of their
employment
Sexual harassment is not limited to the incorrect behaviour of one employee to another. It
also includes- customers, clients and business contacts of the employer. A sexual
harassment free environment extends throughout the work place but the action may occur
in a car, a street, a hotel, seminars, etc. The amount of control that the employer has in
particular circumstances would be a relevant factor.
Sexual Harassment is:
- Any act of physical intimacy
- An express request for sexual favours
- And any other act or conduct including – gesture, display or circulation of written
words, pictures or other material which is unwelcome
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Employers must ensure that they have taken reasonable practicable steps to prevent the
above.
Vicarious Liability
Vicarious liability is where the law holds one person liable for the wrongs committed by
another person even though the person held liable is not at fault in the accepted sense of
the word. The employer is not liable for all the wrongs committed by his employee, but
only for those, which arise out of or are within the scope of his employment. Liability
thus arising is called vicarious liability because it arises indirectly.
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Harassment And Bullying In The Workplace
The Employment Equality Acts 1998-2015 set out the definitions of harassment and
sexual harassment, and provide that in certain circumstances, where harassment or sexual
harassment occurs in the workplace, that this may constitute discrimination by the
employer in relation to the victim’s terms and conditions of employment.
Definition of Harassment
Harassment is defined as any form of unwanted conduct related to any of the
discriminatory grounds, being conduct which has the purpose or effect of violating a
person’s dignity and creating an intimidating hostile, degrading, humiliating or offensive
environment for the person.
Where such harassment has occurred and either the victim is treated differently in the
workplace or otherwise in the course of his or her employment by reason of accepting or
rejecting the harassment, or it could be reasonably anticipated that he or she would be so
treated, then that harassment or sexual harassment shall constitute discrimination by the
victim’s employer in relation to the victim’s terms and conditions of employment.
Note: Employee, for the purposes of the Acts, also refers to self employed contractors
and partners in a partnership.
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Bullying in the Workplace
Bullying is a form of harassment. Like harassment, bullying may have many motivations
- race, colour, gender, religion, sexual orientation, disability. In order to be protected by
the Employment Equality Acts 1998-2015, the bullying must be based on one of the
grounds protected under the Acts. Bullying is best understood as a direct and systematic
attempt either by means of physical or psychological behaviour to undermine an
employee’s sense of value of his/her employment.
Definition
The Health and Safety Authority is the central coordinating state agency handling
bullying at work. Bullying is considered a workplace hazard alongside more traditional
hazards and as such, must be treated within the Safety Management System. Bullying
must be identified as a hazard and a risk assessment carried out to eliminate or reduce the
risk of its consequences should it occur.
Where a bullying culture has been identified, employers must take reasonable measures
to prevent incidents of bullying occurring and also when and if they do occur, prevent the
risk of injury to the health of employees worsening by providing and implementing
transparent and just anti-bullying policies and procedures.
Employees have a responsibility to ensure that they are not contributing to a bullying
culture and it is the duty of every employee to take reasonable care for his own safety,
health and welfare and that of any other person who may be affected by his acts or
omissions while at work.
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familiar with the policies and procedures for dealing with allegations of bullying, as
bullying has been identified as a workplace hazard.
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Outside the workforce
Bullying, intimidation, harassment and sexual harassment may occur outside the
workplace e.g. at a Company Meeting, or Christmas Party, whilst attending a conference
on behalf of the Company. The employer may have a vicarious liability or responsibility
for such actions if they occur and the degree of control available to the Employer in the
particular circumstances would be a relevant factor.
Disciplinary Action
On receipt of a formal complaint a full investigation should be conducted and it may be
necessary to initiate disciplinary action against a perpetrator. Disciplinary action may
involve dismissal, suspension, or relocation of the bully / harasser together with an
apology from the harasser for his/her conduct to the complainant – if the complainant so
wishes. The complainant will not be relocated except at this/her own request. Records
should be held as per the Company Disciplinary procedure.
Details of any action taken should be entered on the harasser’s Personnel File and
appropriate records of the complaint and the resolution of the same will be maintained.
Disciplinary action should also be taken against any person found to be victimising or
otherwise bullying or harassing a complainant or a witness to harassment, with
appropriate records placed on the that person’s Personnel File. For further information
see Sample policy on page 11 in this section)
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The objective of this process is to create and maintain a positive work environment where
the right of each individual to dignity at work is recognised and protected. Further
details are included in sample harassment & bullying policies on page 137 in this
section.
Defence
If bullying, harassment or sexual harassment is perpetrated by a person other than the
employer, it shall be the defence for the employer to prove that the employer took such
steps as are reasonably practicable to:
Prevent the person from harassing or sexually harassing the victim, or any class of
persons including the victim; and/or
Prevent the victim from being treated differently in the workplace or otherwise in
the course of employment, and to reverse the effects of any such treatment where
it has occurred.
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SAMPLE POLICY ON HARASSMENT AND
BULLYING
Harassment and Bullying In The Workplace
The Company will make every effort to ensure that its work environment gives all staff
the freedom do their work without having to suffer harassment or bullying from any
source. All employees should be aware that harassment or bullying is unacceptable
behaviour and is in breach of Company policy.
Present day changes of attitude mean that behaviour once tolerated by colleagues is no
longer acceptable. Behaviour that is acceptable to one person may not be acceptable to
another. If the behaviour is unwelcome and unacceptable, then it is a problem. Whether
the harasser intended it to be offensive is not the point. If the behaviour is unwelcome it
is harassment. The Company will not tolerate harassment of employees from employees,
nor at any level in the organisation or third parties.
Definitions:
Verbal – jokes, innuendo, requests for sexual favours, persisting in attempts to continue a
relationship against the wishes of the other person.
Visual – display of or sending offensive pictures, slogans
Physical – unwanted physical contact, from “groping” to rape.
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Harassment on grounds of sexual orientation may take several forms, from
jokes and innuendo to serious physical assault and may include a person’s perceived
rather than actual sexual orientation.
Effects of Harassment
Harassment can:
Cause distress and affect the employee’s confidence and self-esteem.
Affect the recipient’s job performance.
Create an upsetting and stressful work environment.
Decrease staff morale.
Undermine the recipient’s job security.
Affect productivity levels.
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Location
Harassment by outsiders
Harassment by Company personnel by person’s not employed by the Company, such as
repair persons, customers, clients, etc, is unacceptable and should be promptly reported to
one of the contact people listed at the end of this section. Although the Company has no
power to discipline the offenders in such cases, upon receipt of a complaint and after
investigation, it will take action in the effort to prevent the recurrence of such conduct.
Undertaking by Management
Any complaint involving harassment will be immediately, seriously and sympathetically
investigated. It is recognised that harassment, especially sexual harassment, is very
difficult for all concerned to deal with. Where a complaint has been substantiated, the
victim will be protected and will not be required to move unless they wish to do so.
Victims shall be protected from intimidation, victimisation, or discrimination for filing a
complaint under this policy. Employees assisting in an investigation will also be
protected. All staff will be provided with a copy of this policy.
Responsibilities
Employees: In addition in securing their own behaviour does not cause problems, all
employees have an important role in creating an environment where sexual harassment or
bullying is unacceptable. They should make clear to others they find such behaviour
unacceptable and support colleagues suffering such treatment.
Supervisors: In addition to securing their own behaviour does not cause problems,
supervisors are responsible for preventing incidents of sexual harassment or bullying and
must ensure that all staff members adhere to Company policy. Supervisors who become
aware of incidents of sexual harassment are required to immediately advise their
Manager.
Management: In addition to ensuring their own behaviour does not cause problems,
Management should:
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Communicate the policy as necessary.
Endeavour to maintain a harassment-free work environment.
Immediately inform one of the contact people if a complaint is received.
Malicious Complaints
Malicious complaints will be treated seriously and may result in disciplinary action. In
this regard it should be noted that where a complaint is not upheld, this does not
necessarily indicate that the complaint was malicious.
Complaints Procedure
If you believe you are being harassed or bullied you should consider carefully if that is
the case. If so you should raise the problem with the alleged perpetrator, point out that
their behaviour is unacceptable and ask that it stop.
If the harassment/bullying does not cease or if you find it difficult or if you find it
difficult or embarrassing to confront the alleged perpetrator, you may seek advice from
one of the contact people listed at the end of this section, from your Trade Union
representative, or from a Senior Manager. It would be useful to keep a record of
incidents, dates and witnesses, if any.
If you proceed with the complaint, you may contact one of the contact people for
assistance who, depending on the nature of the complaint, will try to find a solution
acceptable to both parties.
Complaints will be handled speedily and in a confidential manner. They will be treated
seriously and sympathetically.
If a problem is not resolved under the above Complaints Procedure, the Formal Procedure
outlined below will apply.
The person making the complaint will be required to put the complaint in writing.
The alleged harasser will be given a copy of the written complaint and given three
days to respond in writing.
A formal investigation will be carried out by the investigators from the panel
listed below, not including the person who was trying to resolve the problem
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informally. In view of the complex and sensitive nature of cases, the investigator
may also enlist the assistance of outside experts in the field concerned.
Both the complainant and the person complained against may have representation
at the hearings if they so wish.
Outcome
1) Should management decide that the complaint is well founded; the alleged
perpetrator(s) should be given a formal interview to determine an appropriate course of
action. Such action could, for example, involve counselling and / or monitoring or
progressing the issue through the disciplinary and grievance procedure.
2) If either party is unhappy with the outcome of the investigation, the issue may be
referred to the Workplace Relations Commission..
Policy Review
This policy will be reviewed from time to time.
Contact People
You should contact the following people if you wish to discuss any incidents with regard
to this policy ___________________________.
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SECTION 8 – DISCIPLINARY &
GRIEVANCE PROCEDURE
Under the Unfair Dismissals Act 1977 – 2007 the onus is on the employer to prove that
the employee was fairly dismissed from employment. If the employee does not have a
contract of employment/statement of terms the difficulty is that there is no documented
proof that the employee is aware of a disciplinary procedure, or has his/her behaviour,
duties or standards in relation to work outlined. Ensure that the employee rights are
adhered to in all stages of a disciplinary procedure, and that the employee is aware of the
problem and how this can be improved. Encourage the employee as they make progress
and compliment them. Should the employee slip away from improvement determine the
reasons why and take appropriate action.
At all times in the disciplinary procedure natural justice must prevail. A disciplinary
procedure should be used as a corrective method with the hope of a positive result
for the employee.
Step 1
Full investigation. The employer must hold a full investigation involving evidence and
witnesses. This must take place before any disciplinary action is implemented. The
decision to take action and the nature of the sanction taken will depend on the seriousness
of the case, the employees past performance record and any mitigating circumstances that
might exist.
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Step 2
A formal meeting is held with the employee, at this stage the employee must be aware of
the following:
- The case taken against him/her.
- The right to reply.
- The right to due consideration.
- The right to representation – this can be a colleague, friend, trade union
representative or other individual acceptable to the company. The onus is on the
employee to arrange for his or her own representation but the employer should
ensure the employee is aware of this right. If the employee rejects representation
this should be noted, recorded and kept on file.
- The right to appeal through the grievance procedure.
Step 3
A time scale should be devised for improvement including an evaluation date. These
improvements should be outlined. Also advise the employee of consequences, if no
improvement occurs.
Step 4
The employee is then given a verbal warning and advised this will be held active for 6
months. However, should at any stage during the period of improvement, the employee’s
standards fall the employer has the right to instigate Stage 2 of the disciplinary procedure.
A written record of verbal warning is placed on the employee’s file.
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Step 3
A time scale should be devised for improvement including an evaluation date. These
improvements should be outlined. Also advise the employee of the consequences. If no
improvement occurs during this period, action may result in suspension without pay,
demotion or dismissal.
Step 4
The employee is given a written warning and advised that this will be held active for 1
year. However, should at any stage during the period of improvement the employee’s
standards fall, the employer has the right to instigate Stage 3/4 of the disciplinary
procedure.
Step 1
Full investigation. The employer must hold a full investigation involving evidence and
witnesses which must take place before any disciplinary action is implemented. The
decision to take action and the nature of the sanction taken will depend on the seriousness
of the case, the employees past performance record and any mitigating circumstances that
might exist.
Step 2
A formal meeting is held with the employee and at this stage the employee must be aware
of the following
- The case taken against him/her. The employee has made no improvements and
that this is the second stage of the disciplinary procedure.
- The right to reply
- The right to due consideration
- The right to representation – this can be a colleague, friend, trade union
representation or other individual acceptable to the company. The onus is on the
employee to arrange for his or her own representation but the employer should
ensure the employee is aware of this right. If the employee rejects representation
this should be noted, recorded and kept on file.
- The right to appeal through the grievance procedure.
Step 3
A time scale should be devised for improvement including an evaluation date. These
improvements should be outlined. Also advise the employee of consequences, if no
improvement occurs during this period, action may result in suspension without pay,
demotion or dismissal.
Step 4
The employee is given a written warning and advised this will be held active for 1 year.
However, should at any stage during the period of improvement the employees standards
fall, the employer has the right to instigate Stage 4 of the disciplinary procedure.
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Stage 4 – Suspension or Demotion or Dismissal.
Step 1
Full investigation. The employer must hold a full investigation involving evidence and
witnesses must take place before any disciplinary action is implemented. The decision to
take action and the nature of the sanction taken will depend on the seriousness of the
case, the employees past performance record and any mitigating circumstances that might
exist.
Step 2
A formal meeting is held with the employee, at this stage the employee must be aware of
the following:
- The case taken against him/her. The employee has made no improvements, etc
- The right to reply.
- The right to due consideration
- The right to representation – this can be a colleague, friend, trade union
representation or other individual acceptable to the company. The onus is on the
employee to arrange for his or her own representation. If the employee rejects
representation this should be noted, recorded and kept on file.
- The right to appeal.
Step 3
The employer advises the employee that he/she has been given all the support and
possibility to improve but has not. At this time the employer may choose to suspend the
employee with pay (an employee can only be suspended without pay if stated in the
contract of employment and disciplinary procedure) or demotion or dismissal.
The option chosen will be given to the employee in writing, stating the nature of the
problem and the reason for the suspension/demotion/dismissal.
The integrity of the Disciplinary Procedure is dependent on its consistent application in
all cases that warrant action.
Ensure that all-disciplinary warnings and actions are recorded (including verbal
warnings). A copy of warning/action should be given to the individual concerned.
Gross Misconduct
In the event of Gross Misconduct this relates to gross breaches of standards of behaviour
and/or gross breach of rules and regulations. Where an employee has been involved in
gross misconduct, they may be dismissed, without notice. In such a case, before reaching
this decision the employer will have:
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Conducted a full investigation.
Allowed the employee the opportunities to representation and full response to all
allegations.
The employer will have fully investigated any additional matters raised.
Based on all information and witness statements make a decision.
During such an investigation an employee may be suspended on pay.
Where an employee is involved in Gross Misconduct, the Company may determine that
the employee should be dismissed without reference to any of the Stages of the
Disciplinary Procedure. Before such a determination, however, the Company will have
conducted a full investigation into the matter and the employee may be suspended - with
pay - pending the conclusion of such an investigation. Acts of Gross Misconduct are
construed as being deliberate acts by the employee, or the negligent failure by the
employee to act, to the detriment of the Company.
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SPECIMEN DISCIPLINARY PROCEDURE
Infringement of a term of Contract of Employment, or of established Company rules, can
lead - depending on the gravity of the breach - to disciplinary action being taken by the
Company. Where the Company is considering disciplinary action, the employee will be
advised in advance of the nature of the meeting, advised they will be given every
opportunity to respond to any charges being made and may be accompanied by a work
colleague/representative at any disciplinary meeting.
The following specimen procedure is given solely for the purpose of demonstrating the
steps which would be taken by the employer prior to dismissal. The details in this case,
concerning absenteeism, are hypothetical. As every case of dismissal is unique, the
employer is urged to obtain professional advice when contemplating dismissal.
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The details of the conversation are again recorded and a copy of the written warning
retained. The warning letter should state that further disciplinary procedures will follow if
no improvement is forthcoming. This warning will remain effective for a period of 12
months. After this period it will remain on file as a matter of record, it should not be used
as the basis for going to the next stage.
Yours sincerely,
Signed
Senior Manager
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There has, however, been no apparent effort on your part to improve since the issue was
first raised. I must now advise you that if your attendance remains at an unsatisfactory
level, we will have no option but to terminate your employment.
Signed
Senior Manager
Final Meeting
The final meeting, at which the employer advises the employee of his/her dismissal, must
adhere to the procedure for previous meeting, i.e., having a senior manager present,
allowing the employee to be accompanied by a colleague or representative, giving the
employee an opportunity to state his/her case, etc. Additionally, the details of the final
meeting are recorded. The meeting is closed and a decision regarding
dismissal/suspension is then considered and communicated by letter.
Where an employee is dismissed because they have reached the final stage and the reason
was not in itself gross misconduct, they would be entitled to minimum notice.
An employer reserves the right to miss certain stages of the disciplinary procedure
where the circumstances involved necessitate more serious action being taken.
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GRIEVANCE PROCEDURE
A grievance procedure is a formal expression of employee dissatisfaction. Employers
should pay particular attention to effective grievance handling and its contribution to the
promotion of good employee relations in the workplace. If a grievance is not dealt with
speedily it tends to become deep-rooted. This can then lead to frustration that can filter
through the company, causing an uneasy work environment and industrial unrest.
STAGE 2
- Should the matter remain unresolved or the response not adequate the issue will be
raised with the __________(Supervisors Superior/ Manager).
- You have the option to have a friend, colleague or representative present. The
problem will be discussed and a prompt decision given. A summary of the meeting
will be recorded and a copy given to those in attendance.
- The ________(Supervisors Super/ Manager) who, in conjunction with the parties
concerned will attempt to resolve the matter within _______(days) period.
STAGE 3
- Should the matter remain unresolved or the response not adequate the issue will be
raised with the __________(MD /HR Manager).
- You have the option to have a friend, colleague or representative present. The
problem will be discussed and a prompt decision given. A summary of the meeting
will be recorded and copies given to those in attendance.
- The ____________(MD/ HR Manager) who, in conjunction with the parties
concerned will attempt to resolve the matter within a _________(day’s) period.
Should the matter remain unresolved it shall be referred to the Workplace Relations
Commission.
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Whilst a grievance is being pursued any lawful instruction given should be carried out,
albeit under protest if necessary, until the matter has been dealt with under the above
procedure.
Should a grievance arise from harassment, sexual or otherwise, you have a duty to inform
the ______________(manager) of the matter and of the person being complained about.
The__________(manager) will deal with the matter in accordance with the Employers’
Policy on Harassment.
Note: The timeframes for dealing with a grievance procedure must be realistic, in order
to investigate the circumstances of the problem. However, the grievance must be dealt
with effectively and efficiently without delay. Employer must ensure that the procedure
is carried out with the utmost confidentiality.
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SECTION 9 – TERMINATION OF
EMPLOYMENT
UNFAIR DISMISSAL
The Unfair Dismissals Act 1977 - 2007 lays down the criteria by which dismissals are to
be deemed unfair. It protects employees from unfair dismissal in providing for
reinstatement, re-engagement or financial compensation for those unfairly dismissed
from their jobs.
Summary Points
The Act covers full-time and part-time employees with at least one year's continuous
service. Contractors and commission agents are not employees.
However the requirement of one years-continuous service does not apply where the
dismissal results from the following:
- An employee’s pregnancy, giving birth or breast-feeding or any matters
connected therewith.
- The exercise or proposed exercise by an employee of a right under the Maternity
Protection Acts, 1994 & 2004.
- The exercise or contemplated exercises by an employee of the right to Adoptive
Leave or Additional Adoptive Leave under the Adoptive Leave Acts 1995 &
2005.
- An employee’s trade union membership or activities.
The Acts do not cover employees on fixed term or fixed purpose contracts who are let
go when the contract expires or the purpose ceases provided the contract of
employment, signed by both parties, specifies that the Unfair Dismissals Acts do not
apply.
Note: If a series of two or more of these contracts between which there was no more
than a 3 month break, is considered to have existed for the purpose of avoidance by
the employer of liability under the Acts, they will be added together in calculation of
continuous service of an employee for eligibility under the Acts.
The Acts do not cover employees on fixed term or fixed purpose contracts who are let
go - when the contract expires or the purpose ceases, provided the contract of
employment,
- Is signed by both parties, and
- Specifies that the Unfair Dismissals Acts do not apply.
Every dismissal of an employee is presumed to have been unfair unless the employer
can demonstrate that there were substantial grounds to justify the dismissal.
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An employer may be able to justify a dismissal on the following grounds:
- The capability, competence or qualifications of the employee (e.g.
absence/ability);
- The conduct of the employee (e.g. acts of violence, theft);
- Redundancy;
- Where the continuation of employment would be unlawful (e.g. the employee is
discovered to be under age) or
- Other substantial grounds.
Note: If a series of two or more contracts (that are not fixed term or fixed purpose)
which there was no more than 26 weeks of a break, is considered to exist for the
purpose of avoidance of liability by the employer under the Acts, the length of the
various contracts may be added together in calculation of continuous service of an
employee for eligibility under the Acts.
Dismissal will be deemed automatically unfair where it is demonstrated that it
resulted from any of the following:
- Trade union membership/activity, either outside working hours or during working
hours with the employer's permission.
- The religious or political opinions of the employee.
- Civil or criminal proceedings against the employer to which the employee is a
part or witness.
- Civil or criminal proceedings against the employee to which the employer is a
part or witness.
- The race or colour of the employee.
- The pregnancy or the taking of Maternity Leave by an employee including natal
care absences (under the Maternity Protection Acts, 1994 & 2004).
- The exercise or contemplated exercise of the right to Adoptive Leave or
Additional Adoptive Leave by the employee (under the Adoptive Leave Act
1995).
- Redundancy, where selection is unfair or when agreed procedure has been
contravened or where the employer cannot demonstrate a genuine redundancy.
- Age of the employee.
- Sexual orientation.
- Employee’s membership of the travelling community.
Note: In the case of dismissal on grounds of pregnancy/maternity/adoptive leave or
trade union membership, an employee need not have one year's continuous
service to claim redress for unfair dismissal.
Constructive Dismissal
A dismissal can occur when an employee resigns from or leaves employment due to the
unreasonable conduct of the employer, e.g., refusal to provide work, false accusations of
theft, etc. The termination must be in response to the employer’s conduct, for instance, if
an employee is harassed by other employees, this will not give rise to constructive
dismissal unless the employer condoned the behaviour or, having been informed of it,
failed to take reasonable steps to prevent its reoccurrence. In the case of constructive
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dismissal the burden of proof falls to the employee to prove that they were constructively
dismissed.
Probation/Training/Apprenticeship
Employees on probation or undergoing training are not covered by the Act if the contract
of employment is in writing, the duration of the probation or training is one year and is
specified in the contract. The Act does not apply to FAS trainees or apprentices where
the employee is let go in the month following completion of the apprenticeship provided
the employee is not absent from work on protective leave.
Should a probation period be specified, this should be incorporated into the contract of
employment. A probationary period allows for protection for the employer to ensure that
the candidate selected for employment meets the requirements as outlined in their
contract. Should the candidate not prove to be meeting the requirements the employer
must bring this to his/her attention before the probationary period ends in order for the
employee to improve. The employer may also have the option to extend the period of
probation to allow for the employee to improve. At all times the employer must notify
the employee of what is required of them and to ensure that the employee fully
understands, this should be reviewed, tested and recorded and the employee informed of
progress.
An employer who has dismissed an employee must, if asked, furnish in writing within
14 days, the reason for the dismissal.
Dismissal Procedure
(The text given below does not form part of the Unfair Dismissal Act 1977-2007)
The procedure, which the employer observes prior to dismissal, should afford the
employee a genuine opportunity to change. In other words, the objective of any such
procedure is not dismissal, but instead, to bring about positive change so that
dismissal is not necessary.
It is vital that the procedure adopted up to and including dismissal demonstrates basic
fairness. Some fundamental rules apply.
- Advise the employee in advance that it is a disciplinary meeting;
- Advise the employee in advance what the meeting is about;
- Offer the opportunity for the employee to be represented;
- Always outline the nature and seriousness of the problem;
- Always provide the employee with an opportunity to respond.
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It is important that the employer keeps a record of his interventions so that if
dismissal takes place, he will have evidence of a fair and reasonable procedure having
been exhausted.
Note: Investigation must be carried out by the Employer
The onus is on the employer to show that the dismissal was “Fair”. The employer will
be expected to show:
- The employee was aware of all allegations and complaints that formed the
basis of the proposed dismissal;
- The employee had adequate opportunity to deny the allegations or explain the
circumstances of the incident;
- Evidence of witnesses or other involved parties was sought where the
allegations were denied or the facts were in dispute;
- Remember that all employees have the right to representation during an
investigation, if a request is denied this would be likely to affect the
fairness of the decision to dismiss.
Except in the cases of gross misconduct, in particular, cases in which the safety of
other employees is perceived to be at risk, the employer should see dismissal as the
very last option available.
A decision to dismiss should not relate entirely to the employee's immediate offence.
Due regard must be given to the employee's past record.
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Redundancy
The Redundancy Payment Acts 1967-2007 provide for an employee to receive a lump-
sum payment in the event of losing his/her job through redundancy.
The Protection of Employment Act 1977 provides for the protection of groups of workers
faced with redundancy. It obliges the employer (normally employing more than 20
persons) to consult with employees and to notify the Minister for Jobs, Enterprise &
Innovation of the proposed redundancies at least 30 days in advance of the first dismissal
taking effect.
Summary Points
The employee is entitled to a lump sum of 2 weeks statutory redundancy payment for
every year of service regardless of age plus one additional week's pay. (A week’s pay
is a normal week’s pay subject to a maximum of €600.00 as outlined in the
legislation.) All excess days should be calculated as a portion of 365 days i.e. 4 years
192 days equates to 4.52 years.
The entitlement to a lump sum payment applies to full-time and regular part-time
employees who have been in continuous employment for at least 104 weeks, not
counting employment prior to the employee's 16th birthday.
The entitlement to a lump-sum payment does not apply to an employee dismissed for
reasons such as misconduct or inefficiency.
An employee must not be made redundant for reasons such as trade union
membership/activities, religious or political convictions, race or colour or pregnancy.
Note: The Employer’s Rebate, previously 15% of the redundancy lump sum payable to
employees was abolished from January 1st, 2013.
When selecting those who will be made redundant an employer is required to do so with
clear objective criteria, such as last in first out. Where a selection criteria has been
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agreed between the employer and a union then they must be followed unless exceptional
circumstances exist. When selecting, an employer should also consider alternative
positions in the company or work pattern, before making anyone redundant.
Failure to act fairly may result in an employee maintaining they were unfairly dismissed
as they were “unfairly selected” for redundancy.
If the employer offers the employee who is to be made redundant a renewal of his
contract or to re-engage him under a new contract, whose terms and conditions are
the same as the previous contract, and will come into effect before the date of
dismissal, then should the employee accept this offer, the employee will be looked
upon as never being dismissed and his service will be continuous.
If the employee refuses the offer, his/her dismissal will take effect and may lose the
entitlement to redundancy payment.
Should the employee refuse the offer, his/her dismissal will take effect but the
employee will only be entitled to a redundancy payment if it can be shown that the
refusal of the offer was not unreasonable. (The employer’s offer of employment must
constitute an offer of suitable employment in relation to the employee).
If an employee whose job is no longer available and is offered alternative work by the
employer, the employee is entitled to take it for a trial period of not more than four
weeks. If during that period the offer is refused, this temporary acceptance will not
operate to make the employees refusal as unreasonable.
Change of Ownership
An employee cannot be made to accept employment with a new employer but any
unreasonable refusal of employment will effect his/her entitlement to a redundancy
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payment. The fact of a change of owner of the business will not be seen in itself as a
good reason for refusal.
Should a new owner merely buy the property, this will not constitute a change in
ownership, and the former employer will be liable to pay redundancy payment which
might be due to the employee for the loss of the job.
Calculating Service
The following absences do not count as service for the purpose of calculating the
lump sum. Please note however that these absences only apply to the final 3 years of
service ending on the date of termination of employment. For example, if an
employee was working in a company for a period of 10 years the absences referred
below only apply to the final 3 years and all absences in the previous 7 years are
deemed to be fully reckonable.
Claims for redundancy payment must be made within 26 weeks of the date that the
employee was dismissed.
An employee may be entitled to redundancy payments when laid off or put on short
time for either four weeks running or six weeks in a thirteen week period and may
make a claim for such a payment. To claim a redundancy payment the employee must
serve a written notice (Form RP9) stating that he/she intends to claim.
If the employer has grounds for believing that within four weeks he will take the
employee back for at least 13 weeks full working, then a counter notice may be
served on the employee. This counter notice must be served within 7 days of receipt
of the employees notice. Form RP9 may be used for this purpose.
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Minimum Period of Notice
The employee must be given a minimum period of two weeks notice. A shorter
period of notice may reduce the amount of the rebate to the employer. The employee
may be entitled to additional notice under the Minimum Notice and Terms of
Employment Acts 1973 - 2001 and Terms of Employment (Amendment) Act 1994, or
by the employees contract of employment.
Collective Redundancy
In the event of collective redundancies, the employer is obliged to consult with
employee representatives, provide employees with specified information and notify
the Minister for Jobs, Enterprise & Innovation at least 30 days in advance of the first
dismissal taking effect.
The consultation with the employee's representatives, for the purpose of reaching
agreement, must address the following points:
- The possibility of avoiding the proposed redundancies or of reducing the number;
- The basis of selecting the individuals to be made redundant.
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Redundancy Panel
Please note that under the Protection of Employment (Collective Redundancies &
Related Matters) Act 2007 a redundancy panel is being set up by the Department of Jobs,
Enterprise & Innovation in accordance with the partnership agreement ‘Towards
2016’.The panel will deal with collective redundancies to ensure that they are genuine
redundancies as opposed to a situation where workers are replaced by new workers doing
the same job for lower wages.
This notice should contain details such as the reasons for the proposed redundancies,
the number of redundancies, description and categories of employees affected, the
number of employees normally employed and the period during which the proposed
redundancies are to take place.
It is unlawful for the first dismissal to take effect before the expiry of the 30 days
beginning on the date of notification to the Minister.
The Minister may request the employer to consult with him/her or with an authorised
officer of the Department, with the objective of seeking solutions to the problem
caused by the proposed redundancies.
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SAMPLE REDUNDANCY LETTER
( (Acknowledge the person's efforts and contribution. Offer to help with references. If
applicable say that you would gladly re-employ the person should circumstances allow
[which in many situations is the employer's legal obligation to do anyway]. Thank the
person for their response to the situation and wish them all the best for the future.)
Yours, etc.
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Minimum Notice
The Minimum Notice and Terms of Employment Acts 1973 - 2001 specifies the
minimum period of notice to be given by employers to employees when employment is to
end. It also sets out the minimum period of notice, which must be given by the employee
to the employer.
Summary Points
The Act covers all employees with continuous service for a period of 13 weeks or
more.
The Act specifies the following period of notice that must be given by the employer
to the employee according to length of service:
Length of Service: Minimum Notice:
- Thirteen weeks to two years One week
- Two years to five years Two weeks
- Five years to ten years Four weeks
- Ten years to fifteen years Six weeks
- More than fifteen years Eight weeks
Service may be broken by strikes, lockout, and lay-off.
Calculating Service
To calculate the period of service of an employee, every week in which he/she is
expected to work is counted.
The following absences count as service:
- Service with the Reserve Defence Forces
- Up to 26 weeks between consecutive periods of employment due to lay-offs,
sickness or injury or when taken with the agreement of the employer.
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- A week, or part of a week, when locked out by the employer or when absent due
to a trade dispute in another business.
Any period of absence during which the employee was taking part in a strike relating
to the business in which s/he is employed does not count as service.
Continuity of Service
The employee's service is continuous unless he/she is either dismissed or voluntarily
leaves the job.
Continuity of service may not be affected by the following breaks:
- Strikes
- Lay-off
- Lock-out
- Dismissal followed by immediate re-employment.
The transfer of a trade or business does not break continuity of service. The
employee's service with the new employer includes continuous service with the
previous owner.
An employee who gives notice of his/her intention to claim redundancy payment
because of lay-off or short time is considered to have voluntarily left the employment.
Misconduct
The right of an employer to dismiss without notice due to misconduct is not affected
by the Act.
Disputes
Under the Acts any dispute regarding notice may be referred to the Workplace Relations
Commission.
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SECTION 10 – KEY EMPLOYMENT
POLICIES
The Company will make every effort to ensure that its work environment gives all staff
the freedom do their work without having to suffer harassment or bullying from any
source. All employees should be aware that harassment or bullying is unacceptable
behaviour and is in breach of Company policy.
Present day changes of attitude mean that behaviour once tolerated by colleagues is no
longer acceptable. Behaviour that is acceptable to one person may not be acceptable to
another. If the behaviour is unwelcome and unacceptable, then it is a problem. Whether
the harasser intended it to be offensive is not the point. If the behaviour is unwelcome it
is harassment. The Company will not tolerate harassment of employees from employees,
nor at any level in the organisation or third parties.
Definitions:
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sexual harassment is an offence committed by men against women, the evidence of recent
years shows that men are also victims of this form of maltreatment.
Verbal – jokes, innuendo, requests for sexual favours, persisting in attempts to continue a
relationship against the wishes of the other person.
Visual – display of or sending offensive pictures, slogans
Physical – unwanted physical contact, from “groping” to rape.
Harassment on grounds of sexual orientation may take several forms, from jokes and
innuendo to serious physical assault and may include a person’s perceived rather than
actual sexual orientation.
Verbal harassment – offensive jokes about a person’s race of ethnic origin (which
may include membership of the travelling community), or their country of origin
Visual Harassment – display of material offensive to a particular racial or ethnic
group, such as cartoons, racial propaganda material etc
Physical Harassment – physical assault
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Effects of Harassment
Harassment can:
Cause distress and affect the employee’s confidence and self-esteem.
Affect the recipient’s job performance.
Create an upsetting and stressful work environment.
Decrease staff morale.
Undermine the recipient’s job security.
Affect productivity levels.
Location
Harassment by outsiders
Harassment by Company personnel by person’s not employed by the Company, such as
repair persons, customers, clients, etc, is unacceptable and should be promptly reported to
one of the contact people listed at the end of this section. Although the Company has no
power to discipline the offenders in such cases, upon receipt of a complaint and after
investigation, it will take action in the effort to prevent the recurrence of such conduct.
Undertaking by Management
Any complaint involving harassment will be immediately, seriously and sympathetically
investigated. It is recognised that harassment, especially sexual harassment, is very
difficult for all concerned to deal with. Where a complaint has been substantiated, the
victim will be protected and will not be required to move unless they wish to do so.
Victims shall be protected from intimidation, victimisation, or discrimination for filing a
complaint under this policy. Employees assisting in an investigation will also be
protected. All staff will be provided with a copy of this policy.
Responsibilities
Employees: In addition in securing their own behaviour does not cause problems, all
employees have an important role in creating an environment where sexual harassment or
bullying is unacceptable. They should make clear to others they find such behaviour
unacceptable and support colleagues suffering such treatment.
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Supervisors: In addition to securing their own behaviour does not cause problems,
supervisors are responsible for preventing incidents of sexual harassment or bullying and
must ensure that all staff members adhere to Company policy. Supervisors who become
aware of incidents of sexual harassment are required to immediately advise their
Manager.
Management: In addition to ensuring their own behaviour does not cause problems,
Management should:
Malicious Complaints
Malicious complaints will be treated seriously and may result in disciplinary action. In
this regard it should be noted that where a complaint is not upheld, this does not
necessarily indicate that the complaint was malicious.
Complaints Procedure
If you believe you are being harassed or bullied you should consider carefully if that is
the case. If so you should raise the problem with the alleged perpetrator, point out that
their behaviour is unacceptable and ask that it stop.
If the harassment/bullying does not cease or if you find it difficult or if you find it
difficult or embarrassing to confront the alleged perpetrator, you may seek advice from
one of the contact people listed at the end of this section, from your Trade Union
representative, or from a Senior Manager. It would be useful to keep a record of
incidents, dates and witnesses, if any.
If you proceed with the complaint, you may contact one of the contact people for
assistance who, depending on the nature of the complaint, will try to find a solution
acceptable to both parties.
Complaints will be handled speedily and in a confidential manner. They will be treated
seriously and sympathetically.
If a problem is not resolved under the above Complaints Procedure, the Formal Procedure
outlined below will apply.
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Formal Procedures for Handling Complaints
For serious complaints, individual preference or where the problem is not resolved under
the procedures outlined above, the following Formal Procedure will apply:
The person making the complaint will be required to put the complaint in writing.
The alleged harasser will be given a copy of the written complaint and given three
days to respond in writing.
A formal investigation will be carried out by the investigators from the panel
listed below, not including the person who was trying to resolve the problem
informally. In view of the complex and sensitive nature of cases, the investigator
may also enlist the assistance of outside experts in the field concerned.
Both the complainant and the person complained against may have representation
at the hearings if they so wish.
Outcome
1) Should management decide that the complaint is well founded; the alleged
perpetrator(s) should be given a formal interview to determine an appropriate course of
action. Such action could, for example, involve counselling and / or monitoring or
progressing the issue through the disciplinary and grievance procedure.
2) If either party is unhappy with the outcome of the investigation, the issue may be
referred to the Workplace Relations Commission.
Policy Review
Contact People
You should contact the following people if you wish to discuss any incidents with regard
to this policy ___________________________.
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Signed (Employee):______________ Date:___________
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Confidentiality Policy
The details below form the basis of a sample basic confidentiality policy. Always seek
professional advice before implementing such a policy.
The confidential nature of your work requires that you never disclose any information
you may acquire about the affairs of the company or any of its suppliers/customers. The
records and forms you work with are the property of the company and must not be shown
or given to outsiders without official approval. Failure to comply with these
requirements may result in disciplinary action, up to and including dismissal.
Whenever we hire other organisations to provide support services, we will require them
to conform to our privacy standards and to allow us to audit them for compliance. We
will endeavour to keep company files complete, up-to-date and accurate.
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is trust put more to the test than with the sensitive information we maintain about
_________(company name) and the _______(customers/suppliers). Both parties have a
right to expect that we treat their information with the utmost respect, integrity and care.
____________(Company Name) Privacy Policy remains one of our highest priorities and
one in which we must endeavour to be vigilant at all times.
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Internet & Email Policies
Summary
Before putting a policy together the following points should be noted
This policy applies to all employees when using the electronic mail (or the intranet) in
(Company Name) and on behalf of (Company Name).
Every employee has a responsibility to maintain the company’s image, to use these
electronic resources in a productive manner and to avoid placing the company at risk of
legal liability based on their use.
Use of email
All messages distributed via the company’s email system, even personal emails, are
(Company Name)’s property. You must have no expectation of privacy in anything that
you create, store, send or receive on the company’s email system.
Your emails can be monitored without prior notification if (Company Name) deems this
necessary. If there is evidence that you are not adhering to the guidelines set out in this
policy, the company reserves the right to take disciplinary action, including termination
and/or legal action.
Email is a business communication tool and users are obliged to use this tool in a
responsible, effective and lawful manner. Although by its nature email seems to be less
formal than other written communication, the same laws apply. Therefore, it is important
that users are aware of the legal risks of email:
1. An email message may go to persons other than the intended recipient. If it contains
confidential or commercially sensitive this could be damaging to (Company Name).
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2. Letters, files and other documents attached to emails may belong to others. By
forwarding this information, without permission from the sender, to another recipient
you may be liable for copyright infringement.
3. Email is a fast form of communication. Often messages are written and sent
simultaneously, without the opportunity to check for accuracy. If you send emails
with any libellous, defamatory, offensive, racist or obscene remarks, you and
(Company Name) can be held liable.
5. Email messages can carry computer viruses. If you send an attachment that contains a
virus, you and (Company Name) can be held liable. By opening emails and
attachments from an unknown sender you may introduce a virus into (Company
Name)’s computer operations generally.
6. All personal data contained in emails may be accessible under Data Protection
legislation and, furthermore, a substantial portion of emails to Government and other
public bodies may be accessible under Freedom of Information legislation. Email
should always be regarded as potentially public information, which carry a
heightened risk of legal liability for the sender, the recipient and the organisations for
which they work.
1. (Company Name)’s name is included in the heading carried with every message sent
by a (Company Name) staff member. Emails reflect on (Company Name)’s image
and reputation. Therefore, email messages must be appropriate and professional.
2. It is strictly forbidden to use (Company Name)’s email system for anything other than
legitimate business purposes. Therefore, the sending of personal emails, chain letters,
junk mail, and jokes is prohibited. All messages distributed via the company’s email
system are (Company Name)’s property.
3. All emails will carry a disclaimer stating that the email is intended only for (Company
Name) use and if used for any other purpose a named person should be contacted
immediately within (Company Name).
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4. Particular care should be taken when sending confidential or commercially sensitive
information. If in doubt, please consult your manager.
6. Great care must be taken when attaching documents or files to an email. Letters, files
and other documents attached to emails may belong to others. By forwarding this
information, without permission from the sender, to another recipient you may be
liable for copyright infringement. Again, if in doubt, please consult your manager.
7. Only send emails of which the content could be displayed on a public notice board. If
emails cannot be displayed publicly in their current state, consider rephrasing them,
using other means of communication, or protecting information by using a password.
9. If you receive any offensive, unpleasant, harassing or intimidating messages via email
or intranet you are requested to inform your Manager or the IT Personnel
immediately. It is important that we trace such emails as quickly as possible.
10. A hard copy of any important or potentially contentious communication which you
have received via email should be printed and filed appropriately (e.g. confirmation
of order, etc.). Where important to do so you should obtain confirmation that the
recipient has received your email.
11. Documents prepared by (Company Name) for customers may be attached via the
email however information received from a customer may not be issued without prior
consent of the original sender. If in doubt consult your Manager.
13. (Company Name) reserves and intends to exercise the right to review, audit, intercept,
access and disclose all messages created, received or sent over the electronic mail
system for any purpose. All computer pass codes must be provided to
(managers/supervisor/named position). No pass code may be used that is unknown to
the company.
Notwithstanding the company’s right to retrieve and read any electronic mail messages,
such messages should be treated as confidential by other employees and accessed only by
the intended recipient. Employees are not authorised to retrieve or read any email
messages that are not sent to them. Any exception to this policy must receive prior
approval from your manager. However, the confidentiality of any message should not be
assumed. Even when a message is erased it is still possible to retrieve and read that
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message. If any breach of our email policy is observed then disciplinary action up to and
including dismissal may be taken.
By signing on the line below, I acknowledge that I have read, understand and agree to
comply with the foregoing Email Use Policy. I understand that, if I do not comply with
the Email Use Policy, I may be subject to discipline, including loss of access to
(Company Name)’s facilities. I may also be subject to legal action for damages or
indemnification.
Signature__________________________ Date_________________________
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Sample Internet Use Policy
This policy applies to all employees when using the Internet in (Company Name) and on
behalf of (Company Name).
System users are expected to be responsible, considerate and ethical in using company
systems, to protect valuable company information and to exercise prudent judgement.
Misuse of company systems may result in restriction or termination of access privileges
and other disciplinary action, up to and including termination.
Internet Rules
1. (Company Name)’s Internet connections are intended for activities that either support
(Company Name) business or the professional development of employees. Web
surfing unrelated to these activities is strictly forbidden. Staff members whom in the
opinion of management have abused this will be subject to disciplinary sanction.
4. To prevent computer viruses being transmitted through the system there should be no
unauthorised downloading of any software. All software downloads will be done
through the IT Personnel or authorised manager.
5. You may not download or use material from the Internet or elsewhere in violation of
software licenses or the copyright trademark and patent laws. You may not install or
use any software obtained over the Internet without written permission from the
Systems Administrator or authorised manager.
7. If you observe or learn about a violation of this policy, you must report it immediately
to your supervisor or to the Systems Administrator.
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company policy, and will be sanctioned under the relevant provisions of the terms and
conditions of employment.
By signing on the line below, I acknowledge that I have read, understand and agree to
comply with the foregoing Internet Use Policy. I understand that, if I do not comply with
the Internet Use Policy, I may be subject to discipline, including loss of access to
(Company Name)’s facilities. I may also be subject to legal action for damages or
indemnification.
Signature__________________________ Date_________________________
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Sample Mobile Phone Policy
This policy applies to all employees of (Company Name).
This policy does not apply to the use of mobile phones provided by the company, where
such use is strictly limited to company business.
Failure to adhere to this policy could result in disciplinary action being taken against the
employee, which could ultimately result in dismissal.
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Maternity & Additional Maternity Leave Policy
This policy applies to all female employees, but can also be applied to the male spouses
of pregnant spouses in the event that the woman dies during pregnancy.
If you are expecting a baby you are entitled to paid Maternity Leave for a minimum
period of twenty two weeks. During this period you can claim social welfare from the
Department of Social and Family Affair. (EMPLOYERS See Note at end)
Of these twenty two weeks, two weeks must be taken before the expected date of delivery
and four weeks after. The remaining sixteen weeks may be taken as you wish. You may
apply to alter the commencement date provided the application is for medical reasons and
a certificate is produced from your doctor.
In the event that you give birth later than expected, you are entitled to at least four weeks
leave after the birth. In the event that you give birth prematurely you are also entitled to
minimum period of 22 weeks.
You are required to advise the Company in writing four weeks before the commencement
of your maternity leave. A Doctor’s Certificate stating the expected date of delivery and
a note regarding your intentions regarding the return to work must also be provided.
You may also take a further sixteen weeks unpaid leave if you wish. Notice of additional
leave must be given to the Company at least four weeks before your maternity leave is
due to expire. Notification must be given to the Company as soon as possible after the
confinement, but not less than four weeks of the planned date of return to work.
Full details of the Maternity Protection Act 1994 & 2004 are available from
______________.
NOTE: It is not statutory for employers to pay Maternity Leave. Employees are
only entitled to state benefit during Maternity Leave.
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Restrictive Practice Policy
The details below form the basis of a sample basic restrictive practice policy. Always
seek professional advice before implementing such a policy.
During the period of this contract, you will devote the whole of your time and attention to
the business of the Company and you undertake that during the period of this contract
you will not engage in any other activity which is likely to prejudice your ability to serve
the company, nor will you engage in any business activity which may cause a conflict of
interest with the business of the company.
You will not at any time either during the subsistence of this contract or after its
termination make use of or communicate to any unauthorised, any of the trade secrets or
confidential information of the Company which you may have obtained while in the
service of the Company
Any discovery, invention or process made or discovered by you whilst in the employment
of the Company and relating to the business of the Company will be the property of the
Company and must be disclosed to the Company and you undertake to join with the
Company at any time in applying for letters, patent or other appropriate licence for such
discovery, invention or process. Failure to comply with these requirements may result in
disciplinary action, up to and including dismissal.
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Smoking In The Workplace Policy
Legislation in relation to smoking in the workplace is covered by the Public Health
(Tobacco) Acts 2002 and 2004 Section 47 - Smoking Prohibitions.
Under the legislation smoking will not be permitted in any enclosed workplace, although
some exemptions apply (see below). In areas where the legislation will apply smoking
rooms / areas will not be permitted.
There are currently no regulations around the use of e-cigarettes in the workplace, it is
therefore for the employer to determine the acceptability of their use by employees.
An exemption does not constitute a right to smoke and employers are still bound by
duty of care to protect their employees.
It should be noted that an employer could decide not to avail of the above exemptions.
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The minimum reasonable efforts required are:
- Developing and implementing a smoke-free policy in the work place and ensuring
that any infringements are dealt with under local disciplinary procedures or as set out
on page 9 in this section.
- Displaying “No Smoking” signs to alert employees, customers or visitors of the
workplace smoking ban.
- Removing all ashtrays from the premises and providing appropriate bins at entrances
if required.
An employer should:
Create a Smoke-Free Environment:
Any person in charge of a workplace should develop and implement a written policy and
procedures to ensure compliance with the legislation. The main aim of the policy is to
create a healthy environment for all employees by creating a smoke-free workplace.
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Display and circulate details of the national smokers’ Quitline 1850 201 203
Further advice on smoking cessation is available at www.healthpromotion.ie
Encourage all employees to support smokers in adapting to the changed
environment.
Employees and any other persons (e.g. visitors or customers) are not permitted to smoke
in an enclose workplace and must comply with the legislation in this regard. Failure to
comply with the legislation may result in prosecution.
Penalties
Under the Public Health (Tobacco) Acts a person who smokes in contravention of the
legislation is guilty of an offence.
Under the Act where a person smokes in contravention of the legislation, the occupier /
manager or person in charge of the place where the contravention occurs shall be guilty
of an offence.
The Act established a defence for a person whom proceedings are brought against,
provided that they can demonstrate that they have made all reasonable efforts to ensure
compliance.
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Sample Smoke-Free Work Policy
To fully comply with Public Health Tobacco Acts 2002 and 2004 Section 47 - Smoking
Prohibitions, and in the interest of providing a safe and healthy environment for both
employees and the public, it is the policy of (company name) that all of its work places
are smoke free and that all employees have a right to work in a smoke-free environment.
Implementation
Overall responsibility for implementation of the Smoke-Free Workplace Policy rests with
the employer / occupier / manager / (name of the person in charge of the workplace).
However all staff are obliged to adhere to, and facilitate the implementation of this
policy.
Smoking is not permitted throughout the entire workplace with no exceptions. This
policy applies to all (company name) employees, clients, contractors, customers and
visitors. (Optional) Smoking shall only occur at a reasonable distance (e.g., 20 feet or
more) outside any enclosed area where smoking is prohibited to insure that
environmental tobacco smoke does not enter the area through entrances, windows,
ventilation systems or any other means and may only be done during official break times.
Copies of this policy shall be distributed to all employees and contractors with (company
name). No Smoking signs shall be posted at all building entrances.
Policy Infringements
Failure to comply with the policy outlined above will result in company disciplinary
procedures being applied. Infringements by clients, contractors, customers or visitors will
be dealt with in accordance with the legislation.
Smoking Cessation
Information on how to obtain help quitting smoking available from 1850 201 203 (The
National Smokers Quitline or the Health Promotion Services of the local health board).
The success of this policy will depend upon the thoughtfulness, consideration and
cooperation of smokers and non-smokers. All employees share in the responsibility for
adhering to and enforcing this policy.
188
Social Media Policy
The Social Media Policy document provides guidance and direction to staff when
utilising all types of online social media sites and networks. This policy applies to all
employees either participating personally, or communicating on behalf of the company,
while online.
Misuse or abuse of social and digital media can cause significant injury to third parties
and can also impact negatively on the credibility of the company. This is particularly
relevant in the context of safeguarding patient care and personal information. The
company is potentially vicariously liable for injury caused by misuse or abuse of social
and digital media channels by it’s employees. Consequently the company takes any
misuse or abuse of social and digital media by employees very seriously and can lead to
significant disciplinary and legal actions.
Like all employee policies, it is the responsibility of local line management to address
any issues that arise in relation to breach of these policies and regulations. There is also a
significant personal responsibility placed on each employee.
The company reserves the right to take such action as it deems appropriate against users
who breach the conditions of these policies or Data Protection regulations. Employees
who breach these policies may be denied access to the organisation’s information
technology resources, and may be subject to disciplinary action, including suspension and
dismissal as provided for in the disciplinary procedure.
189
comply with the Code of Standards and Behaviour at all times. Breaches of the code will
constitute a breach of the terms of employment and may result in disciplinary action
being pursued in accordance with agreed procedures.
190
Be respectful of all individuals, races, religions and cultures; how you conduct
yourself in the online social media space not only reflects on you – it is a direct
reflection on your professionalism, your clients and your employer.
Think before you post. Anything you post that is inaccurate, unfair, or breaking
privacy standards will ultimately be your responsibility.
You may come across negative posts about the company, but should avoid
responding yourself. The post in question should be forwarded to the manager who is
authorised to respond to comments on behalf of the company.
Be conscious when mixing your business and personal lives. Online, your personal
and business profiles are likely to intersect. The company respects the privacy of all
employees, but you must remember that clients and colleagues may have access to the
online content you post. Keep this in mind when publishing information online that
can be seen by more than friends and family, and know that information originally
intended just for friends and family can be forwarded on very easily.
Know that the Internet is permanent. Once information is published online, it is
essentially part of a permanent record, even if you “remove/delete” it later or attempt
to make it anonymous.
Where this occurs, local line management will work to support its employees in every
way possible. Responsibility for responding to staff concerns about and co-ordinating the
response to abusive online comments rests with local line management, as is does with all
staff health safety and welfare issues.
Where staff are notified of or are concerned about an abusive or defamatory post, profile,
comment or page relating to an employee or service, this should be reported immediately
to the senior line manager. The line manager should arrange for the post to be reviewed,
and where possible or appropriate, the post should be reported as abuse with the relevant
site’s existing reporting process. A screenshot should be recorded of the comment.
The company senior management are available to assist line managers in responding to
cases such as this, by providing access to sites such as Facebook to allow for online
reporting, and also by giving advice on how to approach website or network owners and
publishers directly in relation to reporting abusive content.
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Sample CCTV System Policy
1 Introduction
1.1 The purpose of the CCTV System Policy of X Company (“the Policy”) is
to regulate the management, operation and use of the closed circuit
television (CCTV) system (“the System”) at X Company (“the
Company”).
1.2 The system comprises a number of fixed and dome cameras located
around the company site. The Policy follows the Data Protection
Commissioner’s published guidelines and is in accordance with the Data
Protection Acts 1988-2003 (“the Acts”).
3 Statement of intent
3.1 The Company will treat the System and all information, documents and
data images obtained and used there from as data which may be deemed
personal data requiring protection under the Acts.
3.2 It is intended that the CCTV cameras will be used to capture images of
intruders or individuals damaging property or removing goods without
authorization, and release this information to and at the request of, the
Gardai.
3.3 Information captured as a result of the use of the System will not be used
for any commercial purpose. The recorded images shall be stored on
DVDs which will only be released to third parties for use in the
investigation of a specific crime and with the written authority of the
Garda Siochana. DVDs containing personal data will never be released to
the media or other third parties for any purpose that is not permitted under
the Policy without the Data Subject’s consent.
3.4 The planning and operation of the System has been designed to ensure that
it provides maximum effectiveness and efficiency insofar as is reasonably
practicable, but it is not possible to guarantee that the System will cover or
detect every single incident taking place in the areas of coverage.
192
3.5 Warning signs, as required by the Code of Practice of the Data Protection
Commissioner have been placed at all access points to areas covered by
the company CCTVs to inform all persons who may be deemed Data
Subjects, of the existence of the System.
4.2 The day-to-day management will be the responsibility of the Manager and
be approved by the Chief Executive. Other personnel may also be
authorised by the Chief Executive to view recorded images for the
purposes outlined in this policy, e.g. the Assistant Manager.
4.3 The Manager’s office (referred to in 6 below) will only be staffed by the
Company’s authorised security and management personnel who shall also
adhere to the Policy.
4.4 The System will be operated 24 hours each day, every day of the year,
except for periods of breakdown or necessary maintenance.
5 Control Room
5.1 The Manager’s office is where the system is installed and from where it is
controlled. The Manager will check and confirm the efficiency of the
System regularly and in particular that the equipment is properly recording
and that cameras are functional. The recording equipment is located in a
locked cabinet in the Manager’s office. The key will be held by the
Manager.
5.4 During the working day when the Manager’s office is not manned the
Control cabinet will be kept locked.
6 Recording procedures
6.1 CCTV recording will be maintained at all times.
6.2 CCTV Monitors are installed in the following areas and will be used in
accordance with this policy:
(a) Manager’s office
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(b) Other locations (if any). Should this be a remote monitor its use
will be restricted to ensure that staff and customer movements are
not being monitored or captured continuously.
7.2 In order to maintain and preserve the integrity of the DVDs used to record
events from the hard drive and the facility to use them in any future
proceedings, the following procedures for their use and retention must be
strictly adhered to:
(a) Each DVD must be identified by a unique mark.
(b) Before use each DVD must be cleaned of any previous recording.
(c) The Manager shall register the date and time of DVD insert,
including DVD reference.
(d) A DVD required for evidential purposes must be sealed, witnessed,
signed by the Manager, dated and stored in a separate and secure,
safety container. If a DVD is not copied for the Gardai before it is
sealed, a copy may be made at a later date providing that it is then
resealed, witnessed, signed by the Manager, dated and returned to
the evidence DVD store.
(e) If the DVD is archived the reference must be noted.
7.3 DVDs may be viewed by the Gardai when requested to assist them in their
duties.
194
7.6 The Gardai may require the company to retain the stored DVDs for
possible use as evidence in the future. Such DVDs will be properly
indexed and properly and securely stored until they are needed by the
Gardai.
8.2 Any serious breach of the Policy will be immediately investigated and an
independent investigation will be carried out by nominees of the Chief
Executive to make recommendations on how to remedy the breach.
10 Complaints
10.1 Any complaints about the Company’s CCTV system should be addressed
to the Chief Executive.
10.2 Complaints will be investigated in accordance with paragraphs 8.1 and 8.2
of the Policy.
10.3 Any person who might be deemed a Data Subject in relation to the System
shall be at liberty to make a complaint directly to the office of the Data
Protection Commissioner, Canal House, Station Road, Portarlington, Co.
Laois.
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11 Access by the Data Subject
11.1 The Acts provide Data Subjects (individuals to whom "personal data"
relate) with a right of access to personal data held about themselves
(including images recorded by the System and stored on DVDs), under the
terms of the Acts.
11.2 Requests by Data Subjects for such access should be made in writing to
the Chief Executive.
11.3 The form of access granted may consist of facilities being offered at the
Company premises to view the relevant personal data or the release of a
copy DVD storing the relevant personal data.
12 Public information
Copies of the Policy will be available to the public from the Company Office and
the Chief Executive.
Date:
196
SECTION 11 – INDUSTRIAL
RELATIONS
Workplace Relations Commission (WRC)
As of the 1st October 2015, the Workplace Relations Commission is now the first port of
call for all employment claims. The previous set up had five separate bodies dealing with
employment issues - The Labour Relations Commission (LRC), the National
Employment Rights Authority (NERA), the Equality Tribunal, Employment Appeals
Tribunal (EAT) and the Labour Court and it was cumbersome process. These bodies have
now been subsumed into the Workplace Relations Commission.
The new structure has only two bodies for employers, employees and legal profession to
deal with:
1. The Workplace Relations Commission which will deal with complaints of first
instance and
2. The Labour Court which will deal with appeals
The reform was necessary as the old system had become outdated and arduous for
employee, employer and representatives alike. Previously if an employee had multiple
claims they would be heard separately by each of the regulatory bodies however under
the new system all claims made by an employee can be heard by the WRC, resulting in a
speedier process for all parties involved.
The following are the key points for employers to take from the reform process:
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Any claims lodged to the LRC or Equality Tribunal, whether before or after 01
October 2015, will now be heard by the WRC.
There will be no right of appeal to the Circuit Court under the new system. If any
party wishes to appeal a Labour Court decision then it will be to the High Court
on a point of law only.
WRC hearings will not be conducted in public and decisions published online
will not disclose the names of the employer or employee. Labour Court hearings,
party names, and decisions will be made public however.
Under the new system, the WRC or Labour Court can request that certain claims
be heard by means of written submission only. However, neither party will be
obliged to agree to this request.
All employment claims under the new system must be taken within 6 months
of the alleged incident. If the employee has failed to do so then the deadline may
be extended to 12 months where the employee had a reasonable cause for the
delay.
If an employer fails to comply with a decision to award compensation then this
will be deemed an offence which, on summary conviction, can result in a fine up
to €5000 or imprisonment up to 6 months, or both.
The new system places a heavy focus on mediation. If the WRC feels that a claim can be
resolved by mediation, and the employer and employee agree, then it will be referred to a
mediation officer. Any resolution reached through mediation will be legally binding.
198
Sample Induction Policy and Checklist
POLICY STATEMENT
1. GENERAL
<Company> believes that all new employees MUST be given timely induction training.
This training is regarded as a vital part of staff recruitment and integration into the
working environment. This policy, associated procedures and guidelines define the
Company’s commitment to ensure that all staff are supported during the period of
induction, to the benefit of the employee and Company alike.
2. AIM
It is the aim of the Company to ensure that staff induction is dealt with in an organised
and consistent manner, to enable staff to be introduced into a new post and working
environment quickly, so that they can contribute effectively as soon as possible. This
induction policy, associated procedures and guidelines aim to set out general steps for
managers and staff to follow during the induction process. It is expected that all managers
and staff will adhere to this policy.
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GUIDELINES FOR MANAGERS/SUPERVISORS
1. GENERAL
Starting a new job is a demanding and often stressful experience. Quite apart from the
obvious challenge of tackling new tasks, there is also the need to become accustomed to a
new organisation, a new environment and new colleagues. The purpose of induction is to
support new employees during this difficult period and to help them become fully
integrated into the Company as quickly and as easily as possible.
Induction has benefits for all involved in the process. Employees who settle quickly into
the Company will become productive and efficient at an early stage and in turn will
experience feelings of worth and satisfaction.
It is generally recognised that new employees are highly motivated and an effective
induction process will ensure that this motivation is reinforced.
2. BENEFITS OF INDUCTION
To enable new employees to settle into the Company quickly and become
productive and efficient members of staff within a short period of time.
To ensure that new entrants are highly motivated and that this motivation is
reinforced.
To assist in reducing staff turnover, lateness, absenteeism and poor performance
generally.
To assist in developing a management style where the emphasis is on leadership.
To ensure that new employees operate in a safe working environment.
To reduce costs associated with repeated recruitment, training and lost production.
3. INDUCTION CHECKLIST
The Induction checklist is a very useful way of ensuring that information is imparted to
new employees when they are likely to be most receptive. It avoids overloading
employees with information during the first weeks whilst ensuring that all areas are
covered. Managers/supervisors should ensure that these matters have been properly
understood whilst the checklist is being completed, perhaps in the form of a weekly chat
with the new entrant. Arrangements should also be made for the employee to visit any
relevant departments with which they have regular contact in the course of their duties.
At the end of the process the induction checklist should be signed by the relevant parties
and placed in the member of staff's personnel file.
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4. FIRST DAY OF EMPLOYMENT
Preparations should be made for the arrival of the new entrant well in advance, for
example, arrangements should be made to provide desk, equipment and lockers etc.
Most new employees tend to be concerned primarily with two matters:
It is therefore important to introduce them to their new workplace and colleagues at the
earliest opportunity. An introductory talk will be appropriate at this time and can be
combined with the provision of general information and exchanging any necessary
documentation. This talk should be as brief as possible, because the employee is unlikely
to be receptive to detailed information at this stage, and should be conducted by someone
who is well prepared and has sufficient time available. Managers/supervisors should refer
to the Induction Checklist and use it as a basis for discussion thus ensuring all
documentation is complete.
A tour of the workplace should be arranged for the new entrant allowing the Company /
Division to be viewed as a whole and the recruit to see where he/she fits into the
organisation.
The new entrant will want to get to know his/her colleagues and quickly become part of
the team and time should be made for this process. Colleagues should be briefed on the
new entrant’s arrival. If possible one of the new entrants colleagues should be nominated
to ensure that he/she has every assistance in settling in quickly.
5. INDUCTION PROGRAMMES
Induction programmes must be geared to the individual’s needs. Some of the more
obvious new members of staff requiring special attention are as follows:
School Leavers
For most new employees, induction is concerned with getting accustomed to a new job.
For school leavers, however, it is about adjusting to a whole new way of life - the world
of work. Consequently, school leavers are likely to need more support than other groups.
Wherever possible, induction and subsequent training should relate to knowledge and
skills which go beyond the employee’s own particular job. School leavers will need
guidance on wider issues, such as career planning, acquiring qualifications, coping with
the routine and discipline of work and managing money.
201
Graduates
Graduates tend to have a high level knowledge but may not have the skills relevant to the
job. They will want to feel that they are making a contribution from early on and to
understand the organisation of the Company and their role within it. Also they will want
to have a clear picture of future career prospects and to gain broad experience with this in
mind. The Trust should provide the graduate recruit with an adviser - such as a senior
manager - who can organise the necessary breadth of experience and offer advice and
support in relation to career progression.
Managers
Whilst many of the points in the checklist apply equally to all new managerial staff, in
most cases individual induction programmes will be necessary. These should be drawn
up in consultation with new managers, taking into account their backgrounds and
experience and the nature of their new roles. Priority should be given to helping new
managers establish and maintain relationships with management colleagues and
opportunities should be provided for them to spend time in other relevant departments to
facilitate this process. This will help managers quickly to gain an understanding of the
Company’s philosophies, strategic plans and business plans.
Ethnic Minorities
In some cases, it may be necessary to design induction programmes with the special
needs of ethnic minorities in mind. Language problems and attitudes amongst existing
staff may be areas requiring particular attention. This is preparation that should be
completed before any member of staff joins the Company. The Company will not tolerate
racist or prejudiced behaviour in any form.
Long-term Unemployed
Previously long-term unemployed people who have been recruited may have been absent
from the working environment for some time so it will be helpful to recap on some of the
issues relating to school leavers. these should, of course, be adapted to suit older workers,
who may need to build up confidence and the induction process can be used to update
knowledge of basic office technology (photocopiers, fax machines, telephone systems,
etc. as well as computers).
Other Groups
Other groups that may need particular consideration include disabled employees and
women returning to work after having raised a family.
These groups will also require the induction procedure as women returning to work may,
like the long-term unemployed, be out of touch and lacking in confidence. Disabled
employees may have all or a combination of induction needs, but these needs may be
compounded by their disabilities. Part of the induction process for disabled employees
will involve checking such things as wheelchair access to parts of the workplace, toilets
and lifts etc. The necessary reasonable adjustments to the workplace required to
accommodate the disabled individual should be completed prior to them commencing,
and carried out in discussion with the individual or their adviser.
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COMPLETING THE INDUCTION PROCESS
Induction can be said to end when the individual become fully integrated into the
organisation. Of course, there is no set timescale within which this will happen and
follow up is essential. Giving new employees the opportunity to ask questions several
weeks into employment can be useful, and the induction checklist will provide this
opportunity. In some areas, such as understanding wider aspects of the organisation,
follow up after a number of months may be appropriate.
203
COMPANY NAME
DEPARTMENT ......................................................................
This is a checklist of information for Induction which managers / supervisors should use
with new staff as part of their induction programme within the first few days, and
certainly within the first two weeks of employment. Health and Safety items should be
identified immediately. The new employee should be asked to tick each subject as he/she
has been informed about it, and sign the end of the form. The manager / supervisor then
sends the form to the Personnel Department / Head Office for inclusion in the employee’s
personnel file.
Not all the following subjects are applicable to all departments. Should this be the case,
record N/A.
Please read the guidance notes below before completing this form.
Guidance Notes
Certain groups of staff have specific induction needs. the main groups are detailed below,
with particular points to take account of, highlighted.
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1. Role within the department.
2. Reporting responsibilities.
3. Allocation and prioritisation of work.
1. The difference between the employee’s previous working environment and this new
one.
2. Changes in skills required for this area of work.
3. Requirement for training to update skills.
Conditions of Employment
1. Information on hours of work, including duty rotas, shift systems "on-call"
breaks
2. Time recording, flexi-time
3. Bonus scheme, allowances
4. Probationary periods of employment
5. Company Pension scheme and eligibility
6. Reporting in when sick including when on leave
7. Arrangements for requesting leave: annual leave, unpaid leave, compassionate
leave
8. Issue of uniforms, and uniform policy, protective clothing, replacement,
laundry
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arrangements
Conduct
1. Personal presentation
2. Disciplinary procedures
3. Courtesy to the customer and the public
4. Confidentiality
5. Noise Control
6. Acceptance of gifts
7. Statements to the Press
8. Local rules regarding smoking
9. Private use of telephones
10. Standards of Business Conduct
Facilities
1. Cloakroom, lockers, lavatories
2. Canteen
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Items Specific to Department
1. Pay
2. Notice of termination of employment
3. Sick certificates
4. Waste disposal
5. Control of infection
6. Lifting and handling
Signature:...................................……………………………………………………
Date:..............
I confirm that the above Induction Programme has been completed for the above member
of staff.
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Index
208
Competence, dismissal on grounds of, S9- E
P157 E-mail, S10-P176
Confidentiality policy, S10-P173 Sample E-mail policy, S10-P176
Constructive dismissal, S9-P157 Employees (Provision of Information and
Consultation and information, S2-P44 Consultation) Act 2006, S2-P44
Contract of Employment, S2-P22 Employment of Children and Young Persons,
Changing the contract, S2-P24 S2-P39
Fixed Term contract, S2-P33 Employment Equality, S7-P131
Sample Contract of Employment, Employment Equality Act 1998-2015,
S2-P27 S7-P131
Termination of contract, S2-P24, Employee Representatives, S2-P44
S9-P156 Employer’s Right to Notice, S9-P158
Equal Status Acts 2000 & 2004, S7-P135
D Equality, S7-P131
Data Controller, S5-P108 Discrimination, S1-P10
Data Protection, S5-P107 Sexual and other harassment,
Data Protection Acts, 1998 and S7-P136, 138, 139, 141
2003, S5-P107 Vicarious liability, S7-P135
Data Protection Commissioner, S5-
P112 F
Sample policy, S5-P115 Family Status, S7-P131
Deductions from Wages, S4-P100 First Aid, S6-P127
Disability, S7-P132 Fixed Term Contracts, S2-P23
Disciplinary Procedures, S8-P151 Fixed Term Employment, S2-P23
Dismissal, S8-P153 Force Majeure Leave, S3-P84
Informal interview, S8-P151
Sample procedures, S8-P151 G
Suspension, S8-P152 Gender, S7-P131
Verbal warning, S8-P151 Gender based Discrimination, S7-P131
Warnings, S8-P151 Grievance Procedures, S8-P154
Discrimination, S1-P10 Sample procedures, S8-P154
Direct discrimination, S1-P10 Gross Misconduct, S8-P149
Indirect discrimination, S1-P10
Pay related discrimination, S7- H
P132 Harassment, S7-P134, 136, 138, S10-168
Vicarious liability, S1-P11, S7-P135 Bullying, S7-P137, S10-P168
Dismissal, S9-P156 Disciplinary procedures, S8-P151
Constructive Dismissal, S9-P157 Harassment in the workplace,
Disciplinary Procedures, S8-P151 S7-P134
Grounds for Dismissal, S9-P157 Sample policy, S7-P141, S10-P168
Redundancy, S9-P160 Sexual harassment, S2-P56, S7-P136
Unfair Dismissals Act, 1977-2001, S8- Health and Safety, S6-P117
P146, S9-P156 Electricity, S6-P126
Disputes, S2-P36, S3-P68 Duties of Employer, S6-P117
Duties of Employees, S6-P119
209
Lifting Equipment Regulations, S6- Maternity Protection Acts, 1994 and
P128 2004, S3-P72
General Application Regulations Sample policy, S3-P80, S10-P183
2007, S6-P125 Marital status, S7-P131
Safety, Health and Welfare at Work Maximum weekly working time, S2-P41
Act, 2005, S6-P117 Minimum notice, S9-P163
Safety Representative, S6-P122 Calculating service, S9-P162
Safety Signs, S6-P127 Employee entitlements, S9-P162
Safety Statement, S6-P121 Employer’s right to notice, S9-P166
Work at Heights, S6-P127 Minimum Notice and Terms of
Health and Safety Authority, S6-P117 Employment Act, 1973 – 2001, S9-
Health and Safety Leave, S3-P77 P163
Holiday Pay, S3-P67
Holidays, S3-P65 Minimum rest periods, S2-P41
Irregular hours, S3-P66 Minimum wage, S4-P102
Part-time workers, S3-P65 Calculation of the Minimum Wage,
Payment of, S3-P67 S4-P102
Sample Annual Leave Form, National Minimum Wage Act, 2000,
S3-P69 S4-P102
Hours of Work, S2-P41 Mobile Phone Policy, S10-P182
Maximum Weekly Working Time,
S2-P41 N
Night Workers, S2-P42 National Minimum Wage Act, 2000,
Shift workers, S2-P42 S4-P102
Natural justice, S8-P146
I Night work, S2-P42
Induction Policy, S1-P14, S10-P199 Notice periods, S9-P166
Industrial Relations Bodies, S11-P197 Minimum notice, S9-P166
Information and Consultation, S2-P44
Internet use policy, S10-P176, 180 O
Interviewing, S1-P13 Organisation of Working Time Act, 1997,
Irregular Hours (Contract of), S2-P43 S2-P41
Night work, S2-P42
J Rest periods, S2-P41
Job interview questions, S1-P15 Overtime, S2-P49
Job specification, S1-P11
Jury Duty, S3-P94 P
Parental Leave, S3-P84
L Parental Leave Act, 1998, S3-P84
Lay-offs and Short-time, S9-P162 Part-time workers, S2-P37
Annual leave, S3-P65
M Payment methods, S4-P99
Maternity Leave, S3-P72, S10-P183 Payment of annual leave, S3-P67
Additional Maternity Leave, S3-P72 Payment of wages, S4-P99
Ante natal classes, S3-P73 Payment of Wages Act, 1991,
Breastfeeding, S3-P78 S4-P99
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Deductions from wages, S4-P100 Unfair Dismissals Act, 1977 – 2007,
Pregnant employees, S3-P72 S9-P156
Ante natal classes, S3-P73 Religious beliefs, S7-P131
Maternity Leave, S3-P72 Rest Periods, S2-P41
Maternity Protection Acts, 1994 Restrictive Practices Policy, S10-P184
and 2004, S3-P72 Right to information, S1-P14
Sample policy, S3-P80, S10-P183
S
Prescribed Course of study/training, S4- Safety, Health and Welfare at Work Act,
P105 2005, S6-P117
Protection of Employees (Fixed Term Duties of Employer, S6-P117
Workers, S2-P33 Duties of Employees, S6-P119
Protection of Employees (Part Time Offences and Penalties, S6-P123
Workers), S2-P37 Safety Statement, S6-P121
Protection of Employees (Temporary Safety Representative, S6-P122
Agency Workers), S2-P38 Sample Forms
Protection of Young Persons Employment Contract, S2-P27
(Employment), S2-P39 Induction Checklist, P204
Public Holidays, S3-P70 Sample Job Interview Questions, S1-
Conditions for qualifying, S3-P70 P15
R Sample Policy
Race, S7-P132 Bullying, S7-P141
Records, S1-P13 CCTV, S10-P192
Recruitment, S1-P10 Confidentiality, S10-P173
Advertising, S1-P11. S7-P134 Data Protection, S5-P115
Application form, S1-P12 Disciplinary Procedures, S8-P151
Common job interview questions, E-mail, S10-P176
S1-P15 Grievance Procedures, S8-P154
Interviewing, S1-P13 Harassment, S7-P138, S10-P168
Job specification, S1-P11 Induction Policy, S10-P199
Screening candidates, S1-P12 Internet Use, S10-P180
Short-listing, S1-P12 Maternity & Additional Maternity
Redundancy, S9-P160 leave, S3-P80, S10-P183
Calculating Payments, S9-P162 Mobile Phone Policy, S10-P182
Calculating Service, S9-P162 Restrictive Practice, S10-P184
Collective Redundancy, S9-P163 Smoke-free policy, S10-P185
Lay-offs and Short-time, S9-P162 Social Media, S10-P189
Protection of Employees (Collective Selection, S1-P10, S9-P160
Redundancies & Related Matters) For Redundancy, S9-P160
Act, 2007, S9-P163 Recruitment, S1-P10
Redundancy Payments Acts, 1967- Short-listing, S1-P12
2003, S9-P162 Sexual Harassment, S7-P136
Redundancy Panel, S9-P164 Bullying, S7-P136, 137
Selection for, S9-P160 Discrimination, S7-P133
Other forms of harassment, S7-P136
211
Sample policy, S7-P141 Grounds for dismissal, S9-P157
Sexual Orientation, S7-P131
Shift and split shift working, S2-P42 Redundancy, S9-P160
Short-time and Lay-offs, S9-P162
Sick Leave, S3-P95 V
Sample form, S3-P98 Verbal warning, S8-P146
Sick pay, S3-P95 Vicarious liability, S1-P11
Smoke-free policy, S10-P185
Social Media Policy, S10-P189 W
Suspension, S8-P152 Wages, Payment of, S4-P99
Deductions, S4-P100
T Warnings, S8-P146
Temporary Agency Workers, S2-P38 Disciplinary procedures, S8-P151
Termination of employment, S9-P156 Working Time, S2-P41
Constructive dismissal, S9-P157 Organisation of Working Time Act,
Disciplinary procedures, S8-P151 1997, S2-P41
Fixed-term contracts, S2-P23 Maximum weekly working time, S2-
Grounds for dismissal, S9-P157 P41
Redundancy, S9-P160 Work of Equal Value, S7-P133
Unfair Dismissals Act, 1977-2001, Workplace Relations Commission, S11-P197
S9-P156 Written statement of terms of employment,
Unfair reasons for dismissal, S2-P22
S9-P156 Wrongful dismissals, S9-P156
TUPE, S9-P161 Unfair reasons for dismissal,
TUPE (Change of Ownership), S9-P161 S9-P156
U Y
Unfair Dismissals, S9-P156 Young Persons, Employment of, S2-P39
Unfair Dismissals Acts, 1977-2005, Youth Persons, Employment of, Act,
S9-P156 1996, S2-P39
Constructive dismissal, S9-P157
Disciplinary procedures, S8-P151
Disclaimer:
“A Guide to Employment Law for SMEs” is for information purposes only and ISME
assumes no responsibility for any use to which the information may be put, or for any
errors. This guide does not purport to be a substitute for specialist industrial relations
and/or legal advice
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