Roadranger Warranty Repair Guideline RWRG0027

RWRG0027 - Input Shaft Breakage

Symptom(s) Pictures of non-warrantable failures:

• Truck won't move

Cause
Input shaft is broken.

Background
Input shaft failures most often begin with a crack in the root of
the splines and propagate at a 45-degree angle. The crack ini-
tiates and grows through the hardened outer layer of shaft ma-
terial when high torque impacts occur. These cracks are
generated with a high torque spike above 4500 lb-ft. After the
initial crack(s) they can grow through normal driving condi-
tions and shaft will eventually break entirely.

Repair Guideline
Depends on the extent of damage found. A broken input shaft
may cause secondary damage to the input bearing, bearing
bore, gears and master clutch.

Note: This failure mode can result in engine crankshaft or

thrust bearing damage. Endplay should be checked per manu-
factures specification.

Warranty Statement
This is a non-warrantable failure.
Non-warrantable failure; claim can be sent in through normal
Note: May be considered warrantable on UltraShift models. warranty for review if requested.
If the customer or Eaton field representative requests further
inspection of the failed part, the dealer can file a claim through
normal warranty channels, return parts for inspection and re-
ceive final disposition.

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