Professional Documents
Culture Documents
08112016 1789
Inter-professional collaboration
article
in the ‘Health and Prevention in Schools’ Project
would show the level of collaboration that had the activities that they undertook having worked
been developed as a final product amongst the together to meet common goals which led them
participants in the PSPE. to achieve level 2 for inter-professional collabo-
It is worth reiterating that the study was ap- ration. This is evidenced through the following
proved by the Ethics Committee for Research at statement given:
the Vale State University in Acaraú under report The developed activities were related to the
number 69.848. terms of the PSPE and involved: drugs, sexuality,
teenage pregnancy, violence, gender diversity and
the family. We had health care professionals as our
Results and discussions partners and allies from the CSF in our territory
and they were a part of the GGM. It’s a shame that
The collective participants for this study were they are not going to work collaboratively in rela-
young people from the municipal and state tion to all of PSPE’s objectives. (Participant 01)
schools. It also included: teachers that were a part My main role is to plan and execute actions
of the PSPE in schools and nurses that were a with the others that work in the PSPE in spite of the
part of the PSPE in the ESF. It was an expression difficulties that we found in realizing the project’s
of the multi-professionalism for those that were goals. We encountered difficulties with the educa-
a part of the GGM namely: nurses, pedagogues, tion professionals who came on board and clearly
social assistants and psychologists. understood the majority of the objectives (but not
The results in terms of the four dimensions all) in the project. (Participant 11)
and the ten indicators of the model are present- The objectives to be reached by the work
ed here in a schematic form (Graphic 1) which teams ought to be common and all-encompass-
allows for a visualization of the current situation ing so that they can ensure inter-professional
for inter-professional collaboration in the PSPE collaboration, however these ideas were not all
in a continuum from 1 to 3 depending on the lev- shared with everybody. D’Amour et al 12 notes
els of collaboration presented below: that the objective that is most susceptible in ob-
We went back to the guiding principles of the taining parts that are of interests is the one that
collaboration process through the dimensions: promotes client-centered assistance because re-
Shared Objectives and Vision, Internalization, sponding to their needs becomes the central ob-
Formalization and Governance. jective. The main issue is whether the objective
In terms of the Shared Objectives dimension implies a radical transformation of values and
and vision from the objective indicator, those practices and thus their materialization would
that worked in the PSPE had partial success in mean real innovation.
Objectives
3 Guidance
Connectivity client-centered x other loyalties
2
2 2
2
Suport for Mutual coexistence
innovation 2 2
1
2
Leadership Trust 1 - Level of latent Inter-
3 professional Collaboration
2 2
2 2 - Level of Inter-professional
Centrality Formulization Collaboration in development
tools
Exchange of 3 - Level of active Inter-
information professional Collaboration
Graphic 1. Infographic of Kiviat- Level of Inter-professional Collaboration in Health and Prevention in Schools
Project, in an average sized municipality, CE, 2013.
1793
capacity in some professionals assuming certain sual and were still in the process of negotiations
responsibilities. The study collaborates this find- and constructions. D’Amour et al.12 state that
ing. This occurs when there is trust in the com- formalization is an important means to clarify
petences and capacities of the professionals to and negotiate responsibilities of the various part-
assume the responsibilities of other. Confidence nerships which is a shared action.
and trust reduces uncertainty. When there is a lot These official inter-ministry directives are
of uncertainty professionals tend to monopolize important regulatory instruments that regulate
responsibilities in relation to their clients to max- policies and they define the instructions needed
imize time and they avoid collaboration. Such to ratify laws, decrees and regulations approved
acts go against the goal of building networks. by the legislature under the 1988 Federal Con-
Professional should use the results from collabo- stitution17.
rative working to evaluate others and build con- With reference to the Formalization dimen-
fidence and trust12. sion for the indicator of Exchanging Informa-
Team working allows for connections to be tion, inter-professional collaboration that was
made between different work processes. This is developed between the project workers in the
done through meetings between professionals PSPE reached level 2.
which brings with it major interpersonal rela- Workshops and lectures take place on various
tions with integrated teams. This in turn encour- themes related to the PSPE for the project’s tar-
ages discussions and the expression of knowledge get-audience and based on what was agreed. They
and finally better health services are produced. should occur every fifteen days, but it doesn’t al-
This team is the coming together of different ways happen. (Participant 04)
agents and the integration of work16. A construc- The PSPE has a calendar of monthly meetings
tion of a consensus in relation to the objectives with the GGM and it has a program of activities
and the results to be achieved occurs in teams to be developed by the team. However even though
composed of professionals. communications have improved it is still not possi-
With reference to the Formalization dimen- ble to see the feedback of information between those
sion with the indicator tool for formalization, the involved in the project because it does not occur in
analyzed PSPE reached level 2 for inter-profes- any ideal way. This is because they do not know very
sional collaboration. well the people with they work. (Participant 08)
Authorization was given for the commence- Related to the statements the Intersectoral
ment of the PSPE in our municipality and then Working Group (GTI) developed, from the
we developed our activities in accordance with the Health Program for Schools, an instructions
Health and Education Ministry’s proposals. How- manual for this program with the objectives and
ever the authorization left us with doubts in rela- directives in mind. It was connected to the Fami-
tion to some aspects. (Participant 03) ly Health Center and school and it provided sug-
There is an official document that was draft- gestions for action schedules.
ed by the municipal’s public bodies that describes A guide was used to optimize the flux of
the components and the respective functions of the communication between PSPE managers, how-
PSE since it was created and this guided the de- ever those in this study noted that the socializa-
velopment of our actions. However sometimes a tion of information was not usual and they were
professional would leave and would be substitut- unaware of the guide that was approved by the
ed by another and thus the document would not GTI. According to those that provided the guid-
be updated. This occurs with the GTI but there is ance there was an exchange of information and
no replacement which makes it look as though it is communication which refers to the existence of
constantly in construction and is never ready. (Par- the guides. It was used as part of an information
ticipant 19) infrastructure to allow information to be ex-
This relates to official directive Number 03 of changed quickly between all necessary parties12.
the 22 of September 2010 that provided guidance Rowley18 stated that information systems
on the implementation of PSPE and it designated have been developed to optimize the flux of in-
the components for the Municipal Management formation that is relevant in organizations. This
Group in relation to Projects. can trigger off knowledge processes and the tak-
According to the statements from the subjects ing of decisions as well as interventions in giv-
and the accompanying documents, it is possible en realities. A consensus exists that information
to see that the formal agreements in this dimen- systems should be strategic and they should help
sion with reference to the PSPE were not consen- organizations reach their objectives.
1795
with various professionals providing training to out of development activities. This closeness also
those in the PSPE (Participant 20) included working in given areas in relation to the
Sometimes as a part of the PSPE we received Health Program in Schools. Many of the meetings
training from well qualified people. Other times dealt with specific questions (Participant 10)
people with little commitment and knowledge take The Family Health Team feels that it is over-
on educational activities and commit themselves to loaded due to the large number of programs and
the objectives of the project. (Participant 21) the responsibilities that it has. Some complained of
In relation to the aforementioned indicator the lack of collaboration by some professionals in
D’Amour et al.12 noted in his studies that col- the schools. They also complained about the loca-
laboration brings developments in new activities tions chosen and that the discussion questions in
and divides responsibilities between profession- meetings were not sufficiently wide enough to cover
als and institutions. This may mean changes in key issues (Participant 17)
clinical practices and the sharing of responsibili- It was noted that the meetings were for dis-
ties between partners. cussions of on specific PSPE project issues. This
Based on the statements given and the doc- connectivity refers to individuals and organiza-
uments that we read, the following support for tions being interconnected and thus there should
innovation was noted. 1. Round table discussions be places for discussions to take place and for
on the prevention of STIs/AIDs with practical links between people to be made12.
demonstrations on how to use contraceptives. Having analyzed inter-professional collab-
There was a presentation of male and female re- oration (both the dimensions and indicators)
productive devices. There was also a distribution in the PSPE we concluded that the level of in-
of information booklets on STIs/AIDs by health ter-professional collaboration in this project was
and education professionals. (See the minutes level 2. This means that this type of collaboration
of the GGM meeting in the PSPE) 2. There were is in the development phase and that collabora-
workshops covering the use of alcohol and other tion does not form a part of the culture of the
drugs where people were given the opportuni- organization. Nevertheless it is subject to reeval-
ty to share their own stories and participate in uation based on internal or external factors. The
group work. This was done in partnership with objects of the negotiation process which had
nurses, psychologists and pedagogues. not produced consensus included: the objec-
Concerning the reissuing of guidance, it is tives, the relationships between the partners and
important to consider the prevention dimension the governance and formalization mechanisms.
which covers the prevention of diseases and the Even though negotiations could be partial and
promotion of health. Prevention is a strategy for a source of conflict, they were open, continuous
avoiding the triggering off of specific diseases and accessible.
and thus one controls it and reduces the risks. This type of collaboration results showed
The promotion of health is an approach used to that attempts were made to divide responsibili-
encourage people7. ties between the professionals but they were seen
It was noted through the documents that the as half-hearted attempts that led to inefficient
professionals were given training as a part of the services. For the collaboration level “in develop-
PSPE but many stated that the quality of the edu- ment” even though the few initial changes took a
cation left a lot to be desired based on those that while, we saw that clear progress had been made.
provided the training.
Investment in training the team gave the po-
tential for the creation of a well-balanced team Final considerations
which was an important element in the construc-
tion of the project20. New ways of organizing services in health require
In terms of the Governance dimension for the development of new knowledge bases and
the connectivity indicator, level 2 was reached for practices based on collaboration. This was the
the inter-professional collaboration. basis of the PNP in highlighting knowledge and
The project workers in health provided health the potential use of the experiences from those
services to the population based on a program that work in different sectors. This results in the
schedule and health actions were developed with sharing of ideas and establishing links based on
the team. We established close working relations common objectives. It requires there to be a con-
with ACS in respect of work coordination, super- stant spreading of actions and services with the
vision, the provision of guidance and the carrying aim of promoting cooperation.
1797
Collaborations
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Reproduced with permission of the copyright owner. Further reproduction prohibited without
permission.