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  • General Test 3

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    Khoa Do
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    I recently purchased furniture that was delivered with a problem. The furniture had a damaged drawer that needs to be replaced. I request the manager replace the damaged piece or provide a refund. Effective management involves both managers making decisions as well as employee input, as employees have valuable insight and involvement can boost morale, but managers must have final say to ensure strategic goals are met.

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    I recently purchased furniture that was delivered with a problem. The furniture had a damaged drawer that needs to be replaced. I request the manager replace the damaged piece or provide a refund. Effective management involves both managers making decisions as well as employee input, as employees have valuable insight and involvement can boost morale, but managers must have final say to ensure strategic goals are met.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    7 views1 page

    General Test 3

    Uploaded by

    Khoa Do
    I recently purchased furniture that was delivered with a problem. The furniture had a damaged drawer that needs to be replaced. I request the manager replace the damaged piece or provide a refund. Effective management involves both managers making decisions as well as employee input, as employees have valuable insight and involvement can boost morale, but managers must have final say to ensure strategic goals are met.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    General Test 3

    Task 1
    You have recently purchased a piece of furniture, but you noticed a problem when it was delivered
    to you. Write a letter to the store manager and say

     some information about your purchase


     What problem it is
     what you suggest the manager should do
    Task 2
    Some people think that managers alone should make decisions, while others think that employees
    should be involved in the decision-making process too. Discuss both views and give your own
    opinion.

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