AIRLINES

BY,
RAJIV BABU CHINTALA
INTRODUCTION
CONTENTS

• CHARTER SERVICES

• BUSINESS CLASS SERVICES

• COMBINATIONAL CARRIER SERVICES

• LOW COST CARRIERS

• FULL CARRIER SERVICES

 CHARTERD SERVICES
• Air charter is the business of renting an entire aircraft as
opposed to individual aircraft seats
• Airlines specializes in selling transportation by the seat.
• Air-charter companies focus on individual private
aircrafts, time sensitive cargo & air ambulance.
They offer services such as:-
• Helicopters and
• Charted jets categories
• Turbo props
• Light jets
• Mid-size jets
• Heavy jets
• Taj air of India and titan air of UK are some of the
examples of chartered flights.

• Gulf stream and Cessna are some the aircraft builders

who specialize in building chartered aircrafts.

• ROBINSONS family of US have specialized in making

chartered helicopters for the wealthy and also for the
government for providing ambulance services.
BUSINESS CLASS SERVIVES
 Business class travel is available on many commercial airlines in the airline industry.

 Full business class is usually provide with schedule flexibility to air travellers.

 It was distinguished from the economy class travel by the quality of seating, food,
drinks, ground service and other amenities.

 Business class is a much more significant upgrade from economy class.

BUSINESS CLASS FACILITIES

 Extra inches of seat width.
 Legroom.
 More degrees of recline the seats.
 Electric seat controls to adjust, legrest and lumbar support.
 Larger personal TV screens.
 Laptop Power Ports.
 Premium Food and Wine Service.
 Increased cabin staff to passenger ratio.
 eye masks and toiletries.
 That Amenities are also included kits in business class service.
DIFFERENT TYPES OF BUSINESS CLASS SEATS
CRADLE SEATS
 Cradle Seats are seats with around 150-160 degrees of recline and substantially
more leg room.

 Cradle seats are still common in business class on shorter routes.

 These seats do not offer the significant recline of the Lie-flat and Flat Bed
Seats, but still offer excellent space and comfort.

 AIRINDIA, AIRCHINA, CATHAY PACIFIC are also provide that cradle seats
in business class.
ANGLED LIE FLAT SEATS
 These seats are having 180 degrees of recline and provide a flat sleeping
surface, but are not parallel to the floor of the aircraft.

 These seats are making them less comfortable than a bed.

 These seats first appeared on NORTHWEST, CONTINENTAL, JAL,

QANTAS and several other airlines in 2002 and 2003.
FLAT BED SEATS
 Fully flat seats recline into a flat sleeping surface which is parallel to the
floor.

 These seats are completely horizontal, creating a bed that is fully flat.

 These seats always receive high comfortable both as seats and beds.

 BRITISH AIRWAYS, which introduced flat beds in 1995, was among

the first airlines to introduce fully flat business class seats with its
Club World product in 1999.

CABIN SEATS
 These seats offer the most in privacy and comfort travel.

 Each suite is essentially its own mini-cabin which includes a fully-

flat bed, work station and television.

 These seats are typically positioned in a 1 - 2 - 1 arrangement

on a wide body jet.

 These were first introduced on US Airways.

COMBI CARRIER SERVIVES

 Combi aircraft in commercial aviation

is an aircraft that can be used to carry
either passengers, as an airliner, or
cargo as a freighter, and may have a
partition in the aircraft cabin to allow
both uses at the same time in a mixed
passenger/freight combination.

 In 1980’S Combi aircraft was popular

PURPOSE COMBI AIRCRAFT TYPES
• Maximize revenue.
• Stable in market when
reduce or fluctuating
passenger.
• No longer waste money
flying with low load
factors.
LOW COST CARRIERS

STRATEGY
• Ryanair’s objective is to firmly establish itself as
Europe’s leading low-fares scheduled passenger
airline through continued improvements and
expanded offerings of its low-fares service.
• Ryanair aims to offer low fares that generate
increased passenger traffic while maintaining a
continuous focus on cost-containment and
operating efficiencies.
The key elements of Ryanair’s strategy are:

LOW FARES:
 Ryanair’s low fares are designed to stimulate demand,
particularly from fare-conscious leisure and business travellers
who might otherwise have used alternative forms of
transportation or would not have travelled at all.

CUSTOMER SERVICE:
 Ryanair’s strategy is to deliver the best customer service
performance in its peer group.
Frequent Point-to-Point Flights on Short-Haul
Routes:
 Ryanair provides frequent point-to-point service on short-haul
routes to secondary and regional airports in and around major
population centres and travel destinations.

Low Operating Costs:

 Ryanair strives to reduce or control four of the primary
expenses involved in running a major scheduled airline:
(i) Aircraft equipment costs
(ii) Personnel productivity
(iii) Customer service costs
(iv) Airport access and handling costs
Taking Advantage of the Internet:
 During January 2000, Ryanair converted its host reservation
system from the BABS to a new system called Flight speed,
which it operates under a 10 year hosting agreement with
Accenture Open Skies (“Open Skies”).

Commitment to Safety and Quality Maintenance:

 Ryanair’s commitment to safety is a primary priority of the
Company and its management. This commitment begins with
the hiring and training of Ryanair’s pilots, cabin crews and
maintenance personnel and includes a policy of maintaining its
aircraft in accordance with the highest European airline
industry standards.
FULL SERVICE CARRIER

Services can be categorized based on:-

 Intercontinental
 Intra-continental
OR
 International
 Regional
 Domestic
Full service airlines does not charge for amenities such as:-
 Booking charges
 Baggage
 Carry-on luggage
 Food & Beverages
 In-flight entertainment
• Seat preference