AIRLINES

C. SAGARIO
INTRODUCTION
• An airline is a business that operates
regular services for carrying passengers
and/or goods by aircraft.

• Airlines are classi ied by their routes and by

their schedules. The two major
classi ications are DOMESTIC AIRLINES
and INTERNATIONAL AIRLINES.

• Many individual countries have established

various classes of air carriers. These
categories often include local service
airlines, trunk airlines that service large
hubs, international airlines, all-cargo lines
and charter services.
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CONTENTS
• CHARTERED SERVICES
• BUSINESS CLASS SERVICES
• COMBINATIONAL CARRIER SERVICES
• LOW-COST CARRIERS
• FULL CARRIER SERVICES

CHARTERED SERVICES

• Air charter is the business of renting an

entire aircraft as opposed to individual
aircraft seats.

• Airlines specializes in selling

transportation by the seat.

• Air charter companies focus on

individual private aircrafts, time
sensitive cargo, and air ambulance

CHARTERED SERVICES

• They o er services such as:

A. Helicopters

B. Chartered Jets

1. Turbo Props

2. Light Jets

3. Mid-size Jets

4. Heavy Jets
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 CHARTERED SERVICES
• Taj Air of India and Titan Air of UK are
some of the examples of chartered
lights.

• Gulf Stream and Cessna are some of the

aircraft builders who specialize in
building chartered aircrafts.

• ROBINSONS family of USA have

specialized in making chartered
helicopters for the wealthy and also for
the government for providing
ambulance services.
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 BUSINESS CLASS
SERVICES
• Business class travel is available on
many commercial airlines in the
industry.

• Full business class is usually provided

with schedule lexibility to air travellers.

• It was distinguished from the economy

class travel by the quality of seating,
food, drinks, ground service and other
amenities.

• Business class is a much more

signi icant upgrade from economy class.
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BUSINESS CLASS
SERVICES
• Business class facilities include:

• Extra inches of seat width

• Legroom

• More degrees of reclined seats

• Electric seat controls to adjust, leg rest and

lumbar support

• Larger personal TV screens

• Laptop power ports

• Premium food and wine services

• Increased cabin sta to passenger ratio

• Eye masks and toiletries

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 BUSINESS CLASS
SERVICES
DIFFERENT TYPES OF BUSINESS CLASS SEATS
CRADLE SEATS

• Cradle Seats are seats with around 150-160

degrees of recline and substantially more
legroom.

• Cradle Seats are still common in business

class on shorter routes.

• These seats do not o er the signi icant recline

of the Lie-Flat and Flat Bed Seats, but still
o er excellent space and comfort.

• AIR INDIA, AIR CHINA, CATHAY PACIFIC are

some airlines that provide cradle seats in
business class
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BUSINESS CLASS
SERVICES
DIFFERENT TYPES OF BUSINESS CLASS SEATS
ANGLED LIE FLAT SEATS

• These seats are having 180 degrees of recline

and provide a lat sleeping surface, but are
not parallel to the loor of the aircraft.

• These seats are making them less comfortable

than a bed.

• These seats irst appeared on NORTHWEST,

CONTINENTAL, JAL, QANTAS and several
other airlines in 2002 and 2003.

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 BUSINESS CLASS
SERVICES
DIFFERENT TYPES OF BUSINESS CLASS SEATS
FLAT BED SEATS

• Fully lat seats recline into a lat sleeping

surface which is parallel to the loor.

• These seats are completely horizontal,

creating a bed that is fully lat.

• These seats always give high comfortability

both as seats and beds.

• BRITISH AIRWAYS, which introduced lat beds

in 1995, was among the irst airlines to
introduce fully lat business class seats with
its Club World product in 1999.
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BUSINESS CLASS
SERVICES
DIFFERENT TYPES OF BUSINESS CLASS SEATS
CABIN SEATS

• These seats o er the most in privacy and

comfort travel.

• Each suite is essentially its own mini-cabin

which includes a fully- lat bed, work station
and television.

• These seats are typically positioned in a 1-2-1

arrangement on a wide body jet.

• These were irst introduced on US Airways.

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COMBI CARRIER
SERVICES

• Combi aircraft in commercial aviation is

an aircraft that can be used to carry
either passengers, as an airliner, or
cargo as a freighter, and may have a
partition in the aircraft cabin to allow
both uses at the same time in a mixed
passenger/freight combination.

• In 1980s Combi Aircraft was popular.

 COMBI CARRIER
SERVICES
PURPOSE

• Maximize revenue

• Stable in market when reduce or

luctuating passenger

• No longer waste money with low load

factors
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COMBI CARRIER
SERVICES
COMBI AIRCRAFT TYPES

• Boeing 727 - 100

• Boeing 727 - 200
• Boeing 737 - 200
• Boeing 737 - 400
• Boeing 737 - 700
• Boeing 757 - 200
• Boeing 747 - 400
• Douglas DC - 7C
• Douglas DC - 8
• Fairchild F - 27B
• Lockheed L - 188 Electra

 LOW-COST CARRIERS
STRETEGY

• Ryanair’s objective is to irmly establish

itself as Europe’s leading low-fares
scheduled passenger airline through
continued improvements and expanded
o erings of its low-fares services.

• Ryanair aims to o er low fares that

generate increased passenger tra ic
while maintaining a contonius focus on
cost-containment and operating
e iciencies.
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LOW-COST CARRIERS
The key elements of Ryanair’s
strategy are:
LOW FARES:

• Ryanair’s low fares are designed to

stimulate demand, particularly from
fare-conscious leisure and business
travellers who might otherwise have
used alternative forms of transportation
or would not have travelled at all.

LOW-COST CARRIERS
The key elements of Ryanair’s
strategy are:
CUSTOMER SERVICE:

• Ryanair’s strategy is to deliver the best

customer service performance in its
peer group.

LOW-COST CARRIERS
The key elements of Ryanair’s
strategy are:
FREQUENT POINT-TO-POINT FLIGHTS ON
SHORT-HAUL ROUTES:

• Ryanair’s provides frequent point-to-

point service on short-haul routes to
secondary and regional airports in and
around major population centres and
travel destinations.

LOW-COST CARRIERS
The key elements of Ryanair’s
strategy are:
LOW OPERATING COSTS:

• Ryanair’s strives to reduce or control

four of the primary expenses involved in
running a major scheduled airline:
1. Aircraft equipment costs
2. Personnel productivity
3. Customer service costs
4. Airport access and handling
costs

LOW-COST CARRIERS
The key elements of Ryanair’s
strategy are:
TAKING ADVANTAGE OF THE INTERNET:

• During January 2000, Ryanair

converted its host reservation system
from the BABS to a new system called
Flight Speed, which it operates under a
10 year hosting agreement with
Accenture Open Skies ‘Open Skies”.

LOW-COST CARRIERS
The key elements of Ryanair’s
strategy are:
COMMITMENT TO SAFETY AND QUALITY
MAINTENANCE:

• Ryanair’s commitment to safety is a primary

priority of the company and its
management. This commitment begins with
the hiring and training of Ryanair’s pilots,
cabin crews and maintenance personnel and
includes a policy of maintaining its aircraft
in accordance with the highest European
airline industry standards.

 FULL SERVICE CARRIER

Services can be categorized based on:

• INTERCONTINENTAL
• INTRA-CONTINENTAL
OR

• INTERNATIONAL
• REGIONAL
• DOMESTIC

 FULL SERVICE CARRIER

Full service airlines does not charge for

amenities such as:

• Booking charges
• Baggage
• Carry-on luggage
• Food and Beverages
• In- light entertainment
• Seat preference
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MABUHAY!