Who are “Students at Risk”?

The students who have either not submitted or scored less than 50% marks in their
assessment tasks due till Week 5.

The Process –

Students should be notified via an email about academic interventions by Academic

Progress team. Students will be given the range of dates, during which they will be
contacted. Example – 25th May to 30th May.

List of students with appointment time and date to be recorded on excel file and shared via
SharePoint with interviewing staff. Link will be sent separately.

How to call the students?

You are required to contact students via an audio call on the MSteams. Please type the
student id in the Search bar of MS teams and click on the audio call button –

How to record the information?

Please record the information about the student intervention in the excel sheet that has
been shared with you.

To avoid confusion, we have highlighted on the columns that you will need to focus on.
Your Focus area in the Excel Sheet –

Column A – Student ID
Column B – Course Code (Filter this column with the course code you are approved to teach)
Column C – Task Number
Column D – Weightage of task in %
Column E – Type – Failed - received less than 50% & Failed (not received) – Non submission
Column I – Intervention Conducted on date
Column J – Intervention done by – Officer’s name
Column K – Notes to be added on FDLgrades
Column N – Appointment Date (Date when you call the student)
Column O – Appointment Time (Time when you call the student)

Please Note – There are student who have been already contacted. You can find the names
of who contacted, when and the comments on the columns I, J, K.

How to record information?

We must record these intervention meetings on the excel sheet as follows -.

1. Please add information in intervention conducted date – “Column I”

2. You must record interview details with student about their poor performance in the
task under “Notes to be added on FDLgrades” – “Column K”. This is very important step
and accurate details must be provided on SharePoint excel file.

3. If student misses the call, please add a comment on “Column K” stating – “Student
has missed intervention appointment at <time> on <date>” – and save it. In case the
student contacts you later for an intervention, this note can be edited.

What should you discuss during the call with the student?

Probing questions when discussing poor performance with students, please discuss
the below points with students and record them to “Column K” on SharePoint file.

 Attendance - Student’s attendance and engagement in LEC and TUT

classes
 Reasons - Reasons for poor academic performance (Student view)
 Review/ Feedback received - Ask the student if they have reviewed
their feedback of the assessment available on Moodle or with Teaching staff
 AIM Module - Ask the student if they have completed AIM module on
Moodle and understand Plagiarism/Academic misconduct
 Library services - Access to FedUni library service for online books
(information attached with this email)
  Self-study - How much Time did the student spend each week for self-
study

What are the Academic Support Services available for students?

Please discuss about the Academic Support Services provided by ATMC to students
which they must attend for rest of the semester

 Consultation sessions - Attend the consultation session arranged by the

respective lecturers (All the courses have consultation hour per week available
on their MS Teams calendar)

 PAAS Mentor sessions - Attend the PAAS mentor sessions, if available. PAAS
sessions can be found on MS Teams as a channel; under Course LEC team.

 Academic Mentor sessions – These are subject matter experts available for
students during their TUT sessions & 30 mins after TUT session on MS Teams.
Also available at request for consultation on MS Teams
 Discipline Mentor sessions – These are discipline experts available for students at
allocated slots during Weekdays and Weekends for help with Assessments.

 Library Services - Attend Library services on Referencing and Plagiarism by Library

Officer (Candis) – Available on MS Teams under “Student Support”

 AIM Module - Complete AIM Module on Moodle, if not completed already

 Regularly attend classes - Attend LEC and TUT classes regularly

 Review/ Feedback for the Task - Request feedback/review on Assessment if not

available on Moodle or provided by Teaching staff