BBA 601 Management Information System (Study Material)

CHAPTER 7: EMS – ENTERPRISE MANAGEMENT SYSTEM

Chapter Outline: Introduction & concept, ERP, Importance/Benefits of ERP,

Implementation of ERP

#INTRODUCTION:

 The term ‘Enterprise’ encompasses the larger business community covering all
the players and their participation in the business.
 The term ‘system’ extends beyond the corporate boundaries.
 The term ‘management’ is used in context of the entire enterprise.
 In the present dynamic & competitive business environment, information is the
key factor an enterprise must be able to make informed, knowledge based
decisions and then have them executed in the business operations in a coordinated
manner. An EMS facilitates this task.
 Formally, EMS may be defined as an integrated collection of the various tools,
technologies and well-designed solutions & systems that are available to support
all the needs & requirements of an enterprise.

The key components of an EMS are as shown below:

Design & Engineering

Capture
Attendance Data
E-COMMERCE

EDI CAD/CAM/CAE
AMS
ERP

SMS
SECURITY

DMS
CMS

DOCUMENT
MANAGEMENT
COMMUNICATION

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Compiled & prepared by: Soumitro Chakravarty, Faculty Member, Deptt. of Mgmt. BITEC, Lalpur
BBA 601 Management Information System (Study Material)

ERP: Enterprise Resource Planning Systems.

EDI: Electronic Data Interchange – System for commerce, communication & action.
CAD/CAM/CAE: Computer aided design, manufacturing & engineering systems for
production management.
AMS: Attendance Management System i.e. Employee attendance & presence
management at stores, in gates etc.
DMS: Document Management System i.e. imaging, copying and text management etc.
CMS: Communications Management System, such as paging, cordless mobile telephone
systems and the audi-video systems.
SMS: Security Management System such as close circuit television alarms, warning
systems, movement tracing systems etc.

 ERP plays the role of the front running system. It is responsible for handling the
other systems that run the business. It is supported by various other support
systems.
 The 6 systems together act as the support systems to the ERP. These systems are a
part & parcel of the ERP system network.
 EMS, may also be defined as a network system comprising of the ERP, the EDI ,
the CAD/CAM/CAE, the CMS, the SMS & the DMS as depicted in the figure.

#ERP
INTRODUCTION:
 ERP is a software system implemented in an organization, to increase
productivity & enable the efficient utilization of resources.
 It is a system that integrates all the facets of the business including but not limited
to: a) Planning, manufacturing, sales & marketing b) Business activities such as
inventory control, order tracking, customer services, finance & human resources
etc are controlled.
 It is the front running system of an EMS and responsible for handling the other
systems that run the business. It is supported by various other support systems.

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Compiled & prepared by: Soumitro Chakravarty, Faculty Member, Deptt. of Mgmt. BITEC, Lalpur
 BBA 601 Management Information System (Study Material)

ERP ARCHITECTURE:
DATA MGMT.
DATA MGMT.

APPLICATION LOGIC
APPLICATION LOGIC

PRESENTATION
PRESENTATION
(a) Two Tier
(b) Three Tier

DATA MGMT. SERVER

APPLICATION LOGIC

APPLICATION LOGIC
CLIENT
PRESENTATION

(c) Mix of the two

CLIENT/SERVER MODEL - ARCHITECTURE

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Compiled & prepared by: Soumitro Chakravarty, Faculty Member, Deptt. of Mgmt. BITEC, Lalpur
BBA 601 Management Information System (Study Material)

 Any information system has three basic components i.e. the Data Mgmt., the
application logic & the presentation.
 The components can be built with the client server role definition.
 The client is a user and the server provides the services required by the user to run
the system.
 In a two-tier system architecture, there is a rigid division of roles. The Data mgmt.
is done by the server and it’s processing is done through application logic by the
client. In this architecture all the requirements are sent to the server by the users in
the network.
 There may be a case when the user is ‘dumb’ & is required to use the system in a
guided manner with the ‘help’ assistance from the server. In such cases the three
tier architecture is suitable. Here, three distinct roles are defined and three
hardware platforms are made responsible to perform. In this case the server plays
two distinct roles.
 Third possibility is the golden mix of the two architectures. The application logic
is split into two. The logic with deals with the data more is attached to the server
platform, where the data is being managed and the logic which deals with the
presentation & specific needs of the user is left to the client platform.
 It is difficult to recommend architecture……..varies from environment to
environment……Typically the one which is user-friendly, easy to understand &
maintain for a given enterprise is the best architecture.

#IMPORTANCE OF ERP/BENEFITS OF ERP

A well organized & implemented ERP helps to improve the effectiveness of the business.
It enables:
1. TIMELY BUSINESS INFORMATION………
2. BETTER CUSTOMER RELATIONSHIPS……
3. IMPROVED INTERNAL PROCESSES……..
4. INCREASED PROFITABILITY……..
5. EACH ACTIVITY MONITORED & WILL BE REFLECTED IN THE
FINANCIAL RESULTS……..
6. MORE ACCURATE DECISION MAKING……..
7. PRODUCTION CAN BE CONTROLLED……..
8. REDUNDANT INVENTORY CAN BE AVOIDED……..

#IMPLEMENTATION OF ERP:
 Each ERP system is different from each other and is customized according
to the business.

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Compiled & prepared by: Soumitro Chakravarty, Faculty Member, Deptt. of Mgmt. BITEC, Lalpur
BBA 601 Management Information System (Study Material)

 Once implemented in an organization it gives sure results as all the

departments become automated & customers also are better served &
internal functioning of the various divisions are well coordinated.
 Implementation of ERP calls for the total cooperation from the staff and
the implementation team should be able to convince the benefits of the
new ERP system.
 All the data should be entered in a dummy server first.
 Once the client is properly trained on the new system, it can then be
transferred to the LIVE server where the actual ERP system resides. The
dummy server is the exact replica of the original server.
 Training the end users is the responsibility of the implementation.

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Compiled & prepared by: Soumitro Chakravarty, Faculty Member, Deptt. of Mgmt. BITEC, Lalpur