Professional Documents
Culture Documents
Session No. I
Version 1.0
Digital Marketing
Material from the published or unpublished work of others which is referred to in the Class
Notes is credited to the author in question in the text. The Class Notes prepared is of 9,296
words in length. Research ethics issues have been considered and handled appropriately
within the Globsyn Business School guidelines and procedures.
Table of Contents
1. Content Marketing .................................................................................................. 6
2. Direct Marketing.................................................................................................... 11
4.2. Incorporation and expansion of data received from external sources ..........................15
8.2.2. Engaging with Communities along Social Media Network Platforms ....................22
References ................................................................................................................... 24
Table of Figures
Figure 4.1: Inverted Pyramid .....................................................................................................14
Figure 4.2: Significance of use of Infographics ..........................................................................16
Figure 7.1: Aligning of Business and Social Objectives .............................................................20
1. Content Marketing
1.1. Overview
Content Marketing is identified as an effective approach associated to strategic marketing that
focuses on both the creation and also the distribution of valuable, consistent and also reliable
content with the objective of both attracting and also retaining an effective audience and thereby
in driving customer action for generating needed profits. Content Marketing is undertaken by the
business enterprises mainly for fulfilling three distinct objectives underlined as follows:
Content Marketing activities are carried out for enhancing the sales of the business
institutions.
Activities associated to Content Marketing are also carried out for savings on the
marketing and business costs.
Content Marketing activities are also carried out by the business enterprises for driving
customer engagement and thereby in enhancing the level of customer loyalty(Diamond,
2016).
Content Marketing as an effective strategy is mainly undertaken to serve the customers with
different types of information they need to be armed with regarding using of a specific product or
service or regarding earning potential knowledge about the brand. The content marketing
strategy thus decides on the specificity, validity and reliability of the contents while also in
deciding on the different distribution points for helping the customers earn needed access to the
information (Diamond, 2016).
1.2.1. Infographics
Different types of Infographics like illustrations, statistical charts and graphs are included by the
content marketers for helping in attracting the attention of the masses. A range of different types
of Infographics are incorporated by the content marketers in developing of effective marketing
contents.
1.2.2. Websites
The websites are needed to be designed for generating the right quality and quantity of
information to the customers. They are required to be built for engaging the customers and also
encouraging them for carrying out an in-depth exploration of the business and the different
types of offers and promotions rendered from time to time (Schaefer, 2018).
1.2.3. Podcasts
Podcasts are considered to be another effective medium that can be used for generation and
sharing of contents that tend to be either advices or recommendations associated to registering
for different courses and carrying out the sales of products or services.
1.2.4. YouTube
Likewise, YouTube acts as an effective platform for video sharing activities such that it
encourages firms for sharing of different kinds of videos like testimonials generated by the
customers associated with the experiences gained from using the product or services. Again,
other types of videos can also be generated by the company for highlighting the business
operations of the firm and also about the company brand (Schaefer, 2018).
1.2.5. Blogs
Different types of Blogs can be created by the web marketer or the website owner that would
help in providing quality and in-depth information associated to the product or services portfolio
and also about the company brand to the concerned visitors.
offerings. Thirdly, the digital marketers are required to sight an opportunity in terms of identifying
the gaps associated with the messages developed for marketing and promoting the
product/services brands. Thus, new strategies and techniques for development of contents can
be rightly identified and implemented. Finally, the digital marketer is also required to create
differentiated marketing and promotional strategies such that the same helps in differentiating
the business from mother direct competitors.
Identification of a concept to which the audience would respond and thereby would also
want to share within one’s community.
Development of contents that encourage interaction amongst target audiences and also
in dissemination of such along diverse online platforms.
Encouraging ‘Call to Action’ in terms of incorporating sharing options with the contents
generated over the web.
Finally, the contents developed are needed to be shared and promoted along a larger
online sphere such that the same contributes in enhancing needed awareness and
conversation amongst the members involved in the set of target audiences (Schaefer,
2018).
promoting them over the web. It is based on the above points that the effectiveness of the
campaign can be rightly measured in terms of its ability to fulfil the identified objectives
associated to its development and also dissemination of it online.
Search engine keywords used by the different competitor firms and the degree of
profitability associated to such.
Ranking of the keywords incorporated based on the use of tools like SEMRush and
AHREFS.
Process and strategies used by the competitor firms for both developing and also
disseminating the different contents.
Focus areas that the competitor firms are avoiding at the present moment associated
with the development and sharing of contents (Schaefer, 2018).
Frequency at which new contents are required to be generated and published and also
the period available for marketing of the content over the web.
Along with the incorporation of creative elements the content marketer is also required to
focus on the employment of data enriched contents for enhancing the usability of the
different digital contents.
Further, the content marketer is also required to test the contents by presenting the
same before the target audiences or stakeholders and thereby encourage the flow of
needed feedbacks. The feedbacks gained thereof need to be incorporated into the initial
contents before finalising the same for being disseminated (Schaefer, 2018).
In addition to the above points the content marketer is also required to keep in focus the
different mediums through which the contents need to be distributed and thereby focus on the
time required to be spent associated with publication of the contents along such mediums.
Podcasts: In Podcasts, around 30 to 60 minutes are required for the production of the
contents while around 15 to 30 minutes are required for editing of the same along the
same medium.
Video: Around 30 minutes are required individually for both shooting and also editing the
different audio-visual contents.
Blog posts: A maximum of four hours are required for development of the blogs
associated to the different topics and also in terms of identifying the target audiences for
constructing of effective messages. While writing of blogs the use of headings and titles
are required to be rendered needed significance in that the same attracts viewers’
attention in reading the contents. The blogs are needed to be made in a keyword
enriched fashion and also need to be constituted by a maximum of 750 words. The blog
posts are needed to be created for generation of needed value to the target audiences.
Whitepaper: Regarding Whitepapers, the contents need to be developed and generated
for suiting the time frame ranging from five to ten hours. The length of the whitepaper
needs to be decided based along the topic and the nature of the message that is needed
to be presented before the target audiences (Schaefer, 2018).
The Paid Channel marketers focus on incorporating different parameters that contribute
in tracking the activities associated to the different links.
Analytics tool like Google Analytics can be used for measuring the effectiveness of the
live campaigns.
The contents are required to be developed and adjusted based on the outcomes of the
monitoring activities such that the content generated ideally helps in generating needed
conversions.
The analytics tools need to be rightly selected and employed such that the goals and
objectives of the selected analytics tool ideally match the goals and objectives of the
content marketing activities.
Creation of dashboards and generation of reports in a customised fashion such that the
same can be run and read in an easy and comfortable fashion for ideally meeting the
information needs (Schaefer, 2018).
2. Direct Marketing
2.1. Overview
Direct Marketing is identified as an effective communication practice that is carried out between
sellers and buyers in a direct fashion. Carrying out of Direct Marketing activities does not require
incorporation of any media. Further, direct marketing activities are carried out based on the
incorporation of visual and also auditory elements. The communication carried out in a direct
manner between sellers and buyers is essentially carried out with a marketing purpose. Content
Marketing acts as a subset of Direct Marketing activities associated to the developments of
contents along different formats for ideally meeting the intent of the messages for which the
same is prepared (Colon, 2016).
promoting the products and services ideally helps in attracting huge amount of customer flow to
the concerned websites and thereby encourages the growth of needed conversions and
generation of sales leads. It thus ideally contributes in augmenting of sales revenues (Totka,
2017).
(Patel, 2019)
The Inverted Pyramid depicted above effectively reflect the different KPIs (Key Performance
Indicators) associated with the different phases associated of the pyramid like Traffic,
Engagement and Conversion. For Traffic, flow of web traffic acts as an effective KPI; for
Engagement, the KPIs include the total number of videos viewed along with the different types
of call-to-actions while finally for the Conversion phase the KPIs encompass parameters like
conducting of purchases by the visitors, installation of apps and software and also signing-ups
or registering for newsletters.
The six content generation strategies that would contribute in meeting the objectives of the
inverted pyramid are reflected as follows:
understanding of visitor or customer behaviour ideally assists the web marketers in designing
appealing web pages and blog posts.
(Patel, 2019)
Likewise, the development and generation of effective PowerPoint Presentations along with the
digital contents also contributes in attracting significant web traffic (Patel, 2019).
7.1. Overview
Social Media platforms like Facebook, Twitter along with the development of blogs are observed
to hold a dominating position associated to the marketing of contents along the digital platform.
The application of social networking platforms ideally contributes in the generation of effective
benefits to the content marketers. The benefits are outlined as follows:
Different sets of objectives like business and social objectives like that of conversions
and flow of web traffic on one hand and growth in the quantity of followers and also the
engagement rate on the one hand respectively need to be identified. Along with
objectives the primary and also the secondary goals for engaging the content and social
media content also need to be rightly identified. Along with the above factors an effective
timeframe is needed to be noted for accomplishing the identified objectives and goals.
Further, assignment of specific goals is needed to be identified along different stages of
the funnel. The business goals associated to the top part of the funnel are identified as
building of brand awareness, expanding on the level of the target audiences, carrying
out effective conversations with the follower groups and also in driving potential web
traffic for viewing and reading of web traffic. The business goals associated at the
bottom part of the funnel are identified as driving of potential leads and also in
influencing the growth of deals (Tama, 2018).
Finally, the identification of the different platforms is needed to be made that ideally help
in achieving the goals along the different stages. The goals at the first and second part
of the funnel are ideally focused on being integrated with different social media platforms
like Twitter, Facebook, LinkedIn and Instagram in that the same is taken to generate
increased brand awareness and also drive viewer engagement. Regarding, the goals at
the bottom of the funnel concerning Calls-to-Action, the application of social media
platforms like Twitter, Facebook and LinkedIn are focused on being undertaken for
meeting of the underlined goals and objectives (Tama, 2018). The same is illustrated
below:
(Tama, 2018)
Impressions
Impressions are identified as the total numbers of times that visitors tend to view the different
types of contents and thereby in sharing the same over the same or other platforms. Higher
numbers of impressions reflect the increase in contact of visitors to the content generated.
Reach
Reach denotes the total numbers of unique accounts that have gained access to the contents.
Higher number of reaches reflects that the content is ideally optimised for sharing along diverse
platforms (Tama, 2018).
Website Clicks
The number of clicks received by the website is estimated here.
Likes
Likes denote the total numbers of likes that have been received by the content generated along
the social media platform.
Shares
Shares denote the numbers of times the web content is shared by visitors along their profiles
and also that of the profiles of their friends and other members associated to their communities
and also along different groups. The growth of shares denotes the growth of reach regarding the
different contents.
Comments
Comments denote the total numbers of comments received alongside the different contents
(Tama, 2018).
Pageviews
Pageviews is associated with the total numbers of pages clicked by visitors associated to a
particular website and within a set timeframe.
Sessions
Sessions denote the total numbers of interactions that are carried out associated to a website
and within an effective period.
Followers
Followers denote the total number of individuals that tend to follow the set network or content
(Tama, 2018).
8.1. Overview
Promotion holds an effective position associated with enhancing the awareness about the
Content Marketing Campaign among the target users. Different types of promotional strategies
can be undertaken either singly or in a combination for the fulfilment of the marketing objectives.
9.1.2. SEO
SEO or Search Engine Optimisation acts as an effective strategy that is centred with
researching for the right type of keywords that ideally match the search queries and thereby in
incorporating the keywords in the article for helping the web page earn top positions along the
search result pages (Diamond, 2016).
9.2.2. Advertising
Advertising is considered as an ineffective strategy in that the same denotes advertising on paid
media platforms like Facebook and Reddit for the Content Marketing activities.
9.2.3. Commenting
Sharing of links along comments and also based on commenting along various posts is
considered as an ineffective strategy for it fails to attract considerable web traffic.
References
Blunt, W., 2017. 7 Promotion Tactics to Get Your Content Noticed. [Online] Available at:
https://contentmarketinginstitute.com/2017/03/promotion-tactics-content-noticed/\ [Accessed 10
August 2019].
Burnam, E., 2019. What is Guest Blogging? And Why it's Important for Your Business. [Online]
Available at: https://www.newbreedmarketing.com/blog/what-is-guest-blogging [Accessed 10
August 2019].
Colon, G., 2016. Disruptive Marketing: What Growth Hackers, Data Punks, and Other Hybrid
Thinkers Can Teach Us About Navigating the New Normal. United States : AMACOM.
DePhillips, K., 2018. 9 Secrets of Professional SEO Article Writers. [Online] Available at:
https://www.contentfac.com/7-secrets-of-professional-seo-writers/ [Accessed 10 August 2019].
Diamond, S., 2016. Content Marketing Strategies For Dummies. Sussex: John Wiley & Sons.
Kushmaro, P., 2017. 6 strategies smart digital publishers use to monetize content. [Online]
Available at: https://www.cio.com/article/3213175/6-strategies-smart-digital-publishers-use-to-
monetize-content.html [Accessed 10 August 2019].
Patel, N., 2019. 6 Content Writing Strategies That’ll Help You Acquire More Organic Traffic.
[Online] Available at: https://neilpatel.com/blog/6-content-writing-strategies-thatll-help-you-
acquire-more-organic-traffic/ [Accessed 10 August 2019].
Schaefer, J.W., 2018. Content Marketing: Essential Guide to Learn Step-by-Step the Best
Content Marketing Strategies to Attract your Audience and Boost Your Business. United States :
E.C. Publishing via PublishDrive.
Tama, G., 2018. How to Create a Social Media Strategy for Content Marketing [with Templates].
[Online] Available at: https://insights.newscred.com/how-to-create-a-social-media-strategy-for-
content-marketing/ [Accessed 10 August 2019].
The State of Queensland , 2019. Benefits of direct marketing. [Online] Available at:
https://www.business.qld.gov.au/running-business/marketing-sales/marketing-promotion/direct-
marketing/using/benefits [Accessed 10 August 2019].
Totka, M., 2017. 4 Reasons Your Small Business Needs Content Marketing. [Online] Available
at: https://smallbiztrends.com/2017/01/ways-to-use-content-marketing.html [Accessed 10
August 2019].