QUESTION 1

1. Choose the right option-The question may have more than one correct answer.
In an organization, there are different types of development programmes to enrich different
skills of human resources which inlcude :
1. Organizational Development
2. Employee Development
3. Management Development
4. Career Development.

2 points
QUESTION 2
1. State whether the given statement is true or false
The impact of human resource policies can be measured through their outcomes viz.,
commitment of the employee towards the organisation.
1. true
2. false

2 points
QUESTION 3
1. Select the most appropriate option
Needs assessment should consider all but :
1. The person
2. Supervisor input
3. Changes in the external environment
4. Key changes
5. Training objectives

2 points
QUESTION 4
1. Select the most appropriate option
A prerequisite for a successful and efficient recruitment programme is to have a(n) :
1. Corporate policy
2. HR policy
3. Recruitment policy
4. Health and safety policy

2 points
QUESTION 5
1. Select the most appropriate option
Apart from HRP, job analysis serves which of the following purposes of Human Resource
Management?
1. Recruitment and Selection
2. Wage and Salary Administration
3. Job Re-engineering
 4. All of the above
5. Only (1) and (2)

2 points
QUESTION 6
1. Select the most appropriate option
The best approach to job analysis for traditional or evolving jobs is ------- .
1. Job requirements job analysis
2. Competency based job analysis
3. Team-based job analysis
4. Functional job analysis

2 points
QUESTION 7
1. Select the most appropriate option
The initial training effort to inform the new managers about the company, the job, and the
work group is known as :
1. Action learning
2. Behaviour modeling
3. Executive coaches
4. Executive orientation

2 points
QUESTION 8
1. Select the most appropriate option
Human resource planning (HRP) is not simply about meeting the demand for labour but also
involves:
1. Redeploying staff
2. Directing line managers
3. Costs associated with employing any given number of people
4. Making redundancies

2 points
QUESTION 9
1. Choose the right option-The question may have more than one correct answer.
The basic characteristics of a systematic promotion policy are :
1. It should be consistent.
2. It should be fair and impartial.
3. It should be lateral.
4. It should be flexible.

2 points
QUESTION 10
1. Select the most appropriate option
The first step in a training program is to ------- .
 1. Assess the program’s successes or failures
2. Present the program to a small test audience
3. Design the program content
4. Conduct a needs analysis
5. Train the targeted group of employees

2 points
QUESTION 11
1. Select the most appropriate option
Frederick Winslow Taylor is best known for the introduction of which approach to job
design?
1. Ergonomics
2. Division of Labour
3. Scientific Management
4. Behavioural Approach

2 points
QUESTION 12
1. Select the most appropriate option
In the year -------- , the Handbook of Structured Experiences for Human Relations Training
was published by University Associates giving structured experiences with guidelines for
training and development.
1. 1959
2. 1969
3. 1949
4. None of the above

2 points
QUESTION 13
1. Select the most appropriate option
Training objectives should be expressed in:
1. Employee behaviours
2. Management desires
3. Needs assessment
4. Subjective judgement
5. Employee reactions

2 points
QUESTION 14
1. Select the most appropriate option
Mostly application blanks seek which of the following types of information?
1. Personal Data
2. Employment Data
 3. Educational Data
4. All of the above

2 points
QUESTION 15
1. Choose the right option-The question may have more than one correct answer.
Which of the following ways the Reengineering can be achieved?
1. Specialised jobs are combined and enlarged. Workers are empowered to use more
decision-making authority while carrying out work in small teams.
2. Each person’s job is made more interesting and challenging. Supervisory checks are
reduced. Employees are allowed to oversee their own work.
3. Workers are made collectively responsible for overall results rather than individually
responsible for just their own tasks.
4. The primary focus is on the customer and building an organisation structure that is
production friendly.
4 points
QUESTION 16
1. Select the most appropriate option
Which of the following aptly describes the role of line managers and staff advisors, namely
HR professionals?
1. Line managers are concerned more about developing HR programmes whereas staff
advisors are more involved in implementing such programmes.
2. Staff advisors are solely responsible for developing, implementing and evaluating the
HR programmes while line managers are not all involved in any matters concerning
HR.
3. Line managers alone are responsible for developing, implementing and evaluating the
HR programmes while staff advisors are not all involved in any matters concerning
HR.
4. Staff advisors focus more on developing HR programmes while line managers are
more involved in the implementation of those programmes.
4 points
QUESTION 17
1. Choose the right option-The question may have more than one correct answer.
Which of the following can be included as the step(s) in the organisation of a management
development programme?
1. Inventory of management manpower is prepared to have a complete set of information
about each executive in each position. For each member of the executive team, a card
is prepared listing such data as name, age, length of service, education, work
experience, health record, psychological test results and performance appraisal data,
etc. The selection of individuals for a management development programme is made
on the basis of the kind of background they possess. Such information, when analysed,
discloses the strengths as well as weaknesses or deficiencies of managers in certain
functions relating to the future needs of the organisations.
2. Planning of individual development programmes: Guided by the results of the
performance appraisal that indicates the strengths and weaknesses of each of the
executives, this activity of planning of individual development programme can be
performed.
 3. Establishment of development programmes is the duty of the HR department to
establish the developmental opportunities. The HR department has to identify the
existing level of skills, knowledge, etc., of various executives and compare them with
their respective job requirements. Thus, it identifies developmental needs and
requirements and establishes specific development programmes, like leadership
courses, management games, sensitivity training, etc.
4. After deciding to launch a management development programme, a close and critical
examination of the present and future development needs of the organisation has to be
made. We should know how many and what type of managers are required to meet the
present and future requirements. A comparison of the already existing talents with
those that are required to meet the projected needs will help the top management to
take a policy decision as to whether it wishes to fill those positions from within the
organisation or from outside sources.
5. Appraisal of present management talents: In order to make the above suggested
comparison, a qualitative assessment of the existing executive talents should be made
and an estimate of their potential for development should be added to that. Only then
can it be compared with the projected required talents.
4 points
QUESTION 18
1. Choose the right option-The question may have more than one correct answer.
Which of the following is/ are disadvanatge(s) of job analysis?
1. If the observer or job analyst is an employee of the same organization, the process may
involve his or her personal likes and dislikes. This is a major hindrance in collecting
genuine and accurate data and referred as personal biasness.
2. Because of small sample size, the source of collecting data is extremely small.
Therefore, information collected from few individuals needs to be standardized.
3. The process involves lots of human efforts. As every job carries different information
and there is no set pattern, customized information is to be collected for different jobs.
The process needs to be conducted separately for collecting and recording job-related
data.
4. If job analyst is not aware of the objective of job analysis process or does not possess
appropriate skills to conduct the process, it is a sheer wastage of company’s resources.
He or she needs to be trained in order to get authentic data.
5. Mental abilities such as intellect, emotional characteristics, knowledge, aptitude,
psychic and endurance are intangible things that can not be observed or measured
directly. People act differently in different situations. Therefore, general standards can
not be set for mental abilities.
4 points
QUESTION 19
1. Select the most appropriate option
The most important objective of any pay system is fairness or equity. Which of the following
is / are the dimension(s) of term equity?
1. Internal equity ensures that more difficult jobs are paid more which means that the
more responsibilities and authorities refer to the more salary.
2. External equity ensures that jobs are fairly compensated in comparison to similar jobs
in the labourmarket.
 3. Individual equity: It ensures equal pay for equal work, i.e., each individual’s pay is fair
in comparison to others doing the same / similar jobs.
4. All of the above
5. None of the above

4 points
QUESTION 20
1. Select the most appropriate option
The term bottom-up approach is commonly associated with :
1. Work study technique
2. Delphi technique
3. Managerial judgment
4. Normal group technique

1 points
QUESTION 21
1. Select the most appropriate option
Some organizations have also a system to extend the probationary period, if the employees
fail to match to the organizational expectations. Such placement is known as -------
1. Equal Placement
2. Differential Placement
3. Flexible Placement
4. Weak Placement

1 points
QUESTION 22
1. Fit the best option
RECRUITMENT
A is a change of job to a higher level within the organisation.
1 points
QUESTION 23
1. Select the most appropriate option
Insurance schemes, retirement benefits and leave travel concession are examples of
1. Indirect monetary compensation
2. Direct monetary compensation
3. Non-monetary compensation
4. None of the above

1 points
QUESTION 24
1. State whether the given statement is true or false
Some organizations cooperate with one another during recruitment drives to minimize
individual recruitment costs.
1. true
2. false
 1 points
QUESTION 25
1. Select the most appropriate option
ILO defined ------- as "a technique for determining as accurately as possible from a limited
number of observations the time necessary to carry out a given activity at a defined standard
of performance".
1. Work measurement
2. Method study
3. Job evaluation
4. Time study

1 points
QUESTION 26
1. Select the most appropriate option
--------- method creates a situation that is as far as possible a replica of the real situation for
imparting training.
1. The programmed learning
2. The Simulation
3. The case study
4. The lecture

1 points
QUESTION 27
1. Select the most appropriate option
The factors that influence the selection of individuals’ career choices are usually referred to
as :
1. Career path
2. Career goals
3. Career anchoring
4. Mentoring

1 points
QUESTION 28
1. Select the most appropriate option
------- is concerned with upgrading the manager's skills, knowledge and ability of the
employees to enable them to accomplish the additional process of guiding the movement of
human resources through different hierarchical levels.
1. Organization Development
2. Employee Development
3. Management Development
4. Career Development

1 points
QUESTION 29
1. Select the most appropriate option
------- defines the manner or way of accomplishing something, i.e., it is the process and
method.
1. Objective
2. Programme
3. Procedure
4. Policy

1 points
QUESTION 30
1. Select the most appropriate option
A structured process by which people become skilled workers through a combination of
classroom instruction and on-the-job training is called -------- .
1. Job instruction training
2. Understudy training
3. Programmed learning
4. Apprenticeship training
5. Coaching

1 points
QUESTION 31
1. Select the most appropriate option
If an employer fails to train an employee adequately and an employee subsequently does
harm to a third party, the court could find the employer liable for ------- .
1. Negligent hiring
2. Discrimination
3. Negligent training
4. Occupational fraud
5. Adverse action

1 points
QUESTION 32
1. Select the most appropriate option
Comparison of the present human resources to future needs of an organization, duly
identifying skill and competency gaps and subsequently developing plans for building the
human resources needed in future is the basic process of --------
1. Job Evaluation
2. Human Resource Planning
3. Job Analysis
4. None of the above

1 points
QUESTION 33
1. Choose the right option-The question may have more than one correct answer.
For some companies, conducting tests and interviews for all the candidates may not be
always -------
1. Feasible
2. Cost-efficient
3. Infeasible
4. Complicated

1 points
QUESTION 34
1. State whether the given statement is true or false
Predetermined motion time standards have been developed for similar job elements based on
elementary movement.
1. true
2. false

1 points
QUESTION 35
1. Select the most appropriate option
Moving average method smoothens random errors by giving exponentially decreasing
weights to ------- data.
1. Statistical
2. Historical
3. Future
4. Projected

1 points
QUESTION 36
1. Select the most appropriate option
What is the final step in the training process?
1. Assess the program’s successes or failures
2. Present the program to a small test audience
3. Design the program content
4. Conduct a needs analysis
5. Train the targeted group of employees

1 points
QUESTION 37
1. Select the most appropriate option
Which of the following training methods is the most popular?
1. On-the-job training
2. Apprenticeship training
3. Informal learning
4. Job instruction training
 5. Lectures

1 points
QUESTION 38
1. Select the most appropriate option
Which one of the following does not fall under qualitative forecasting method?
1. Moving average methods
2. Life cycle analogy
3. Delphi method
4. Judgmental methods

1 points
QUESTION 39
1. Select the most appropriate option
Which of the following has the highest influence on organizational effectiveness?
1. Appraisal
2. Feedback
3. Training
4. Goal-setting
5. Technology

1 points
QUESTION 40
1. Select the most appropriate option
Which of the following is not an universal element in a HR programme?
1. Employment – Selection and job change
2. Training and development
3. Communication
4. Organisational Behaviour

1 points
QUESTION 41
1. Select the most appropriate option
The transfer which facilitate the employees in acquiring a wide variety of skills is known as :
1. Displacement transfer
2. Versatility transfer
3. Shift transfer
4. Remedial transfer

1 points
QUESTION 42
1. Select the most appropriate option
By checking -------- of the candidates, an organization may reject a good number of
applicants based on the above rejection parameters.
 1. Question Blanks
2. Application Blanks
3. Blank Forms
4. None of the above

1 points
QUESTION 43
1. Select the most appropriate option
Ensuring a fair balance between an employee’s contributions to the job and the rewards
received in return from that job is the essence of ------- .
1. Equity theory
2. Expectancy theory
3. Agency theory
4. Contingency theory

1 points
QUESTION 44
1. Select the most appropriate option
What is meant by the acronym PBR?
1. Payment By Results
2. Payment By Review.
3. Payment By Reward.
4. Payment By Revision.

1 points
QUESTION 45
1. Select the most appropriate option
The fourth step in the training process is to ------ .
1. Assess the program’s successes or failures
2. Present the program to a small test audience
3. Design the program content
4. Conduct a needs analysis
5. Train the targeted group of employees

1 points
QUESTION 46
1. Select the most appropriate option
Human Resource Management is primarily concerned with which of the following?
1. Management of people
2. Individuals or groups at work
3. Inter-relationships of workforce
4. All of the above
5. Only (1) and (2)
 1 points
QUESTION 47
1. Select the most appropriate option
While deciding the basic wage which of the following criteria may be considered?
1. Skill needs of the job
2. Experience needed
3. Training needed
4. All of the above

1 points
QUESTION 48
1. Select the most appropriate option
The process of grouping of similar types of works together is known as :
1. Job classification
2. Job design
3. Job evaluation
4. Job description

1 points
QUESTION 49
1. Select the most appropriate option
The ------- form of promotion, contrarily, ensures objective evaluation of the responsibilities
and duties vis-à-vis different levels of an organization.
1. Informal
2. Formal
3. Open
4. Close

1 points
QUESTION 50
1. Select the most appropriate option
Rebekah was hired soon after graduation and assigned to complete a management trainee
program. She will move to various jobs each month for a nine-month period of time. Her
employer is utilizing the ------ form of training.
1. Job rotation
2. Understudy
3. Coaching
4. Special assignments
5. Informal learning

1 points
QUESTION 51
1. Select the most appropriate option
Job specifications translate ------- into human qualifications, required for successful
performance of a job.
 1. Job Observation
2. Job Descriptions
3. Both (1) and (2)
4. None of the above

1 points
QUESTION 52
1. Select the most appropriate option
The first factor in deciding the supply of labour is:
1. Developing staffing tables
2. Issuing advertisements
3. Preparing replacement charts
4. Analysing labour markets
5. Auditing present employees

1 points
QUESTION 53
1. Select the most appropriate option
Which of the following is/ are separate aspect(s) of the broader concept of HRM?
1. Human Resource Management
2. Organisational Development
3. Industrial Relations
4. All of the above
5. Only (1) and (2)

1 points
QUESTION 54
1. Select the most appropriate option
Human Resource Management at the enterprise level is integrated with which of the
following?
1. Transfer
2. Promotion
3. Job rotation
4. All of the above
5. Only (1) and (2)

1 points
QUESTION 55
1. Select the most appropriate option
------- ensure that the employees get an income which is sufficient for meeting their present
and future necessities and contingencies.
1. Real wages
2. Fair wages
 3. Minimum wages
4. Living wages

1 points
QUESTION 56
1. Select the most appropriate option
Which one of the following is not a stakeholder in an organizational development process?
1. Customers
2. Suppliers
3. Government agencies
4. None of the above

1 points
QUESTION 57
1. Select the most appropriate option
The ongoing process of systematically identifying, assessing, and developing organizational
leadership to enhance performance is known as ------- .
1. Action learning
2. Employee mentoring
3. Succession planning
4. Work sampling
5. Employee recruiting

1 points
QUESTION 58
1. Select the most appropriate option
Human Resource Planning (HRP) / manpower planning is essential wherever ------- is/ are
involved.
1. Production of goods
2. Services
3. Both (1) and (2)
4. None of the above

1 points
QUESTION 59
1. Choose the right option-The question may have more than one correct answer.
Some organizations ask for references from the applicants in the application blank itself to
get which of the following candidate's information?
1. Character
2. Antecedents
3. Health Problems
4. Financial Level

1 points
QUESTION 60
1. Select the most appropriate option
Recruitment and selection must be effective to ensure it:
1. Offsets high labour turnover
2. Delivers the highest calibre of individuals at optimum most
3. To have a surplus in case of sickness and absence
4. Encourages new blood into the organization

3 points
QUESTION 61
1. Select the most appropriate option
Which of the following is / are objective(s) of transfer ?
1. Increase organizational effectiveness
2. Add to the versatility and competence of key personnel.
3. Cope with the fluctuations in work requirements.
4. All of the above
5. Only (2) and (3)

3 points
QUESTION 62
1. Select the most appropriate option
Which best describes behavioural descriptive interviewing questions?
1. What you have done in the past?
2. What you would do in the future?
3. What your behaviour really means?
4. What behaviour you would display in a hypothetical situation?

3 points
QUESTION 63
1. Select the most appropriate option
Which of the following statements about the apprenticeship system is incorrect?
1. Apprentices are required to continue to participate in further education for the duration
of their vocational studies.
2. Technical training is supplemented with knowledge of work control and design.
3. Apprenticeships combine classroom teaching and on-the-job experience.
4. Full apprenticeships last two years.
5. The system is one of the best routes to achieving vocational qualifications.

3 points

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