Professional Documents
Culture Documents
n | 2.2 A technique for planning our communication: the DESC Script | MMEC01I.x Courseware | edX
Date of delivery
Accreditation requirements
Self-diagnosis table
Behavior Yes No
https://courses.edx.org/courses/course-v1:TecdeMonterreyX+MMEC01I.x+1T2020/courseware/5f2cf28e21d545c3a86c455e6d719160/04f29f27774a4… 2/4
5/31/2020 Individual practice with peer evaluation | 2.2 A technique for planning our communication: the DESC Script | MMEC01I.x Courseware | edX
1. Fewer than 5 answers checked “yes,” indicate your communication is de cient, which can generate
con icts among people, as well as frustration and lack of motivation.
2. 6 to 8 answers checked “yes” indicate you have good communication, but it could improve. Remember
that the work environment is characterized by peace and the assurance of achieving results.
3. More than 8 answers checked “yes” indicate your communication as excellent. Thanks to this, your
coworkers and collaborators feel motivated and willing to keep improving because the organization
objectives are clear and feedback is given so they can improve their performance.
1. What positive behaviors could you identify in the way you communicate?
3. How do you think your way of communicating affects people and results?
4. What factors do you think in uence the way you communicate with others?
5. What conclusions can you make based on these observations that will allow you to improve your
communication as a leader, both in the work environment and in your personal environment?
https://courses.edx.org/courses/course-v1:TecdeMonterreyX+MMEC01I.x+1T2020/courseware/5f2cf28e21d545c3a86c455e6d719160/04f29f27774a4… 3/4