QUALITY IMPROVEMENT PROJECT

Students may choose any company, regardless of size, product or service, one to which you can apply
the DMAIC/DMADV method. Before proceeding with the project, you need to seek the instructor’s
approval, or your instructor may assign a case.

You will be advised on what length your paper should be. At the very least your paper will include
the following elements

DMAIC: The DMAIC method is used primarily for improving existing business processes.

 Define the problem and the project goals

 Measure in detail the various aspects of the current process
 Analyze data to, among other things, find the root defects in a process
 Improve the process
 Control how the process is done in the future

DMADV: The DMADV method is typically used to create new processes and new products or
services.

 Define the project goals

 Measure critical components of the process and the product capabilities
 Analyze the data and develop various designs for the process, eventually picking the best
one
 Design and test details of the process
 Verify the design by running simulations and a pilot program, and then handing over the
process to the client

Source: https://www.sixsigmadaily.com/what-is-six-sigma/

Visit the following sites to see samples or patterns

https://www.isixsigma.com/implementation/case-studies/from-chaos-to-order-reinvigorating-a-citys-finance-
department/

https://www.isixsigma.com/new-to-six-sigma/dmaic/improving-the-productivity-of-a-service-team/

https://www.isixsigma.com/new-to-six-sigma/dmaic/reducing-waste-on-chicken-nugget-line-part-1-of-2/

https://www.isixsigma.com/new-to-six-sigma/dmaic/reducing-waste-on-chicken-nugget-line-part-2-of-2/

https://www.isixsigma.com/new-to-six-sigma/dmaic/dmaic-opportunity/ (Seeing Opportunity through 3-DMAIC

glasses)

Note: please see rubric for evaluating the quality improvement project

Ipsolano02022020