Interview Guide

Dear Respondent,
The intent of this interview is to explore factors involved in learning and growth perspective of
Balanced scorecard applied in Punjab university as a case study. The information provided will
be kept anonymous and will be used as data required for a study on practice and challenges in
implementation of academic Balanced scorecard in university of the Punjab from learning
and growth perspective. I oblige your precious time and cooperation.
Demographic Information:
Name
Age
Gender
Working Experience
Name of Organization

Questions Probing Questions Outcome

1. what do you know about
Balanced scorecard?
2. what are PU performance
management tools?
3.what is vision of PU?
4. Is the promotion of PU
staff is promotion based?
Faculty Development
 To what extent PU To explore PU
employees have an administration and
understanding of BSC? employees to completely
 What is academic comprehend the concept of
BSC? balanced scorecard.
 Name some of To comprehend the PU
performance performance management
management tools used tools.
by PU.
 How PU recognize
good performing
employees?
 As per PU vision what To know exactly the efforts
kind of efforts PU is of PU to achieve its vision.
making?
 List and name them.
 If the promotion of PU To Know The Fairness Of
staff is merit based then The Promotion Criteria In
what is the criteria of PU.
promotion?
5.In PU how the need analysis
for training is done?
6.PU celebrate staff events?
7.Do PU recognized
professional achievements of
their staff?
8.PU have any professional
development policies and
strategies?
Work Environment Faculty
9.Is PU using modernization
of equipment facilities?
10.what is the teaching
methodology used by PU
faculty members?
 What are the To Know Need Analysis Of
characteristics/features? PU Faculty.
 Name and list such To explore staff events
events celebrations.
 In what ways such
events are celebrated?
 Do you think such
events celebration has
positive impact on
learning and growth?
 What are the ways in To comprehend the
which PU recognized professional achievement
professional policies followed by PU.
achievement of their
faculty?
 Do you think such
recognition of
professional
achievement has
positive impact on
learning and growth?
 List and name such To Understand Professional
policies and strategies? Development Policies And
 Do you think such Strategies Of PU.
professional
development policies
and strategies effect on
learning and growth?
 Name such equipment To know modernization of
facilities? equipment facilities used by
 Do you think PU PU.
faculty is professional
enough to use such
modernization of
equipment facilities?
 Can such upgraded To Know Teaching
methodology effect the Methodology Used By PU
learning and growth of Faculty
students as well as
faculty?