FAQ (Desktop)

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If you have any questions you are welcome to jump in to my live chat support
and Iʼll help you out ASAP!

LIVE CHAT SUPPORT LINK:

m.me/ollivves

Here are some of the most common questions and answers that might help
you out?

Q: Do these presets work on Lightroom Mobile?

A: No, these presets are design to be compatible with Lightroom Classic CC
(The Desktop Version).

Q: What happens after I purchase your presets?

A: You will receive 1 ZIP file containing the Lightroom presets (XMP) files sent
immediately once the payment have been received. These files must be
installed to a specific folder and Lightroom MUST be restarted. These
are NOT for photoshop, Premiere, Or any other editor. Watch this video on how
to install presets into Lightroom desktop here. You have also received attached
files for full details on how to get up and going!

Q: Why canʼt I install the XMP files?

A: .xmp is adobeʼs new way of saving and reading custom presets. In order for
you to install these presets you need an updated version of Lightroom Classic
CC. Update your software and you will be good to go.

Q: Will you be releasing a how to video on how to use presets?

A: Yes, in fact I already have. You can find the video here.

Q: Why do my photos not look like your photos after I apply them?
A: All presets work differently on every image and because every image is
different (light, colors, etc.) you will most likely have to tweak the edit after the
preset is applied.

Q: Do I need to shoot RAW photos in order to use these presets?

A: No, the presets will work on any of your JPEG images. It is recommended
that you try and shoot in RAW as they contain the most data and information for
editing.