Professional Documents
Culture Documents
Qualifications
Version 2a
3. Appeals ............................................................................................................................ 5
3.1 Stage 1 Appeal ..................................................................................................... 6
3.1.1 Application ............................................................................................................. 6
3.1.2 Cost ....................................................................................................................... 6
3.1.3 Procedures ............................................................................................................ 7
3.1.4 Outcomes .............................................................................................................. 7
Appendix B – unit validity extension request reasons and required evidence ............. 12
Published by NEBOSH
April 2020
A Learner can only apply for one extension for each of the units associated to a
qualification. If the remaining units of a qualification are not successfully completed
within the extension period, the extended unit will no longer be valid, and the Learner will
be required to re-sit the unit(s) that have expired to complete the qualification.
A unit is valid towards the qualification for unit validity period minus one day from the
declaration date (the date printed on the NEBOSH results letter and, when issued, the
unit certificate).
For example, the unit validity for the NGC1 is five years. A declaration date of 15
October 2018, the unit will expire on 14 October 2023.
The following table show the unit validity for each multiple unit certificate level
qualification
If the Learner is unable to successfully compete all the required units to complete the
overall qualification due to extenuating circumstance, an application to extend the unit(s)
validity can be submitted.
If the extension is successful, the unit validity period for each unit forming the application
will be extended by a period which NEBOSH considers adequate to allow the Learner to
complete the qualification but will be no longer than 12-months. The extension period
will start from the expiry date of the unit in question, irrespective of when the extension is
requested. Once an extension has been applied to a unit’s validity date, this will
automatically extend the validity period.
The outcome will usually be sent to the Learner within 20 working days of receipt of the
application.
Should the Learner’s application be declined, they will have the opportunity to appeal. If
an appeal is made, then the Learner or the Learning Partner must follow the Appeals
Procedure which forms part of this policy. The enrolment period/unit validity periods will
continue/remain the same during the appeal, e.g. the remaining enrolment period will
not be suspended during the Appeal Procedure.
2.3 Learners who have been banned and/or had results declared void
Learners who have been banned/declared void must note that the original unit validity
periods will continue and not be suspended during the period of the ban. For example, if
the Learner has a unit with a four-year validity period and is banned for two-years, the
unit will be valid for two-years after the ban has been lifted.
3. Appeals
If a Learner or Learning Partner is dissatisfied that the extension request was declined,
they may request an appeal. There are two stages in the appeal process. Stage 1
consists of a review of the case by a senior NEBOSH Officer not previously involved in
the case. Stage 2 consists of consideration of the case by an Appeals Panel.
Please note that the original unit validity period will continue and not be suspended
during the appeals process i.e. if the Learner has 8-weeks of their original or extended
enrolment period remaining, the Learner will have 4-weeks of their enrolment period
remaining after a Stage 1 Appeal.
To submit a Stage 1 appeal the Learner or the Learning Partner must write to NEBOSH
at the address below and include the following details:
• NEBOSH Learner number and name;
• Learning Partner name;
• grounds for the appeal (see above) and any supporting evidence where applicable;
• payment (see current NEBOSH Fees Schedule available at www.nebosh.org.uk );
• where a Learning Partner is appealing on behalf of a Learner consent must be
obtained from the Learner.
3.1.2 Cost
The Stage 1 appeal fee covers the administrative costs of the investigation.
For the cost of submitting a Stage 1 appeal, if you are a Learning Partner please see the
current NEBOSH Fees Schedule available from the NEBOSH website:
www.nebosh.org.uk. Please refer to the Learner’s fees list for the current fees Learner
fee list.
The Customer Experience Department can be contacted on +44 (0)116 263 4700 or
info@nebosh.org.uk. Cheques or postal orders should be made payable to ‘NEBOSH’.
NEBOSH also accepts credit/debit card and BACS payments.
3.1.4 Outcomes
If the Stage 1 appeal investigation recommends that an enrolment extension should be
granted, then the unit validity period will be extended by 12-months from the date of the
Stage 1 appeal decision or the unit declaration date expiry whichever is the later.
If the decision is successful, any fees paid by the Learner for the appeal will be refunded.
3.2.1 Application
Notification of an intention to make a Stage 2 appeal must be made within 10 working
days of the date of issue of the outcome of the Stage 1 appeal.
To submit an appeal the Learner or Learning Partner must write to NEBOSH at the
address below and include the following details:
• NEBOSH Learner number and name;
• Learning Partner name;
• grounds for the Appeal and any supporting evidence where applicable;
• payment (see current NEBOSH Fees Schedule available at www.nebosh.org.uk).
• where a Learning Partner is appealing on behalf of a Learner consent must be
obtained from the Learner.
Head of Customer Experience
NEBOSH
Dominus Way
Meridian Business Park
Leicester LE19 1QW
NEBOSH will acknowledge the request within 5-working days of receipt.
3.2.3 Procedures
The case will be presented to an Appeals Panel consisting of:
• two senior NEBOSH representatives (ie managers) who have not been involved in
the original investigation and;
• one independent representative.
In line with the regulatory criteria the investigation will focus on whether:
• NEBOSH used procedures that were consistent with the regulatory criteria;
• NEBOSH applied procedures properly and fairly in arriving at judgements;
• the Learner has been disadvantaged by a failure to apply these procedures.
The Head of Learning Partner or Learner will receive written confirmation of the outcome
within 50 working days of the Stage 2 request being received.
3.2.4 Outcomes
If the Stage 2 appeal investigation recommends that an extension should be granted,
then the unit validity date will be extended by 12-months from the date of the Stage 2
appeal decision or the declaration date expiry whichever is the later.
If the decision is successful any fees paid by the Learner for the Stage 1 and/or Stage 2
appeal will be refunded.
4. Document control
Policy reference: CX023
Version: v2a
Date: March 2020
Owner: Head of Customer Experience
Review due date: March 2023
Section 2 Please complete with all requested Learner’s details and indicate whether these have changed since the Learner’s last contact with NEBOSH.
Section 3 Please give details of all units which the Learner has successfully completed (include the assessment and declaration dates).
Section 4 The timetable must be completed to show how the Learner is intending to complete the qualification during the extension period. The Learner
should include the unit and month/year that each assessment is to be attempted.
Learner address: Dominus Way, Meridian Business Park, Leicester. LE19 1QW
Learner’s email address: john.smith@exampleemail.co.uk Learner’s contact telephone number/s: +44(0)116 263 4700
Qualification: National General Certificate in Occupational Health and Safety Enrolment expiry date: dd/mm/yyyy
NGC1
Units to be taken 05 January 2020
Units to be taken
Other reasons not stated here will be considered on a case-by-case basis by NEBOSH.
Death, illness or injury of spouse/partner or other Letter from Learner confirming the details with
immediate family members confirmation from the Learning Partner