Celcom Home Fibre Installer

Guidelines
RGW TP-Link Archer VR500v Quick Setup
Celcom-TM (Retail)
PRODUCT OVERVIEW
 TP-Link
Archer VR500v

• Superfast Wi-Fi – 300Mbps (2.4GHz) and 867Mbps

(5GHz) speeds, are ideal for online gaming, HD
streaming, and large file downloads.

• Superior Range – Two fixed antennas provide stable

wireless connections and optimal coverage.

• Versatile Connectivity – With DSL, EWAN, and USB

ports, the Archer VR500v is fully compatible with DSL
connections, fiber/cable access and 3G/4G USB
dongles.
Front View Side View
WLAN/WPS button Phone (RJ11) Ports

Gigabit (RJ45) LAN

Power Port
Ports

Gigabit (RJ45) WAN

Power ON/OFF Button
Port

Reset button DSL Port

Back View
Firmware Upgrade
Firmware Upgrade
Click Advanced > System Tools > Firmware Upgrade > Local Upgrade then click ‘Browse’ to select the
file at the destination folder. Click ‘Open’ then click ‘Upgrade’.

Download Here!

http://bit.ly/VR500v180326

After Firmware successfully upgraded, please perform Factory Default Restore before you start
configure the RGW. To perform this activity, click Advanced > System Tools > Backup & Restore >
Factory Default Restore then click ‘Factory Restore’ button.
Celcom Service Setup
(Quick setup) - Retail
Setup Diagram

or

FWS/DSL
BTU/ONT

ETHERNET Cable

1. Connect the BTU/ONT device to the WAN Port.

2. Connect the DECT Phone or fax machine (if any) to the PHONE 1 or PHONE 2 port.

3. Plug in the power adaptor than push the Power button to turning ON the RGW.

4. Verify that the following LEDs turn stable before

continuing with the configuration.
Configuration

Wired connection

Or

Wireless connection

1. Connect your computer to the RGW via wired or wireless connection.

Configuration
2. Connect your RGW to the internet.
2.1 Launch the web browser then key in URL http://tplinkmodem.net or 192.168.1.1

or

2.2 Key in the Username and Password then click ‘Log In’

For Installer For Normal User/Customer

Username: admin Username: customer
Password: celcom123
Password: c3lc0msuper
Configuration

3. Select Quick Setup and follow the step-by-step instructions

Configuration

4. Select Internet Service Mode: Celcom2 and Internet Service Type: Celcom 2 Home
then click ‘Next’
Configuration
5. Key in the Username, Password and Confirm Password as per details given in your Work Order
then click ‘Next’
Configuration
6. Key in the Phone Number, Authentication ID and Password as per details given in your
Work Order then click ‘Next’

* Notes
Phone Number: +60xxxxxxxxx
Authentication ID: +60xxxxxxxxx@celcomhome.my
Configuration
7. You can change the default SSID and password as preferred by the customer then click ‘Next’.
After RGW successfully rebooted, please reconnect the device by using the new SSID and
Password.

Example
Configuration
8. Please choose your current connection then click ‘Next’
Configuration
9. Click ’Finish’ for the configuration to take effect.
Configuration
Once completed, the page as below will be appeared for HSI

After rebooted, it will takes around 2

minutes to establish the internet
connection. The ‘tick’ icon mean
the internet service is ‘UP’.

Once the internet status showing

correctly ‘IP Address’ and ‘DNS
Server’, mean you can enjoy already
the internet service.
Configuration
To verify the Phone (VoBB) connection, please go to Basic > Telephony > Telephone Numbers then
check the Status
Configuration
Now

Means, both services (HSI & VoBB) should be working fine !

Basic Troubleshooting
Basic Troubleshooting - HSI
How about if
Basic Troubleshooting - HSI
Click Basic > Internet and check all details in the Internet Connection Setup box. Other than Username
and Password, please ensure:
i. VLAN ID (enable) = tick
ii. VLAN ID (1-4904) = 623
iii. Internet Connection Type = PPPoE
After checking all the details, please click ‘Save’
Basic Troubleshooting - VoBB
How about if
Basic Troubleshooting - VoBB
Click Basic > Telephony > Telephone Numbers then click the at the Modify column.
After checking all the details, please click ‘Save’
Change WiFi SSID & Password
Change WiFi SSID
To change the WiFi SSID or Password, please click Basic > Wireless > Wireless Settings. Key in all the
details that you want to changes then click ‘Save’
THANK YOU
NO part of this presentation may be circulated, quoted, or reproduced for distribution
without the prior written consent of Celcom AXIATA Berhad. The information contained in
this presentation is proprietary and is for Celcom AXIATA Berhad’s Internal Use.
The information is not meant to be comprehensive and any material contained in this
presentation is provided "As-is" and without warranties of any kind; either expressed or
implied for the fullest extent permissible pursuant to the applicable Malaysian Law(s).

Version 1.1
9 Aug 2019