Professional Documents
Culture Documents
Sensing
the Future
of HCI:
Touch, Taste,
and Smell
User Interfaces
T
Insights The senses we call upon when To meet this challenge, we need
→→ Touch, taste, and smell interacting with technology are specific actions within the HCI
are an underexplored restricted. We mostly rely on vision community. First, we must determine
design space in the and hearing, and increasingly touch, which tactile, gustatory, and olfactory
context of interactive but taste and smell remain largely experiences we can design for, and
experiences. unused. Although our knowledge how to meaningfully stimulate them
→→ The integration of the about sensory systems and devices in technology interactions. Second, we
physical and chemical has grown rapidly over the past need to build on previous frameworks
senses into technology few decades, there is still an unmet for multisensory design while also
I M A G E B Y I N S A G O / S H U T T E R S T O C K .C O M
will transform existing challenge in understanding people’s creating new ones. Third, we need
interaction paradigms. multisensory experiences in HCI. to design interfaces that allow the
→→ Multisensory research The goal is that by understanding stimulation of unexplored sensory
creates new knowledge the ways in which our senses process inputs (e.g., digital smell), as well
and stimulates the information and how they relate to as interfaces that take into account
appetite for innovation. one another, it will be possible to the relationships between the senses
create richer experiences for human- (e.g., integration of taste and smell
technology interactions. into flavor). Finally, it is vital to
understand what limitations come by definition, are multisensorial [1]). parameters for sensory stimulation.
into play when users need to monitor The user can augment the flavors In the case of touch, the process is well
information from more than one sense of food and beverages by applying facilitated through the proliferation
simultaneously. weak and controlled electrical pulses of haptic technologies (from contact
on their tongue using electronically to contactless devices), but we are still
T H
THINKING BEYOND AUDIO- enhanced everyday utensils such as in the early stages of development for
VISUAL INTERFACES spoons and beverage bottles. The taste and smell. However, we are now
Though much development is needed, in initial experimental results show that ahead of the technological development
recent years we have witnessed progress in users perceive virtual salty and sour due to the rich understanding achieved
multisensory experiences involving touch. sensations. by psychology and neuroscience. We
It is key for HCI to leverage the full range thus have the opportunity to shape
of tactile sensations (vibrations, pressure, MOVING TOWARD the development of future taste- and
force, balance, heat, coolness/wetness, THE CHEMICAL SENSES smell-based technologies (Figure 2)
electric shocks, pain and itch, etc.), taking Here we want to highlight that [3]. A basic understanding of how these
into account the active and passive modes there are opportunities to enhance chemical senses could be characterized
of touch and its integration with the other designers’ and developers’ abilities from an HCI design perspective can be
senses. This will undoubtedly provide to create meaningful interactions established.
new tools for interactive experience and make use of the whole spectrum For instance, Obrist et al. [5]
design and will help to uncover the fine of sensory experiences. However, investigated the characteristics
granularity of sensory stimulation and there are still many challenges when of the five basic taste experiences
emotional responses. studying taste and particularly (sweet, salty, bitter, sour, and
Moreover, both psychologists and smell, especially related to inter- umami) and suggested a design
neuroscientists have advanced the subject variability, varying olfactory framework. This framework
field of multisensory perception over preferences over time, and cross- describes the characteristics of taste
recent decades. For example, they sensory influences. No other sensory experiences across all five tastes,
have provided crucial insights on the modality makes as direct and intense along three themes: temporality,
multisensory interactions that give contact with the neural substrates affective reactions, and embodiment.
rise to the psychological “flavor sense” of emotion and memory, which may Particularities of each individual taste
[1]. The development of taste and explain why smell-evoked memories are highlighted in order to elucidate
smell interfaces, and subsequently are often emotionally potent. the potential design qualities of single
flavor interfaces, is still in its infancy; Smell and taste are known as the tastes (Figure 3). For example, sweet
much work will be required to create chemical senses because they rely on sensations can be used to stimulate
multisensory-based systems that chemical transduction. We do not yet and enhance positive experiences,
are both meaningful to people and know entirely how to digitize these though on a limited timescale, as
scalable. Nevertheless, technology senses in the HCI context compared the sweetness quickly disappears,
is advancing rapidly, including some with others like sound and light, where leaving one unsatisfied. It’s a pleasant
one-off designs such as LOLLio we can measure frequency ranges and taste but one that is tinged with a
[2], MetaCookie+ [3], and Tongue convert them into a digital medium bittersweet ending. In contrast to
Mounted Digital Taste Interface/ (bits). the sweet taste, the sour taste is
Taste+ [4] (Figure 1). As a community, we need to described as short-lived, often coming
Taste+ is an example of how explore and develop design methods as a surprise due to its explosive
multisensory interaction could and frameworks that provide and punchy character. This taste
improve dining experiences (which, both quantitative and qualitative overwhelms with its rapid appearance
L
such as the relations between (abstract) a productivity task (e.g., to awaken
HOW IS THIS INFORMATION sensory features in different modalities someone who may be stuck in a loop).
USEFUL FOR HCI? (e.g., visual shape and taste qualities) or Moreover, an appropriately presented
LOLLio, the taste-based game device, semantic associations (e.g., as a function taste can create a synchronic experience
currently uses sweet and sour for of a common identity or meaning) that can lead to stronger cognitive ease
positive and negative stimulation that can for instance be exploited in (to make intuitive decisions) or reduce
during game play. We suggest that our a multimedia context (Figure 4). the cognitive ease to encourage rational
B
framework could improve such games by thinking. Note, of course, that taste
providing them with fine-grain insights DIRECTIONS FOR inputs will generally be utilized with
on the specific characteristics of taste FUTURE RESEARCH other sensory inputs (e.g., visual) and
experiences that could be integrated Based on multisensory experience thus the alignment or misalignment,
into the game play. For example, when research, it is possible to think of a or congruency, of the different inputs
a person moves between related levels variety of directions for the future. (in terms of processing style, emotions,
of a game, a continuing taste like bitter For example, the research on taste identity, or so on), can result in different
or salty is useful based on the specific experiences presented here can be outcomes (positive or negative).
characteristics of those tastes. Whereas discussed with respect to their relevance Research of this kind could
when a user is moving to distinct levels for design, building on existing allow designers and developers to
or is performing a side challenge, an psychological theories on information meaningfully harness touch, taste, and
explosive taste like sour, sweet, or umami processing (e.g., rational and intuitive smell in HCI and open up new ways
might be more suitable. The designer can thinking). The dual process theory, of talking about the sense of taste and
adjust specific tastes in each category to for instance, accounts for two styles of related experiences. People often say
create different affective reactions and a processing in humans: the intuition- things like “I like it. It is sweet,” but
sense of agency. based System 1 with associative the underlying properties of specific
There are already a number of reasoning that is fast and automatic with and often complex experiences in
suggestions from the context of strong emotional bonds; and reasoning HCI remain silent and consequently
multisensory product design. For based on System 2, which is slower inaccessible to designers. Therefore,
example, Michael Haverkamp [6] has and more volatile, being influenced by having a framework that includes more
put forward a framework for synesthetic conscious judgments and attitudes. fine-grain descriptions such as “it
design. The idea here is to achieve “the That said, the rapidity of the sour taste lingers” and “it is like being punched
optimal figuration of objects based experience does not leave enough time in the face,” which have specific
upon the systematic connections for System 1 to engage with it and experiential correlates, can lead to
between the senses.” For that purpose, triggers System 2 to reflect on what the creation of a richer vocabulary for
Haverkamp suggests that designers just happened. Such reactions, when designers and can evoke interesting
SWEET
SWEET
SOUR
SOUR
SALTY
SALTY
BITTER
BITTER
UMAMI (a)
UMAMI (a)
(b)
(b)