Yodya Karya

Prepared by © IT Infrastructure Indopoly Swakarsa Industry Tbk

Prepared by © R. Danny Yogaswara

Agenda

 Overview
 Top Management Issue
 IT Business Long Term Strategy
 What do Yodya Karya have today
 IT Business High level scanning
 SWOT Analysis
 Recommendation and Activity Plan
 Strategic Initiative
 Strategic Map (2020-2025)
 Activity Plan
 Closing (Q&A)

1 Copyright（C） 2019 PT. Netmarks Indonesia

Overview
Top Management Review
 Continues Improvement Business process company
as Planning & Development Company?
 Company Policy, SOP, WI, etc ?
 Allocation man power IT Team to service user
internal and customer Company?
 Business Expansions?
 Market positioning?

IT Business Long Term Strategy

 Company positioning ?
 Core Business Company ?
 Service and support desk to service user internal
and customer Company?
 New Project and Maintain existing Project Delivery
to service user internal and customer Company?
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 High Level Scanning

• Product Innovation
• Increased Control • Process Innovation
• Better • Competitive Advantage
Information about • Renewed Service Delivery
Company
• Increased Sales
• Improved Quality
• Market Positioning
• Faster Cycle
time for service 17 % 11%
level agreement Informational Strategic
to customer

Source : Current :
Percentage’s are from an Still support here & Some are in process
MIT and study from 640
Corporate Company

46%
26% Infrastructure
Transactional Business
Company

• Profit and Loss • Business Integration

• WIP • Business Flexibility
• Standardization for
service to customer

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SWOT Analysis for Yodya Karya
Strength
• Management support
• Clear business needs
from Management
Opportunities
• Better analysis and
decision making support
to planning &
Development
• Empower user, less
dependence on IT
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Weaknesses
• Limited or no experience
with IT Strategic
• Different expectation &
understanding of IT
concept & capability
amongst users
Threats
• Over expectation
• Mismatch between needs
vs deliverables -> value
cannot be realized
Recommendation and Activity Plan

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Yodya Karya (Must Win Battles)
Strengthen Human
Resources & Leadership
KPI, Training Technology
Optimize the Margin
Becoming a Leader in the
Planning & Dev Company
by Improving Productivity,
Services and Technology
IT Strategic services by ITSM
Becoming Services &
Solutions Leader by
Maximizing Customer
Values
Increase Volume by
Extending Market Share Must Win Battle
Improving Customer
Values by allocating
significant Resources
base on System and
Technology
Using Tools support and
service to customer
Build strong and
sustainable Partnership
with our Stakeholders
Budget Control (WIP)
Business Process Improvement
IT Knowledge
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IT Yodya Karya Strategic Map (2020-2025)

Delivering Value to Customer

F1. Manage F2. Manage

cost Customer cost Customer
effectiveness

C1. Deliver
quality C2. Meet C4. Improve
project critical business C5. Ensure
services operational productivity, How to alignment of IT
SLAs service customer Business goals to
C3. Ensure
corporate goals
regulatory
and policy
compliance

B3. Optimise the

B2. use of technology
B1. Institutionalise assets B5. Plan and manage
Institutionalise IT processes and B4. Optimise the technology and
S.C.A.R benchmark use of human applications lifecycle
processes against process resource assets
standards

Human Capital Info / Technology Capital Organisation

P1. Source, Capital
P2. Plan and P4.
develop and P3. Retain and re-
manage Inculcate
retain use best practices
human capital Netmarks
potential via knowledge
management Values
leaders management
lifecycle

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 Strategic Objective Description

Delivering Value to Customer

F2. Manage
F1. Manage cost cost
Customer effectiveness

Objectives Description

To bring about financial outcomes which make a direct

F1. Manage cost Customer
contribution to the bottom line of the business customer

To differentiate the company’s products and services to bring

F2. Manage cost effectiveness about business process improvement; gain in market share,
or reaching out to new customers

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 Strategic Objective Description

C1. Deliver
quality C2. Meet
project critical
operational C4. Improve C5. Ensure
services
SLAs business alignment of IT
productivity, how goals to
C3. Ensure corporate goals
to service
regulatory
customer
and policy
compliance

Objectives Description
Deliver key IT project management and delivery services
C1. Deliver quality project
including project consulting and solution to meet set quality
services
targets
C2. Meet critical operational Meet agreed with service level agreements with the business
SLAs customer for key applications and technical services
C3. Ensure regulatory and policy Ensure that the IT services are compliant with laws, regulations,
compliance contractual arrangements to which business customer
C4. Improve business Improve directly or indirectly business operations efficiency
productivity, how service through automation, process improvements and/ or streamlining
customer of solutions
C5. Ensure alignment of IT goals Ensure that IT strategies and plans are in line with business
to corporate goals strategies and plans

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 Strategic Objective Description

B3. Optimise the use

B2. of technology assets
B1. Institutionalise
Institutionalis IT processes B5. Plan and manage
e S.C.A.R and benchmark technology and
B4. Optimise the use
processes against process business lifecycle
of human resource
standards assets

Objectives Description

B1. Institutionalise S.C.A.R
processes
B2. Institutionalise IT processes
and benchmark against process
standards
B3. Optimise the use of
technology assets
Institutionalize through definition and execution of the Security,
Compliance, Audit and Risk management processes
Institutionalize through adoption and execution of IT industry
process standards like IT-IL, COBIT etc
Optimize through planning, sourcing and rationalizing the
deployment of hardware and software

B4. Optimise the use of human Optimize through planning, sourcing, rationalizing the
resource assets deployment of human resource assets

B5. Plan and manage technology Plan, rationalize and optimize the lifecycle of technology, and
and applications lifecycle business

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 Strategic Objective Description

Human Capital Info / Technology Organisation

Capital Capital
P1. Source, P2. Plan and P3. Retain and re-
develop and L4. Inculcate
manage human use best practices
retain Netmarks
capital via knowledge
potential Values
management management
leaders lifecycle

Objectives
P1. Source, develop and retain
potential leaders
P2. Plan and manage human
capital management lifecycle
P3. Retain and re-use best
practices via knowledge
management
P4. Inculcate Netmarks values of
Integrity, Initiative and
Involvement
Description
Develop leadership profiles and build a cadre of leaders for
jobs role and key skills required to mobilize the organization
towards its strategy
Develop competency career profiles, assess current
capabilities, and build and execute the program to achieve
desired profiles
Develop a learning organization, through the transfer of
knowledge and best practices on a common system and
process for knowledge sharing
Create an environment and culture that fosters and reinforces
the importance of Integrity, Initiative, and Involvement within
Netmarks Value

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 Action Plan on Yodya Karya

5W1H Description

Customer Profile/Demand:
What - New Normal situation
Fact - Current and future Technology in the World
- Currently IT at Yodya Karya Supporting only does not as Driven rule for Company

Who
Management Yodya Karya

Where Jakarta and Branch

Location

Why Internal Team :

Background - Create IT team (Infrastructure, System, VaS)

How When
Action Plan - High level scanning base on vision and mission Company End of July 2020
- Create IT Master Plan for 5 year (2020 – 2025) August 2020
- Budgeting TBD
- Running Activity base on IT Master Plan Oct 2020 – Oct
2025

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Q&A

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