1.

Review and critique the effectiveness of operation management principles (P1

& M1)
1.1. Operations Vs. Operational management

1.2. Operational management principles

(Explain the principles,
Review and critique the implementation of each principle mentioned above in your selected
company)
1.3. Review and critique the implementation of operations management in relation to Six
Sigma methodology and Lean principles

1.3.1.Six Sigma
• What is Six Sigma?
• Principles of Six Sigma
• Review and critique based on Six Sigma

1.3.2.Lean Principles
• What is lean?
• Types of waste in lean
• Principles of lean
• Review and critique based on lean principles

1. Review and critique the effectiveness of operation management principles (P1

& M1)
1.4. Operations Vs. Operational management

1.5. Operational management principles

(Explain the principles,
Review and critique the implementation of each principle mentioned above in your selected
company)
1.6. Review and critique the implementation of operations management in relation to Six
Sigma methodology and Lean principles

1.6.1.Six Sigma
• What is Six Sigma?
• Principles of Six Sigma
• Review and critique based on Six Sigma

1.6.2.Lean Principles
• What is lean?
• Types of waste in lean
• Principles of lean
• Review and critique based on lean principles

1. Review and critique the effectiveness of operation management principles (P1

& M1)
 1.7. Operations Vs. Operational management

1.8. Operational management principles

(Explain the principles,
Review and critique the implementation of each principle mentioned above in your selected
company)
1.9. Review and critique the implementation of operations management in relation to Six
Sigma methodology and Lean principles

1.9.1.Six Sigma
• What is Six Sigma?
• Principles of Six Sigma
• Review and critique based on Six Sigma

1.9.2.Lean Principles
• What is lean?
• Types of waste in lean
• Principles of lean
• Review and critique based on lean principles
2. Preparing the continuous plan and evaluating its effectiveness (P2, M2, D1)
2.1 Improving the effectiveness and efficiency of the operations function
2.1.1 Considering operations as a cross functional activity
2.1.2 Continuous improvement as a philosophy and approach
2.1.3 Application of lean principles within the cycle of Continuous improvement
2.1.4 Six Sigma for Continuous Improvement
2.1.5 Impact of technology upon operational functions and information flows
Software systems that can be used
 Enterprise Resource Planning systems (ERP)
 Supply Chain Management Systems (SCM)
 New Product Development systems (NDP)
 Customer relationship management Systems (CRM)
(Brief explanations are sufficient)

2.2 Improving quality

2.2.1 Reducing defects through Total Quality Management, concept of Kaizen and
Process e-engineering
• Total Quality Management
• Kaizen
• Process e-engineering
2.3 Evaluation of the effectiveness of Continuous improvement plan
2.3.1 Effectiveness of the continuous improvement plan
2.3.2 Limitations (About 4 limitations are sufficient)
2.4 Recommendations