Objectives

i. To identify level of stress among sales employees of pharmaceutical industry of Uttar Pradesh

ii. To explore causes of job stress of sales employee of pharmaceutical industry of Uttar Pradesh

iii. To analyze impact of job stress on performance of sales employee of pharmaceutical industry of Uttar Pradesh

iv. To examine various policies formulated by management to reduce stress of sales employees pharmaceutical

industry of Uttar Pradesh

Hypotheses

H01– There is no significant difference in level of stress amongst sales employees of the selected cities

H02 – Level of stress has no significant effect on performance of sales employees

H03 – The stress reduction policies formulated by the pharmaceutical company’s management have not perceived

beneficial by sales employees.

A Study on Impact of Job Stress on Performance of Sales Employees of Indian Pharmaceutical

Industry of Selected Cities of Uttar Pradesh
(Questionnaire)

Kindly give the most suitable answer, as per your perception, on the rating scale mentioned on the respective
labels. The data collected in this study will be kept confidential and used for academic purposes only.

1. Age : 20-25 25-30 30-35 other age group

2. Gender : Male Female
3. Educational Qualification : UG PG Others
4. City : : Agra Lucknow Meerut

Please provide your response on the 5 Point Rating Scale:

(1- Strongly Disagree, 2-Disagree, 3-Neither Agree, Nor Disagree, 4-Agree, 5- Strongly Agree)

No Statements Strongly Disagree Neither Agree Strongly

Disagree Agree, Agree
Nor
Disagree
1 In my job, I am always asked to do
more work than others.
2 My skills are utilized to my satisfaction.
3 I usually work under pressure.

4 I often get praise for doing a good job.

5 I often stay away from work at my job.

6 Due to stress in my professional life,

my personal life has been affected.

7 There has been an increase in my

muscular aches and pains, especially in
my neck, head, lower back, and
shoulders, in recent years.

8 I find that I currently have a great

dependency on alcohol, coffee,
cigarettes, or sleeping pills.

9 Problems associated with my job have

often kept me awake at night.

10 I work under a great deal of tension or

nervousness.

11 I find that I do not have time for many

interests / hobbies outside of work.

12 Clear and planned goals and objectives

exist for my job.

13 I am allowed to participate in decision-

making at work.

14 I have adequate information on my role

at work.

15 In my job, there are expectations that

are in conflict with each other.

16 The chances of promotion at my

organization depend upon factors other
than performance in this job.

17 My pay is reasonable to the amount of

work I do.

18 I have adequate freedom to use my own

judgment or methods at work.
19 I frequently get in conflict with other
people at work.

20 I feel certain about how much authority

I have at my organization.
21 I know that I have divided my time
properly at my organization.
22 I am frequently late for work.

23 I feel happy with the working

environment at my organization.

24 I have sometimes thought of leaving

this job.

25 My performance feedback has been

good for the past six months to 1 year
.
26 I get along well with most of the co-
workers at my organization.
27 I feel insecure about my ability to do
things.
28 Due to stress, my absenteeism has been
increasing in the job.

29 I feel that due to stress, my chances of

recognition, or rewards, promotion have
been negatively affected.

30 There are no chances of career growth

in this job at present.

31 I feel that this job will be helpful in

achieving my future goals.

32 My senior/boss attends to my work

problems.

33 The stress reduction policies formulated

by the company’s management are not
perceived beneficial by sales
employees.

34 I feel that tour/holidays offered by

company are helpful in reducing stress.

35 I feel that training sessions are helpful

in reducing stress.
36 I feel that time-management policies of
the company are helpful in reducing
stress.

37 I feel the monetary benefits given by

the organization are helpful in reducing
stress.