Alok Kumar

Email-alokkumarjam75@gmail.com
Cell No : 8084719136
Objective:

To be in a continuous learning environment, which can provide me with the opportunity to explore my
skills, and will be of value addition for the organization.

Profile Summary:

 A competent professional with 5 years of experience in Service Sector.

 Ability to review and resolve complex issues working under pressure meeting challenging
deadlines.
 Possesses strong communication, interpersonal & presentation skills.
Work Experience

Central Investigation & Security Services Ltd (CISS LTD) Jamshedpur Aug. 2018 till Date

Designation : Area Operation manager

Functional Area :
Security Operations involving planning , deployment ,documentation of candidates , preparation of
SOP’s for the clients and CRM.Managing the gamut of tasks related to Security Operations ,HR functions,
attendances /payroll/billing & collections .
Manpower Management ,Recruitment ,Security Surveys,Background verification
Managing entire security setup & operations of State Bank of India (Jamshedpur zone),instrumental in
JUSCO security operations ,Indusind bank security operations and other small clients.

Aditya Security Service (Jamshedpur) June 2015 Till July 2018

Designation : Operation manager
Functional Area :
Security Operations involving manpower planning , deployment ,documentation of candidates ,
preparation of SOP’s for the clients and CRM
Profile : General Branch fucntions
 Manpower Management ,Time Management of Employees ,Recruitment ,
Survey of Sales , Employee verification, Accounts Handling

Role & Responsibilities:

 Job allocation to field officers,  Monitoring of distributed job ,  Team Meeting on weekly basis to
understand the team and process requirement , Addressing the same with the help of seniors.
Skills-
 Multitasking , Leadership , Time Management , Manpower Management , Team Work,  Problem
Solving , work prioritization, Good Communication Skills  Planning and Research
 N.K Jha and Associates

Designation: Office In charge Jamshedpur Oct 2012 to May 2015.

Functional Area : Back Office Operations.
Role & Responsibilities:

Responding to mail, Phone & letter of Client and Employees.

Assisting on the queries and liaison with other departments where necessary.
Handling processing work relating to payments, updation & transfer.
Academic Qualification:

 High school examination(10th) Jharkhand Academic Council (Ranchi) 2003

 Intermediate (12th) Jharkhand Academic Council (Ranchi) 2005
 Bachelor of Arts(Hist. hons.) Jamshedpur Co-operative College (Ranchi University) 2008
 Master in Arts(Hist. hons.) Jamshedpur Co-operative College (Ranchi University) 2010

Technical Proficiencies:

 MS Office
 Diploma in Computer Applications
 Operating systems- Windows XP

Achievements:

Received several prizes in Interschool Quiz and Debate Competition.

Work for NSS for 2 Years during college
Personal Details:

Father’s Name : Mr. Ashok Kumar Shukla

Marital status : Single
Date of birth : 01 July, 1987
Nationality : Indian
Language Proficiency : English, Hindi.
Address : Shukla Niwas, Plot 434,Road No.8,Moharda West, P.O-Baridih, P.S-Birsa Nagar
Jamshedpur, Jharkhand-831017

Date Place

(Alok Kumar)